Formula Sun Reviews

Based on 151 ratings Aus Ranking

  • 5 star 76
  • 4 star 68
  • 3 star 7
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Formula Sun, Solar Installers

Formula Sun
Platinum Partner
Formula Sun is a SolarQuotes Client (what does this mean?)
ABN: 83 120 679 656  ABN active since 11 Jul 2006 | Formula Sun Pty Ltd
ACN: 120 679 656  ACN active since 11 Jul 2006 | Formula Sun Pty Ltd

Reviewers report paying: $3,290 - $6,700 for depending on hardware choice and installation difficulty ( how is this calculated? )

Formula Sun is based in Fremantle WA and is truly a local solar specialist.
Our philosophy has been to provide excellent solar installations using a small team of inhouse installers, combined with honest down to earth advice.

Whilst incorporated in 2006 we have been retailing solar since 2012 making us one of the longest serving Perth solar companies. Our general electrical arm is Power Breeze Pty Ltd and our installers are first class electrical tradesmen with extensive solar experience and CEC qualifications.
We firmly believe our technical advice is second to none and customers are relieved not to get the hard sell after making contact with us through Solarquotes. We endeavour to give you an easy to understand quotation with no hidden costs in what is a highly technical field.
Our local approach means we are well positioned to offer ongoing after sales service and to service all warranties.

Formula Sun Solar Reviews

Efficient Installation

Quoting process was handled online. Formula Sun provided all the details for my review and answered all my questions.
The installation was completed efficiently on the scheduled date in approximately 4-5 hours.
Unfortunately the grid connection was not timed to coincide with the solar installation and I had to wait another 4 weeks due to the Xmas break. Considering the life of the system, it was a minor inconvenience.
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Fantastic job

Easy to deal with If system is as good as Tristan and Aaron were on the install it will be great! Great service all the way around Show additional information

Very Professional

The company provided a quote very quickly after request. Customer service is great. Were able to answer all my questions over the telephone. Offered a number of dates for installation. Price was very competitive with other quotes. Installation was fantastic, the tradesmen were very professional, arrived on time, neat tidy work and answered all my questions. Grid connection has still not occurred although advised by Formula Sun they have contacted Western Power twice. I trust they will continue to follow up this until resolved. I recommend this company. Show additional information

Price offered for system compared very favourably with competition. Ratings for installation quality was high. We went fir Formula Sun and it appears - that we got just that.

Quick installation, all good. A bit less “professional” in the sales process than competitors. Show additional information

Professional Install and easy to deal with

Great customer service and very professional installation. The whole process was very easy with Formula Sun Show additional information

Happy but not!

The whole process was prompt and detailed by email (using Google earth and Nearmap - no site visit ) but I did order a Fronius inverter and was expecting installation of to be in the garage. I asked do they need to inspect before as I perceived access would not be straight forward but was told not necessary.
Unfortunately when it came to installation they couldn't get cable access from garage to the switch board so they inverter had to be mounted externally on a side wall with some surface conduiting and they installed a Goodwe inverter.
The installers were very good and did a great job in minimising surface conduit and job was very neat and they installed a shade structure over the inverter.
Overall the system is working as expected and the inverter would have been external using other companies.
Would recommend Formula Sun to others but get a site visit by the installer before signing off.
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Professional install

Sales / quoting was prompt and polite.
Install was arranged quickly.
Installation went without a hitch. The panels are positioned so they are not visible from the front of our house as requested.
The inverter unit was positioned well also.
No mess was left behind.
Customer service was great. A very smooth process. We are very happy and highly recommend Formula Sun.
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Fits the Bill

Wasn't seemless but these things rarely are. Only weird thing is a Formula Sun use a mans buisiness email (assume the owner) yet never actually dealt with him in any way, always dealt with a lovely helpful lady that coordinated the job just fine. All in all happy with the system for the price and I added an extra job for the installer that was catered for with no fuss. Install was nice and neat, happy with the result. Would recommend. Show additional information

Installation faultless

Following the prompts from Solarquotes I got contacts, plus a few others from my own research. I narrowed down my choice of inverter and panels from the reviews, and other sources, and finally chose Formula Sun to do the job, even though my contact with them did not go well. The final decision was made based on them being able to supply the hardware and the rave reviews for their installers. I was not disappointed. They arrived on time, made adjustments to the plan as the panels ( 19 of them split between east and west facing roof surfaces) were different sizes on the plan! Todd and partner expertly adjusted the plan and made them all fit. They worked quickly (in 40c + temps) and finished on time. Show additional information

Informative and simple

The team contacted me straight away. My roof is shaded. I was told exactly how many solar panels I would need. no sales pitches to buy bigger or better. How the panels would work was explained to in clear and concise terms.
Installers were polite and explained exactly want they were doing to my roof.
Overall the experience was painless and the team were friendly and honest. Well done
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From start to finish A++

Having asked for quotes through this website, this company were the only ones to send a fact sheet and a quote without the hassle of a site visit and a pushy salesperson which is the one thing I dreaded happening.
After being happy with the original quote I expressed some resignations that perhaps my roof being a smaller than average size, may not fit the original quote. Pania arranged the installers they use to site visit and he expertly gave me his opinion and a different panel design was offered with slightly smaller panels.
Due to this the quote was revised slightly cheaper and after some time to persuade my wife that solar was the way forward and cost effective I was able to give the go ahead.
The install date was swift(withing the week), Pania and Phil organised the changeover of the meter with Synergy/Western Power, and the day of install the meter was changed over and the 2 gents installing did a stellar install and I couldn't be happier with my install
For reference JA solar panels(due to delivery delays my original Risen panels were unavailable) and a Goodwe inverter.
The installers got my inverter onto my wifi inverter, the app downloaded, and I am now obsessed with looking at the KWs my panels are generating every day since!
I would have absolutely no hesitation recommending Formula sun for this install and the products so far so good!
Thanks again guys
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Fantastic Solar experience!

From start to finish these guys were excellent. I was really pleased with the knowledge of the guys in the office and they answered all the questions I had and gave me great confidence in there ability to provide a great service, they made sure that their technician called me when I had a question regarding install that the office staff could not answer. The team they sent for installation were excellent, very polite, friendly and a pleasure to have in our home. I can’t recommend these guys enough, I have already sent them two more customers who have also been very happy with their work. Show additional information

solar made easy

Great experience getting solar from Phil Mercer and team.
On time, all organized by Pania
Fitting crew guys were quick efficient and tidy.
Thanks Formula sun.
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From quick quote to amazing installer experience

From the moment we spoke to Formula Sun we realised they were a local business and not those Facebook marketed resellers. From speaking to the owner and others who took the calls and emails we went from quote to install on a day of our choice in 2 weeks. It wasn’t easy for them, a 3 storey townhouse, rear house, steep driveway and required an all terrain cherry picker. Nothing was too much trouble. Today as described at 7:30am cherry picker delivered by 8:30 the team was on the roof installing a 6kw set of panels and doing the electrical on the ground floor. Clean and tidy worksite, no mess left behind, friendly team who took the time to demo the app and how the inverter worked, Before they left early afternoon we were generating over 3000 Watts. Great local business who really made us feel like they cared. Show additional information

Helpful and prompt installation, without a hard sell

Everyone we dealt with was extremely courteous and helpful. The installers were very polite and tidy and helpful
There were a couple of unexpected hiccups but they were dealt with promptly and efficiently and we are very happy with the end result.
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Ticked all the boxes

Dealing with Formula Sun was easy, informative, no fuss quote and negotiation. Prompt replies and efficient well mannered installers. Show additional information

Great company, great service, excellent installation.

The engagement with Phil and the team was a pleasure. The team sent out did a fantastic job and I was very impressed with their workmanship and how they were able to meet our aesthetic requirements. Their solution was also excellent value for money. Show additional information

Fantastic my lady friend also got the same system

Good system good price my lady friend also got the same system through formula sun Show additional information

Very happy with Formula Sun and my new solar system!

From start to finish with Formula sun was easy and informative. It was the only company out of the 3 through SolarQuotes that sent me a quote straight off the bat- the other 2 required me to ‘book’ a phone call (a bit hard when you drive for work.) Quote included different panels and inverters- all priced out.

I had questions about shading and they came up with a solution (that neither other company did.) Were also happy to answer ALL the questions I threw at them.

Once I decided to go ahead I had an install within 10 days. They organised everything with the ‘Grid’ provider. The guys who came out were great- friendly, professional, on-time and knowledgeable. Talked me through some options regarding inverter placement. They tried for the most ideal option but to their disappointment (they took great pride in their work) it couldn’t be done due to the house.

They then tried to do the job as visually appealing as possible- but again issues with the house and had to call it a day. Came back 2 days later, finished the install promptly, patched some holes they didn’t end up using and still tried to make it look good (which it does.)

10/10 would recommend.

Goodwe 5 kw inverter
Longi 350w black framed panels (look great on my dark roof)
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Efficient and professional

Quote was quick and easy over the phone.
It was a Replacement, thus quick and easy for all, on time and did everything I expected.
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Solar installation

We recently had a solar system installed. We're happy with the performance of the system so far, and pleased with the quality of the work done by the installers. They took the time to ensure the cabling and installation did not detract from the street appeal of our home. Show additional information

Great value and system performance

Non-pushy quotation. Install was good, could have tidied up the roof a little better but not bad. Communication by email seemed a bit rushed but generally responsive.

Great communication on the phone with the install team regarding position/layout of modules and inverter.
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Quality installation and system

The quoting process was a desk based one, but they had all the details and got it right. The installation itself wasa bit bumpy with a few missed dates due to sickness, weather and other assorted issues that couldn't be helped. The work though was high quality. The customer service from the installers was very good and they came up with a range of installation options when they were not able to instal on time. Show additional information

Hassle free, great installation.

Phil at Formula Sun was receptive to my questions and helpful in achieving hot water diversion in the most cost effective way for me. The process was low friction and we went from quote to result with hardly a thing to stress about. Great service :) Show additional information

Solar at Last!

The initial contact with Formula Sun was informative and helpful
There was some miscommunication within the office re installation plans which caused me to reconsider my options.
I went ahead with using Formula Sun after further discussion. I was happy with final installation process.
The installers were polite, tidy, punctual and informative.
The engineer who set up the app once meter was altered was brilliant.
Would recommend Formula Sun.
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No hassle sales and same installation experience

Very easy process from start to finish. Installers did a tidy job with no hassles Show additional information

Easy, affordable, great service

Formula Sun were responsive, knowledgeable, great value for money, punctual and neat job, fast turnaround, great after sales follow up. Didn’t try to bag the opposition, honest approach. All round great experience. Show additional information

Very informative salesperson, quality install.

Seamless sales experience, very informative and not pushy. Installation was quick, punctual and the installer had a good attention to detail. Customer service ws exceptional. Show additional information

Super Easy, Super Quick, Super happy

I requested a couple of quotes through solarquotes on a recent Friday, one being Formula Solar.

First tick - Phil from Formula Solar responded that Saturday with a couple of options and layout of the best panel arrangement, a super quick turn around from the quote request. I waited for the second quote to come through for comparison sake and also reached out to synergy for a quote as well.

Second tick - After doing some thorough research I decided I would like to pick different panels and inverter to the ones suggested by Phil, I suggested the change to both companies that quoted, Formula Solar rapidly replied that they were happy to supply both the panels and inverter that I had chosen. The other company would not change the panels as they had a set brand.

Third tick - After a bit of backwards and forwards with quotes and the like, Formula Sun on Monday let me know they had a vacancy for an install on that Thursday - happy days. Formula Sun also listened to explanation of inverter location and upgraded the AC cable to accommodate.

Fourth Tick - the install was super easy, the installer arrived on time, listened to where I wanted the inverter, placing it in exactly the right spot and also listened to my slight change in panel layout location, happily going ahead with what I had requested. The installation was completed quickly and easily with no mess left behind, Its a great neat job too.

Fifth Tick - the after sales contact from Phil has been great as well - even recently asking for log in details to check the inverter is working correctly.

I have absolutely no hesitation on recommending these guys - even if you're like me and think "you only get what you pay for - the more expensive guys are obviously better" not in this instance, that's for sure!

Hint - if you are wanting to track your power in and out, get them to install a power meter - my inverter is a Fronius - so a Fronius Smart meter means I can see how much I am using and how much I am generating.

My days are now filed with constantly checking my solar gainz, turning appliances on and off to see the effect on power drain - it's been great to have something to do while taking a break from working from home due to COVID-19!
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Don’t pay until you get everything

They were very quick to respond to the request for quote and the price was reasonable. The information I was quoted on was not what I got - more panels than I was told were being installed and the installer couldn’t explain why and a different (better quality) inverter because of supply problems. Installation was ok, but disappointed that they left some of the panels dirty with tile dust.

Post installation has been terrible - I had to keep chasing for the login details for the Huawei and only got it by only paying half the bill. Then made the major mistake of paying before receiving warranties and manual, which he promised were being sent two weeks ago.
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So Easy

Dealing with Formula Sun was easy and efficient. I went with Formula Sun based on their response to my inquiries, the discussion we had when Tom visited, the fact that they were pretty local and well established. They were not the lowest price, but I compared ratings and reviews of the other installers, and decided the premium was worth it from a risk/afterservice perspective. They have had a long association with Power Breeze who did the installation and the guys who came were really polite, efficient, easy to deal with and very tidy. The 6.6KW system, wiring and inverter is very neatly fitted and working as it should. Installed in a day and only a week after agreeing everything. Formula Sun also took care of Synergy and Western Power so no stress whatsoever on my side. I recommend them highly. Show additional information
Easy to deal with, polite, helpful, and the installers were a delight to have in the house. A great job done. Show additional information

How can it be this easy!

Received a quote from Phil that was no b.s - just honest advice about panel locations, system size and brands. Once I gave the go ahead was able to squeeze me in straight away. The installers arrived and checked a few things with me re install locations then off the went. All done in a day and connected up ready to go. Only delay in the process was waiting for western power to upgrade my meter. All done now and producing about 40kwh per day over the past few days - plus we start feeding in from about 9am which is amazing. Haven’t seen a statement from Synergy yet, but I’m hopeful the days of +$500 Bills are long gone! Show additional information

Excellent service, installation and competative price

We highly recommend Phil and the Formula Sun team in WA. They were recommended by word of mouth by our neighbours and we will now recommend them ourselves!
Excellent service, installation and competitive quote for superior quality equipment, they organised the paper work and set up with Western Power. Installation within days by good installers who went the extra mile to do some complex wiring to set up the inverter as we requested. Tidy, polite, punctual.
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Fantastic service

Formula Sun were fast responsive and able to explain things for us if we needed more clarification. We used optimisers to address a shade issue and have a system that is generating very well without any north facing panels.
Formula Sun did all the leg work to organise the new digital meter and grid connection.
Installation occurred two weeks from first contact. Installers turned up on time on a 40 degree plus day. Very impressed!!!
I am tracking power generation with the WIFI, consumption and exports on the digital grid meter. We’re winning already!!
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Good all round. Very knowledgeable and professional
Installation via 3rd party also top guys.
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very happy

easy as pie, great system, really happy. Formula Sun was referred to me and i have subsequently recommended to 2 more people Show additional information

Satisfied customer

I was very satisfied with the quote and the professionalism with the installation process. I subsequently had a slight problem with power to my bore which had been interrupted. Within 48 hours of my notifying Formula Sun the issue was resolved. The gentlemen with whom I dealt were very professional, informative and respectful. Show additional information

Fantastic Job.

I have no problems in recommending Formula Sun Solar. Phil was helpful and fully explained what was going to happen, I received emails describing everything that was going to happen.
The Guys who installed our Solar were great and helped me understand all the required information on how the Solar Panels and Inverter worked.
They were 1.5 hours early for installation, I was very happy with that.
The customer service is amazing.
Well done to a wonderful team, plus the followup emails were awesome too.
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Put the extra effort

Extra effort to give a call on the weekend to answer my questions Show additional information

Easy to deal with...

- Quick quoting process: only took 1-2 days to get a quote. From there, installation happened 2 weeks from accepting the quote. Show additional information

Good value, quality, advice

Ordered 2x6.6kw systems. One for me and 2nd for sister. Both used fanless Goodwe inverter and Longi 315W solar panels. System generating around 43kw to 45kw per day on sunny cloud free days since installed. Cloudy or wet days I get above 30kw.

Web app easy to set up and use which shows instant and total generation via graph and number and accessibility via internet anywhere. Was easy dealing with formula sun and discussed inverter in detail. Goodwe cheaper and as reliable as others. Big difference is fanless cooling which improves reliability (ie no moving parts). Did almost buy more expensive inverter but after research realised wasnt any better.

In terms of panels, Longi seemed to have best price / reliability equation. Less output loss than other panels offered. Dyor though!

Other point was I discussed in detail location of panels as wanted morning and afternoon sun. No issues just remember to discuss when you buy the system.
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Great Company Great Price

I found Formula Sun to be interested in making sure I had all my questions answered and responded very promptly (I received responses to questions on weekends!). The installation team made sure that I was happy with the placement of the Inverter and were done in half the time I expected, even working through on a miserably damp day.

I would happily recommend Formula Sun.
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Great to deal with, excellent, professional installation

Friendly, professional installers and everything put exactly where the quote said it would go. One small issue with a foxtel antenna so if your installer asks to move an antenna, make sure they dont actually mean remove. Show additional information
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Solar made simple

We have been wanting solar on our new home and got the 3 quotes
Formula Sun listened to our concerns, advised and adjusted the system to suit
the installation was not simple but the team site assess the best options and discussed it further before going ahead very efficiently. The entire system was installed within the day (6.3kw) 20 panels
The entire journey was made simple thanks to Formula Sun
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New solar system

The quote was competitive and installed within a few weeks. They gave honest advice on the best system to suit my home. Installers were quick and clean. The basics of the system were explained. Couldn’t ask for anymore. Looks to have reduced my bill by 2/3. Show additional information

All seems to be running ok.

We haven't received any bills since installation so hard to assess quality of the system and value for money but i'm optimistic that all is good. Installation went ok. I was not happy with electricians initial thoughts on installing visible pipes along my walls but was very happy when they agreed they could hide these inside our cupboards and behind a downpipes (but due to extra effort he said it would take him 2 days to install rather than 1). Unfortunately he slightly cut through one of our Air Conditioner electrical wires and our A/C stopped working. Formula sun did not respond very urgently to this and I had to call him back again later that day to get their Electrician back out. To his credit electrician came out and admitted he had put a slight cut through a wire but said that by all accounts it should still be working. I then had to get the A/C company out to find that he had shorted out a switch inside the A/C unit. So a simple fix was all that was needed, but just annoying and time consuming chasing up trades/companies. The fist people we dealt with at Formula sun, a young lady and another man were great and informative, however we found the owner to be less attentive, needed following up and after paying for the system in full it has taken them just a few days short of a month to finally send through our User manual, warranty and other details (and some details were incorrect on one form). Show additional information

Brilliant Company!

The whole process was made so easy. Phil and team quoted an extremely reasonable price right from the start with all related information included and no 'hard' sales pitch. They are also extremely knowledgeable.
The installation team arrived on time and were clean and tidy and efficient. The products are working like a dream.
I couldn't be happier.
Thank you Formula Sun!
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Fantastic service from Phil and Tom.
They answered all questions promptly and honestly and provided professional expertise.
Their quote was very competitive, equipment supplied is of high quality and installation was on time and is very neat and tidy.
Installer even helped me to set up an app on my smartphone so I can monitor power consumption whenever I want.
Formula Sun is a local business and I highly recommend them.
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