SOLAXS PTY LTD Reviews
4.6
Leave a review Based on 108 reviews
- 5 star 47
- 4 star 59
- 3 star 2
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.46
- System Quality 4.49
- Customer Service 4.79
- Installation 4.77
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SOLAXS PTY LTD is a Solar Power Installation company based in Port Macquarie and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes
SOLAXS PTY LTD Solar Reviews
We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Service is exceptional nothing seems to be a trouble for them to respond to. Had a problem with switchboard which caused power to drop out intermittently. As it turned out not Solaxs problem but they replaced a faulty main switch just the same. Company is very service orientated.
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Not overly impressed by your service as the company I chose was already on my list. No one else replied
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Early days but to date follow up service has been very good and installation team were fantastic, very professional, quality workmanship, and fully explained operation of system. In all very happy the company and the product provided. Would recommend.
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We would recommend this company to anyone looking at getting a solar system.
SolaXs was the only company to come out to quote and explain how the system works,the other two companies quoted with out see the property.
Gary was very professional in the way he handled any questions we had and.the sale.
Highly recommend this company to anyone looking at getting solar fitted. Show additional information
SolaXs was the only company to come out to quote and explain how the system works,the other two companies quoted with out see the property.
Gary was very professional in the way he handled any questions we had and.the sale.
Highly recommend this company to anyone looking at getting solar fitted. Show additional information
The installers were very professional and did a fantastic job. We were extremely pleased with how neat the unit looks and I would certainly recommend them!
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Terry & his team were prompt & professional. The installation is very neat & was carried out in a very acceptable timeframe.
The system is working very well. I would highly recommend Terry & the team to others thinking about solar power. Show additional information
The system is working very well. I would highly recommend Terry & the team to others thinking about solar power. Show additional information
Never too sure if you are making the right decision when it comes to these types of purchases but I can honestly say that SolaXs are the best trade based company I have ever dealt with. Friendly and competitive quotes, explained the products clearly, The office kept us informed of our progress and when the install team arrived - within 2 weeks of the order being placed they were amazing - courteous, friendly efficient and did a great job. Recommend SolaXs 100%. What you see in the reviews is what you get - top notch Company Thanks Terry & Glenn.
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Terry provided a professional and friendly service from start to finish and also provided follow up assistance with the app so we can see how the system is going. His team was also professional, efficient and friendly. Overall, Solaxs was a pleasure to deal with and we have no hesitation in recommending them to anyone needing a solar system
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In a very competitive market the selection of products and prices available were confusing but after talking to several companies we chose Solaxs and were amazed at there professional approach to all aspects, from contact to quotation. We decided on Solaxs and were not disappointed from Kathy in the office to Terry's knowledge and the install team led by Glenn, the job was first class, they were professional, informative and very tidy. Nothing was too hard with our double story installation. Our bill has gone from $370 per month to $103 thanks Solaxs your the best
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We already have solar and thought we should increase the number of panels we have. After speaking with Terry, he explained that we were already getting the best we could out of it. He was truthful and ensured that even if we increased our production we would gain no benefit from it. I really appreciated his honesty and that he didn't try to "sell" us something we didn't need. In future I hope that SolaXs will be able to install a battery system that will be suitable and give us benefits. At this time the battery system will not benefit us. Overall, I found Terry extremely pleasant and helpful. Highly recommend.
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Positive
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Could not fault this company. Designed a very difficult - very large system. Nothing was too hard. Price was spot on and the boys turned up on the day they said they would, did a great job, got it all up and running. They were polite, respectful and happy to work with us if we had any changes. You will not be disappointed with Terry's service and Glenn's install team - very rare to get that level of service these days. After installation we had one very minor issue that we queried over the phone and Terry literally dropped everything and travelled over an hour to come and address it and this was something that could have been done over the phone. 100% recommend Terry & Glenn service is excellent!
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From quotation to installation SolaXs were professional in all aspects. From Gary who gave us a complete understanding of our off grid system to Terry who designed and assisted on the install lead by Glenn and his team. I would recommend SolaXs to anyone thinking of installing solar
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The above boxes don,t really cover my reasons for going with SolaXs .
Gary the sales person had by far the best knowledge of solar systems of any of my quotes ,answered all my questions and more .Really appreciated that he gave me several options as to which panels , inverters batter ready or not etc .
Glen the install and crew did a great job not to mention being polite and punctual .
Office staff got back to me and nothing was a problem .
In short Im very happy with SolaXs The service and system they installed for me .
A pleasure to deal with and wouldn't hesitate to recommend them . Show additional information
Gary the sales person had by far the best knowledge of solar systems of any of my quotes ,answered all my questions and more .Really appreciated that he gave me several options as to which panels , inverters batter ready or not etc .
Glen the install and crew did a great job not to mention being polite and punctual .
Office staff got back to me and nothing was a problem .
In short Im very happy with SolaXs The service and system they installed for me .
A pleasure to deal with and wouldn't hesitate to recommend them . Show additional information
The service we received was amazing. The installers were very professional, informative and nothing was too difficult.
Left the work site very clean.
Explained how the system worked in terms we could understand.
Great company. Show additional information
Left the work site very clean.
Explained how the system worked in terms we could understand.
Great company. Show additional information
Promptness. pleasant attitudes.and quality of workmanship
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A professional, personable operation. Well done team.
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SolaXS was by far the best to deal with. They had aerial photos, plan of house etc. Was able to place panels in best location on roof. Nothing was too much trouble.
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All the guys were polite and helpful. The job was done in quick time and we are stoked with the whole service
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All good thank you
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The hunky team of men arrived on the date expected under 4 weeks from the date of quote. The install was quick and done in a professional manner they answered all our questions nothing was a problem. They gave us a run down on how it worked and the company was great to deal with.
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From start to finish, this team was amazing. Prompt contact from the office - Kathy - when I first made my enquiry and then professional and expert service from Terry during the quoting / design stage. Terry was very informative and really knew his products. The install team turned up within. a week of me accepting the quote. Our house was a difficult double storey but the boys just hooked in and got the job done with no fuss. Glenn and his team were amazing and nothing was a problem. Left the site clean and tidy and gave us a complete run down on how to use the system and even connected my wifi. I could not recommend SolaXs highly enough. Real professionals from start to finish.
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Terry and his team are very professional right from the first contact through to a very neat installation and set up of the inverter. Kathy in the office keeps you updated on installation, Gary has a good technical knowledge and can recommend a system to suit your needs, Glen and the rest of the install team do a very neat and professional install of the equipment. I highly recommend SolaXs.
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Trades people where on time at the date specified, were polite and proffessional
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Excellent service, quality install, very happy.
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I had great service
Installer kept me up to date when they were coming to install
Great installion every thing was neat and well done
I am so happy with every thing and have referred Solaxto to other people wanting to get solar. Very satisfied customer Show additional information
Installer kept me up to date when they were coming to install
Great installion every thing was neat and well done
I am so happy with every thing and have referred Solaxto to other people wanting to get solar. Very satisfied customer Show additional information
Very punctual, explanations straight forward and clear, top marks for professional approach and installation.
Four people in team 2 seniors and 2 juniors, all well mannered and polite a credit to their employer.
Office staff also very professional, kept up to date with emails and information as it came to hand.
Many thanks for a job well done Show additional information
Four people in team 2 seniors and 2 juniors, all well mannered and polite a credit to their employer.
Office staff also very professional, kept up to date with emails and information as it came to hand.
Many thanks for a job well done Show additional information
The men came to our house and like a well oiled machine with professional leadership and just made it happen. The System was installed,neat and tidy, all waste was cleaned up, I was given a reasonable understanding of how the system worked.
First contact with the sales people was with no pressure and very helpful, we chose a cost-effective system, we didn't need the best of the best and the salesman helped us all the way. The office kept in touch,all the paperwork was done or we were assisted to do what we had to do.
Overall "It just worked". Show additional information
First contact with the sales people was with no pressure and very helpful, we chose a cost-effective system, we didn't need the best of the best and the salesman helped us all the way. The office kept in touch,all the paperwork was done or we were assisted to do what we had to do.
Overall "It just worked". Show additional information
Terry has been very helpful with quotes, connection and communicating with us during the process
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Highly recommend Terry and his instillation team. Really helpful, knowledgeable and honest. Tidy workmanship. After sales help excellent.
Kathy in the office is awesome too! Show additional information
Kathy in the office is awesome too! Show additional information
From start to finish SolaXs was a great company to work with. They came recommended by a friend, and with good reason. Firstly, we spoke to Cathy, who efficiently arranged our appointments and subsequent payment requirements. Greg, our Salesman was patient and informative, taking the time to explain everything to us and to answer any questions we had. Glen and his team of installers were fast, clean and efficient. Again, Glen spent time explaining things to us using simple terms.
A follow visit from Terry topped up a very successful day. We know that we can confidently contact them if we have any follow up questions. We would have no hesitation in recommending SolaXs to anyone. Show additional information
A follow visit from Terry topped up a very successful day. We know that we can confidently contact them if we have any follow up questions. We would have no hesitation in recommending SolaXs to anyone. Show additional information
Efficient and very professional from the quote to the installation. Wonderful service and would recommend to other people
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Terry and his staff were excellant and provided a great service very efficent and friendly
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Great company with a really good range of equipment that made it easy to customize a system to fit my needs. Other companies I talked to were either using poor quality equipment or were using gold plated components with a price to match. Give SolaXs a call you won't be disappointed.
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From the first meeting with Terry to the installation by Glen everything was explained so we could understand easily the process and how we will benefit from installing solar. The team was extremely efficient handling everything that had to be done. We found them extremely competitive with their pricing and the quality of the product. Their workmanship was excellent and all of the team are so pleasant to deal with. My husband and I would certainly recommend Solaxs without hesitation
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Terry and Glenn were fantastic to work with, their quote was competitive and they discussed options on the types of system suited to my needs. Once I agreed on the system the installation process was fast and efficient. I'd recommend them to anyone who requires Solar.
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Terry and his crew were excellent. From the first home visit, ordering, doing all the background paperwork and installing they did exactly as promised without fuss and on time. The installation was first class and the system is already saving me money. Can't recommend the team strongly enough.
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Prompt and polite service provided by all staff. Great knowledge about the products available and the benefits of each option. Provided honest and unbiased information on a variety of systems.
Installers were professional, neat and tidy. Arrived on time and explained the process.
Great experience all round, would highly recommend Show additional information
Installers were professional, neat and tidy. Arrived on time and explained the process.
Great experience all round, would highly recommend Show additional information
Another aspect we liked with this company was that the sales person actually came to our house to inspect the job personally prior to instalment. The installers were very courteous and helpful. They were punctual and cleaned up any mess prior to leaving.
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We are very pleased with SolaXs from getting a quote from Terry to the installation by Glen. We received good services. We are very pleased with their job and we would be pleased to recommend them to others. We would like to pass on a big thank you to Glen and your team.
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