Solar Battery Group Reviews
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About
Solar Battery Group is a solar power/home battery installation company based in Melbourne and serves most Australian states; including South Australia, New South Wales, Victoria, Western Australia, Queensland and Tasmania.
You might have come across this company via your letterbox. It's not uncommon for the firm to send out snail-mail letters en masse offering 'special deals' on solar battery systems.
At the time of updating this page, Solar Battery Group was using products from brands such as Eveready, Growatt and Alpha-ESS in their battery installations. Beyond batteries, the firm also offers solar power systems, pool pump controllers and heat pump hot water systems; plus maintenance services.
Their contact details:
- HQ Address: 1/990 Whitehorse Road, Box Hill, VIC, 3128
- Phone Number: 1300 223 224
- Email: [email protected]
- Website
You can read reviews from some of their customers below. If you've been a customer of the firm, we encourage you to leave a rating and review of Solar Battery Group.
Reviewers report paying: $5,200 - $9,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
Battery brands previously installed
EV Charger brands currently installed
Hot water heat pump brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Solar Battery Group Reviews (157)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 87
- 4 star 44
- 3 star 4
- 2 star 10
- 1 star 12
07 August 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
07 August 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
Clear and precise
The whole process from go to installation was smooth. Processes were clearly articulated and the installer meticulous in both installation and explanation.Panel rating: 5/5
Inverter rating: 5/5
07 August 2026
Very professional staff and very helpful when contacted
Knowledgeable and very professional staff and no questions were too much to ask.Battery rating: 5/5
05 August 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
Michael E review
Installation was straightforward. The contractors were professional and knowledgeable. They arrived on time on the agreed date of installation. There were several slight hiccups - when the initial pre-inspection was done, the power system wasn't identified as being 3-phase, which increased the price of installation. Secondly, blackout protection was unable to be installed, as it turned out that my wiring was too old and therefore non-compliant. This was only picked up on the day of installation by the electrical contractors. Otherwise, I am perfectly happy with the installation. Customer service has been fine. I was kept updated with any changes to the quoted price, and any questions were promptly answered. Overall, the system was within the budget that I had allocated.Inverter rating: 5/5
Battery rating: 5/5
31 July 2026
Great company to deal with
Great company to deal withEasy installation process
Excellent follow up service
Battery rating: 5/5
31 July 2026
Excellence from go to whoa!
The sales staff were knowledgeable and eager to insure I was fully across what the install process and costings included. The installer was a professional and well mannered man that I was comfortable to have in my home. I’m now paying only 1/6 of my previous energy bills and it’s only going to get better in summer. Russell G.Battery rating: 5/5
30 July 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
Would recommend
Sales quoting was factual - not pushing larger products that I didn't need for the sake of a sale. Installers were on time, efficient and tidied up after themselves. Customer service was accessible and communication was good. ThanksPanel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
30 July 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
So much better than expected - Solar Battery Group are great
They say not to trust companies that advertise by letterbox drops, but after a bit of online research I realised that the offer from for Solar Battery Group was one not to be missed. My order #329590 was so smooth, and they answered all the questions that the online forums said to check on. The process was smooth with great communication, even leaving me enough time to investigate to make sure I was making an informed decision. I now have a great battery, that allows me to store the free energy throughout the day to use when I need it - I even splurged for the blackout protection, so I know my freezer won't thaw out in power outages! Would definitely recommend them for sure - Naomi DPanel rating: 5/5
Inverter rating: 5/5
30 July 2026
Solar Battery Group, amazing installers
Huge shoutout to the team for installing my solar battery (Order #329654)! They did an amazing job with the setup and walked me through exactly how the system works. After making a minor tweak to my routine, I’m now receiving credits on my power bills instead of paying out of pocket. Top-tier service and real results—10/10 recommend!Battery rating: 5/5
30 July 2026
Really pleased with how the whole process was handled.
Feedback on Solar Battery Group installed an Alpha ESS SMILE-B3-PLUS system (order #327569).Really pleased with how the whole process was handled.
Benjamin and the team were professional and knowledgeable from the first enquiry right through to installation. Quote, design and install were all straightforward, and the installers were professional and thorough, leaving everything clean and tidy while following proper safety procedures.
The app has been easy to use day-to-day and works seamlessly with our existing solar and EV charger.
Very happy with the system overall.
Dean S
30 July 2026
Excellent experience from start to finish!
Excellent experience from start to finish. Great communication, professional installation, and fantastic support through the process. Highly recommend!29 July 2026
Battery installation
The whole process was trouble free and installers done a great job and there housekeeping was very good29 July 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
Happy with the process
Sales process was efficient.Installation was good with some minor delays.
Customer service was good, could have been better in explaining the verification process for grid connection which took a little longer than expected.
27 July 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
Prompt efficient installation
Sales process efficient though a site inspection prior to installation would have been preferable. Not made clear that inverter installed only able to release up to 3kw maxBattery rating: 4/5
27 July 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
Great installation of a solar battery
The sales team at Solar Battery Group made an excellent offer for a Solar Battery set up that met my requirements. On the date arranged for the installation a team came on time and did a great job, very professional in the way they installed the AlphaESS battery.I highly recommend the service provided by the Solar Battery Group.
Battery rating: 5/5
26 July 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
Carefree installation
The quoting process was easy, I was asked to supply basic information and then I was given feed back re installation.The installers were very efficient , clean and tidy. Couldn't ask for better.
I was supplied with all the assistance to connect with supplier and set up app.
Battery rating: 5/5
25 July 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
Installers took great care and attention to detail.
How was the sales/quoting process? GreatHow did the installation go? Polite? Tidy? Punctual? All of the above
Battery rating: 4/5
23 July 2026
Professional Installation
The team at Solar Battery Group has done 1 initial install and a major upgrade to our battery system recently. We have found them to be professional and open in working with us, from first contact to the certification of the battery. The install was handled within a day and the guys were committed to leaving our site in a clean and tidy state. The installers took us through the setting up of the App so we can now monitor the system easily. Great experience and no-stress process! Peter MBattery rating: 5/5
21 July 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
Seamless communication and installation
Our experience with Solar Battery Group was very positive throughout the whole process . We appreciated the easy access to all staff who in turn communicated with each other as well as assisting us .Battery rating: 5/5
20 July 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
Positive experience of purchase and installation of solar battery.
The purchasing process was clear and easy to manage, and the installation process was performed professionally.The installers communicated clearly about the installation requirements and the need for an extra bollard.
The installers were polite, professional and left the area spotless.
The connection to the grid was arranged.
Inverter rating: 5/5
Battery rating: 5/5
17 July 2026
Solar Battery Group - Fully Satisfied
The installation process was straightforward from start to finish. Communication was clear throughout, and we always knew what to expect next. Every appointment was attended as scheduled, and the electricians were polite, professional, and completed the installation neatly. We also appreciated the follow-up call afterwards to make sure everything was working as expected and that we were happy with the outcome.Battery rating: 5/5
10 July 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
'Solar Battery Group' great to deal with.
I was pleased to deal with Solar Battery Group. I am pleased with the communications, and any time I had questions they were very helpful. They even made all the paperwork easy and simple. The finished product looks very tidy and the fitters were an extremely professional group. I highly recommend Solar Battery Group. Regards, Ken JBattery rating: 5/5
10 July 2026
Super service and a great unit!
Sales were great and easy to communicate with. The install was brilliant and they left the site very clean. Great follow up from customer service.09 July 2026
Excellent company to deal with
Dealt with a couple of very professional sales people who helped me identify the ideal system for our home. We chose a 40kw Alpha ESS systemThat was pairs to our existing 10.4kw roof solar.
Excellent installation experience was had. The installer came out a few days prior to identify the best location for the battery. We agreed to hide the cables and a few days later the installation was done seamlessly.
The installers were polite, professional and worked cleanly leaving the side of our house as they found it.
An excellent experience all round.
Battery rating: 5/5
07 July 2026
Fantastic installer
The sales process was very smooth. The installation process was excellent, the guys who installed were very professional and friendly.07 July 2026
Great experience, great product, highly recommend.
Sales and quoting were great and informative. Installation was quick and easy. The install guys were awesome and easy to talk to. Grid connection was straightforward. All in all, the process was quick and excellent. Highly recommend.Battery rating: 5/5
07 July 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
Full service company
Solar Battery Group is a great non pressure company that provides solid service and support from sales through installation to after sales support without pressure or hassle. Would recommend to anyone interested in solar. Heinz Muller 315452Battery rating: 5/5
30 June 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
Installation of solar battery..
The whole process was very smooth from the person I talked to on the first time I called for information. He answered all my questions.The company organised everything from start to finish. Thankyou
The installers were punctual, efficient and friendly Thank him for being patient when he tried to explain the battery to me.
30 June 2026
Transparent and honest
Transparent, friendly and efficient. Prices were reasonable and great communication30 June 2026
Very happy with installation.
I was very impressed by the quality of workmanship done.29 June 2026
Good experience from start to finish
Experience was good from start to finish and the follow up after install has been excellent- thanks TillyBattery rating: 5/5
EV Charger rating: 5/5
29 June 2026
Professional and on time installation. Communications were honest and easy to understand.
Very punctual, installers were polite, tidy and appeared to know what they were doing. Follow up questions were answered promptly.Battery rating: 5/5
29 June 2026
A company that should not be in business
This is a company that their business model is convince buyer to purchase their products knowing they don’t need the product then ignore you and play games pretending they will sort the issue.Battery rating: 1/5
28 June 2026
Looking for a reliable Solar company... the Solar Battery Group are the people to see
Need a reliable solar companyIf you're looking for a reliable solar battery supplier for your home or business then you must look at the team from Solar Battery Group.
We have been with them for many years & we have found them to be excellent at what they do.
There products are great, their staff are very helpful, professional & friendly. They also ensure that your solar system works best for your needs.
So look no further when looking for a solar supplier... do yourselves a favour & contact the great team at Solar Battery Group today!!
Sharon M
26 June 2026
Great sales and installation
Sales person was helpful getting me the best deal to meet my needs.Installation was very high standard. Tidy, punctual and friendly.
Did all the set up and tec support
Order number 321575
26 June 2026
Fantastic Customer Service
I was very happy with my battery installation with Solar Battery Group. From sales to installation they provided an excellent service. I was kept informed every step of the way and was shown how my new battery worked. I received a follow up call to ensure everything was working smoothly. I highly recommend this company. Margot H 322153Battery rating: 5/5
25 June 2026
Good quality installation
Good quality product, efficient installation process, I was kept informed of each step of the process and follow up calls were made to check that I was happy with the product.23 June 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
Order #324961. Excellent service.
I had a great experience with Solar Battery Group. They were very efficient, professional, and easy to deal with throughout the entire process. Their team was thorough in providing all the information and details I needed, making everything clear and straightforward. Excellent customer service and a smooth experience from start to finish. Highly recommend! Order #324961.Battery rating: 5/5
23 June 2026
Repeated App Failures and Poor Support - Extremely Frustrating Experience
Very disappointing experience.Installation took far longer than expected, and I then had to wait two weeks just to get access to the monitoring app. After only a few weeks, the app lost its connection to my battery due to what appears to be an account mix-up with another user. It was frustrating to resolve - and now it’s happened again.
Having to repeatedly call support, wait on hold, and fix the same issue is unacceptable. To make matters worse, support is only available during business hours, which makes it difficult to get help when you actually need it.
The system itself may work, but the app reliability and customer support let it down badly.
23 June 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
Solar Battery Installation by Solar Installation Group
Sales and quoting process was very quick, flexible and friendly.The installation was very straightforward and the installers very friendly, on-time and efficient. However, at one stage I had to go the neighbours to look for a piece of wood to attach the battery to. Eventually, one of the installers went to a hardware store to buy one.
The company arranged for the inspector to come and turn the system on. I don't know anything about using the charger.
23 June 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
Excellent support
The solar battery group were invaluable analysing our power usage and best installation option. Flexible installation and great follow up support19 June 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
Second battery
We decided to buy a larger size battery. As our 7 year old Alpha Ess worked really well albeit it was smaller the new 26kw is brilliant. The sales staff were not pushy, the information provided and sales process was seamless. We had the same local installer and he did a great job again. The app is great as I can check the performance and see how much energy is used by the heatter or pool pump. We have not used any grid power and we will join a VPP now that we have seen how the system performs.Battery rating: 5/5
19 June 2026
Easy
Solar battery made the whole project from start to finish very easy to deal with; the quoting processes to the installation every one was friendly and great to deal with and answered all my questions.17 June 2026
Great service
Very efficient service from ordering to completion. Installation efficient and timely.Battery rating: 5/5
16 June 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
Adrians review
Delivered and installed product on date expected however I think a preliminary inspection of the installation site would have been a good idea as the original area was not suitable and I had to pay extra for the installer to add extra cabling when he came to instal the device.Battery rating: 4/5
16 June 2026
Simple ordering and installation
Easy sign up process. Salesman information was accurate and he was not pushy. Answered all questions. Installation was excellent and completed by very experienced and knowledgeable installers. After sales service was a little lacking especially around installation dates. System is very neat and tidy. Order30678315 June 2026
Hassle free installation
Solar battery group done an excellent job installing the batteries. The two installers were very professionaland skilled at their job. They were punctual and cleaned up once the job was completed. I like the app for the
batteries and the amount of detailed information it gives.
Probably a bit to early to comment, the batteries were only installed 7 months ago.
13 June 2026
Very happy with product and service
Very happy with product and service through the whole process. Everyone was helpful and polite, professionalBattery rating: 5/5
11 June 2026
The Secret of Life!
A wise person once said that the secret of life is planting a tree that you will never live to eat the fruit from. That’s how at my age (1956 was a vintage year) I feel about my solar battery system, professionally installed by Solar Battery Group Feb 2026. My Goanna Batteries were replaced with a 40kw capacity and I decided to go for broke and include a battery backup system which has now been tried twice while Western Power ‘blacked’ us for 2 separate days whilst replacing poles in our area. 1x power and 1x light circuit flawlessly kicked in so lights & internet & telly, music were still available. The only issue is that it seems that the power inverter is powered only from the grid so no battery charging occurred during the blackout. (I still need to make enquiries in regard to this issue)Very competent and friendly technicians made a the removal of the old batteries & installation seem easy. Most helpful to answer the many questions I had for them. The only hiccup was the fact that the toggle need to connect the system to the internet was not presently available so there was a delay whilst waiting for the component to arrive. On the topic of support, I did try and contact Solar Group on a few occasions to find out when I could expect the component to arrive and found that I always seemed to get a ‘busy’ notification. To their credit though, I always received a call back to answer my enquiries.
Performance?? Installed at the end of Summer (no clouds in sight) so batteries quickly charged to 100 % with self-sufficiency in the very high 90’s … Now June and Winter is setting in. Batteries with a break in the weather are presently getting up to the mid 30’s and back to the 20’s in the morning. Presently. depending mostly from the grid. Not until the system runs for a year or so can I fully assess the benefits over whole seasons of weather. We will see?? but overall the system seems robust and user friendly. I hope this helps. Kind regards all. Sincerely, David H
11 June 2026
An incentive was offered by Solar Battery Group for this review. Learn more here.
Solar Panel & 30kw Battery Installation
The sales team were excellent to liaise with.The solar panel / installing team were on time, a quick and efficient installation of system. Very polite at all times.
Great group
Sales process was smooth.The installation people were polite and tidy and came on time. The installer gave us pamphlets to study and directions to use if in case we need to know more about the solar battery.