Empire Solar Systems Pty Ltd Reviews

Based on 7 ratings Aus Ranking

  • 5 star 7
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    5.00
  • System Quality
    5.00
  • Customer Service
    5.00
  • Installation
    5.00

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About Empire Solar Systems Pty Ltd, Solar Installers

Empire Solar Systems Pty Ltd
Empire Solar Systems Pty Ltd is a SolarQuotes Client (what does this mean?)
ABN: 88 609 414 191  ABN active since 20 Nov 2015 | Empire Solar Systems Pty Limited
verified
ACN: 609 414 191  ACN active since 20 Nov 2015 | Empire Solar Systems Pty Limited
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
NSW: 346094C Empire Solar Systems Pty Limited 
verified

Reviewers report paying: $4,800 - $6,200 for depending on hardware choice and installation difficulty ( how is this calculated? )

Empire Solar are your Solar and Battery storage specialists! We have years of experience in the industry and love to see it thriving the way it is. 

 
"We actually care!"
 
- We don’t use sub-contractors. All installers are Clean energy council approved in-house trained employees with Industry best standards 
 
- Your quote will include everything. There will be no hidden charges. 
 
- We only use QUALITY Panels and Inverters that we would have on our own homes.
 
- Empire Solar is a certified installer of TESLA Powerwall and LG Chem Batteries.

Empire Solar Systems Pty Ltd Solar Reviews

Excellent installation from start to finish

Daniel and his team did a great job with the installation of solar panels on my Leichhardt home. Daniel took the time to come and say hello and have a look at the house before sending his quote. He asked a lot of questions to understand what type of system I was looking for, rather than trying to sell me something I didn't need.
All work was done on time, on budget and to a very high standard. After the Empire team finished the job, there was no mess- I could hardly tell they had been there! I highly recommend them for your solar job.
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Best Customer Service experience and faultless installation

After requesting 3 Solar Quotes, Daniel from Empire Solar responded within 2 hours. After our initial phone conversation to get an understanding of what we were looking for in Solar, Daniel visited our home within a week with a very professionally prepared quote, and spent a considerable time with us surveying our roof and explaining everything we asked about solar systems. Daniel is an electrician and one of the installers, not a pushy salesman, and his knowledge, experience and courteous attitude left us with an immediate good feeling about his business.
Over the next couple of weeks Daniel promptly responded to our every phone call or message - nothing was too much trouble, even when we asked for another quote on an alternate system design.
We felt confident in signing the installation contract with Empire Solar. An installation date was set and the team of 4 arrived on time and completed a vey tidy installation of 38 panels and inverter in around 6 hours.
With COVID-19 delays, the smart meter change and grid connection took around 4 weeks, but we were producing and using solar power during that waiting period. Once the smart meter was installed we discovered the Solar Edge app was not displaying the power being exported to the grid. Empire Solar quickly returned to troubleshoot the problem which turned out to be a faulty node in the meter box, and it was ordered and replaced within a week.
All in all, we would highly recommend Empire Solar for solar installations.
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Great from start to finish

From the very first contact, we were impressed with Empire. Clearly they know their stuff when it comes to solar, and they were also great at keeping in touch and letting us know where things were up to (rarer than it should be nowadays!). The installation was very impressive - punctual, tidy and the positioning of the inverter and associated conduit was very neat. Show additional information

Great experience and good installers

Great installers and a positive experience:
Empire Solar were polite and patiently answered my many questions (providing not just answers, but context and further explanation to make sure I understood and was comfortable).

They respected my brand preferences and provided 2 quotes outlining different options.

They were also quick with assistance and answers to the questions occurring after the installation (not due to any issues in the installation!)

I'd have no hesitation recommending them to others
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Fantastic Installers

Empire Solar Systems ticked all the boxes. Courteous, efficient and skilful. Two previous installers reneged on their deal after taking a deposit. Said it was too hard. Empire installed an 8.4 three phase system in under eight hours with three tradesmen. Their secret is that the person doing the quote does the install. Everything is clear and up-front from the start. Six stars out of five. Show additional information

Excellent Service

Daniel provided easily understood information during the quote process & answered all our questions. The Empire Solar Systems quote was the most competitive of the 3 quotes obtained but still included the high quality components we wanted. The installation process was very efficient & the installers cleaned up after completion. It was important to us that the installers were not subcontractors. Although the system has only been in place for a few days it is performing as specified. We would happily recommend Empire Solar Systems. Show additional information

Trouble free solar installation with excellent service

Our contact was with Daniel and he was an excellent communicator and answered all our questions promptly. He undertook a site visit and explained why he was recommending a particular system for our roof. We had confidence in him from the beginning. The date was set for the installation and everything went very smoothly. 4 - 5 people came on the day including the two business partners. They accommodated our requests. Everyone we met was pleasant and courteous and the team worked very well together to get the panels installed by 1pm. Our place was left spotless. Show additional information
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