Arise Solar Reviews

Based on 14 reviews

  • 5 star 0
  • 4 star 7
  • 3 star 5
  • 2 star 1
  • 1 star 1

Average Customer Review

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  • System Quality
  • Customer Service
  • Installation

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About Arise Solar, Solar Installers

Arise Solar
Arise Solar is a Solar Power Installation company based in and serves ACT. Here are their reviews as submitted by visitors to SolarQuotes

Arise Solar Solar Reviews

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No one supplied me with a quote after I sent them through the details they requested. Show additional information
They undertook to get the system installed before the xmas break and they demonstrated it working to me at 4.30 on break up day. They also held to their quote despite the last minute rush to complete the job. I'm now waiting for origin to get their act together and sign the system onto their books. Show additional information
Very competitive quote it was really nice dealing with Mr Jeff Matthews- fantastic sales person. The installation team too were very good and explained anything asked very well.
I would not hesitate to refer them to anyone interested in installing solar system.
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If it sounds to good to be true, it probably is.
After I had the signed the contract which was provided at lightning speed, after doing more research I decided to cancel. I was told negative reviews or feedback was posted by rivals Solar companies. I was suspicious that everything could be locked in, price, how many panels etc without even coming to inspect my house first. There is a ten day cooling off period, however I had cancelled within 24 hours. The policy states you are entitled to deposit refund if cancelled within the cooling off period, less any expenses. The salesman "Jigar" assured me I would receive my full refund, still waiting weeks later. Glad I cancelled.
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Gut feeling told me to cancel within 10 day period , so glad I did, pushed into signing quote, poor customer service, didn't believe a company with a pop up office could fulfil any warranties they offered. Nothing but the run around chasing up deposit and cancellation forms for the finance provided. Avoid at all costs. Show additional information
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Not yet operational, meter change over scheduled for 2nd Nov
Fronius inverter and smart meter with Jinko 275W panels
So far service has been good, coming at arranged times, work is neat and tidy but I am not an electrician.
Call me 04 1234 9116 for further info
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Gary was the most professional, polite, straight up sales person and it was refreshing to get the answers to my questions without all the B.S. that most companies dish out and I'm very impressed with the quality, price and after sales warranties and service provided. Arise Solar (Gary) was able give me a great price and I only waited 3 weeks for the job to be done.The instillation team from Macksville were amazing, 4hrs and job done, very professional, knew the product and great blokes.If your here reading this then rest assured Arise sell a top quality system and I'm a very happy customer, thanks. Show additional information
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They used local electrician to install and in my opinion they were experienced and good to work with. Arriving at the designated day and time. Job completed in one day. Quality work .. conduits plumb and attached well. All units fitted with competence. Friendly team. Show additional information
Poor communication with sales people.
Installer doesn't respond to phone calls
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I was very happy with Jeff from Adapt Energy (one of your quotes). He was very helpful, good products and around the same price as Arise Solar were slightly cheaper and happy to give me a price on the products I selected. The sales person from Replenishable Energy (your second contact) came to my house, said it would be a week or so before he could supply a quote as his boss, Rollo was in China. However, he never supplied a quote. In his discussions he seemed to be more expensive than most of the competition, so I was not worried and didn't follow up.
After quite a bit of research, I worked out what products I wanted to install. I went with Arise Solar, not only were they the cheapest they were willing to quote on what I wanted.
They used a reputable local installer, who did a very good job. I have pressed metal tiled roof and they were aware of how to do the job.
My observation is that most people want to sell what they have sourced cheap.
I really loved your site for the information, which was very helpful.
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