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Zip Solar

Zip Solar Reviews

4.5

Based on 11 ratings
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About

Zip Solar is a Solar Power Installation company based in Sydney and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Reviewers report paying: $3,391 - $12,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Zip Solar Reviews (11)

Show Most Recent reviews from All time  across Australia

Average Scores

4.6/5

Value for money

4.4/5

Quality of System

4.6/5

Installation

4.6/5

Customer Service

  • 5 star 5
  • 4 star 4
  • 3 star 1
  • 2 star 1
  • 1 star 0

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Good installation., but somethings weren’t made aware to me upon paying deposit.

I had old panels to be removed and I presumed it’s part of the quoted price. It was not. So I had to pay for that. The rest was good, but a bit on panel positioning were not spelt out on my thought. But system is great and producing good energy; my bills have dropped off significantly, but no battery, for overnight storage.
Panel rating: 5/5
Inverter rating: 5/5
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Excellent installation by a great installation team

The sales process was efficient, clear and concise. Knowledgeable, able to answer all of my questions. Unfortunately, the installation occurred about 2 months after the original planned date due to some unforeseen circumstances. However, when a new date was locked in, everything went well for the installation. The installation team arrived early, ahead of time, and got to work with no fuss, very punctual. Everything was installed without a hiccup, and cleaned up well, there was no mess at all left behind. Lovely clean neat installation, very professional. This has only just been installed, so this is early days I realize, but so far brilliant.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Pleasant to deal with and helpful.

Everything organised through installer, punctual, follow up questions quickly resolved.
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Less Pressured Sales People

Only one of the solar quotes company's got back to me and the sales person was fine but a little bit too much of a pressure style of salesman. Went with a different company, prices were similar.
Inverter rating: 5/5
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Seemless installation for a good price

Very good installation at a good price.
Good customer service too
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System is 3 phase growatt 5kw Inverter with 370w longi 18 panels of a 6.66kw system.
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Original Review on 05-08-2022:

Quality solar system for the best price

The sales/quoting process provided all of the information needed to compare quality, prices and systems.

The installation was completed on the scheduled day and the installers were very punctual, but did leave some bits and pieces of rubbish for me to clean up which was a little disappointing.

The installer gave me a run through of how the system works and advised that I would need to contact my power provider to install an upgrade to my meter box. I was also provided with a manual for the inverter. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Diane: "Are you happy with the performance of your system so far?"

Yes, it has. Together with the current government assistance for electricity charges, my account is carrying a very healthy credit balance.
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Great Value

Installation was great, on the day I requested, very polite and professional.
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Zip Solar are great at selling their product though after sales support is lacking and requires some work. I suggest you purchase elsewhere and check if they are a licensed solar selling retailer as per your states regulations which I wish I knew was a thing before purchasing. Having the system installed by a licensed installer is not good enough, the business needs to have a license also.

The installer(Not a ZIP Solar employee) I had on the day was good and explained everything well though.
Inverter rating: 1/5
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Great Team at Zip Solar

Sales team were brilliant
Installation team advised and explained each step
Installer was excellent, went above expectations

Great team effort at a great price.
Inverter rating: 5/5
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Zip Solar.

Sales and quoting was quick, a few phone calls but respected my time to make a decision.

Installation was quick with excellent communication and contact made quickly with part supply issues.

Extra consumption monitor added as recommended from here.

Still early days but looking great so far.

Price came in cheaper with same parts used and had a few referrals from friends.
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