Chief Electricians Pty Ltd

Chief Electricians Pty Ltd Reviews

4.9

Based on 295 ratings

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About

Chief Electricians has been powering up Melbourne homes and businesseses since 2016 with grid-connect and off-grid solar and battery systems. The company also supplies and installs EV chargers and air-conditioning systems.

"Chief Electricians is a local solar energy retailer and installer, with over 10 years of experience in the renewable energy space. As a New Energy Tech Approved Seller, we can help eligible homeowners apply for the Victorian Solar Rebate, giving you the greatest possible saving on your system.

We utilise exclusively in-house CEC (SAA) Accredited designers and Installers, who use cutting edge software and internal governance frameworks to make sure our solar systems are installed efficiently and with absolute precision. We know how important it is to provide you with absolute peace of mind and the security of knowing that your solar installer is exactly who you signed up for. 

Unlike hundreds of our competitors, we don’t use external sub-contractors, meaning we can confidently ensure the same standard of experience and reliability on all our jobs. In other words, the Chief Electricians team will provide a comprehensive start-to-finish service.

  • In-house team of expertly trained electricians, no use of external sub-contractors.
  • Obligation free site inspections for all installs.
  • Comprehensive and concise quotes, with no hidden costs.
  • Tailored solutions for you and your home, we will never sell you a system over the phone.
  • Strong warranty and installation guarantees, we stand behind our work and workers."

You can read customer reviews below. If you've been a customer, we encourage you to leave a rating and review of Chief Electricians.

Reviewers report paying: $4,000 - $12,573 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panel, inverter, battery, EV charger and hot water heat pump brands

EV Charger brands currently installed

EV Charger brands previously installed

Hot water heat pump brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Chief Electricians Pty Ltd Reviews (295)

Show Most Recent reviews from All time

Average Scores

4.9/5

Value for money

4.9/5

Quality of System

5.0/5

Installation

4.9/5

Customer Service

  • 5 star 236
  • 4 star 57
  • 3 star 2
  • 2 star 0
  • 1 star 0

29 May 2026

Amazing and professional installation team

Great experience with the team especially the installation team lead & installation crew. We have holiday planned in between the installation but they were incredibly helpful and responsive in ensuring we are up to date with the progress. Really happy with the results, highly recommended!
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25 May 2026

Flawless!!

Quoting was super easy and accurate !! Could not fault the installation, perfect. Customer service was pure joy to deal with!
Battery rating: 5/5
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22 May 2026

Wonderful product, competitive pricing

The quotation was prompt, clear and concise, easy to read. The installation was efficient and in a timely manner.
The installer was polite, on time and left the site very clean.
Customer service from signing the quote to installation was excellent. We did have to follow up many times to check when the unit would be turned on and usable. This part of the process was quite frustrating as we had to continually call and email various people to find out an answer.
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22 May 2026

Definitely recommend

great experience. clear communication, responsive to requirements and questions about install, gave good advice. not pushy for a sale. did a great job on the install, impressed.
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21 May 2026

Very Professional

The service was smooth and efficient, from quote, initial site inspection, minor changes to cover the battery from the sun, organisation of instillation, then post-inspection follow-up.

Very much recommended as an installer.
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21 May 2026

Another Happy Customer

Chief Electricians was professional, responsive, and easy to deal with throughout the process. Communication was clear from quotation through to installation.

Adam, the owner of the business, and his team were patient in answering questions and explained how the system works without overselling. Installation is neat and solid and the system has been performing as expected. It is satisfying to see the house gets powered without relying on the grid.

One thing I particularly appreciated was that they honoured and locked in the quoted price for me due to my personal circumstances, even though there were delays before installation proceeded. That flexibility and understanding was genuinely appreciated.

I will recommend Chief Electricians to anyone who wants to go solar.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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21 May 2026

Great installation

The process of obtaining a quote and discussion about what would be appropriate for our home was clear and straightforward. They inspected our property for a finalisation of the quote. The arrangements for the installation were reasonably prompt. The removal of the old solar system and the installation of the new system was very efficient. It took two days. The inspection and certification of the system was organised very promptly. We were able to sign up to a Time of Use programme very easily. It was a very good experience.
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19 May 2026

Great overall experience and happy with installation

Received a quick callback to receive a quote on a solar and battery installation and managed to get a price that was better than a few other providers.
Given the positive reviews I was happy to go ahead and book it in.
There was a bit of a backlog so it took a couple of months for the install but when it started it took a few days to complete.
The installers were prompt and the communication was good around timings and the install took about 3 days.
The install was checked and passed and didn't need any rework so that was good.
After a couple of months now the system is working well so happy with my choice of going with chief electricians.

Inverter rating: 5/5
Battery rating: 5/5
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19 May 2026

Excellence all around

Chief was the first company to reply to my request from SolarQuotes for 3 quotations. Several options were given. We immediately felt that they weren't necessarily going to push some huge installation. The onsite visit uncovered some restrictions with our switchboard, which narrowed down our options. Within a few days we had settled on system with 12kw of panels and 24 kwh of batteries. Rapid suggestions and responses meant that the sales process was efficiently managed.
The crew onsite over the next week or so were all very courteous. From the head onsite electrician to the apprentices all were great to deal with. Some issues arose during the install, but all of these were managed promptly and completely. We now have a fully operational Aiko/Sigenergy system, and have not drawn any power from the grid since commissioning. We are very happy with both Chief Electricians as the supplier/installer and with the system installed.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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15 May 2026

Excellent choice for solar!

I had a really good experience with Chief Electricians. Adam took the time to really understand my needs and we both planned out the layout of the install, which went without a problem.
Inverter rating: 5/5
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15 May 2026

Very Professional to Deal With;

From sales providing various options for my non standard set up, to the on site inspection to confirm requirements and through to the crew doing the install everything was handled very professionally. We wanted to keep our legacy system in operation and they integrated that into the new solar/battery without any hassle at all.

We had started of dealing with another company who let us down badly. Chief's approach was very refreshing and I would recommend them to my friends and family.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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11 May 2026

Good value quality provider

Good installer offering value and quality installation, can be at times quite busy due to amount of outstanding customer backlog/projects to complete project tasks. Consider in your project plannings. Overall experience real good being return customer.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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11 May 2026

Excellent installer. Highly recommended

Very professional and fast install. Highly recommended. Workmanship on site is neat and excellent
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05 May 2026

The Best!

Our third experience with Chief Electricians and it was incredibly easy from the quoting process to the installation. They were obviously familiar with the system and switchboard, however, still came out to discuss options and installation.

Installation was easy and simple and completed professionally.

I would absolutely recommend the team!

Battery rating: 5/5
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25 April 2026

Indeed legendary installers

Very glad I went with Chief Electricians for our solar install + EV Charger. The entire process was super smooth, and the communication and expectations set by the team at Chief electricians was second to none.

Paul was very helpful early on during the discovery and quoting phase, and was able to answer my questions around what hardware they offered and the size of the system I was initially going for. I had done quite a lot of research into a system and It never felt pushy for a certain system which I really appreciated.

I also appreciated Adam coming out to the house to have a look in person and to be able to quote the install more accurately. I needed to decommission an old hot water solar system which was taking up optimal space on the roof, and he was able to work around some options. Very friendly and knowledgeable guy and again it didn't feel like I was getting a sales pitch or upselling.

The installers were also top tier, very tidy, efficient and did some clean wiring and panel installation work on our terracotta roof, which they were very careful with.

Throughout the entire process Veronika and Haylee were around to answer questions and kept us to date with the status of install and informed on the next steps.

Even though it was slightly more expensive than other installers, I've heard of some horror stories of people going with cheaper installers and then getting shafted with little to no post install support, having to follow up the subsequent paperwork or just shoddy sub contractors doing the install.

Overall super happy with the system and install, service was amazing by all involved. Def recommend the team at Chief Electricians.

EV Charger rating: 5/5
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24 April 2026

High quality install

The sales and quoting process was clear, with plenty of opportunity to discuss technical details.
Installation took a few days, and the team worked neatly and produced a very clean final result.
Customer service was generally good. The only challenge was scheduling, high demand for battery installations meant firm dates couldn’t be locked in early, which may affect customers who need more notice.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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21 April 2026

Great value installer

The whole process is smooth from quoting to installation. Chief Electrician provided good recommendation for my needs. Highly recommend them to anyone. The only complain is the installation process was dragged out to a few more days due to labour shortage but it is understandable because of the market rushed to finish before rebate deadline
Battery rating: 5/5
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21 April 2026

Thorough quote, solid install, genuinely owned the hiccups

Paul was my first point of contact after SolarQuotes put us in touch. Rather than pitching a single option, he put together five side-by-side solar + battery proposals at different sizes and price points, which made the trade-offs easy to compare. Adam (the business owner and head installer) then came out for an obligation-free in-person site inspection, and the quote was updated based on what he saw before any deposit was paid. The process felt consultative rather than pushy, and questions were answered clearly over both phone and email.

The install crew were punctual, professional and tidy, and the full job took about 3 days. A few hiccups did come up that are worth being honest about: a pool solar heating pipe was accidentally cut below the water line (our pool servicing company had to attend to stop the overflow), a section of garage ceiling plaster was damaged, and after the first rain post-install the re-bedded roof tiles leaked into the roof cavity — I only discovered it by climbing up to inspect. All three were acknowledged and owned by Chief: the $180 pool callout was credited back on the final invoice, the garage ceiling was addressed, and the roof tiles were properly resealed by 8 April. The 3-week wait on the roof fix was down to the roof contractor's scheduling rather than Chief's responsiveness.

This is where Chief really stood out. Dylan, the delivery manager, was my main delivery contact and coordinated Chief's response on the repair follow-up, with Veronika in the office as an equally responsive backup whenever Dylan wasn't available. Chief handled the Energy Safe Victoria inspection submission, the federal STC rebate paperwork via Formbay, and organised the grid connection directly with my retailer — all in-house, without me having to chase anything. When I asked about the ACCC voluntary recall on the Sigenergy inverter, they confirmed within a day that the correct new-model unit had been installed. They also proactively placed me on the "bring forward if scheduling allows" list, which shortened the wait.

Overall a great experience and would happily recommend. The only regret is entirely on my side — I wish I'd stretched the budget to a 48 kWh battery rather than the 32 kWh I settled on at install time. That's not on Chief.
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20 April 2026

Competent and Professional

The pre installation inspection and quoting process gave me confidence that I was dealing with a competent company. The installation process was ahead of schedule and conducted in a very professional, friendly and considerate manner. I am very comfortable in recommending Chief Electricians.
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19 April 2026

Great value for money

Efficient sales process
Quick install
Quick grid connection
Very enjoyable experience overall

Inverter rating: 5/5
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14 April 2026

Great installer

Had a very smooth install with Chief, prompt quote and initial inspection, was able to handle the rebate admin easily with their assistance, efficient installation process with good communication throughout.
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08 April 2026

Excellence overall

Only good things to say about the entire process and service - from the initial quote, site assessment and installation. Appreciated the courtesy calls every step of the way and excellent communication from the team. Knowledgeable, polite and punctual team. Would recommend without hesitation.
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02 April 2026

Comprehensive and speedy service

Punctual and tidy service. Took all the work and worry away. Seamless service.
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02 April 2026

Quality battery installation

Chief electricians are a pleasure to deal with and clearly communicate each step of the process.

The technicians are true professionals who take the time to do a quality job, explain how everything works and tidy up after themselves.
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30 March 2026

Smooth sailing

From start to finish the whole process went smoothly. Would easily recommend them to others.

Quote was professional, with the correct address, good panel positioning, no pushy sales tactics, appropriate system size and not presuming a government loan deduction into the quoted cost - all issues we'd experienced with other quotes.

Install and site visits went well - tidy, punctual, friendly, and walked us through the basics of installing the app and understanding how it worked.

Post-install communication was clear about the remainder of the process, with just some minor delay in the grid connection.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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29 March 2026

Quality installer

Great quality installation. Very friendly and knowledgeable. Chief Electricians explained everything and set it all up for me.
Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 3/5
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29 March 2026

Friendly & efficient experts

Chief made the whole process effortless, from explaining the options through quoting and making sure what we landed on covered all our requirements, to navigating a tricky install and checking in afterwards to make sure everything working to plan. Everyone we dealt with was professional and easy to work with. System working great now and zero issues. Highly recommend these guys.
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27 March 2026

Chief Rule!

Chief clearly know their stuff. The quote process was painless, consultative and informative, and best of all, competitive. Reasonably long documents which they walk you through. Booking in install was easy. Install process was 2 part, someone came out to review our site prior, and confirmed no changes required to quoted details. Installers arrived on day and time agreed, and were prompt tidy and courteous. Post install office team help with rebate and loan docs and grid connection process. And they follow up after to check everything went ok. The only gap was I’d have liked a more detailed handover on how to use the battery, setting up for back to grid times and so on, but that’s being really picky.
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27 March 2026

Reliable provider

Excellent installation and customer service. Haylee from Chief Electrician gave us courtesy call a few months after installation to ensure things are in order and provided assistance
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26 March 2026

A perfect system by a perfect installer.

Adam and his team at Chief Electrical were excellent to work with from the quoting process explaining the different options to the communication with installation details. The installation was overseen by an experienced solar installer with his team of technicians. They were polite, did not leave any mess and managed a two story building with ease. They came back a couple of times to meet the inspector and explain the system to us. Would highly recommend them and have already.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5
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24 March 2026

A very professional and trouble free installation

The sales and quoting process was very straightforward and easy. The installation was completed in two days including removing my old solar panels. The installers we're quick and efficient and tidied up any mess from the work. Everything was taken care of, even the grid connection and wifi for the battery. The system has been working well since it was turned on. I'm very happy with it and I would certainly use Chief Electricians again.
Inverter rating: 5/5
Battery rating: 5/5
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20 March 2026

Fantastic Installation + Top-Notch Customer Service

Chief Electricians delivered an outstanding installation of our upgraded 13.2 kW solar system with 32 kWh Sigenergy battery — professional from start to finish, completed on time, and the whole system has been performing flawlessly since 29 January 2026. Highly recommended!
EV Charger rating: 5/5
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20 March 2026

No surprises

Found the team to be punctual and solutions focussed as we worked through the install process and the practicalities of the system post installation.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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19 March 2026

Really happy with Chief Electricians and the installation

From start to finish we had a great experience with chief electricians. The installation was super smooth and they've been super responsive when I've had questions (which has been rare).

Since installation the system has worked flawlessly with no issues - highly recommend!!

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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18 March 2026

Knowledgeable installers

Process for quoting was straight forward and installation excellent.
Installers were on time and tidy
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18 March 2026

Fantastic experience. Couldn’t recommend more highly.

Every stage of the process was 10/10. The information and projections provided were comprehensive and accurate. All staff were affable and clearly very competent. I wanted a good job done well and got exactly that.
Battery rating: 5/5
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18 March 2026

Efficient and professional

Very good communication and professional installation. The site was left nice and tidy which is always appreciated
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17 March 2026

A very good system....

Chief Electricians were very easy to deal with.
They are very knowledgeable about their product, the installation went smoothly as did the grid connection.
They spent time with me to explain how it all works.
They did leave a mess around the work site, however, could not failt them on anything else.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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16 March 2026

Great installer.

The installer was punctual. They organized everything, including the inspection and grid connection.
Battery rating: 5/5
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12 March 2026

Professional installation and responsive after-sales support

Sales / quoting process:
The quoting process was clear, transparent, and well explained. The team took the time to walk through the proposed system and answer questions without any pressure. The information provided made it easy to understand the system size, expected performance, and overall cost.

Installation:
The installation team was punctual, polite, and professional. They worked efficiently and left the site tidy at the end of the job. The installation itself appears to have been completed to a very high standard.

Customer service:
Customer service has been excellent. They helped coordinate the grid connection after installation and made sure I understood how to use the EV charger that was installed at the same time.

At one stage I thought the EV charger might be faulty. The company arranged a follow-up visit and carried out a thorough review of the system. It turned out the issue was related to the car rather than the charger, but they were proactive, thorough, and helpful in checking everything and making sure it was working properly.

Overall, the experience from quoting through installation and follow-up support was smooth and professional. I’m very happy with the outcome and the quality of the work.
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12 March 2026

Fantastic to work with

Paul was very helpful during the sales and quoting process. It was simple and easy to understand for someone who had no idea. They were also the quickest in getting back to me.

Installation was quick and tidy. There was no mess for me to clean up either. Post installation, everything went well and was handled for me.

My only minor concern was, it was a bit difficult to contact the relevant people post sales. I can only assume due to the increase in demand from the rebate reduction. Overall I still had a great experience and would recommend to others.
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12 March 2026

The best in the business

I recently had a Sigenergy battery solution with a 15kW solar panel system installed by Chief Electricians, and I honestly couldn’t be happier with the experience from start to finish.

Adam and the team provided an incredibly personalised and consultative service, taking the time to really understand my current electricity usage while also planning for my future energy needs. They worked closely with me to design the right system — not an upsell, not over-engineered — just smart, well-thought-out advice that gave me confidence in the long-term solution.

On installation day, the team was professional, efficient, and extremely tidy. They treated my home with respect, kept the worksite clean, and made sure everything was properly tidied up before they left — something that genuinely stood out.

Communication throughout the entire process was clear and transparent, and it was obvious that Adam and the team take real pride in their work.

If you’re looking for expert advice, quality workmanship, and a team you can genuinely trust, Chief Electricians should be your first call when considering solar and battery solutions. Highly recommended.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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12 March 2026

Great teams make the dreams work

The whole process was flawless from initial quote, planning and installation. The installation team was like a well known oiled machine and they seemed to enjoy working together and took great pride in their work. Highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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11 March 2026

Competitive pricing from a solid team

The team was able to help me make some smarter choices during the quoting process, leading to a good outcome overall. Install was great. Recommending them to all my friends and family.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5
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11 March 2026

Great quality installation

Chief Electricians were the only contractor that came out to review the job and provide a customised solution to match my needs

Works were completed on time and to a very high standard

Inverter rating: 5/5
Battery rating: 5/5
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10 March 2026

Efficient and thorough

From the moment we first contacted Chief Electricians, they were easy to communicate with, reliable, and very professional in all they did.
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09 March 2026

Great service and installation experience

The whole team at Chief Electricians were responsive from initial contact, quoting, installation and follow up. They made the solar install experience seamless and well explained in simple terms.

They understood our requirements and provided recommendations to meet our needs.

We would highly recommend Chief Electricians.

Panel rating: 5/5
Inverter rating: 5/5
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09 March 2026

Recommend the installer

Quoting process was prompt and efficient. We were kept up to date with installation timeframes. Install went smoothly, with installers being very polite and friendly.
One of the installers dropped by a few days later to explain how the system worked and answer any questions.
Customer service was great, providing updates on what to expect next (inspector, etc) and in generally arranging connection.
Overall very happy with the whole process.
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06 March 2026

Great process from start to finish

The whole process of dealing with Chief Electricians was great from quoting through to installation and commissioning. Adam conducted a thorough site inspection and gave some great advice which saved us money. Paul was thorough and efficient with the quoting process and responsive to our needs without any pressure. The installation was earlier than expected and the team even removed and disposed of our old pool solar system at no extra cost. Installation was quick and efficient. Chief made the process of applying for rebates, getting a safety inspection, and grid connection very easy. Highly recommended!
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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06 March 2026

Good & Steady

Everything was excellent, from the quoting to installation to after-care ! The team at Chief was on time and everyone I spoke to was very helpful. I would recommend to everyone!
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