Ahlec Pty Ltd Reviews

Based on 71 ratings Aus Ranking

  • 5 star 37
  • 4 star 32
  • 3 star 2
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

Show ratings from:


The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

About Ahlec Pty Ltd, Solar Installers

Ahlec Pty Ltd
Gold Partner
Ahlec Pty Ltd is a SolarQuotes Client (what does this mean?)
ABN: 35 155 046 003  ABN active since 25 Jan 2012 | Ahlec Pty Ltd
ACN: 155 046 003  ACN active since 09 Jan 2012 | Ahlec Pty Ltd
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
QLD: 74709 Ahlec Pty Ltd 

Estimated pricing for system: $4,300 - $7,000 depending on hardware choice ( how is this calculated? )

Ahlec Solar is a family owned business based on the Sunshine coast that has been installing Solar PV across Queensland since 2010.


- We do not use sub-contractors, with all of our installations carried out by our own in house electricians.


- We are licensed electrical contractors which means that we can and do employ our own teams of installers to carry out the work.


- The whole process is carried out in house from a site visit to explain how Solar PV will work for you right through to completion of the Solar system installation as well as a post installation follow up service.


- As Solar installers we have carried out many thousands of Solar PV installations which is why we really understand Solar PV.


- We supply Solar PV systems which are grid connected and we also supply off grid solar systems with batteries for the more remote situations.

Ahlec Pty Ltd Solar Reviews

Efficient and knowledgeable installer

Ahlec have been a great company to deal with, listened to what we wanted and provided compatible alternatives without pushing products, including understanding the requirements for multi phase export. Installers were efficient, tidy and clearly experienced. Removed an existing dead system, changed the location of the inverters and installed the new panels with a minimum of fuss and disruption.
Very happy with the service and communication, and would not hesitate to recommend Ahlec, and will also use them again when we extend the new system in a couple of years time.
Show additional information

VERY satisfied

All three suppliers were professional and very helpful.
My decision was based on service and knowledge. All three were local. Pricing was similar . It was more a personal choice based on the front end work done by the representation (salesperson). This was more a refinement of my preferences towards future expansion and the options provided - finally going with microinverters.
As I had split arrays in three areas , Ahlec provided a customised approach. With a personal check by senior manager on the installation plan. The install was completed in one day. Very organised install and a neat job, no mess left behind. The final placement is very compact and looks great. Grid connection was quickly sorted. Now producing to the grid. We are very satisfied.
Show additional information

great install they explain what they was going to do that day.

great service, great install, friendly and on time, will recommend them. Show additional information

What a Professional Team

What a professional Company , from the in depth Consultation with Austin answering all the question for a novice about the Solar System Industry and then there Professional installation Team- Andy, Sam, Brendon and boys. The wealth of Knowledge that this team has is exceptional and we are very happy with the solar system that Ahlec designed and installed.It has meet over and above our expectations.Do your self a favour get in touch with Austin and Andy before signing up with any other company, these guys really care about giving the right system and the right after care. A BIG THANK YOU Show additional information

Local, easy and efficient

After being totally confused by internet offerings we decided on a local family company. Andy Hall visited and gave a good competitive quote and we went with him. We needed to upgrade our ancient power board as well which was done by him and the system was then installed . The installers were efficient, thorough and polite even though it was stinking hot on the roof that day. Thanks guys Show additional information

Great Installation

The AHLEC Solar team was great. Super efficient, they were able to fit us in on a tight schedule and we didn't have to worry about paperwork because they were already on top of it. Great price and awesome team :) Show additional information

A pleasure to do business with an honest company.

Austin from sales, no B.S, not pushy and answered all my questions, they did the installation, ( on my tricky, non standard property) on time, on price as quoted, clean / neat installation. A pleasure to deal with a professional quality company, Show additional information

Highly recommended

Very happy with our installation. Customer service, install and price were spot on. System was pumping power back into the grid before the boys had even pulled out the driveway. Happy to recommend a company when they exceed expectations ???????? Show additional information

Installation of a new 6.6Kw solar system.

The quoting was accurate and flexible. The installation was hassle free and the staff were polite and professional. Customer service continues all the way through even after the installation is complete. Show additional information

Top class installer

I could rave on with all the superlatives, which they deserve, but instead I’ll just say, you won’t do better for quality work, helpful advice and friendly service all at a very competitive price. Great job. Show additional information

Highly recommended installer

Ahlec were recommended by a work colleague who had their system installed by them. Glad they did as all ran smoothly and were very easy to deal with. Install was great and system has been pumping out the kW's since. Very happy and have no hesitation in recommending them. Show additional information

Exceptional on all fronts!

The sales process was excellent, met several times to determine the best system to suit our needs. Answered all questions so that we had a clear understanding of what outputs to expect.
Installation team was first class. Tidy, punctual, polite - even removed a snake that was living in the roof space!
Customer service has been excellent - organising everything we needed.
Highly recommend.
Show additional information

Easy as 1, 2, 3

Austin was extremely helpful, without being pushy. Described what Ahlec could no for us, and advised his thoughts for our situation.
He even went through our power bills and gave us tips on how to best use the solar system
The installation guys were great. They even moved our electric box around the corner which allowed the inverter and the box to be hidden from a first impression view!
A great experience, with zero stress . Highly recommended!
Show additional information

Customer service at its very very best!!

This is a saga but bear with me as this is customer and after sales service at its very very best!

My solar journey began with 3 quotes. Ahlec's wasn't the cheapest..or the dearest, but I knew from meeting Austin that I wouldn't go wrong getting him to install my system. He was patient, explained what would happen, how it all worked and he assured me he would be there through the whole process and beyond. I accepted his quote.

Solar was installed. There were no problems. Everything was working correctly and being monitored remotely by Austin to ensure everything was working as it should.

Austin asked me to contact him when my first electricity bill arrived so he could go through it with me and explain the details.

When it finally arrived I was flabbergasted as it was DOUBLE any I had received in the past.
There was something wrong and after seeing it Austin agreed.

On calling my supplier, I was told the problem was the solar system as there was nothing wrong with the meter.
I had no satisfaction from them and due to my own ignorance couldn't argue the case.

At this point Austin asked me to add his name to my energy bill with my supplier so he could deal with them on my behalf.
You cannot imagine how relieved I was at this, as my experiences with my supplier had been really demoralizing.

From this point Austin took over all communication with my supplier.
They continued to insist it was a problem with the solar and not the meter as they said they had checked that.
As it turned out they had only checked the meter remotely and hadn't sent anyone to physically check it.
Austin sent Andy to have a look and surprise! surprise! Andy found that the meter had been wired incorrectly when it had been installed and all the solar that I was generating was being billed to me as useage!
Andy took pictures of the mistake. These were forwarded to the supplier to illustrate the error.

It took many calls by Austin to reach anyone with authority and slowly my problem did climb the chain but the process was so slow Austin finally involved the energy ombudsman.
Once they were involved things moved faster until finally, after over a year of trying to resolve the issue, the wiring was corrected and my supplier agreed to review all my bills and reissue them with some 'credit' for the inconvenience that had been caused.

I cannot express my gratitude enough to Austin and his team for their care and support through this whole process.

All I can do is post this review to inform everyone who is looking for an honest supportive solar company, to look no further............you have found who you are looking for.
Show additional information
I found your website extremely helpful. I drove myself crazy looking up reviews about panels - mono/poly; efficiencies, degradation,etc and in the end trusted my own judgement going with a panel from the medium to top end of Finn's chart. Too early to comment as electrical work only completed a couple of days ago but looking forward to seeing how we fare! Show additional information

So relieved we Called Andy!

After many months of research and discussions with suppliers/installers from our first contact with Andy from AHLEC we knew we were on a winner. He came straight to the job site and provided us with a wealth of information and advice and a competitive quote to boot. What we loved about the AHLEC team is that there is no sales pitch, just accurate and honest information and it felt like they really had OUR best interests at heart. The rest of the process was seamless and it has been the easiest part of our off grid build by far. Show additional information
Show additional information

Totally Amazing Service !!!

Andy and his team are amazing!! When Andy came to house to discuss our solar needs, he had already been monitoring where the sun was on our roof for a few days. So he knew exactly where the best place was to install the solar panels. From start to finish they were very professional and only too happy to answer any questions we had. The customer and after sales service is amazing and the best I have seen in a long time. We would highly recommend them to anyone l!!! Thank you so much. Show additional information

Customer service isn't dead while these guys are still in business

My off-grid system shut down on me and the original installer wanted nothing to do with it. Ahlec sorted out what I needed, and had it up and running again as quickly as could be expected. This included upgrading the system with more panels, and putting in a SMA inverter system. It was all done, and up and running in two days. Brilliant!

They also sorted out the best way to charge my electric van without damaging the house batteries, and set the whole thing up for me.
The whole experience was a real eye-opener, and they are a really great bunch of people to deal with. I can't recommend them enough.
Show additional information
I paid more but the finnished work is v/good Show additional information

No.1 Sunshine Coast Solar Installation Company

Excellent customer service, prompt, reliable, technically savy to provide the right solar system for your situation. Installation team were professional and a pleasure to deal with. All paper work with Energex and STC credits handled efficiently. The Ahlec team are excellent at what they do, highly reccommend for a great solar installation experience. Show additional information
Show additional information
Ahlec were very wonderful and their customer service could not be beat. I’m so happy with their service and price. Show additional information
I had searched the Internet for reviews of installers, particularly after what appeared to be an overpriced quote from another installer. The reviews I found about Ahlec encouraged me to contact them. I asked Ahlec to provide a rough quote on exactly the same panels and inverter as the other company. Austin got back to me quickly and even sent by email a complete quote (subject to site visit). His quote was over $4000 less than the other! I arranged for Austin to come to my house and was impressed with his knowledge and manner and gave him the go ahead.
The installation was completed yesterday and the installers even repaired a faulty ceiling fan switch. They replaced the switch mechanism rather than the fan and control rather than the controller plus fan that has been done in the past by two other electricians. Can’t praise these guys enough!
Show additional information
Austin Eccleston and installation team from Ahlec did everything that could be asked of them. This was our third house were we've had PV panels installed so we had some experience! and experiences! Go Ahlec. Show additional information
We found it was difficult to compare systems and potential value for money, particular with a poor understanding of technical details.

However the Ahlec rep was up front and honest about potential issues regarding an asbestos backing board in the meter box, issues which other reps avoided.

Ahlec's price was towards the lower end of the range, so we went with them. So far very happy with the service, and our investment ...
Show additional information
Fantastic process from start to finish. Were professional from the start and very friendly and not pushy. I highly recommend this company. Show additional information
I would thoroughly recommend AHLEC. Out of all the sales people we spoke to, Andy and Austin really knew their stuff. There was no pushiness and they were very patient in answering all our questions. I have been tracking the solar production with the app and it looks like the savings are going to be great! Show additional information
With our unusual roof design the most we could fit was a 3.3 kilowatt system.
Austin went to a lot of trouble to show us the most cost effective way to put the maximum amount of kilowatts on our roof. Thanks for the good work.
We would recommend him to anyone.
Thanks again
Ron Logan
Show additional information
I was extremely impressed with the level of customer service by Austin and also the two young guys installing the system. The job was done very promptly and with a minimum of disruption and fuss. Would highly recommend this company. Show additional information
It was just over a year since we have had the solar panels installed and are extremely happy with the results.
We have been so pleased with the service and follow-up that we have recommended the company to friends.
Show additional information
Great guys, completed the install on short notice and did a nice neat job. Great customer service. Show additional information
I got 3 quotes decided on Ahlec their price was the middle of the 3 prices.
Sam and his team arrived did a great job cleaned up everything before they left really impressed with Ahlec from start to finish.
Would have no problem recommending them for a solar install.
Show additional information
Sam and the Ahlec team installed a 6.6kW system for me about 12 months ago. Everything from the pre-sale advice to the post sale follow-up was excellent. Overall, I couldn't be happier with the system, and considering my quarterly electricity bill is now almost zero, I'm well on my way towards the system paying for itself! Show additional information
A great family owned Queensland company who I was told about by a very good friend who also had a large solar system installed by them.
From top to bottom this company oozes integrity, professionalism and total respect to each other and their client.
No question was too simple (particularly from my point of view) so every one down to the smallest detail was answered.
The follow up service they have offered to me is second to none.
I feel truly honoured by what this company has done for me.
Show additional information
Austin was very helpful from the initial appointment as well as follow up emails as requested, nothing was a problem for him.
The Brothers (Installers) were very efficient and again nothing was a problem for them. Since it was such a hot day it was pretty amazing that 3 brothers could work together so harmoniously and not have one fight throughout the day. (not that I heard anyway)
Andy the owner of the business and Father of the boys followed up the next day to see if all was ok. Andy is a calm relaxed operator.
Show additional information
They fitted the wrong inverter, but did not argue when I contacted them. They promptly fitted the more expensive inverter the next week. Very pleasant people to deal with and fitted the system immediately after finance was approved. Show additional information
From start to finish it was a fantastic experience, very professional and pleasant from a family base company with an eye for detail. Friendly, reliable and on time. A pleasure to deal with.

Austin was very helpful and informative he gave all the facts we needed for an informed decision. He never tried to oversell the product and we never felt rushed or pressured.

The installation was completed on the day Ahlec said it would be.
The installation team were great - very polite, helpful and knowledgeable when working here on a very hot day, leaving everything clean and tidy.
A pleasure to deal with and would definitely use them again and recommend them to everyone.
Show additional information
They were great, corrected a couple of small problems with prompt attention. Show additional information
Show additional information
Prompt, friendly, efficient service. Installers were knowledgeable and helpful and gave quick, friendly response to my phone calls/queries. Their quote was the most viable for the system I finally decided on. I have only had the system for a week but so far am very happy with it. Show additional information
What a fantastic experience from start to finish. Family base company that has a eye for detail. Friendly, reliable and on time. A pleasure to deal with, definitely use them again. Thanks Andy & Boys Show additional information
looking forward to getting cheaper power Show additional information
Show additional information
Show additional information
They were knowledgeable and patient. Genuinely interested in the system that best suited our usage. No hard sell hassle. On top of that, they matched the lower of the three quotes.
Great service, highly recommended.
Show additional information
Austin the Sales Rep was fantastic and obliging by making a return visit, in his own time to explain the advantages of going solar. Great service. The installation crew were very prompt, efficient and friendly. Great work boys. Show additional information
Show additional information
This is our second install with Ahlec. Once again we got honest and clear advice, no trying to up-sell something that wasn't right for us. Good value, good quality, and above and beyond service. Took time to explain things and make sure everything working and tidy, including our connection to see our system performance and monitors this and checks in to make sure we are happy with how the system is performing. We have recommended to friends who have also been really well looked after. Show additional information
From start to finish the whole process went very smoothly we found the company to be very efficient and professional a pleasant experience from start to finish we highly recommend this business Show additional information
 To get your quotes, please enter your postcode: