Ayka Technologies Reviews
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Ayka Technologies is a Solar Power Installation company based in Seven Hills and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes
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Ayka Technologies Reviews (29)
Show Most Recent reviews from All time across Australia
Average Scores
4.7/5
Value for money
4.8/5
Quality of System
4.7/5
Installation
4.6/5
Customer Service
- 5 star 20
- 4 star 6
- 3 star 1
- 2 star 1
- 1 star 1
20 August 2024
25 November 2023
Be wary. Poorly Installed. Poor Customer Service.
Initially everything seemed great. The price was fine and the salesman on the phone worked with me to get the install I wanted taking into account site shading. I was told the installers would be Ayka employees, but they turned out to be subcontractors, something that would soon become an issue. I was also told if I have any issues with the system the Ayka boss from Sydney will come to Canberra and personally fix the issue but after several months I’m still waiting for him to arrive.Install was pushed back several times, not a problem. Then I received a text message at 8pm saying the installation will be the next day. Nobody turned up and I rang the office two days later to be told they thought the installation was complete.
On the day of installation, they arrived around 1pm and were still working on the roof, five of them past 6pm, in the dark and all using their phones to illuminate the area. Not ideal.
The next day I noticed the poor install of the inverter. The wiring wasn’t very neat and the conduit through the gyprock was loose and had a huge blob of no-more-gaps to fill the large hole around it that looked rally amateurish. The stickers on meter box were also fitted poorly being quite lopsided, again this was all carried out in the dark with phone torches.
I repaired both items myself, but Ayka did give me new meter box stickers. I was also left to clean up plenty of mess from the install around the site. Ayka did little tidying up due to their rush and it was night-time when they finished.
Then, after around a month I noticed the solar generation was somewhat down from what was advertised pre-sale. I also noticed my 12.3Kwh system struggled to produce 6Kwh during peak sunshine. Obviously, something wasn’t correct.
I notified Ayka Solar. The subcontractor came by and said he will bring the electrician to have a look. One month later and nothing. I contacted Ayka again. They monitored the system and said it’s fine. I sent heaps of screenshots to detail the issues and asked for an electrician to come by and check it but nothing. Ayaka says all complaints will be handled to ISO1002-2004 procedures, but the communication has been awful.
Given that I still don’t have a fully functioning solar system for 5 months I was left with no option to try and trace the issue myself and today I think I found it. Both strings have been connected to MPPT 1 (where one should have been connected to MPPT 2) so the inverter, due to the incorrect wiring is severely restricting the power it can produce. I’ve attached a photo detailing this.
Firstly, this mistake should never happen and secondly, given all the clear evidence I sent should have been picked up and quickly and easily fixed but even the Ayka electrical engineers failed to spot the obvious.
17 November 2023
Installers were of a foreign descendants and very hard to understand, but did an excellent job
Sales quoting was a little to be desired in that it took several days of negotiating. but all very good in the end.Installation was extremely fast and very good, both being polite and cheerful.
Customer service after install was ALL done for me by AYKA
Panel rating: 5/5
Inverter rating: 5/5
17 August 2023
Happy with the install, components and price
The sales/quoting process ran quite smoothly, with competitive quotes for our preferred system. We had initially looked at a system with a SolarEdge inverter and optimisers, but due to an ongoing shortage of SolarEdge components, we were advised that such an installation would be delayed significantly. We were given the option of progressing with an Enphase microinverter system for a similar price, which we accepted.While there were some delays over the Christmas/New Year period, the installation went off without a hitch, and the system was commissioned (with the new meter, etc) within a fortnight. It has been running efficiently with no issues since, and has left us with an average $0 bill (even with an EV).
Panel rating: 5/5
Inverter rating: 5/5
15 June 2023
Go for AYKA
Awesome workmanship !!!Quality work !!!
All team members were polite & full of knowledge in the field.
Panel rating: 5/5
Inverter rating: 5/5
15 June 2023
Professional, Friendly and reliable Solar company
- referred by a friend, called them and they were prompt,Cane for inspection, gave a quote and arranged for installation within two days!
Even after installation, gave a nice tutorial on how to use phone app to monitor solar generation…
After this, i have referred them to three of my friends and they had same experience!
Inverter rating: 5/5
16 March 2023
Excellent service
Smooth installation of panels and inverter.Three weeks wait for installation of new meter (AGL).
Connected to grid same day.
Always quick response to queries.
14 March 2023
Very unproffesional. Money oriented
The sales came to the site and did the measurement, using drones to measure everything. Installation schedules took weeks before the job started and asked for more money for the installation.On the day, they want to change the direction of the panel, After a few hours, they are unable to install the panel on the tilt frame. If it would not work (as a professional) they should understand and knew it. They just want to change more.
It is been over 4 weeks and my solar is still not working properly
Further, I went to the roof and found screws everywhere. They did not tidy up the works after work
Very unprofessional
15 November 2022
Great experience and cost effective!!!
From the beginning the company was very much upfront, no hidden cost involved, information was given was very informative and helpful for my budget, I was very impressed with their knowledge and expertise in the field, installation was hassle free without any damages or doggy work, as a trade person I can pick small details of any doggy work, but I couldn’t find one, the date of installation was set and guys were on agreed time, it was shock for me as most of the tradies won’t come on time and full of excuses. Overall I was happy in every manner and will recommend to any of my fried without hesitation. Keep it up good work AYKA Technologies.19 October 2022
Amazingly smooth customer experience
Quotes were competitiveInstallation was quick and smooth
Customer service was excellent, easy to deal with, responsive and polite.
14 October 2022
An incentive was offered by Ayka Technologies for this review. Learn more here.
Fantastic installation
I find this company solar installations a great deal fantastic service. I appreciate for your great work! I hope family and friends install with their company AYK solar!Inverter rating: 5/5
05 September 2022
Great service
It was a quick and flawless experience, system works great and saves me a lot of money.Inverter rating: 5/5
28 August 2022
Best product best service
Very professional and friendly from start to end, technologies for all of their products and services23 August 2022
Delivered to Expectations
Sales team were not pushy at all and provided technical information rather than comparing the product with other vendors. The Team installed the Solar Panels as per the requirement without any Damage to the Roof with excellent After Sales Customer Service. All the required paper work was emailed without any delay and having ready to be connected to the grid and take advantage of the Electricity buy-back process.Panel rating: 5/5
Inverter rating: 5/5
23 August 2022
Fantastic Service, Value for money and reliable
Sandeep was excellent to deal with. Arrived on time and did an astounding job.This is the 2nd time that Sandeep and his team have done work on my property. Cannot recommend him and his company enough. Very happy with his level of service.
Inverter rating: 5/5
15 August 2022
Fantastic Company to deal with
No pressure people to deal with. Excellent product. We used Hyundai Panels and SMA Inverter. Installation was carried out very professionally and on time. After Sale follow up was excellent. We highly recommend this Company.Panel rating: 5/5
Inverter rating: 5/5
09 August 2022
Very professional and good customer services
Everything went so well and smooth, they made the whole installation process so easy and without any stressInverter rating: 5/5
23 July 2022
Surely worth working with
The initial quote process was a bit slow, but the technical team has very good workmanship, excellent communication and thoroughly explained the product and services.Overall, very happy with the experience.
Inverter rating: 5/5
19 July 2022
Qualified team, clean work, professional team, result oriented work
Ayka solar company is the best company they have very broad experience. All team members are qualified and professional. They have done very good job with fantastic performance. I am very happy and with my reference another 5 members have done job with them they all are very happy very very highly recommended.Panel rating: 5/5
Inverter rating: 5/5
19 July 2022
Peace of mind service
Guys did it in given time and good quality. Service is very good.18 July 2022
Fantastic service
Sandip has installed second system for me. He’s prompt and provides not only high quality installation but also excellent after service.Alway approachable
Thanks Sandip
30 March 2022
Best service, price and product
If you want peace of mind with product installation and need great service at cheapest price then I will highly recommend to connect with Akya Technologies. The team has been excellent in thier quick responses from quote stage to after sale service. After 1.5 years of installation I had an issue with a smart meter which had to be replaced. All was done with just one SMS from me. Absolutely fantastic service from Akya Technologies.Panel rating: 5/5
Inverter rating: 5/5
21 March 2022
Superb service
The quotation was very easy to understand. The guys came perfect on time. Installation was hassle free.also explained the inverter app how to use and track ur energy consumption. Would give 5 stars to all team. Completely satisfiedPanel rating: 5/5
Inverter rating: 5/5
14 September 2021
SIX STARS
A good buddy recommended the Ayka team. He was very big system installed and was very impressed with the cost and super impressed with the quality of installation. He is an engineer and super fussy and knew what good looked like and was totally happy. He then recommended to several of his friends and they also had the great experience. Based on this body of evidence, I was comfortable.to proceed with our system and also have been delighted.During Covid we had to negotiate our installation and the guys managed to negotiate it very well. I was impressed to see a group of guys working hard to do a good job. They then followed this up with great support to sort out a small issue with the inverter company. For me this was the icing on the cake. Great post sales service is what sets a company apart. They have your money and could "run" but Ayka were great and got all things running well even when it was not their doing.
A great option to consider as their quality has been tested by many people we know.
13 September 2021
Job well done
The sales rep explained the options clearly while giving quotes. The price was reasonable. The installation was done within a week after I booked. I am very happy with the installation.06 May 2021
Get a 8-10kw system if you can trust me
In addition a 5kw battery would be plenty for night I think might be something to look at in future
Inverter rating: 5/5
Show Details
In addition a 5kw battery would be plenty for night I think might be something to look at in future
Inverter rating: 5/5
18 January 2021
Professional install and great communication
Although this company is newer, they gave great service, install was clean/professional and price was far more competitive than the others.Inverter rating: 5/5
04 December 2020
Fantastic Price & Installer
From the start to finish, dealing with Ayka Technologies was excellent. In house installers showing the care and compassion as if they were installing on their own roofs.Panel rating: 5/5
Inverter rating: 5/5
13 October 2020
Great Service prompt response
I wanted REC panels hence went to few REC authorised retailers. I choose Ayka over other due to their great customer service. The quote was provided on the same day. Got a dedicated consultant assigned who didn't shy away to do more quote based on my set budget.Installation date was within a week and installers turned right on time.
The only thing I found bit down was the installers, though quite good at their job, was not very communicative and friendly.
Panel rating: 5/5
Inverter rating: 5/5
Ayka is fantastic!
I first met Ayka (Sandeep), when he rescued me from a Western Australian firm operating in NSW that had gone bust. He finished the job off, which included re-running some cable that the original installer had got wrong, and got everything working. That was five years ago. About a year later, he added a few more panels to boost the output, and this year, he installed two Powerwall batteries. He also installed a 10.4kW system for my neighbour, who is very pleased with it, and another solar PV and battery system for a friend of mine in Clareville. Ayka does a great job, it all works first time, and the one time I had a fault with the WiFi connection, he came straight out and swapped the module.Ayka is competent, tidy, and best of all, show up on time. I have no hesitation in recommending them.
I paid around $8000 for the original solar PV back in 2020, then about $25,000 this year for the two batteries.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5