Midland Solar Pty Ltd

Midland Solar Pty Ltd Reviews

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91% 0%
5.0

Based on 68 ratings

About

We are a local, independent, CEC (Clean Energy Council) approved solar retailer based in Central Victoria. With over 25 years’ electrical and solar experience we understand exactly how to help people save on their energy bills and contribute to a greener economy.


We pride ourselves in making sure every customer is 100% satisfied with our service and their solar system, from initial consultation right through to installation, and beyond.  We only use professional local installers and the most trusted solar brands.

 

We specialise in solar systems for residential, commercial businesses and rural farms. All consultations include comprehensive savings calculations, site inspection and roof suitability inspection prior to installation.

To check out some of our installations follow us on Facebook - https://www.facebook.com/midlandsolar.au

Reviewers report paying: $3,000 - $7,458 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Midland Solar Pty Ltd Reviews (68)

Show Most Recent reviews from All time

Average Scores

5.0/5

Value for money

5.0/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 64
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Very helpful solar install from start to finish.

Right from the start of the process the guys at midland were approachable and couldn’t do enough to help us out. Explained everything right through the process and kept us updated on the system install. We had an issue with wifi connection and even though we are 150km from their base they drove out to us and fixed the issue immediately. They ensured the grid connection went smoothly and we are very happy with the finished result. So far the package has performed better than we expected even with limited sunlight due to winter timing.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Fantastic Customer Service/ Value for money

Steve and the team at Midland Solar were absolutely fantastic from the start. They reviewed my consumption and came up with the perfect system to suit my large families needs.

You can’t go wrong using Midland Solar.

Inverter rating: 5/5
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Super happy, great service

Wonderful all round service from quote process to installation and connection. We had lots of questions and Steve was very helpful with explaining answers and providing solutions. Installation team were also great - they were on time and friendly. Excited using our new solar system.
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Excellent Local Business

We can’t thank Midland Solar and the team enough for our installation . Right down to the young polite staff on our roof to the expert advice from Andy and Steve . Our power bill has been slashed by over 50%. The whole experience from our quote to the final checks after installation was amazing the Midland team were informative all the way thru the process . We loved using a local business that we could trust and rely on and no question no matter how silly it sounded was always answered . Being a local business the response to your query was always answered instantly . Thank you Midland Solar
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Fantastic from quote to completion

Sales and quoting were straightforward, and I did not feel pressured to commit. Andy was the only person who went up on the roof and measured.
Installation went smoothly and as promised. The installers were punctual and polite and did an exemplary job.
Steve and Andy have been very helpful throughout the process by providing all the necessary information and communication.
My experience with Midland Solar has been excellent. I recommend them to anyone considering a solar installation. The team is knowledgeable and professional and provides first-rate customer service.
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Fantastic experience with Midland solar

I recently had a solar installation completed by Midland Solar, and I am thoroughly impressed with their service from start to finish.

Sales/Quoting Process:
Steve was fantastic throughout the sales and quoting process. He was very honest and insightful, taking the time to explain all the different system setups and recommending the best size system for my needs. Given that I have a pool with heating, my energy consumption is quite high. Steve ensured that the system he recommended was suitable and somewhat future-proofed, which I greatly appreciated.

Installation:
The installation team was exemplary. They were really punctual, tidy, and polite. Their professionalism and attention to detail made the installation process seamless and stress-free.

Customer Service:
Andy has been extremely helpful throughout the entire engagement. He provided all the necessary information and assisted with organising the grid connection after the installation. Additionally, he took the time to show me how to use the system and ensured that I was comfortable with its operation.

Overall, my experience with Midland Solar has been exceptional. I highly recommend them for anyone considering a solar installation. Their team is knowledgeable, professional, and dedicated to providing top-notch customer service.

Panel rating: 5/5
Inverter rating: 5/5
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A great experience from start to finish

Andy provided the highest level of customer service from the first time we spoke through to sending manuals and certificates after installation. I was guided through the options and, having a technical background, was provided quick responses to the many questions asked. On the day, the installation was extremely professional. Very happy with the service from Midland Solar and the system installed. Would recommend Midland Solar to anyone looking to replace or add solar to their home.
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Fantastic service &value for money

Steve, Andy and the team were terrific to deal with. After being lead up the garden path by other providers Midland Solar were honest right from the get go. I cannot recommend these guys enough for their professional approach and service.
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Midland Solar

Excellent knowledge of product & fantastic customer service. Would highly recommend Midland Solar!
Panel rating: 5/5
Inverter rating: 5/5
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Great installer.

Good communication. Easy quoting process. Easy to deal with.
Very neat installation. Ready to assist after install.
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Fantastic Service

I cannot recommend Midland Solar enough, reliable and very easy to deal with.
The panels were expertly installed and the whole process went very smoothly.
You will always get an honest conversation about what is good for your situation, not what is the best for the installer.
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Appreciation for ease of proceess and explinatons

Happy with the process. Appreciated the way Midland Solar explained the panels and Inverter and then the process for installation.
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Fantastic Service all round

From the quote, initial contact, saving me money, the install and the after support I cannot rate this company higher. If they gave me 10 stars to rate it wouldn’t be enough.

It’s been the most easy, hassle free and stress free purchase I’ve ever made in Australia.

Cannot rate them enough

Thanks team midland solar
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Happy customer

Friendly people and had no problems with the installation. Would definitely recommend to others.
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Original Review on 16-03-2023:

Happy with Midland

Steve and Andy were very helpful during the quoting phase. Good customer service once the quote was accepted and deposit paid . Installer was punctual,polite and efficient. All rubbish cleaned up and removed. The system is working fine, just waiting for configuration from our energy supplier. Highly recommended. Original ratings


Value for money: 5/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Chris: "Are you happy with the performance of your system so far?"

I've had no problems with the system that was installed.
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A good experience with efficient installation.

Midland Solar visited our home to make a quote at the time that they said they would, then they spent considerable time at their office a few days later explaining which system was best for our needs. Their quote was reasonable, they helped us with the rebate application then when it was approved, arranged to have our solar panels installed by a very friendly and efficient team who also showed us how to access the app. Midland are in the process of organising our grid connection but Christmas will delay it. All in all a very friendly, efficient service. Thank you for your help with the arranging of our quotes. We opted not to get the loan but we could have paid a cheaper price with the loan.
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Simple and exactly what we needed!

The team at Midland Solar were incredibly knowledgeable and easy to deal with.
Called them up one day, site inspection that very afternoon and a quote before the end of the day.
Installation was quick, roughly 5 hours, and installer answered all of my questions.

Also generally cheaper than other businesses and didn't try to screw me around with too big of a system!
Very much recommend Midland Solar!
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True to all the positive review

The whole thing went swimmingly, the quoter even downsized me because I went overboard.
Install was seamless, polite, quick and tidy. All done in a day and signed off by the government mob same day - brilliant customer service.

Inverter rating: 5/5
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Realisitc Advice and Great Service

Andy & Steve at Midland Solar tell it like it is.

They provided me with the information and insights necessary to make an informed decision on what was best in our situation. There was no hard selling or up selling, just practical advice and patience with my barrage of questions.

Inverter rating: 5/5
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Incredibly impressed, highly recommended.

From start to finish I've been incredibly impressed with the service, honesty and response from Midland Solar. From the sales staff to the installation and connection it's been brilliant. Highly recommend Midland Solar. Fantastic.
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Great service from Midland Solar

Andy and Steve at Midland Solar provide an honest, helpful and stress-free experience without hassles. Nothing was a problem and the initial enquiry, advice, proposal and installation went smoothly and efficiently. I would highly recommend Midland Solar.
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The Best

Great to deal with. Steve and Andy provided advice that was clear and with our interests and the best overall outcome the main priority.
Highly recommend the Midland Solar team. Steve , Andy, Nick and others at Midland Solar Well Done.

Inverter rating: 5/5
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Great, would recommend.

Easy to deal with and happy to give honest feedback on our solar install. Didn't push to get the largest system that could fit on the roof but made sure that the system actually fitted our usage.

The installer was quick and efficient, completed in one morning and was fully operational the same day.
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Great Company

Sales was on point, very precise with all information provided and answered all questions without hesitation
The installation was conducted in a timely manner and on time. Can't complain it was installed a lot quicker than I ever expected.
The installers where on-site on time, the job only took about 6hrs to install a 6.6Kw/h system and they cleaned and took away any rubbish/mess they made on the day.
The Midland Team did a Top Job 5 stars.

Inverter rating: 5/5
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So happy to be going solar

Steve & Andy at Midland Solar we’re so helpful and provided clear information about the solar process. They communicated each step clearly which was reassuring. I’m so happy I went with a local company close to where I live.
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Great company, professional team and installation

The initial contact from Midland Solar was impressive, no pressure, quality information with a total breakdown on what Solar would do for me. Buying a Solar system can be a confusing experience, Midland took the confusion out of the experience and made you feel confident of your decision.
The Midland installation team were like an extension of the initial purchase experience. First of all they were over a week early than initially planned (great) . They were professional, explained how the installation would proceed and finished the job on the day. Before leaving Mick explained how the inverter worked and what to expect from our electricity supplier.
It’s reassuring to deal with a company that’s so far ahead of it’s competition in all aspects of the purchase. I cannot speak highly of both Steven and Andy in the way they handled all aspects of the deal from initial purchase to the grid connection.
I would recommend Midland to members of my family, I have recommended them to two of my friends
A very happy customer
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This installer earned my recommendation!

Midland supported me through a change in my original plans for solar & battery to the eventual installation of a larger solar-only system with generator transfer switch as more suitable for my needs.
Service was good throughout the process. They were unfalteringly polite, and conscientious in returning my calls when I didn't get through immediately. There have been a couple of complications - not caused by Midland - in the process of completing the installation and they have helped and supported me through these.
They pro-actively submitted a High Voltage complaint to Powercor when this proved necessary, and helped in organising the grid connection following the installation.
Altogether I highly recommend Midland Solar for solar installations in the Bendigo region.
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Original Review on 19-07-2022:

Solar experience

The pre sales service was great.
The company helped me with the rebate application plus getting me on the grid, kept me updated on when installation would be.
Overall very helpful.
Mick and Nick my installers were polite, professional, tidy and efficient.
The inspector was prompt, polite and helpful.
Overall experience was great
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

10 months later we asked Ann: "Are you happy with the performance of your system so far?"

Yes my power bills are less than half they were
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Original Review on 23-06-2022:

Excellent service and system!

Three companies supplied quotes. One terrible. One mediocre. One exceptional.

Salesperson did not come across as just “sales”. Knowledgeable, respectful and professional. Great advice with all queries responded to promptly.
Installation was as prompt as weather permitted. Two fabulous, polite and professional young men who discussed the process and panel layout throughout the installation.
I did express concern that when the government Is pushing for renewable energy and solar installation, feed into the grid is not automatic. I complained to the Environmental and Planning minister regarding this and Powercor reversed their position on this, so I will have full feed into the grid.
I was expecting at least a three week delay for final inspection and I felt for the lonely inspector because qualified certifies were reduced over covid and have not been returned to pre-covid levels, let alone increased with increased demand. But…he is coming tomorrow!
I cannot recommend Midland Solar more highly. Very happy customer.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Dimity: "Are you happy with the performance of your system so far?"

It definitely has performed to expectations.
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Great to work with from start to finish

Fantastic people, can highly recommend. They communicated well across the entire process, and went above and beyond to ensure the installation and inspection were completed in a prompt manner.
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Happy camper all around

This was a no-fuss installation from start to finish -- from sales to installation.
No hesitation in recommending Midland.
Good people, sound advice and a professional attitude throughout the process.
Just waiting on the final inspection and we should be good to go.
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Fantastic service

Fantastic professional service started at initial phone call, through to quoting then install.
The whole process was much quicker than I had anticipated.
Highly recommend Midland Solar.
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Customer Satisfaction

From first contact to the final payment, Andy and his team at Midland solar were courteous, professional and understanding of our needs. We would have no issues in recommending Midland solar based on our practical dealings with such a high rated and professional business. All areas of our needs were met, the best one stop business we have had the pleasure to deal with, hassle free service. Thank you all at Midland Solar Bendigo.
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very good very informative

Very happy with the products
Did a very good and tidy installation
connection is in progress
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Great job

Excellent customer service. system fully installed, up and running in only one day.
Great system and quality installation.
Would recomend to anyone

Panel rating: 5/5
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Solar systum

Very easy to deal with installation crew had system done 4 hours very happy overall
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Can’t fault Midland Solar

The whole process from initial enquiry to ‘go live’ was smooth and effortless. I had held off for years due to being a bit overwhelmed by the market and options but Midland Solar were honest, clear and straightforward to work with.
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Preparation for solar.

So far all excellent service. Awaiting installation after our roof is repainted in the early new year.
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Excellent to deal with and best price!

Midland Solar were fantastic to deal with from the initial quote to being available for questions after the recent installation. They gave me the best price and the installation team were super efficient and friendly - took about half a day. I could not fault them. Just waiting for my electricity retailer to come to the party now.
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Definitely Recommended

Sales person was very helpful & explained things I was unsure about.

The Installation only took a few hours, they were ontime, started around 7:30-8am, and were done by 1-2pm.
They were friendly & answered a couple of questions I had.

Midland Solar organized everything, except the SolarVic application (which by law, I had to do myself), but they helped with any questions I had regarding the application

Inverter rating: 5/5
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Midland Solar & The Team.. Outstanding..!

Andy & the whole team at midland solar have been professional, knowledgeable, informative & more then helpful anytime of the day or night every step during our entire solar system process.
From the installation & workmanship completed to the up to date communications was nothing but exceptional and could not be happier...!

If you are ready or looking to install a solar system for your home there is really only one place to go & that's Midland Solar..!!!

Many Thanks Midland Solar & The Team.. :)

Panel rating: 5/5
Inverter rating: 5/5
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Seamless and Professional Service from the quote through to installation - made it very easy, would highly recommend

Cannot rate the customer service level highly enough. From the plan of panels, through to specifications and very professional installation. They follow up and see the process through.
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Very helpful, lovely installation

I had a great experience with Midland Solar. They were very helpful and went the extra mile to make sure we got a good result. Can recommend without hesitation.
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Great installer, very communicative and happy to help with our requests.

Great guys, highly recommend. Very helpful during the sales process and started the installation the next week!
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Great installation, great service.

Midland Solar really delivered. They were responsive, always punctual, and they walked us throughtvthe process, not just the system, but also the business of obtaining the solar rebates.
The tradesmen were polite, and the quality of the installation worknis top notch.
Highly recommend Midland Solar.
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A great job done quickly and efficiently

From having Steve visit to quote in 24 hours from the request, explaining options, getting the quote through installation, QA check and connection into the grid everything was done with the minimum fuss and full explanation.

Everything was arranged by Midland Solar, the installers were excellent, the safety check went well and connection to the grid was all arranged.

I have no issues at all in recommending Midland Solar to anyone wanting Solar.

We are on a small rural property and that wasn't an issue either.

Panel rating: 4/5
Inverter rating: 4/5
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An excellent experience from contact - through to installation.

From getting in touch, to first contact this was an excellent experience. Andy and his team responded quickly, were out to the house within a week and talked me through my options. Judging light and options, I was comfortable early with the approach.

Once the deposit was sorted, they were in touch quickly and the great service continued with the install team. Friendly and professional, Mick and the guys sorted out the install in less than a day. The job itself is clean, neat and feels extremely high quality. The inspector (independent authority) was out within a week and quickly gave it all a thumbs up. We then had a call from our elec retailer 24h later and BOOM - solar power.

Really impressed all. Thanks for the great work.
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Great service, sales & installation

Steve was sensational in the way he explained the sales & quoting process. Very professional.
The installation process was perfect, very tidy & quick even though they had a delay with weather conditions.
Customer service was fantastic told me everything that was to be done & keep me up to date with & when everything happening along the way.

Great work Steve & Andy

Panel rating: 5/5
Inverter rating: 5/5
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Very helpful staff. Quick efficent installation.

Sales/quoting process.
After submitting my quote request I received two phone calls from suppliers that day and one call a few days later. The first took great care to make sure they fully understood my solar needs (size of system needed etc.) and that I understood how everything would work from applying for the rebate, to the installation through to grid connection etc. They also drew my attention to the history of Solar Quotes which is also on your website but I hadn't looked at that bit! It was really interesting. I chose to go with that company as neither of the other two companies measured up to that first call.

Installation
The installation was quick, efficient, and the installers friendly and informative. They tidied up after themselves and carefully put waste in the correct rubbish bins. They even arrived early!

Customer Service
The only problem I had was submitting the online forms for the government rebate. It kept refusing to accept my phone number. I tried different search engines and finally rang the help number. Staff there (more than one phone call) were extremely pleasant and tried hard to help and said that if all else failed they would send a hard copy for me to submit. I rang Midland Sola and they offered to drop in and do it via their mobile phone. I tried my phone but it still wouldn't work. I was going away and had other things that took up my time so in all it was 2 weeks later that I rang the rebate people back and they took me through the application (again!). After some more head scratching we finally got the application submitted. After that everything happened quickly - particularly the 'inspection' which I was told would take some weeks but in fact happened within days.
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Fantastic

The team at Midland solar made getting solar easy. From start to finish. From there punctual helpful service and advice to the high quality installation. Would highly recommend the team at Midland solar
Panel rating: 5/5
Inverter rating: 5/5
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