SolaX Power solar batteries reviews
Based on 16 ratings Aus Ranking
- 5 star 10
- 4 star 2
- 3 star 3
- 2 star 0
- 1 star 1
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One of Solax Power's goals is to be a world leader in battery storage development, production and distribution. That's pretty honest - some companies just outright claim to be even when it's clear they aren't.
As with many solar battery companies, its headquarters are in China - but Solax also has offices in Australia, the UK, Germany, The Netherlands and the USA. It's been around for a while, having its roots in a company called Suntellite Group back in 2003.
New generation Solax solar batteries are manufactured in partnership with a giant of the storage world, LG Chem (battery cells); so that provides a bit of reassurance.
In Australia, one of its major storage products is the TriplePower, a "plug and play" battery with scalability of capacity (to 25.2kWh) and charge/discharge power (to 6kW).
At the time of writing, Solax TriplePower batteries were only compatible with Solax inverters and are not off-grid capable.
As far as pricing goes, Solax are one of the cheaper lithium-ion battery systems available in terms of cost per warranted kilowatt-hour.
Solax Recall
Some SolaX Power X-cabinet and discontinued PowerStation models with cells supplied by LG are subject to a recall. Affected systems may overheat and cause a fire.
Solax Warranty
Solax guarantees the TriplePower will retain at least 60% of its nominal storage with 90% DOD (depth of discharge) for either 120 months after the commissioning date or for a minimum energy throughput of 13.5MWh (4.5kWh battery) or 18.9MWh (6.3kWh) - whichever comes first. However, an on-site inspection by a suitably qualified technician is required following sixty months of continuous use; which is probably a pretty good idea anyway.
We haven't seen these batteries in action over an extended period, so if you have a Solax system, share your thoughts on how it has been performing.
SolaX Power Solar Battery Reviews
Great system fair price
System works as expected and the price didn't sting to much, unfortunately it was installed by social energy now defunct and it was internet connected to them. Solax service seems unable to direct me to a recommended service provider to remove the connection and connect to the Solax cloud in Adelaide. Not sure with that how any warranty issues could be resolved locally. That is the disappointment.Show additional information
Bought From: Direct Solar Wholesaler Energy Group Show additional information
Online support from Solax was great. Turned around a Triple power warranty query in good time.
I've a three year old, two battery setup. First issue, and Solax and the dealer came back to me quickly. This is for the Triple Power battery units.Show additional information
Five months waiting for replacement LG battery
The LG battery in our Solax system is involved in the recall, which Solax have acknowledged and it will be replaced for free. 5 months later and Solax are still telling us they have no stock to replace our battery with. So we are bleeding money in wasted solar energy (and about to head into a Canberra winter) with a very expensive Solax system that doesn’t work to full capacity. I would avoid Solax as a general rule.Show additional information
Bought From: Energy Options Show additional information
Bought From: Natural Solar Show additional information
Can't add a battery to my system
I have 18 panels with a 6 Kw inverter and two 6.3 Kw batteries. my system is only two years old but I can't add another battery because SolaX have moved to a gen 2 battery and don't make the HV battery anymore. After only two years my system is redundant hence the one star for value for money.Show additional information