EnergySA Reviews
4.6
Leave a review Based on 33 reviews
- 5 star 10
- 4 star 20
- 3 star 3
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.30
- System Quality 4.53
- Customer Service 4.67
- Installation 4.72
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About EnergySA, Solar Installers
Energy SA is a South Australian owned and operated Solar and Air Conditioning Company. With over a decade of experience in the industry, our mission is to provide South Australians with high quality and innovative systems at competitive prices.
"WE PRIDE OURSELVES ON OUR HIGH STANDARD OF INSTALLATIONS AND MATERIALS USED, AND OFFER QUALITY WORKMANSHIP EVERY TIME."
Our professional tradespeople are trained, licensed and reliable.
As experts in both Solar and Air Conditioning we provide:
Design and recommend systems that would best suit your individual circumstances,
Fully qualified, licenced and accredited Installers,
Quality installations with a 10 year guarantee on workmanship,
Solutions for both Residential and Commercial properties,
$10,000,000 public liability insurance,
Warranties on all our products, and only select the best systems available from the big name brands,
Financing solutions to fit in with your budget,
Quality Solar Panels with a 25 year output warranty guaranteed.
EnergySA Solar Reviews
We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
We do not have our solar system installed yet. We are still waiting on the installer who have nominated the 19th December for the install. That will be approximately 7 weeks since we signed the contract. Our energy provider, origin have already changed over the meter. Additionally, the installer has taken a while to get back to our queries. This is why we have rated the customer service average.
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Not installed yet!
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Fantastic service and workmanship. The whole installation process was smooth and well organised. We are well informed of the estimated time frame and what to expect. Robby is highly professional and customer focused. We had some issue with power points after installation and when I texted Robby re the issue, he responded immediately - though it was late at night, he turned up and rectify the problem for us. Highly knowledgeable and fantastic customer service ! Wouldn't hesitate to recommend.
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Joe the installer was a good person to deal with although there were some problems from his workers. One of them fell through the laundry ceiling which Joe had repaired.
At the moment I have a problem with my neighbour who has had minor damage done to her wall next to where the workers were. I am currently talking to Energy SA to try to get my neighbours wall repaired. Show additional information
At the moment I have a problem with my neighbour who has had minor damage done to her wall next to where the workers were. I am currently talking to Energy SA to try to get my neighbours wall repaired. Show additional information
Its very hard to positively decide what is best value. Everybody says their panels and inverter are the best. We have gone with a Zeversolar with a 10 year warranty. According to EnergySA they have had very good experience with the latest model and back it up themselves for 10 years. They say Fronius is a lot more expensive and doesn't have as good a warranty as they offer on the Zevesolar. Others say Zeversolar are cheap and nasty with a 5 year return to Zeversolar for repair and we should buy Fronius. Time will tell.
My old Areosharpe 1.5KW still works after 8 years and most died years ago! Most agree Jinko are good value and we are getting 230W Black framed ones which at least seem to be the latest and a good choice.
Sam, the consultant from Energy SA, has been very helpful and patient with us. I am a fussy customer and want it as I want it and needed to research and understand everything about it before I would commit. The system is going to be located in 3 locations, 2 of which are slightly north of East facing and one slightly west of North. It is not the easiest and probably not the best for solar collection. All in a row on the west roof would be easy but part of my specification is I didn't want to see them from the front of the house Show additional information
My old Areosharpe 1.5KW still works after 8 years and most died years ago! Most agree Jinko are good value and we are getting 230W Black framed ones which at least seem to be the latest and a good choice.
Sam, the consultant from Energy SA, has been very helpful and patient with us. I am a fussy customer and want it as I want it and needed to research and understand everything about it before I would commit. The system is going to be located in 3 locations, 2 of which are slightly north of East facing and one slightly west of North. It is not the easiest and probably not the best for solar collection. All in a row on the west roof would be easy but part of my specification is I didn't want to see them from the front of the house Show additional information
EnergySA were recommended to us through word of mouth. We cannot fault the service provided, from the initial in home quote, installation and interaction with admin staff required throughout.
EnergySA have provided exceptional customer service and we would go out of our way to recommend them to other South Australian families. Show additional information
EnergySA have provided exceptional customer service and we would go out of our way to recommend them to other South Australian families. Show additional information
Superb service and highly recommended. Not the cheapest but I feel the best system and honest service
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Recently had a solar system installed by Energy SA and i am very happy with the installation and sales,i will recommend this company they did a great job.
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QCell panels with EnPhase microinverters. From first discussion to final installation , Robby kept us informed. Once meter was changed over, Install was arranged in the next week and it just happened. Panels installed on E,N and W facing roof. No mess left after. Great real time app to monitor system.
Happy to recommend. Show additional information
Happy to recommend. Show additional information
Our experience was fantastic from getting the quote all the way through to the installation process.
The whole team was always helpful to answer any questions...very approachable.
I will be happily recommending Robbie to all my friends. Show additional information
The whole team was always helpful to answer any questions...very approachable.
I will be happily recommending Robbie to all my friends. Show additional information
Of the many who had quoted before them, we chose to proceed with EnergySA, not just because they were fantastically priced, but because they took the time to listen to our needs. They offered sensible and grounded advice, helping to explain the pros and cons of different technologies and recommended the most efficient solution possible.
They're approachable, knowledgable and experienced; the kind of people you'd hope to work with in the long term. Show additional information
They're approachable, knowledgable and experienced; the kind of people you'd hope to work with in the long term. Show additional information
All 3 suppliers made contact promptly and quoted on same product brands which were to the top end and to my request. However they all quoted different panel numbers from 15 to 23 which resulted in a range of prices.
Whilst all three made initial phone contact only one requested a site visit at the same time to view where to instal and discuss the quote. Whilst we are still working to installation we have found the EnergSA team to be meeting our expectations as to service and provision of information. Show additional information
Whilst all three made initial phone contact only one requested a site visit at the same time to view where to instal and discuss the quote. Whilst we are still working to installation we have found the EnergSA team to be meeting our expectations as to service and provision of information. Show additional information
We obtained 9 quotes in total. Three from this site. Robby Mack was the only one to actually get on the roof and accurately measure up to ensure the system would fit. His service was second to none. His workmen were friendly efficient and willing to answer any questions.
I knew before I obtained any quote what inverter and what panels I wanted. Robby did not try and talk me into inferior equipment at higher prices like a few of the others.
Very pleased with EnergySA and would recommend them above many others. Show additional information
I knew before I obtained any quote what inverter and what panels I wanted. Robby did not try and talk me into inferior equipment at higher prices like a few of the others.
Very pleased with EnergySA and would recommend them above many others. Show additional information
Great service and very friendly. Installation went very smoothly. Great job ,Thanks guys.
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Technicians installing Solar tidied area or all packing prior to finishing work - Electrician was extremely helpful explaining the system - Highly recommend
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I was very impressed with the EnergySA owner/salesperson, Robby, when he came over to discuss what type and size Solar panel system would suit our current and future needs. His knowledge and explanations were excellent and quite easy to understand.
The EnergySA installation crew were very friendly and worked thoroughly to get the work completed. We are very happy with our new Solar panels and would highly recommend EnergySA. Show additional information
The EnergySA installation crew were very friendly and worked thoroughly to get the work completed. We are very happy with our new Solar panels and would highly recommend EnergySA. Show additional information
System added was GCL-P6/60 panels (20 X 275W = 5.5 Kw) and using Enphase Envoy-S to monitor solar usage,production, export, etc.
This was added to existing Kaneka Panels (20 X 60W = 1.2 Kw) installed in March 2009 Show additional information
This was added to existing Kaneka Panels (20 X 60W = 1.2 Kw) installed in March 2009 Show additional information
The quality of service up to, and including, installation was first class.
The people installing the system worked all day in trying conditions, but were informative and courteous throughout the day.
I would strongly recommend this supplier. Show additional information
The people installing the system worked all day in trying conditions, but were informative and courteous throughout the day.
I would strongly recommend this supplier. Show additional information
Energy SA provided excellent equipment along with good service willing to listen and understand our requirements both before, during and after installation.
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Out of a total of 6 quotes (2 from this site, one was a "no show"), we selected EnergySA because the manager, Robby, had and unlimited readiness to spend any amount of time discussing and explaining every aspects of the system, the installation, issues we were facing, etc. He, along with each of the tradies that came out, had an obvious seriousness and commitment to meet our needs and install the best system for us. Robby himself requoted our installation at least half a dozen times as our understanding and needs evolved. Unlike one of the quoters from this site, he was ready to listen -- actually listen -- to our needs and design a system specifically for us (one of the quoters from this site continually ignored our requests and kept trying to convince us we wanted some other system that he had obviously pre-designed).
We have a less than optimum roof situation and significant partial shading issues. We also had specific objectives to be able to run a large air-conditioner during summer without importing energy, and a few other requirements such as leaving room for the gutters to be cleaned. All of these were attended to and our needs completely satisfied in as much as the situation would allow. The system has been operational for two months, and is working beautifully, in fact is exceeding our expectations.
We also had an unfortunate warranty situation with one of the key components of our system. After weeks of stuffing around, the manufacturer declared there was no issue, which was ridiculous. EnergySA at this point took the warranty matter into their own hands. Swapped out the faulty device (an expensive one) and did some additional installation work ... all at their own expense! They say they will continue to chase the warranty situation with the manufacturer, but didn't want us to be dragged through any more. Now there is some serious customer service to you.
It is impossible for me to recommend EnergySA highly enough. Show additional information
We have a less than optimum roof situation and significant partial shading issues. We also had specific objectives to be able to run a large air-conditioner during summer without importing energy, and a few other requirements such as leaving room for the gutters to be cleaned. All of these were attended to and our needs completely satisfied in as much as the situation would allow. The system has been operational for two months, and is working beautifully, in fact is exceeding our expectations.
We also had an unfortunate warranty situation with one of the key components of our system. After weeks of stuffing around, the manufacturer declared there was no issue, which was ridiculous. EnergySA at this point took the warranty matter into their own hands. Swapped out the faulty device (an expensive one) and did some additional installation work ... all at their own expense! They say they will continue to chase the warranty situation with the manufacturer, but didn't want us to be dragged through any more. Now there is some serious customer service to you.
It is impossible for me to recommend EnergySA highly enough. Show additional information
Not installed yet, but the customer service has been very good and all questions answered swiftly.
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I dealt with Robby from Energy SA and he made the whole experience easy and pleasant. We had some issue with the energy retailer changing the meter over but Robby gave me all the information I needed and what their issue was to get the issue resolved quickly.
Very happy with the system and the service.
Would definitely use them again Show additional information
Very happy with the system and the service.
Would definitely use them again Show additional information
It hasn't been installed yet, as we are waiting for SA power networks to isolate street power so the fuse box can be relocated (or something). This will take some time. However the communication from energy SA has been good. System should be installed within the next few months hopefully.
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Paul/Robbie and their team were fantastic to deal with. If only all tradesman were like them and their team. Really happy with our Fronius 4KW Solar and 12.5KW Daikin A/C. Side by side with the other electricians these guys are top notch.
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One of only two companies (out of 6 companies that I requested quotes from) that actually came to site to ensure the quote was accurate and there were no issues.
Robby and his team kept my wife and I informed with every part of the installation. When onsite they were professional and cleaned up. The system has been ticking along without fault for 4 years and we are happy to go back to them for our plans to go Hybrid in the next 6 months. Show additional information
Robby and his team kept my wife and I informed with every part of the installation. When onsite they were professional and cleaned up. The system has been ticking along without fault for 4 years and we are happy to go back to them for our plans to go Hybrid in the next 6 months. Show additional information
I got 8 quotes, including the 3 you sent me. I selected EnergySA because I was impressed by the manager Robby's readiness to spend any amount of time discussing/explaining any aspects of the issue, as well as his seriousness and personal committment to meet our needs. We have a tricky roof situation and wanted to have the most efficient distribution of panels. He initially gave us a proposal, but through our discussions, changed the system (from string to individually optimised panels) the panels (to Qcells) the inverter (to Solar Edge).Robby took his ladder and went on the roof to measure exactly whether the distribution of panels on 3 sides would work. In a sense the project became a joint collaboration. Being qualified and CEC accredited electrician, he gave me the impression of a person with a passion for solar power rather than merely a salesman. His team were also very competent, efficient, thorough, friendly and happy to answer in detail everyone of my questions. Hardly a couple of hours after the end of the installation Robby rang me and offered to have a look at the finished job, and then came around, took his ladder and was again on the roof inspecting the finished job. Everything went smoothly and efficiently. Three days after the installation we had a hailstorm with hailstones the size of chicken's eggs. My wife's car had her back window smashed and roof pockmarked with hail impact. I worried about the newly installed panels. At the end of the storm, the monitoring panel showed all panels to be working at optimal capacity, as they have now for the last week since. The price was very competitive compared to equivalent quotes, about $1000 less than a quote with also a Solar Edge inverter, but with Sunpower panels, and also $1000 less than an equivalent quote withan EnPhase system. At this stage I can recommend EnergySA without reservations. I still keep my fingers crossed that we don't get too many hailstorms like last week though!
Kind regards
Rene
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Kind regards
Rene
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Great outcome for my needs. Top job Energy SA.
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I would recommend Energy SA as there were more competitive & friendly with a better range of quality components on offer.
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EnergySA don't have a shop front to visit and view products, so looking at the system's panels/ inverter was only possible via the internet. The process of signing over STC's wasn't discussed until after installation. No follow up as yet from the office to check on how the installation went a week ago. The system seems to be working very well at the moment with a highest production reading of 75kw on one day (Trina panels and Samil SolarLake inverter).
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The sale person gave me 5 different options on panel brands and inverters which I took the time to look over and picked the best to suit my needs. Install was on time and found the workers pleasant, knowledgeable, tidy and they did a great job.
Early indication looks good on system performance.
I Would recommend them.
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Early indication looks good on system performance.
I Would recommend them.
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