Variety Solar Pty Ltd

Variety Solar Pty Ltd Reviews

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88% 0%
4.7

Based on 47 ratings

About

VARIETY SOLAR PTY

Founded by Vividh Shah who has 10 years experience in Solar industry and extensive product knowledge. Variety Solar Pty is Victoria based local business. With over 6 years in the industry, we are dedicated to providing honest, professional customer service and high-quality solar systems, installed by our friendly electricians to consumers across the state. We have extensive amount of experience with residential solar battery installations and commercial projects.

Variety Solar Pty is a Clean Energy Council approved retailer and registered under Solar Victoria.

 

• We only employ CEC accredited electricians to run their installation teams to make sure the quality of work is second to none.
• Our solar consultants come from customer service backgrounds, are technically trained in the solar industry and don’t use pushy sales techniques. 
• Your quote will include everything, there will be no hidden charges.
• We custom design solar systems for each and every residential and commercial property, ensuring optimum results.
• Variety Solar will only source reputable Tier 1 panels and inverters approved by Clean Energy Council for our clients that we trust and know will last. All products are purchased and supported locally.

 

Reviewers report paying: $3,200 - $8,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

Battery brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Variety Solar Pty Ltd Reviews (47)

Show Most Recent reviews from All time

Average Scores

4.7/5

Value for money

4.7/5

Quality of System

4.7/5

Installation

4.6/5

Customer Service

  • 5 star 27
  • 4 star 18
  • 3 star 1
  • 2 star 0
  • 1 star 1

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Original Review on 16-04-2023:

Very Happy

Throughout the process I asked a lot of questions. All the companies Finn recommended were patient and accommodating when I kept changing the design being quoted.
Ultimately I ended up going for what I thought was the right system at the cheapest price possible.
The system was installed within 1 week of finalising the quote and the installers were fantastic doing such a tidy job. They did end up taking two days to install which was no problem as I was working from home.
The only negative was the specific details of the system design e.g. placement of the inverter and the removal of the old solar panels was not explained to the installers even though they were written on the quote. Thankfully I had this discussion with the installers before any work was started and they put everything where I wanted.
I would definitely recommend Variety Solar as they did a fantastic job.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 4/5

10 months later we asked Jamie: "Are you happy with the performance of your system so far?"

Yes
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Original Review on 01-01-2023:

Quick turn around from quote to installing and we’ll presented data.

Great customer service and a quick install and information provided made the decision easier Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

10 months later we asked Jimmy: "Are you happy with the performance of your system so far?"

Yes
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Original Review on 09-11-2022:

Home solar

Variety solar have done a great job from start to finish Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Paul : "Are you happy with the performance of your system so far?"

Working very well
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Positive Sparky was very positive

The sales process provided by Variety Solar was very professional with six detailed options designed for my needs provided. Installation was then provided by the Positive Sparky team who were on time, polite and friendly, and communicative. My property was left clean and tidy with follow up installation assessment arranged and grid connection organised. The system is now on line and operating as expected.
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Fantastic installer

Very happy with the system. Joseph the installer was fantastic and would highly recommend. Arrived on time with his team in the early morning and stayed late to get it all done in one day. Very helpful and knowledgeable. Prior and after installation Vividh was always courteous and available and organised the grid conenction.
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic installer and great installation, were happy to listen and respond to all questions.

Quoting process was great, Jordan updated the quotes multiple times in order to reflect the perfect system for me.

Installation was great, the team cleaned up everything after they were finished.

Customer service i would rate 8/10, quoting team were perfect however when it was passed to the installation team i had to be proactive in contacting them.

Overall a great experience and i would recommend Variety Solar

Panel rating: 5/5
Inverter rating: 5/5
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Happy with solar system

Jordan gave 5 fantastic quotes with various options on size and quality. Matt did a very neat job installing as well as a good clean up when finished. Customer service was good and they did organize grid connection.
Inverter rating: 5/5
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Good install, shame about the customer service!

The initial quote was good and selected them due to the significant cost saving, their assurances that they could do the job at short notice and the good review here and on other sites. The problems started once I had signed-off. Long Delays and after 4 weeks of being told "do not worry" and "ït is coming" but not provided with any timeline on what and when was coming next, I was then rang by what I understood to be the sales manager to explain that they had underquoted and that I would need to have to pay a significant additional amount.

Due to personal time pressures and already wasting a month waiting, I decided to continue with them and to come to an agreement on the additional amount. Then I started seeing a some activity with some guys come by to have a look at the job. A local installer picked up the role and to his credit was able to fit me in at short notice. The equipment arrived and it seemed that the wrong (and cheaper) invertor had been sent. The day of the install, the installation team did work hard and the main electrician was very knowledgeable and looks like he did a good job. Unfortunately a few weeks later, I realised that the apprentice had left a big mess in the roof space with having ripped my roof sarking in a number of places and pulling it away from the roof in others with out patching it, taking me a few hours to patch it all up when discovered.

Another issue was when I wanted to change the Wifi connection point, the team lead would not engage me via a number of emails to assist in proving me with the right authorisation to be able to change WIFI settings. Fortunately, not having paid the invoice till this was resolved helped motivate a response.


Lastly, the invoice arrived soon after the final inspection with Nett30 days on it and from this naturally assumed I had 30 days to pay.... but then started to get hassled to pay immediately.. After the delays experienced at the beginning of the process, I was tempted to delay the payment, but saw no reason to delay once the Wifi issues were dealt with.

Another issue was that during the whole process, people would just turn up or be told they are about to turn-up with the expectation that I would be home. On one occasion where they had to swap out the invertor, I was not home, but fortunately someone was, who could assist.

The upshot is although the installer seems to have done a good job overall (other than the mess left behind in the roof), based on a month of running and from the reports I can see, the front office function should really review their processes and communications and ensure that those providing the quote, are sufficiently trained in provided the right quote first time.

I Hope this helps others.
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Great outcome

The whole process was very painless. The Variety Solar salesperson listened to what I wanted instead of trying to sell what he thought I wanted! He understood that what he initially proposed (5 options) would need to be confirmed by a site inspection; he arranged for an installation team leader to do the necessary measurements technical checks. This resulted in a much more accurate quote. Because I chose top quality products (thanks Solar Quotes for the reviews) the outcome was not cheap, but met all of my requirements. The installation was also very well handled and utterly professional. The wrong batteries had been delivered which resulted in a delay in finalisation of the installation. Once the correct batteries were delivered, staff arrived within an hour of my notification to finalise everything.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great overall experience

Sam was great to talk to. Very informative and in simple language. No pressure. Once approved installation was quick and efficient with a
very friendly crew. Cleaned up and left everything tidy. Very happy.
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Good installation, tidy setup, quick connection, polite customer response

All good, The installer took one day to install all 20 panels and the electrician connected all parts and tested good
Panel rating: 4/5
Inverter rating: 4/5
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Pro job

The quoting process was fact and professional . As far as the installation goes, I couldn’t asked for anymore that what I got, top guys The grid connection has been organised and waiting for AGL to do their upgrade on their end
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Recommend Variety

Knowledgeable sales person, flexible installers who were professional and courteous. Very happy to recommend.
Panel rating: 5/5
Inverter rating: 5/5
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Great customer service, excellent installation

Variety Solar came out slightly ahead of the other recommended installers. They were all very helpful, and very close in their quotes so it came down to very small details. I would recommend them all if I could!
Variety Solar offered a range of different quotes - different value panels and inverters, different sizes - to make it clearer for me to make an informed choice.
They were very helpful with any questions I had, and were able to explain anything that was confusing to me as someone with no knowledge of solar systems.
The installers were excellent. They were happy to explain what they were doing, answer any questions and advise me what would happen after the installation. They were also very clean and tidy leaving no mess behind.
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Quick and easy installation

We had taken quotes from 4 different solar providers, and Variety Solar stood out from the start. Jordan was super helpful in helping us understand the ins and outs, and on top the price they offered was much lower to what other vendors had quoted.

Installation itself was a breeze, and we were kept posted on everything.
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Exceptional value and great service

Variety solar beat my cheapest quote and included higher quality Jinko panels. Jordan provided all the info required to make an informed decision and communicated on my terms (mostly via SMS!).

The installers were exceptionally thorough and ensured the install was going to provide the best performance from the solar and battery system.

Didn’t think I’d even be able to afford a battery so am so chuffed with the result. Would highly recommend variety based on my experience.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great to deal with

From the first phone conversation all the way to the installation. They were great. I can not fault them.
They even dealt with my electricity supplier for me
5/5

Inverter rating: 5/5
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Seamless Process

From the initial contact from Ekansh and the complete process, this was a seamless installation for my system.

The back office were also great dealing with network providers and my supplier to get me hooked up to the grid the day after install.

I can not fault my experience at all.

Inverter rating: 5/5
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Very good experience

Ekansh was very helpful with recommending a system to fit my budget.
Very competitive pricing and prompt scheduling of installation.
Backend paperwork was handle well and feed in tariff required little input to arrange from power company.
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Informative Salesperson, Good Installation

Jordan was great explaining all the options - string inverters, optimisers, micro-inverters. Their price was the cheapest of the 3 quotes, and the salesperson seemed the most knowledgeable.
When the delivery was made the micro-inverters were delayed coming from Sydney, so the installers turned up the following day all ready to go and could only get as far as putting the racks on the roof. The inverters arrived two days later.
I had to follow up a couple of times to find out when the installers would come back to finish the job. It was 10 days from their initial visit (no doubt they had a full schedule to juggle). They worked an extremely long day and by the end of it, everything was set up. 3 days later the inspector arrived and we now have a great working system.
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Amazing service amazing installation

Ekansh from Variety Solar was amazing as soon as I had a question about the installation or the products he immediately replied even after I’d signed the contract and paid the deposit. He confirmed with me the install would be done the day after settlement of the property and to my surprise they turned up on time and completed it that day

Sam the contractor was amazing and when the Independent electrician attended to sign off on the Job he commented he had seen his work before and it is always top notch which he confirmed after he got down from the roof

Would highly recommend Variety Solar and the contractor Engaged electrical

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Good balance of quality and price

The sales person from Variety was friendly and wasn't pushy like some of the others. He wanted to make sure I had a good understanding of the panels and inverters and was happy to give me a range of options and revisions when I wanted to make changes. Once I had decided to proceed, they were quick to arrange an installation date as soon as the Vic solar rebate was approved. On installation day, the installers were excellent and when there was a small issue with the invoice the customer service people were quick to rectify. There were some unavoidable delays with connection to the grid (this was happening around Christmas/New Year public holidays and on top of that the power distributor in the area had a fault with their web portal) but it went through as soon as possible after this. All up, I had a great experience with Variety and would recommend them to others.
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Excellent customer service!

Jordan from Variety Solar Pty Ltd was the only sales agent that made the effort to explain the nuances of having a solar system installed. The first phone consultation was nothing short of educational for me as a customer without any knowledge of brands or specifications to look for. He was also prompt to respond to further inquiries during the entire process.

The installation team was punctual, professional, and accommodating of particular demands we had as far as placement of battery and panels were concerned. They worked hard under the unrelenting heat from 8 am to 4 pm to get both panels and battery working. I wouldn't hesitate recommending this company in the future! A++
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Variety Solar were fantastic

Jordan was most helpful in explaining options and we locked in the system that suited us first. Communication was easy. The team headed by Joseph the Electrician did a fantastic job. Joseph was great in setting us up and explaining everything. We are very happy.
Panel rating: 5/5
Inverter rating: 5/5
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Excellent all-round service

The sales process was timely and provided good information.
The installation process was excellent - Idris & Mahmood take great pride in their work and this shows in the results.
The whole system was inspected promptly after installation and it's all good.
Great work.
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Great job start to finish

Great customer service and value for money.
Jordan did an excellent job with info. He was available whenever I had a question and understood that I needed to take time to make my decision. A great help with advice about what would work for me.
The installer team led by Idris (ask for him if you can) was equally great. The team was super professional, hard working, polite and helped set up all the monitoring apps.
Definitely recommend.
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Quality Service

This has been a great experience from quote to installation. Ekansh was extremely helpful with with the specification of our system, quotation, helpful with VIC state rebate and coordination of the installation. Delivery of the system, installation and grid connection happened on consecutive days. A big thank you to all involved at Variety Solar.
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customer service

Jordan was and still is very helpful and detailed on options available, explaining each option thoroughly, spent time returning and answering all questions.
installers were prompt, polite and helpful.
everything to do with the purchase and install has gone well
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Easy process and quick installation

Multiple choice base on budget.

Installation went smoothly without issue.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 4/5
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Compare thoughtfully for Value for Money

Variety Solar has a competent and passionate sales advisor. He was thoughtfully considering options to meet my requirements and i trusted him with my business.
Variety Solar were a well oiled machine -responding rapidly to my pre-Xmas install within 1 week of my contract commitment--that's good service!
The independent solar inspector said thay had done a good job of the install--it took 3 of them a whole day to install 13.2KW & 2 inverters.

Panel rating: 4/5
Inverter rating: 4/5
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Excellency!

Jordan was an excellent sales person from start to finish. Despite delays on our end, Jordan was great with communication and getting everything organised. Would definitely recommend Jordan and the company for any future installations in my social circle.
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Great Experience

Great experience from Quote to Installation. Fast & reliable, did exactly what they promised. Very happy with performance of the system
Panel rating: 5/5
Inverter rating: 5/5
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Quality service

They didn’t wasted my time and knew what is allowed on my single phase house. I liked their pricing and quick installation.
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Easy to deal with and timely responses.

The sales and quoting process was seamless.
Salesperson was responsive.
Installation went well.
Customer service was effective and organised everything well.

Inverter rating: 5/5
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Easy to work with, timely installation and good/responsive customer service.

Easy sales and quoting process
Installation was timely, and the guys were polite.
Customer service is easily reachable and helpful.
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Variety Solar Service

From the first phone call there were no pressure selling. I found the questions they asked to be reasonable and the time it took from acceptance of quote to installation very prompt. The processing of paperwork and assistance in completing the forms was great. They could however be a bit better in the after job cleanup as I’m still finding bits of wire around the yard. I would not have a problem in recommending Variety Solar for anyone looking for a professional company.
Inverter rating: 5/5
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Yet to have an up and running system

We decided to go with variety solar because we wanted our inverter installed in the garage. Also because the inverter quoted was a Fronuis.
We have solar installed at our other property and wanted the same for our new residence.
We made it very clear that we wanted the inverter in the garage. Ad soon as we agreed and signed the contract they began with trying to get us to agree to install it outside or house in the wind and rain.
I had to press over and over we did not want it outside. Finally they came to install, but it would not work. They stated a replacement part for inverter is the reason. The part had arrived at our house and they state they will install it in five days. Hopefully then we have solar after two months of mucking around.
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Great service

They answered all our queries openly and honestly. They fully assisted with all the paperwork and applications for rebates. They arrived as promised to install and left the place tidy. There were no hidden costs, and all workers were polite and professional in their work and attitude. We were very happy with the final result and are enjoying our solar benefits.
Inverter rating: 5/5
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Smooth Experience

We found the whole process from Variety Solar to be smooth and efficient, from the beginning ..
They explained things clearly, installation was also smooth, they were a pleasure onsite hassle free & tidy workers.
It was a Great experience and highly recommend Variety Solar
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A very professional and personal service

We chose Variety Solar because the were very helpful, gave excellent advice on options, were constantly available by phone to answer our queries and provide advice, undertook an inspection before installation and the installers were very professional, tidy and were local guys.Their price for the system was reasonable and competitive. We have had them add the Solar Analytics monitoring system as well. We thank Vivyd Shah and his team at Variety and highly recommend them.
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Excellent - as promised

The process was professional throughout with all aspects explained, all commitments met, and an installer crew that was the most competent and customer focussed that I have experienced. (Every element at the time promised!) I have no hesitation in recommending them (and solar quotes for the free education in solar which enabled intelligent vendor independent decision making).

Variety solar handled all the paperwork and dealings with the electricity company and the inspector and they cleaned up afterwards as well, so I was amazed that the entire process could be hassle free. I will use them again.
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Value for money and great customer service

Excellent customer service right from the first contact and provided various options to choose from (inverter & panel). Quotation was emailed within the day and once deposit paid, Variety Solar was chasing me to do the installation. Great service and followed up with few after installation calls to make sure that all is working fine.
Inverter rating: 5/5
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Amazing Installer and Fantastic Customer Service

From the first phone call to date, Vividh has been amazing. After our initial call and discussion about our Solar need, I don't think we have had to contact anyone else. Vividh gave me a comprehensive explanation about the panels and inverters and a competitive quote which stopped me from looking anywhere else. They were always there, every step of the way letting us know what was happening and what to expect. We certainly get value for money with quality products and great customer service.
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Great system with value for money

Sales and quoting was very reasonable and advised on the accurate rebate as well. Installation was managed professionally and on a timely manner.
Organised the grid connection as well.

Inverter rating: 5/5
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Good work start to finish

From start to finish the team at Variety solar were very transparent ,punctual and respectful, installation went smooth, we were kept in the loop.
Over all a very good clean job.
Will recommend them.
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Amazing service provided by variety solar

Quotes provided by variety solar very detailed and explained.

All the options were laid out for me to choose what best suits my need.

Best thing was they were not pushy solar company.

Once rebates was approved, they send the installer, they were really nice people easy to talk and ask questions about how will the whole system work
They explained it in great length, satisfied my queries and put me to ease.

Customer service was exceptional, always answered on time. Did all the leg work for me
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Fantastic job!

Easy from start to finish - clear quote and prompt installation with great customer service throughout the process - got my battery installation done easily and effectively- great experience- would highly recommend them!
Battery rating: 5/5
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