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Solar Battery Group

Solar Battery Group Reviews

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4.0

Based on 3 ratings

About

Solar Battery Group is a Solar Power Installation company based in Melbourne and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes
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Solar Battery Group Reviews (3)

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Average Scores

4.0/5

Value for money

5.0/5

Quality of System

5.0/5

Installation

3.7/5

Customer Service

  • 5 star 0
  • 4 star 2
  • 3 star 0
  • 2 star 1
  • 1 star 0

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Great advice, great system, great installation.

The Solar Battery Group Salesperson (Jared) was very well informed about the various systems available to me and took the time, over several phone calls to him, to answer all my questions about system performance, configuration, suitability for my locale (Canberra region), etc. At no time was I placed under any sales pressure or simply fed a sales pitch.

The installer (Majura Electrical) was prompt and the installation is neat and tidy. The installer also took the time to guide me through the features of the monitoring app installed on my phone and laptop.

Even though SBG uses a subcontractor for their installations, the whole process was seamless. Once the system was installed, SBG promptly arranged the meter upgrade through my energy supplier.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Disappointed

Had a cold call offer to add another battery to my hive system which I accepted & paid a deposit .
Was told the scheduling department would advise of installation date.
Received a call 3 weeks later informing me that they had no installers in my area & would refund my deposit. Took nearly 6 weeks to receive refund after several phone calls inquiring when the deposit would be made.
Very frustrating experience. Unfortunately Solar Battery Group own the sole licence to install Hive batteries.

Inverter rating: 4/5
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Great service!

A very seemles and quick installation process. So far looking good on solar/battery consumption. we'll what happens over the next few months
Inverter rating: 4/5
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