Solar Central Pty Ltd Reviews
4.6
Leave a review Based on 89 ratings Aus Ranking
- 5 star 37
- 4 star 49
- 3 star 3
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.53
- System Quality 4.58
- Customer Service 4.71
- Installation 4.70
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Solar Central is your #1 choice for Solar Power. We are a registered Solar Retailer specialising in the supply and installation of solar for Homes and businesses. We are located in Bendigo and been in business since 2010. We service Bendigo and all surrounding areas including Melbourne. Our approach focusses on installing systems to the highest quality and best value for money while making the switch simple for our customers. We offer Grid connect systems, battery back up systems, Offgrid systems, commercial and industrial solar, Heat pump hot water systems, split system air conditioning, switchboard upgrades and any other electrical work you need done.
Solar Central Pty Ltd Solar Reviews
Excellent Company to deal with
I can't believe how helpful, effecient and obliging Matt, Chantal and the installers were in the whole process of applying for the rebates & installing Solar to our property. I'm very happy with the System that we chose from the 4 options given, and would not hesitate in recommending Solar Central. I researched Solar Central in reviews before asking for their quote so it wasn't necessary for me to get quotes from other installers. Show additional information
Solar Central was very helpful and quick to respond to emails. We received installation within three weeks of signing the contracts and paying the deposit. The cost of the system represented excellent value and it was great to see that worker safety was taken very seriously on the day the system was installed. All in all, the entire process was low fuss and friends and family have been handed a Solar Central business card so that they too can have solar installed.
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Great Price, great advice .. nice clean installation, great service!
Big thumbs up to Matt, Chantal and the installers as they all did a fantastic job. Chantal in the office is very responsive and answered my queries virtually instantly. Matt came onsite to check with me about the position of the panels to get the best result as well as the best position for the Inverter. The install guys were very friendly and left a perfectly clean site. Very happy with our system - it was much more cost effective than any other system and I'm stoked about the result. Show additional informationExcellent local company.
Very happy that we went with Solar Central a local Bendigo company. Matt and the boys did an excellent job on our awkward roof in a couple of days....the site was left clean after each visit. Matt was very responsive to calls and enquiries...Chantal in the office was also very helpfulI would not hesitate in recommending them to anyone at all. Show additional information
Solar Central provided a very competitive quote and was able to install 4 days after I signed up with them. I am very happy with my system, it's performing as expected, the Solar Central team has been very professional, I highly recommend them.
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What can we say, my Husband is a Vietnam Veteran & I am a Pensioner, we cannot speak highly enough of this Company, from Chantal in the Office through to Matt & the lads who installed for us. As Bendigo locals, it is a pleasure to be able to give our Business to a local Company, & then rate that Company A++++++++++++++++++++++++++++
You would never use anyone else after dealing with Solar Central. To our surprise, the rebate scheme has now closed until July and we are so pleased that we chose to use Solar Central. Another unnamed (local) Company gave us incorrect information, and we would have missed out on our rebate!!!! Hope too many people didn't do this and are now out of pocket.
Thanks Chantal, Matt and all at Solar Central, we will continue to recommend you & sing your praises to all and sundry.
Joy & Richmond Show additional information
You would never use anyone else after dealing with Solar Central. To our surprise, the rebate scheme has now closed until July and we are so pleased that we chose to use Solar Central. Another unnamed (local) Company gave us incorrect information, and we would have missed out on our rebate!!!! Hope too many people didn't do this and are now out of pocket.
Thanks Chantal, Matt and all at Solar Central, we will continue to recommend you & sing your praises to all and sundry.
Joy & Richmond Show additional information
Mat and Chantel very professional with my dealings would highly recommend to anyone interested in installing solar
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Fast turn around. Good communication. Inspected in person and got on the roof.
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The staff at Solar are fantastic to deal with. Nothing is too much trouble for them and they are always pleasant. I cant recommend them enough.
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With regard to the quality of the components, I am not in a position to judge. I hope that the hardware is good, Solar Central matched the materials quoted by another installer and beat the price quoted by that installer. At no time did they say that the selected components installed were not a good choice, so we will live in hope that we have made a good choice. I have stated above that solar central were great to deal with and everything went as promised. We will see in due course if the system fulfills our expectations.
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We are extremely impressed with Matt and the team at Solar Central and are writing this review in appreciation of the exceptional job they did for us recently. We wanted a 13kw system on three phase power, 10kw inverter, spanning three different rooflines, and with tilts on some to maximise production, all while taking account of early morning and late afternoon shading. So, not a run of the mill installation. We value good advice, and local service, and of the three company's we spoke with, Matt was by far the most helpful in designing a system that met what we were trying to achieve. We also appreciated the opportunity to discuss some of the more complex elements of our design directly with Matt as the owner of the business, and also on the tools. When dealing with Matt, and Chantal in the office, there was no hard sales pitch, and no putting down other companies (which we did experience with another unscrupulous local company). They were able to offer a range of panels, and did not push the most expensive. We were especially keen to use the Longi 300w panels which we consider to be at a great price point for the performance.
Pricing was disclosed upfront, and was very sharp compared to the competition. For a very similar system (Fronius 3 phase inverter, mid tier panels, tilts etc), the nearest competitor was just under 50% more expensive, which is a considerable amount of money on a 13KW system. Approximate timeframe given to start our job was two weeks, and it was even completed within that time. Communication with Chantal in the office, and Matt on the job was excellent, and we were kept up to date at each stage.
Matt and the boys were on site when agreed, and didn’t have any problem when we asked to make a last minute adjustment to the panel configuration. The installation is to a high standard, and once done everything was left tidy. Matt stepped through the inverter setup and connectivity, and discussed next steps. A couple of days later we got a text from Matt with a thumbs up because the system made 82kw in the day.
We will be recommending Matt and the team at Solar Central to everyone we know. They went above and beyond with our installation, and made the experience a very pleasant one. If you value using local tradespeople, excellent service, flexibility, on-the-job expertise, and reasonable pricing for solid products, we would highly recommend speaking with Solar Central. We are very pleased we did. Show additional information
Pricing was disclosed upfront, and was very sharp compared to the competition. For a very similar system (Fronius 3 phase inverter, mid tier panels, tilts etc), the nearest competitor was just under 50% more expensive, which is a considerable amount of money on a 13KW system. Approximate timeframe given to start our job was two weeks, and it was even completed within that time. Communication with Chantal in the office, and Matt on the job was excellent, and we were kept up to date at each stage.
Matt and the boys were on site when agreed, and didn’t have any problem when we asked to make a last minute adjustment to the panel configuration. The installation is to a high standard, and once done everything was left tidy. Matt stepped through the inverter setup and connectivity, and discussed next steps. A couple of days later we got a text from Matt with a thumbs up because the system made 82kw in the day.
We will be recommending Matt and the team at Solar Central to everyone we know. They went above and beyond with our installation, and made the experience a very pleasant one. If you value using local tradespeople, excellent service, flexibility, on-the-job expertise, and reasonable pricing for solid products, we would highly recommend speaking with Solar Central. We are very pleased we did. Show additional information
Very happy with Matt and all the team at Solar Central. Everything was explained clearly and discussed logically about best place for panels etc. The use of the app to track solar input also explained clearly and Matt helped to set that up as well. The site was left clear of any rubbish and packaging when they left, and they all seemed to work well as a team and were all friendly and approachable. Installation was all signed off without any drama and whilst we are not experts we are pleased with how it all looks. As for "back office" support Chantal was very efficient is replying to any e-mails and was also helpful with questions we had. We have only received a couple of power bills so far but can already see the benefits of solar. I have no hesitation in recommending Solar Central.
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Solar Central, and in particular Chantelle and Matt are fantastic, BUT... we are still in holding mode following installation as the power supply is at 254 volts and this has sent the inverter [Fronius] off the planet..It is still not working properly after 2 weeks..Powercor take there time and have virtually told us that 254 volts is ok?? What a nonsense .. We are not confident ..
Is this over voltage an issue elsewhere?? We never contemplated such a problem..
Our inverter oscillates along with our power supplier.. We watch, wait and wonder.. Show additional information
Is this over voltage an issue elsewhere?? We never contemplated such a problem..
Our inverter oscillates along with our power supplier.. We watch, wait and wonder.. Show additional information
The team at Solar Central were a breath of fresh air to deal with. Everybody from the office staff to the workers fitting the panels were friendly and professional. It was a pleasure to do business with them.
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Starting with an apology for being late - there was a traffic jam in Bendigo that morning I was impressed with the way the team went about the installation - every one to their allotted task soon got the job underway. When completed I had a explanation of the system and my questions answered and the site was cleaned up before the team left.
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Matt and his team were responsive to our enquiries and discussed all the options to make sure we got the best solution for our needs.
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Very satisfied and have recommended to other people.
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Matt and the team did a excellent job all round, it is so hard to find a company now a days that does exactly as promised, we had a specific time limit to install and on the day it poured down rain and was rescheduled for two days later (still within the time we needed) they cleaned up after themselves were polite and courteous, they took our individual needs into account and installed the system we needed and the system does exactly as they said it would (we are yet to pay a electricity bill since installation and have received a credit every month for the last 6)
The price was marginally higher than another similar system we were quoted but from the get go you could tell this is a business that doesn't mess about and doesn't use fancy sales techniques (this was the primary reason we chose Matt) , so even if it was just a few hundred difference I was happy to pay the difference for the superior customer service and install I honestly couldn't rate them higher . Show additional information
The price was marginally higher than another similar system we were quoted but from the get go you could tell this is a business that doesn't mess about and doesn't use fancy sales techniques (this was the primary reason we chose Matt) , so even if it was just a few hundred difference I was happy to pay the difference for the superior customer service and install I honestly couldn't rate them higher . Show additional information
The price for my off-the-grid system was the cheapest. Matt listened carefully to what I wanted and came up with an excellent system. Anthony the installer impressed me with his knowledge and enthusiasm for what he was doing. Highly recommended.
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Called to organise an installation date and it was all finalised, on the roof and operating within ten days and the guys all cleaned up after themselves and did a 1st class job.
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I've had the system installed for nearly a year now and it is faultless. The system Matt advised me to go for is, I believe, perfect for my property. Highest quality components and system design, and very professional installation team. Also, cost was thousands cheaper than the other quotes I got for a comparable system. Very happy, thanks Matt.
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Matt did a really good job at a competitive price. We already had 20 panels on a shed and I ordered a new system with 2 extra panels (to improve system performance) to be installed on our house and for connection to the second phase of our electric supply. The new panels are of a higher capacity than those originally installed. We should have got 20 panels but I thought there would be 22 panels. So as not to disappoint me Mat threw in 2 extra panels without charge which was over and above anything I expected.
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Did a good job took longer than expected due to issues with panel supplies but slight up grade in panel but slightly lower total output was end result. Didn’t do pre site inspection but I was okay with as I supplied photos. Overall I would recommend (already) have to other buyers. Cheers Mike
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They changed dates for installation three times with no prior notice
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These poor workers turned up and it was raining and miserable. They did such a great job. They had to come back to next day to finish as weather got just too bad.
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Solar Central was great. They patiently answered all my questions, including when I received conflicting information from another company.
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Great service and price, and it was great to support a local business. Very fast install and no hassles.
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Installation was as quick as can be expected in winter in Victoria, I wasn't home for installation however was a bit disappointed by the rubbish left behind - it was the cardboard corner protectors off the panels and there were about 10 blowing around my garden. Matt & Chantal were great and always friendly and both were always extremely helpful on the phone.
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I feel it was good value for money. We looked at other local suppliers but they were expensive.
Everything went smoothly, we didn't have to do anything. Our first electricity bill has arrived and we are in credit. Show additional information
Everything went smoothly, we didn't have to do anything. Our first electricity bill has arrived and we are in credit. Show additional information
Matt at Solar Central did a great job walking us through all of our options and we're thrilled with our new solar system!
Installation went very smoothly and efficiently. The Solar Central team were very professional and got everything up and running a lot faster than we expected.
I'll definitely be recommending Solar Central to all my friends and family and suggest anyone in Bendigo and surrounding regions who might be considering solar take a good look at what they have to offer! Show additional information
Installation went very smoothly and efficiently. The Solar Central team were very professional and got everything up and running a lot faster than we expected.
I'll definitely be recommending Solar Central to all my friends and family and suggest anyone in Bendigo and surrounding regions who might be considering solar take a good look at what they have to offer! Show additional information
If I had not done lots of research to determine quality and needs it would have been a disaster
Your web site was very helpful but I researched on a much broader field and even so there were still problems that I did not anticipate
The power companies are as ever full of BS and self interest
There is a lot of BS in the solar industry
I ultimately had 8 quotes and not one of them met all of the criteria that you suggested
I feel sorry for the poor old pensioner that just accepts the first person that comes along and offers solar, because they will without doubt get ripped off. Show additional information
Your web site was very helpful but I researched on a much broader field and even so there were still problems that I did not anticipate
The power companies are as ever full of BS and self interest
There is a lot of BS in the solar industry
I ultimately had 8 quotes and not one of them met all of the criteria that you suggested
I feel sorry for the poor old pensioner that just accepts the first person that comes along and offers solar, because they will without doubt get ripped off. Show additional information
Have found it difficult to get quotes have tried since October 2016. Solar Central came out discussed system including hot water heater very helpful. Couldn't be happier with service.
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I live in an area where partial shading was unavoidable, so pushed for a more shade tolerant system than most would use. After getting quotes from many of the local businesses and several installers from Melbourne, Matt was excellent to deal with. Not pushy like some, and happy to deal with me largely through email, he accommodated my requests for equipment Solar Central did not usually use. I thought he really went above and beyond. Price was good relative to other systems in the KW range I looked at and I was very happy with the professional install of a system that was a bit more involved than normal.
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Matt is really good at what he does. He is very reliable and efficient with the installation. He is well informed and knowledgable about the best set up for the site and the process to get everything up and running. He is very good price wise. I would recommend him over the other Solar company. I'm very happy with the outcome. Thanks.
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Reliable & great service. Explained in terminology I could understand, when to use major appliances for best value & showed me what to check for on electricity bill
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The sales and engineering contact (Matt) from Solar Central was genuine in his recommendations and provided additional information and effort where required.
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Job was completed on time and we have not problems with the system.
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The attention to our particular requirements was exceptional. The follow-up information and service has been excellent, especially as a newcomer to solar power and the new learning this entails, therefore we believe Solar Central to have been an excellent choice.
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