Ahlec Pty Ltd Reviews

Based on 122 ratings Aus Ranking

  • 5 star 72
  • 4 star 48
  • 3 star 2
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.69
  • System Quality
    4.67
  • Customer Service
    4.84
  • Installation
    4.83

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About Ahlec Pty Ltd, Solar Installers

Ahlec Pty Ltd
Platinum Partner
Ahlec Pty Ltd is a SolarQuotes Client (what does this mean?)
ABN: 35 155 046 003  ABN active since 25 Jan 2012 | Ahlec Pty Ltd
verified
ACN: 155 046 003  ACN active since 09 Jan 2012 | Ahlec Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
QLD: 74709 Ahlec Pty Ltd 
verified

Reviewers report paying: $3,995 - $12,225 for depending on hardware choice and installation difficulty ( how is this calculated? )

Ahlec Solar is a family owned business based on the Sunshine coast that has been installing Solar PV across Queensland since 2010.

 

- We do not use sub-contractors, with all of our installations carried out by our own in house electricians.

 

- We are licensed electrical contractors which means that we can and do employ our own teams of installers to carry out the work.

 

- The whole process is carried out in house from a site visit to explain how Solar PV will work for you right through to completion of the Solar system installation as well as a post installation follow up service.

 

- As Solar installers we have carried out many thousands of Solar PV installations which is why we really understand Solar PV.

 

- We supply Solar PV systems which are grid connected and we also supply off grid solar systems with batteries for the more remote situations.

Ahlec Pty Ltd Solar Reviews

Friendly, fast and efficient

It was always a pleasure to deal with Ahlec. They were always prompt and made the whole process from quote to completion of installation easy and drama free by organising everything. Their installers were friendly, considerate, helpful and extremely efficient. We were totally impressed with Arhlec. A great little local company :-) Show additional information

Solar power installation.

Very happy with the process from start to finish. Austin was great to deal with both before & after installation. The installation team headed by Alex was on time & professional in their work and answered any questions that we had regarding the installation & operation of the system. Show additional information

Excellent Service

Sales and quoting was done well. Informative and helpful without being pushy.
Installation was done on time and all the team were polite and courteous and happy to take my questions. Installation work was neat and tidy and looks professional. I would not hesitate to recommend Ahlec for a solar installation.
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Great company, super happy!

Sales and quoting process was super easy and seamless. Was not pressured into it like a lot of other retailers do. Great customer service and electricians were super neat and very polite and helpful. So happy I made the decision to go with AHLEC Pty Ltd, would definitely recommend. Show additional information

Solar installation

I found the sales person extremely good due to the fact that i had 3 phase coming into my house and gave me various quotes.The trades people turned up on time and were very polite. Show additional information

The good reviews are warranted!

Very impressed.

Being a cynical old man I'm always suspicious of companies that have only good reviews- I thought somebody must have had a bad experience with them!

However from start to finish Ahlec have been complete professionals. After getting 3 other quotes I settled on Ahlec after chatting with Austin. Everything from then on was smooth sailing. Organising change of meter with AGL, dealing with Energex, Installation team arrived bang on 7am as planned. Solar is working well and doing exactly what they said it would do.

I spent months researching which company to use, so very glad I picked Ahlec. Thankyou to the whole team.
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Install of Solar and Battery System

Ahlec were great to deal with from the start. They were informative, factual and answered all my questions! All staff I interacted with were easy to contact and their communications were spot on. There were clear with what was included in the quote and any changes were clearly stated. The installation team were tidy, punctual and again were patient in answering questions and explaining what was going on - they were all well informed. At the end of the day, the solar and battery were up and running and has been functioning ever since. I would highly recommend them! Thanks Show additional information

Experienced and local installers

I have 3 phase power to my house and the salesperson gave me a lot more options than other companies Show additional information

No problem installation

After getting quotes that were 50% higher and another that was just plain wrong this was a welcome example of good service at a fair price. Everything went smoothly though not super quickly and I am happy with what I got Show additional information

Really great team

The Ahlec team from start to finish were professional, factual and when installing great to be around. There were 3 guys doing the installation (one was the electrician) all three answered our on hte spot questions, explained the system and how it works best. When to get our optimum use out of the system with using bigger use machines...

Overall very satisfied.
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A1 service provided by AHLEC

If you're thinking of installing solar, without any hesitation, we recommend using AHLEC. We arranged 3 quotes for our solar & AHLEC was the only one to come out to do a site visit. The quote was provided quickly & was very competitive. The entire process from quoting to installation happened with ease. This is a company that is big on service - all of the people we dealt with by phone or in person, were efficient, courteous, professional & friendly. When the job was ultimately done (installed yesterday!), it was done with minimal fuss/intrusion & our home was left tidy & clean.

We highly recommend AHLEC - a great team & an absolute pleasure to deal with! Thank you.
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Great installation, great company

I had a 6.65kW system installed by Ahlec on the Sunshine Coast. They guys were great through the whole process. It was clear that they really thought about the system and how to get the best out if it's performance for my house. The installers (part of the company, not subbies) were fantastic as well - they really thought about the best way to install the system on my tricky roof and did a great job. Show additional information

Approachable, informative, prompt and professional.

Ahlec were fantastic to deal with at all stages of the process.
Provided accurate and relevant information and patient explanation from the inquiry stage.
Travelled considerable distance to our property to assess, discuss, design and quote.
Installation happened within a couple of weeks. The tradesmen were efficient, skilled and pleasant. Unforeseen complications were dealt with seamlessly.
We are very happy with the result, and Ahlec have been most personable with backup service.
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Solar Installation - Little Mountain

The Ahlec representative spent plenty of time with me at our first meeting explaining solar and all that goes with it. Quotation was received promptly. Accord Electrical were not too bad in also spending time explaining the ins and outs of it all. Regrettably Expert Electrical did not contact me for an appointment even though I did receive an email from them indicating they would be in touch.

No major issues with installation. It was a pleasure having the Ahlec employees working at our home.

Ahlec have been very supportive throughout the entire process.
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Professional crew

Austin was very objective in hes presentation and delivered a costing we were happy to accept. Austin assisted in the application for the grid connection .
the team was punctual on the day of installation
the team was very well organised, polite and worked very efficiently cleaned up after the installation.
the connected us to a monitoring wi-fi system
Austin offered to meet with us again after the first billing period , to discuss option in electricity plan / company's.
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Ahlec - great install process and after sales support excellent

The quoting and contract process was seamless and worked well. note an additional panel included for free.

The day agreed for installation was all OK, both installers punctual , friendly and polite. Quality job with a handover on how to operate at the end of the day. Grid connection and new meter all was managed by Ahlec and no issues.

I recently had an issue with power and contacted Ahlec and they were logged onto my inverter that morning to diagnose problem and called me several times to explain what they were updating on unit. Root cause was Energex ( not the solar unit) and this was fixed by Energex next day. Ahlex continued to monitor solar system health after Energex fix and rang me twice, great after sales service which you don't see much of these days.

Highly recommend Ahlec for your solar needs.

Garry Cootharaba QLD
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Fantastic solar system, great installer

We recently engaged Ahlec Solar to install a 6.5 kw solar system on our new home in Thornlands, Brisbane. In all our dealings with Andy Hall at Ahlec, we found them to be highly professional, extremely knowledgeable and very helpful. Our new system comprises only quality components and the installation was performed promptly following our placement of the order. The installation team were very professional and completed the job in less than half a day. Show additional information

Happy with the service given the decision delays.

We have been waiting a very Long time for Energix approval. It has taken about six weeks. Austin our consultant says this is unusual. I wonder if it has anything to do with the current lockdown and them not wanting any extra supplies? Show additional information

Perfect service and install from start to finish!

Ahlec are by far the best example I've seen of a team. Their service and install was impeccable. Right from the quote they've been helpful and informative but never pushy, giving me the exact information and details I requested. The install is perfect. I had forgotten to confirm I wanted solar analytics and on the day they had a team member drive the extra hardware down without any issue. The hardware is neat and tidy and all to standard without any shortcuts taken. Thanks so much guys, I'm more than impressed and thankful for all the help and assistance you've provided along the way, even with the meter change request. Show additional information
I found your website extremely helpful. I drove myself crazy looking up reviews about panels - mono/poly; efficiencies, degradation,etc and in the end trusted my own judgement going with a panel from the medium to top end of Finn's chart. Too early to comment as electrical work only completed a couple of days ago but looking forward to seeing how we fare! Show additional information

Solar experts

Ahlecsolar quoting and system well
Explained with competitive quote
Installers courteous and easy to discuss issues with. Great customer service
Onsite and all neat and
Tidy
With the install, would recommend them for
Any solar installation
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Quick and effortless

Professional and comfortable quoting process. Factual and knowledgeable.
Prompt to do install and done quickly with a good finish and left tidy afterwards.
Good team.
Spent the time to explain how to organise grid connection and how system operates.
A most relaxing experience. Thanks guys.
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Very Happy with Ahlec Pty Ltd They went Above & Beyond expectations.

We are Very Happy with Austin, Andy & the team from Ahlec Pty Ltd. They went above & beyond all expectations. Austin was the first quote we got. We got several quotes. We wanted a local company to look after us. Local knowledge & support. We run a small business ourselves in the vegetation management industry & know the value of a local company in the community working together. We often get called out to deal with trees that are shading solar systems or overhanging client's roofs in preparation for solar system installations. We did get 2 similar quotes from competing suppliers. When we asked Austin questions about the difference in the componentry between the 2 closest quotes, both offering Sungrow 5kw inverters & Longi solar panels of different wattages. He was very knowledgeable & helpful. We also had a bit of an issue with designing our system because of the high drainage vents on our house. The shade of these vents traveling over the panels effecting their performance & the positioning of the panels on our roof. Again Austin was very helpful at providing us with information about this & our options. Even the installation which was postponed by the weather once. The installation team soldiered on in weather conditions that I was more then understanding if they called it on accounts of the rain & a thunderstorm with active lightning strikes within the area (Weatherzone, BOM & Higgins Storm Chasers Apps on our phones). Aftersales service again has been great. Austin has been in communications with us since with all the necessary paperwork to Energex & AGL our energy retailer, to get the solar meter & the tarrif feed in account organised. He has offered to go through our first bill with us after the system gets online & working with the feed in tarrif. The system has been performing above & beyond what he originally estimated. So in closing couldn't be happier. Show additional information

Fantastic installer. Nothing a problem and totally helpful.

Was very well informed and communication was 10 out of 10. The job was fantastic not to mention very competitively priced. Right through from the sales to the install when down perfectly. They even help through future power bills and make sure everything is on check. Recommend to all. Thanks guys Show additional information

Extremely Professional and Friendly

If you want amazing service and a great solar package, these are the guys to trust! Show additional information

Great service and support, great price, great workmanship.

We are very happy with the professional and quality installation of our 6.5kw system. From the initial quote by Austin and our follow up questions, everything was explained clearly and simply. When installing the system, we had further questions regarding the panel layout and number of strings. Sam and the team were very helpful in discussing the options and answering our questions. Post install, Austin visited twice to assist with the app set up and power monitoring and nothing was too much of a bother.A great local company who provides teriffic after sales support and does what they say they will do in a timely and professional manner. Show additional information

Great installers

Ahlec have good staff covering each stage of the process so you can be confident the end product meets your expectations.
They took extra care with the instal so the end product not only does the job but looks good too.
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Great Listeners to understand and meet my needs, then well executed

The whole team at Ahlec were great. Helped me through the whole process, came up with a great way to best make use of my 2 phase poer connection to the grid.
They came up with the best solution (and I talked to 8 potentil providers).
Installation guys were terrific, worked hard on a hot sunny Qld day. Very tiday installation.
Got help to install the Fronius monitoring app.
Austen followed up just after installation and then again by personal visit just after AGL had been to connect new smart meter.
All good and so far exceeding my expectations.
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Very good quoting ! NOT pushy! Young installers were punctual , curtious Proffesional .. After sales follow up still to happen , when we get our first Energy bill. Show additional information

What a great buying experience.

This company was the first out of the three quotes to contact us. The quote was very informative and detailed enough for us to decide to go with Ahlec.
The guys doing the install were friendly and very helpful with information on all of our questions about the work that was being done.
The site was left clean as all waste was removed by them. The wiring was installed very neatly, even in the ceiling. Very professional indeed!
The grid connection was more or less organised by them.
My hat off to Austin, Andy and his sons, and the apprentices, for getting this done in one day (with rain). Thank you!
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Great Family Company - would highly recommend!

From initial conversations to installation and after care queries..., absolutely great service!

Show their prices upfront, so hidden extras. You know exactly what you’re getting. No hard sale or phone for a quote, like some companies.

Would highly recommend to anyone looking for a honest, reliable solar company. Big Thanks to Andy, Austin and the team... made it so easy.

Thanks
Roly & Emma
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Great customer service

Would highly recommend Ahlec from the quote to installation team were very professional friendly and customer service was great. Show additional information

Harding working 2 young Poms / Aussies ! Punctual !

All good 100% from Austin Quoting to young boys Instillation yesterday 5th Feb20. Show additional information

Good Guys

I found Andy and his crew were very friendly and the work done was of good quality. All conversations with Andy and the team were informative and he took his time to explain the workings of buying his solar system. We found him easy to understand and we were extremely satisfied with the work done in a timely manner.His work was faultless and our experience from start to finish in purchasing a solar system from Ahlec was good. Finally we would have no trouble in recommending his work to my friends and family now and into the future. Lynne and Don Show additional information

They weren't the cheapest but they are the best

When I started looking for quotes I was bombarded with the promise of holidays, unbeatable deals etc but with such an important purchase we wanted quality and reliability and Ahlec fulfilled our needs and then some. From Andy the owner, Austin the estimator and the installation crew who worked diligently in hot and humid conditions. The training these boys receive is outstanding right down to their ability to drink all day and not once visit the toilet. My wife was amazed and asked if she could send me (her 75 yo husband) along for some Ahlec Bladder Training. Show additional information

Very good service all round. Polite informative efficient and reasonable price

The quoting process was personalised based on a site visit and my requirements. I did not feel pressured at any stage during the process. The installation went smoothly and each step of the process was clearly explained. The only slight problem was the loose bricks that were left in the wall. I had an electrician returning to finish installation of an air conditioner and he fixed the loose bricks up with mortar. The installers left my place clean and tidy.
I'm just waiting now for Energex to change my meter to digital before i can switch the Solar system on.
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Top Firm

Seamless process from quotation to installation. Professional and courteous. Thoroughly recommended. Show additional information

Top Class

Thoroughly professional from giving a quote to the finished job. Great to deal with. Highly recommended. Show additional information

Great company

Austin was our first contact he was very honest with the quoting and their knowledge (no bull) was what sold me he knows his stuff Austin did all the paperwork required to get the job started and when approved were there to do the job asap.The guys arrived on time and carried out the installation of the system in a professional manner, the two guys were a great team together and answered any questions that i had at the time very polite and helpful to me and left the place all clean and tidy picked up all the wiring insulation pieces and any other remnants from the installation the system appears to be working as expected but only 1 day old at present this system was a boost for my old system to help us be more power efficient. I would recommend them with no reservations for any solar work you may require. they wernt the cheapest but you get what you pay for, and i would have professionalism over anything. Payed a little more but got proffessional service and instalation from start to finish thanks Ahlec Show additional information

Good Decision Choosing Ahlec

We originally obtained 3 quotes for solar in October 2019. Some major differences in pricing and product for the 3 companies who quoted. A close friend of ours had solar installed by Ahlec in 2017 and were very happy with everything. So we asked Ahlec to quote. Austin came out to our premises and made recommendations. He is very knowledgeable and answered all of our questions. There was no hard sell that the other companies used so decision making was very straight forward.

The installation team were very efficient and had the system up and ready to go the same day. Great work.

We are delighted with Ahlec and would be happy to recommend them to anyone considering solar.

Barry & Jen - Tewantin
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As I said above installation is to come. They applied the same day as I agreed to the quote. Show additional information

Very happy with whole process easy Company to deal with

Quote process friendly and honest
Installation was efficient, professional and the men were easy to have working at our house
Grid connection currently in the system, all information provided to us for this process.
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Very professional and explained everything in detail. Very helpful.

Professional, polite & punctual.
I felt that the team really knew their products and installation process and were willing to explain things to me in detail/
I liked how they insisted that if anything went wrong or I had questions I could contact them immediately.
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Excellent provider and back up service.

Installation and time frame to instal was great. Friendly and helpful company. Gave honest opinion on options available and prices. Have found they readily available for any follow up queries. Show additional information

Professional from start to finish

I felt very comfortable from the first meeting with Austin, he was very knowledgeable and above all else listened. When they arrived to install the system they explained exactly what was to take place. They were courteous, very professional and cleaned up after themselves. I would recommend these guys to anyone considering Solar they are a family business and look after their customers. Show additional information

Very professional start to finish.

Hi, I had a 6.6 KW system installed on the 11 December by Ahlec Solar one of your recommended installers.
The system is
Fronius Primo 5.0.1
19 x 350 W Longi Hi-M0 X panels
I am very happy with the performance so far, apart from a few really cloudy days it has produced up to 41.7 KWh per day. Ahlec were very professional from start to finish. I would recommend this family business to anyone considering Solar.
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Very customer focused

I found the company very customer focused. They went a little further to give me the required level of comfort about the level of service they provide and the quality of the products., Show additional information

Proffessional, Helpfull Team

From quoting to after sales help everything went smoothly, Friendly people, lots of knowledge and great service. I would definitely recommend this company if you are looking to install solar panels. Show additional information

Professional Team,

Five Star,
- Quotation informative and detailed.
- Installation team processional
- Quality system
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Very happy with our solar installation and the whole process of getting it

Ahlec are a very professional, capable team and the sales person and installer were very communicative and accessable Show additional information
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