SolarBright Reviews

Based on 108 ratings Aus Ranking

  • 5 star 57
  • 4 star 39
  • 3 star 10
  • 2 star 1
  • 1 star 1

Average Customer Review

  • Value
    4.61
  • System Quality
    4.63
  • Customer Service
    4.60
  • Installation
    4.63

Show ratings from:

Timeline

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

About SolarBright, Solar Installers

SolarBright

Reviewers report paying: $3,400 - $9,200 for depending on hardware choice and installation difficulty ( how is this calculated? )

SolarBright is 100% Australian owned family business supplying a range of world class energy saving products which have helped thousands of families and businesses save substantial amounts of money off their power bills.

We are solar panel installation and solar battery experts, providing high quality solar panel systems for residential and commercial solar customers who want to save money by using solar energy.

Our aim is to bring the best solar system technology, such LG solar panels, SMA, Solar Edge inverters and Tesla PowerWall batteries, to market at the best possible prices for the advantage of our customers.

SolarBright is one of the largest solar panel installers in Sydney, and we also install solar systems across regional NSW from our company owned and purpose-built facility in Prestons and Port Macquarie branch.

Our MaxLight energy rated skylights and MaxBreeze solar roof ventilators are available from distributors across Australia and New Zealand.

SolarBright Solar Reviews

Great To Deal With

Process from initial call, to quote and installation was a pleasure.
Everybody involved was so pleasant to deal with. Jordy took us through everything from the start and has been with us even after the money was paid! The 6.6 kWh Unit looks great and works very well, even in early Spring.
We look forward to many years of reliable service from this unit and back up if needed from Jordy and SolarBright Port Macquarie.
Show additional information

Installers did fantastic job with the very challenging weather. They cleaned up after themselves and explained everything.

Quoting process went smootly. The sales person gave me the price what sounds realistic, not overpriced.

Installation went as promised, they cleaned up after themselves, struggelled with the very strong wind to get the panels up. In one stage they said, we coming back tomorrow to finalize the job as it became dangerous. But after a little consideration, they still managed to finish the job.

The solar panels doing their job, as I see them from the app from my mobil phone. Sales person Daniel spoke to my Energy provider to get electricity meter changed, that is all done now and hope is connected to the grid. I spoke to my Energy provider, they gave me new plan for Solar Energy, but that is not the best. Will look around for better deals.
Show additional information

No fuss

No fuss process and professional from the beginning. Solar Bright were available every step of the way and communication was key. Installation was very punctual, extremely tidy and mannerly. Show additional information

Solar Bright PV installation.

I found Jordy of Solar Bright very helpful and easy to deal with when quoting me on a new 6.6 KW PV system for my residence. His price was very competitive and the installation was carried out punctually and efficiently as originally promised.
Since installation I have had cost savings from my electricity bills and any questions have been answered quickly and concisely by Jordy. Quite happy to recommend Solar Bright for PV installation.
Ian
Show additional information

Value for money and a great service

After doing some research, we decided to go "solar" and to get a quote from an established reliable supplier, preferably close to Port Macquarie.
SolarBright ticked all the boxes and we received good honest consultation from Jordy Beeckmans.
We picked the 6.6KW Solar Power System with 20x 330W-JA panels and Sungrow inverter.
Everything was conducted very professionally and to our full satisfaction.
We are very happy with the system, the achieved cost savings and the performance of the SolarBright Team.
Show additional information

Fantastic job from Jordy and SolarBright. We are very happy with everything from negotiating with Jordy on what panels and inverter would best suit us. The installers, that were quick and efficient.

We highly recommend Jordy and the SolarBright team.
From the start, negotiating with Jordy on the system that best suited us.
Installation was quick and efficient, even installed the app on my phone and showed me how it works.
We couldn't be happier.
Show additional information

Exceptional service, knowledgeable & easy experience

Jordy from Solar Bright arrived a few hours after I rang for a quote. He explained the whole process more simply than any of the other companies, was super on the ball with corresponding any of my follow up questions & wasn’t over pushy like others. Local company in Port Macquarie was also a big selling point in case anything ever goes wrong. Installers were prompt, helpful & system is running beautifully. Solar is a no brainer! I recommend Jordy & the Solar Bright team. Luke Show additional information

Exactly what I wanted

Jordy did a great job with the quote and explaining the design and performance of the system. All the necessary paperwork was organised by SolarBright. Installation went to plan with no problems. A very easy company to deal with and nothing was a problem to them. Highly recommended. Show additional information

Top notch Installation of a Top Quality System

I chose SolarBright on the back of five good mates choosing the company to install their systems. Three of those mates are fastidious researchers hen choosing a product to purchase. I too like to "check out"a product closely before determining who & what to go with. SolarBright ticked all the boxes:
*Very personable & non-pushy Sales process through Jordy Beeckmans; * Top-notch Seraphim Panels & a quality Sungrow Inverter. *Confidence in a well established 12yr old local Port Macquarie business that would back it's Warranty if required.* A no hitch punctual, thoroughly professional & flawless installation process by two experienced men.* Grid & iSolar App Connection was completed on the day.*Satisfaction knowing that SolarBright will back up their Warranty process if it was ever needed. 6.6kW system has produced several days lately above 34kW of power & we are still in Winter. My verdict is that this system is working superbly !!!
Show additional information

Shopped around and pleased I went with them

Nice people, polite installers who did a great job. Very happy. Show additional information

Fantastic company and product

Solar Bright in Port Macquarie is the place to go.
Their products, recommendations, sales and installation are all outstanding.
We were impressed with Jordy as he is a decent man who genuinely wants to help you and is not pushy. You only have to pay a small fee up front
and the rest flows smoothly. The installation team were professional in every way.
Solar Bright have been in this business for a long time, so you know they will be there for you.
I’d suggest that you go directly with Jordy at Solarbright, Port Macquarie and leave out the middleman
Show additional information

good trustworthy people

Jordy in sales could not be more helpful, extremely good bloke. Show additional information

Highly recommended

From start to finish everyone did there job friendly & efficiently. Every process was fully explained. Show additional information

Good communication and efficient process

The sales person was a good communicator who listened to what I had to say, provided sound advice and was prepared to negotiate a price that was fair to both of us. The installation occurred efficiently on the booked date and the monitoring app installed on my PC and explained to me. Show additional information

So far so good. Customer service was excellent.

Kevin was extremely helpful in answering the many questions I threw at him.

Installation went smoothly and looks to have been done to a high standard. There was an issue with the way the Solar Analytics device was wired up which gave some very strange data but this was rectified a couple of days later.
Show additional information
Show additional information

Excellent service

Jordy was great and super easy to deal with
Highly recommended
Show additional information

Was a pleasure to deal with them

Quick and clean instalation and after sales service was great Show additional information

New SolarEdge system by SolarBright

Joe from SolarBright very helpful/Informative giving us all the information we needed to make the right decision.

The installation team worked long hours to install our system in a day and half. They where very polite, fast efficient and cleaned up after they were finished.

The customer service team got us connected to the SolarEdge web portal the same day the install team finished.

Overall I rate the entire process 5 stars.
Show additional information

Great from start to end!

The whole process from the rep, Jordy, coming and giving lots of great information - and actually giving me quotes of systems/equipment we wanted- not what they wanted or forced onto you like many other solar companies!
The tradesmen did an amazing job - great craftsmanship with the panels and Inverter-even down to replacing damaged roof tiles!
Would very highly recommend SolarBright as a local company for Solar in the Port Macquarie area.
Show additional information

Solar Bright Exceptional customer server, Friendly & very knowledgeable

Exceptional customer server, Friendly & very knowledgeable, I had my inverter replaced and Solar Bright did a great job helping my with choosing my system and installing it at a great price. Staff are very helpful and professional. Would recommend to anyone looking at buying a new system or just replacing there old one. My whole experience with Solar Bright was exceptional. Show additional information

Knowledgeable and committed

We were very impressed by Kevin’s knowledge and commitment to providing us with the best option for our solar system. He went above and beyond to assist us. The installation was prompt and well done overall. There were some limitations with communication. The office staff, Nicholas and Kevin were very helpful pre and post installation. We are thrilled with our solar system and would recommend Solar Bright to install for you! Show additional information

Excellent technical advice & customer service

Kevin was brilliant as he answered many of my technical questions and shading concerns by providing me with historical shading data related to my property. He then designed a system that will do the job that it was designed to do using panels and an inverter suitable. Kevin didn’t try to sell me the most expensive panels, just the ones that will do the job with reasonable warranties and good value for money.
The installers were very professional and respectful on-site installing the system with ease and leaving no mess behind. The system is now installed to the grid and running well. Thank you Kevin and everyone else involved in the process from start to finish.
Show additional information

Excellent Installation

Jordy was very informative and helpful. Installation was completed punctually with installers polite and tidy. Solarbright organised grid connection . We are very happy with the results. Show additional information

Great price, fitting and service. Very happy.

Fantastic service, arranged everything including warranty submission. Great value for money. Happy to recommend. Show additional information

Great quote, installation was smooth & successfully completed in one day

SolarBright were amazing, Jordy was informative about the components of Solar System, quote was competitive. The guys who completed installation were punctual, efficient, professional explained the functional elements of the system. I was given all the paperwork to complete the connection with provider. Pre & post sales Customer Service from Jordy & Office staff was excellent Show additional information

Great system highly professional

I did my homework as well as receiving no less than 5 quotes all for similar 6.6kw systems. They were all around a similar price. I decided to go with Solar Bright as they had the exact products I wanted installed ,were a good price and could install in a reasonable time. When time came for installation, they arrived on time and did everything they said they would. I found the installation team to be very polite and professional. The system has been up an running now for a couple of months and so far have not had a problem. Highly recommend them. Show additional information

Very professional, kind and very patient. After reviewing quotation report, there is no reason to reject. All answers are in it.

There is no issues from quotaion to installation, very well mange whole process without any delaying or issues.
Even they look after the installation. My contact person Thomas Yako, He is the champion.
He is young but very professional and customer oriented mindset. Whitout his service, service level is not outstanding.
He is willing to listen what I want and trying to do his best to figure it out and make it. He make me delighted whenever I ask questions. He proves this solar installation is very successful.
Show additional information

Excellent customer service and value for money.

Kevin Little fr preston provided excellent customer services he came to my house explained how system works and warranty. I’ve had solar about a month so far so good very happy Kevin very helpful thanks. Show additional information

Solar inverter replaced free of charge

Nicholas came to my house and professionally fixed the problem and in New year he replaced Solax inverter free of charge..john their installer came always helpful asked question and install the inverter.
Thank you solar bright for your service and assistance.
Will recommend to others to use solax bright
Show additional information

Excellent customer service. Value for money.

Jordy from Pt Macquarie provided excellent customer service. Jordy provided us with a range of options and explained the pros and cons ofeach. Jordy was thorough and approachable from the the site visit to the installation. Jordy was extremely knowledgeable and helpful when setting uup the grid connection. Mick inatalled the units in a professional manner and maintained a tidy work site. Show additional information

From cynic to believer.

I had 3 quotes from your site & SolarBright were the only ones to follow up. Jordy was very easy to understand and went thru my previous bills & indicated what I could expect to achieve. His knowledge of the industry & products was excellent. I installed 6.6kw system,22 Csun panels & a Solax inverter. The installation team headed by Josh were excellent . Josh looked at where to install the inverter and recommended the outside wall and did a first class job. My bills were anywhere between $400-600 and my first full time bill post install was $103 . Still waiting on second bill. I check the inverter regularly and have achieved as high as 35kw on some days. I would have no hesitation in recommending the SolarBright team from Port Macquarie. Show additional information

A satisfied customer of SolarBright.

Professional & friendly Solar Company to deal with. Received good advice and prompt service through the whole process from Kevin and Thomas. Very good installation crew, courteous, tidy, punctual. Recommends to any prospective customers. Show additional information

Could not be happier!

Jordy's quoting was great, the installation was done in two half days with all of the old panels, etc removed.
Grid connection was same day. Everything was as I expected it to be.
Show additional information

Highly recommended

Jordy and his crew were a pleasure to deal with from the beginning. The job and all communication was done without fuss and I am very happy with the service I received. I have recommended SolarBright to a neighbour who has used SolarBright and expressed to me the same satisfaction. Show additional information

Great from start to finish it is a very good and profecinal conpany to deal with

Jordy was very friendly and informative, answering all of our questions confidently. Work was done within time frame he told us. No hold ups at all. Show additional information

Fantastic service.

The whole process from sales presentation by Jordy, communication with Kylie from the Port Macquarie office and the installation all went according to plan. Would recommend SolarBright without hesitation. Show additional information

Fantastic Service

Very impressed by the high professional standards of Jordy and installation team. Jordy was very open and honest on the information provided and always responded to our emails or text questions quickly. Jordy also made a number of visits to our home before and after installation to ensure we were happy with the product and answer any other questions we may have. Exceptional service from Jordy and the local Solar Bright team. Highly Recommended. Show additional information

Great Company

I have no complaints whatsoever from beginning through to installation. Jordy was very efficient in contacting us patiently explaining everything in detail. We were kept informed throughout and the installation team were extremely friendly, polite and hard working. Show additional information

Good job

The Solarbright quote was the best we had locally.
Salesman Jordy was very knowledgeable and helpful.
The system was installed with no hassles, I was kept informed and all went to plan and has been working well since Day 1.
Show additional information

Excellent customer service & very professional installation

The sales/quoting process was excellent, very informative and the process was very straight forward and what we didn't understand was fully explained.
The installation was very professionally done, very polite & knowledgeable installers, a very short waiting time to have them installed.
The customer service was excellent and gave the Provider all the information they needed.
Show additional information

Happy solar receiver

Thanks Solarbright and thank you Jordy Beeckmans, for the great customer service as you explained everything so well, the installation was done on the day we arranged, and the lady I spoke to on the phone helped me fill out the paper work to organise my grid connection
Cheers to all.
Show additional information

Very good service

We have had Jordy install solar and are very happy customers. Jordy was excellent in every way in keeping you in the loop. Show additional information

Worried.

I had a 6.5 KW system installed 5 months ago. Everything seemed to working OK until we started having some hot weather. Then my Solax inverter has shut its self down on two occasions. I've tried opening both front & back garage doors to give it more ventilation as well as having a fan blowing on it all day. I am starting to think this inverter isnt up to handling the amount of electricity going through it. Show additional information

Extremely happy with Solar Bright product and service

The installation process was easy and completed in one day.
They were very responsive and knowledgeable and everything went very smoothly
I was very satisfied with them, dealing with Paul and Thomas I liked their professionalism and the knowledge they had about the product.
Overall Highly recommended.
Show additional information

Solar Bright solar system

The Process of getting Quotes and knowing what system to get was hard process and a lot of home work
System not installed yet
Customer service so far has been good
Show additional information

Personal, informed system design. Quality and price matrix right

Proposal based on visit and consultation. Very clear proposal with good supporting information. Installation team did where efficient, courteous and tidy. Show additional information

Great product!

After making my first enquiry online we received a response within a day and had someone out to out house 2 days later. Phil was super informative on all the products available & understood exactly what I wanted. James came out to install our solar sky light first thing the next morning. He was lovely to deal with, explained everything he was doing and how it worked and the kids loved watching him light up our kitchen. I can't recommend this company enough! I think the photo speaks for itself! Show additional information

Honest, friendly and great product

I was very impressed by Jordy and the SolarBright team. The quotation process was very responsive and honest information was given to me to avoid over-spending. Jordy's service is exceptional and he even showed up to my house today to make sure it all looked ok and I was happy. The installation was done over two days allowing for pending rain and the team seemed to do a great job. I am producing more power than I did from a previous solution installed last year that was twice the price. The customer service team answered all my questions promptly and pushed my install earlier to accomodate my travel plans. I feel like this is a company who is going to be there for me when I need it. These guys have my highest recommendation. Show additional information

Good Service

We are happy to recommend Solarbright for their service with all our Solar needs taken by their team.
It was a good experience and pleased to have solar panels on our roof.
Jordy and the Team were a good crew and they have done many this is why they were recommended to us.
Show additional information
 To get your quotes, please enter your postcode: