SolarBright Reviews

Based on 61 ratings Aus Ranking

  • 5 star 25
  • 4 star 24
  • 3 star 10
  • 2 star 1
  • 1 star 1

Average Customer Review

  • Value
    4.41
  • System Quality
    4.48
  • Customer Service
    4.36
  • Installation
    4.42

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About SolarBright, Solar Installers

SolarBright

Estimated pricing for system: $3,950 - $10,000 depending on hardware choice ( how is this calculated? )

SolarBright is 100% Australian owned family business supplying a range of world class energy saving products which have helped thousands of families and businesses save substantial amounts of money off their power bills.

We are solar panel installation and solar battery experts, providing high quality solar panel systems for residential and commercial solar customers who want to save money by using solar energy.

Our aim is to bring the best solar system technology, such LG solar panels, SMA, Solar Edge inverters and Tesla PowerWall batteries, to market at the best possible prices for the advantage of our customers.

SolarBright is one of the largest solar panel installers in Sydney, and we also install solar systems across regional NSW from our company owned and purpose-built facility in Prestons and Port Macquarie branch.

Our MaxLight energy rated skylights and MaxBreeze solar roof ventilators are available from distributors across Australia and New Zealand.

SolarBright Solar Reviews

Great product!

After making my first enquiry online we received a response within a day and had someone out to out house 2 days later. Phil was super informative on all the products available & understood exactly what I wanted. James came out to install our solar sky light first thing the next morning. He was lovely to deal with, explained everything he was doing and how it worked and the kids loved watching him light up our kitchen. I can't recommend this company enough! I think the photo speaks for itself! Show additional information

Honest, friendly and great product

I was very impressed by Jordy and the SolarBright team. The quotation process was very responsive and honest information was given to me to avoid over-spending. Jordy's service is exceptional and he even showed up to my house today to make sure it all looked ok and I was happy. The installation was done over two days allowing for pending rain and the team seemed to do a great job. I am producing more power than I did from a previous solution installed last year that was twice the price. The customer service team answered all my questions promptly and pushed my install earlier to accomodate my travel plans. I feel like this is a company who is going to be there for me when I need it. These guys have my highest recommendation. Show additional information

Good Service

We are happy to recommend Solarbright for their service with all our Solar needs taken by their team.
It was a good experience and pleased to have solar panels on our roof.
Jordy and the Team were a good crew and they have done many this is why they were recommended to us.
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Very happy with Installation & Product

Solar Bright staff were very friendly and professional, they kept us updated at all times. Show additional information

Very Professional

All the quoting processes were quite thorough and professional. However the SolarBright presentation (Jordy) was a step above both in information and advice.
Installation went very smoothly in all aspects.
Customer service supplied all the forms necessary to send to supplier (Origin Energy) re grid connection. Have not heard from them as yet and still not connected.
I could only fit 14 panels on north facing roof. Therefore needed maximum output from panels. LG seemed best for my purposes. Though more expensive I thought they would serve me better in long run. SolarBright are authorised dealers for these panels.
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Great people. Able to assist me at every turn.

The representatives and staff of this company were great to deal with. No problem was too difficult, great easy and completed with ease. Show additional information

Great Experience!

Solar Bright was very easy to deal with. Their response was very prompt with quotation, answering queries and organising the installation. Nicholas is very patient and courteous. He explained pros and cons of all the options. He was very helpful and not pushy at all. The actual installation went smoothly. The installers were very friendly and efficient. Show additional information

Annalise

Fantastic service. Salesman was very knowledgeable and installers very professional. Will definitely be recommending to others. Show additional information

Easy

Thankful for the easy process. Very professional and installation was on time and well communicated Show additional information

Great system and good to deal with.

Jordy from Solarbright told us everything we wanted and needed to know about Solar. Hours of internet searching confirmed all his information. We purchased LG panels with 25 year warranty and a Fronius inverter with 10 year warranty. The installation was excellent and completed in 6 hours. Show additional information

Fantastic

The sales/quoting process was excellent
The installation was done very well.
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Highly Reccomend

I would highly recommend Jordy and the team at SolarBright for all your solar needs. With being local to us and having great reviews online we felt very comfortable with choosing this company to install our panels. they have been amazing to deal with from the very start of the process all the way to months after helping us with dealing with the energy companies to make sure we where happy with our plan and where getting the best deal. We really appreciated the help, thanks Brett H. Show additional information

Great service from the local office of SolarBright

We received a few quotes from different companies. Solar Bright were not the cheapest, but were competitive. We were very happy with the personal service offered by a local company that actually has an office in our town. Jordy was very helpful, explained the process, the expectations of power generation and billing and the local office kept us informed of timelines for installation. So far so good. We are generating about 23KwH a day and it is still August. Origin Energy were a little slow to get to us to change the meter, but we are now up and running. Show additional information

Solarbrite

From the moment I met Jordy I knew he was the person I wanted behind my Solar Panels. I did a lot of research and Jordy and Solarbrite staff answered al my questions. Josh snd his team of Electricians were helpful and professional. I have recommended Solarbrite to everyone I know. The after service from Jordy has been very helpful. Thanks Solarbrite. Show additional information

Extremely Happy with the service

They were up front about everything eg; I needed the solar panels to be connected to the battery I had installed in Feb this year, not like another solar company that at first they said yes to the price they gave me then asked for more money after I paid for the installation that was not yet installed, I did ask for my money to be refunded and they returned the full amount. Show additional information

Professional sales person and installer

the quotation process was done in our home. As we inherited a very week system, we wished to be advised and provided with various scenarios and quotes. it has been a very informative process therefore it was easy for us to make a decision Show additional information

Perfect installation

The whole process was simple and faster .Javier came to our house and showed us the design and explained the process .
Once I said yes to them ,within a week installation process done. Very impressed.
My concern was there are so many cheap installers but I first checked with lg company to get the their authorised dealer and SolarBright is one of them. Thats enough for me to trust this company.
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Awesome salesman, fantastic office staff, and a very professional installer

Massive congratulations to a very professional business, salesman Michael was very professional and knows he’s product, Andrew the installer, what a tradesman, thank u to all Show additional information

Excellent!!

The whole process from enquiry through to installation was easy with Solar Bright. All staff were professional and accommodating. Everything was explained completely and all transactions were transparent. Discussions were had around retailer prices and rebates, and the process of smart meter installation. Our grid application was lodged ahead of time and approved so there would be no issues with connecting to the network infrastructure.. We also had our solar hot water system replaced with new panels too. Thanks to Jordy for providing excellent customer service and thorough and open communication. Nothing was an issue and i could not say enough positive things about the overall experience. Thanks to all involved on a fantastic job. Very happy customers! Show additional information
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Hi Finn,
I had the pleasure of using your fantastic Solar Quotes to obtain a few quotes (6 in all) Three from your website. My stipulation with all quotes was Solar Panels must be LG as I had done a a lot of investigating of different panels and came across LG's brilliant website dealing with their panels and also spoke to a rep who gave me further advice and information. to my amazement and disgust I found nearly all companies supplying quotes, tried to push me to the panels they supply. I never heard from 3 of them after I stuck to my guns with the LG panels. The only company willing to happily supply the panels I requested was SolarBright at Port Macquarie and their quote was the best of all of them.

Anthony from SolarBright came to my residence checked the roof space and electricity meters gave me a quote and the rest is history. I could not speak highly enough of the staff and installers who did a first class job of installing, and am really happy with the performance of the LG panels. I would have no hesitation in recommending SolarBright Port Macquarie to those thinking of Solar and don't forget to use Solarquotes for genuine installers.
Regards
Denis.
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Great service and follow-up by Jordy

Jordy and the team from SolarBright explained the options available and the pro and con of various options and we felt very well informed to be able to choose the products that we thought met our needs. The installation was done professionally and Jordy made sure to touch base with us and made himself available afterward to ensure that we were happy with the work and that the product met our expectations. We would not hesitate to recommend Jordy’s services if you are looking for solar power, sky-lights and roof ventilators. Show additional information

Wish I did it earlier!

Clear information from the start with a good indication of what could be achieved based on my electricity bill.
System is up and running for 6 months and my bill has been reduced to 20%.
Installers were very friendly and left everything clean.
Thanks Jordy and installers from Solar Bright Port Macquarie.
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Great service

Professional and engaging
Jordy was brilliant from the start and I was sold on the first visit. I did not even think of going anywhere else after talking to Jordy. He really knows his solar products.The installation team was very professional as well.
Jordy assisted post-installation to explain ways to get the best possible deal out of our energy provider Much appreciation Jordy.
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First Rate People, Products and Service

Jordy was brilliant from go to whoa. He really knows his products and didn't pressure us into the priciest option. We were always confident that he was putting our needs before his commission. The installation team was very professional and did a more than tidy job, and Jordy's excellent customer service did not evaporate as can so often be the case with less scrupulous operators. He came by post-installation to run us through the ins and outs of the system and its various user interface, and explain ways to get the best possible deal out of energy providers. Thank you, Jordy! Show additional information

Great System

Received our first bill after having our system installed. We are very happy with result.
Jordy at Port Macquarie office was very helpful & informative.
The installation process went off without a hitch they were also very friendly & informative
I have highly recommended them to friends who have also had a similar experience to ours
Can't go wrong if you get the guys in Port Macquarie to give you a quote.
Quality system with a competitive price
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Great service and product from the team

We got several quotes from local solar providers and after getting some dodgy info from one of them about future battery options, Jordy and the Solar Bright guys were the winner. They provided a larger system for a better price, were flexible and professional and very easy to deal with. We have had the system in for a few months now and haven't had an issue. Would not hesitate to recommend them to anyone.

Sales and quoting was easy, Jordy provided options for different panels but was not pushy. We ended up with 6kw of CSun panels, installed in the configuration we wanted connected to a Huawei 5kw inverter. Install was great, everything neat and done in half the time we expected.
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Wonderful service

From the moment I walked in I was very promptly serviced by Jordy and me feel welcome.
The product I’ve purchase which was a solar breeze was quickly ordered and installed really quickly.
I can’t fault Jordy and the team for doing a amazing job and I can’t recommend them highly enough
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Everything was great

We have dealt with Jordy, he was amazing,helpful and great advice,and also knows products that sells,would recommend him.
jordy was the best and great knowledge. Jordy knows all his products, is very helpful, great service and very good person to talk too.recommend Jordy to everyone, installation was great.
We purchased a skylight, 2 maxi breezes whirlybird and new solar hart.
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From start to finish the service provided by Jordy was outstanding , he went above and beyond with the quality of service he provided.

Jordy provided outstanding service, from the minute we walked into store to the final process. Show additional information

Great product, local service

Jordy from SolarBright Port Macquarie gave me great information and after I did my homework I ordered a 6.6 Solar system with LG Panels & SolarEdge inverter & Power Optimizers.
This is one of the best set ups to get and I was amazed that SolarBright were able to offer this system at such a great price.
Jordy was great to deal with and installers were friendly and clean.
Can’t go wrong if you go local.
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I received great information from Jordy at the Port Macquarie office and he provided several options in terms of panels and inverters and allowed me to review all the panels and inverters and make a choice.

I selected the Longi panels and Solax inverter and a 6.6KW system at $4700. The tradies were great and did all the little things, particularly the electrician Josh, protecting the gutters from the ladder, aligning all the switches with a level, cleaning up etc when installing the panels, inverter, switches and on the switchboard.

Couldn't fault a thing. We are very thankful to SolarBright, Jordy and Josh for installing our system.

PS: Just been going for 3 days but averaging 27Kw per day and peaking at 30.7Kkw on Saturday.
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I got my solar panels installed on 9th May 2019 by Solar Bright, Port Macquarie. I am not a happy customer. I should have gone with Harlec, Port Macquarie as advised by Solar Quotes.

I got a quote with Fronius 5.0-1 SC version and on the installation day they installed the international version. When I questioned they told the SC version of Fronius is not available in Australia. If that was the case they should have told me earlier and not on the installation day. I knew that they were telling lies but I was helpless.

They were disrespectful and treated me badly. The installers didn't install the panels in proper alignment. I find Solar Bright is just a sales company like Sun Boost or Arise Solar who use subcontractors to install the PV system. Don't expect them to offer you what the sales person promise. If you question, you will get a call from their Sydney office telling that the sales person was not knowledgeable enough. Guys I would highly recommend you to install your panels through electrical companies rather than sales companies.
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not yet installed, however so far its been a good experience Show additional information
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I had Solar Bright also install the new smart meter however Endeavour Energy has changed who can install the meters and Endeavour will now be installing them and this came into effect on 4th December 2017. I went ahead with a SMA inverter and JA Solar panels

Please only use my christian name
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This company offered LG Panels which I preferred to the Chinese Jinko panels offered by the other suppliers.
This company was the only one who could be bothered to present themselves for an interview.
The install will be next Thursday so we will see how that goes.
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Great all round service Show additional information
NOT TOO LONG AFTER THEY INSTALLED THE SOLAR MY ROOF LEAKED, & AFTER THE CIRCUIT BREAKER ( OUTSIDE TAKING WATER ) & ONE INVERTER STOPPED WORKING THEY CHARGED ME $500.00 ( THEY SAID THE CO. CLOSED DOWN ) THEY REPLACED THE INVERTER & NOW ONE OF THE INVERTERS STOPPED WORKING & THEY SAID IT WILL BE AT LEAST 1 1/2 WEEKS WHEN SOME ONE WILL CALL ME. I DON'T UNDERSTAND WHY THEY DON'T CARE OF A CUSTOMER LIKE ME, I GOT THEM 4 CUSTOMERS & ALL INSTALLED SOLAR. Show additional information
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After researching as much information as we could get including your excellent site we decided on 19 x 285w LG panels & SMA 5 kW inverter and got quotes for that.
We had quotes from Beyond Solar, Earth Solar, Solar Bright & Namoi Sustainable Energy. NSE was for a more expensive system (back to base monitoring etc.) $10k.
The others were similar prices (same equipment) with Beyond Solar slightly better.
The Solar Bright rep who lives locally and had been out to inspect toe site followed up the next day and when told he was more expensive said he would look at the quote and get back. He came back with a quote $300 better than Beyond Solar and able to install the next week so we signed up.
The Beyond Solar rep followed up a week later and said he could do a better quote using 18 panels but I said we had already decided.
When the installers arrived they only had 18 panels. When I questioned the difference they said they couldn't fit 19 x 285w (5.415 kw) panels to a 5kw inverter, in fact they had had to return and remove a panel where they had done that. The installer suggested that there would be an a adjustment to the invoice.
Of course when the installation was finished that afternoon and the invoice produced the only adjustment was to supply 18 panels instead of 19 and the price was still $7,500.
Got the rep on the phone to protest & he went on like a child who had been caught steeling apples and all he could say was "I wouldn't want to blow up your inverter" even though he had been happy to quote on 19 panels and didn't bother to let me know there would only be 18. I eventually paid the invoice but be wont be getting a recommendation from me even though the system seems to be working well. Very happy to see my brother has signed up with Beyond Solar for his 5kW system.
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SolarBright were on time and always contactable. The sales person was knowledgeable and very sincere. We went for this system as it was within our budget and exactly what we wanted. They were offering 4 kW for the price of the other companies 3 kW. Very happy so far. Let's now hope we get plenty of sun and a big reduction in the bill. Show additional information
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They were very helpful and knew their products capability.

Their company was well established and we had dealt with them previously with the installation of two solar tubes.
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