Formula Sun Reviews

Based on 114 ratings Aus Ranking

  • 5 star 50
  • 4 star 59
  • 3 star 5
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.59
  • System Quality
    4.56
  • Customer Service
    4.69
  • Installation
    4.71

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About Formula Sun, Solar Installers

Formula Sun
Platinum Partner
Formula Sun is a SolarQuotes Client (what does this mean?)
ABN: 83 120 679 656  ABN active since 11 Jul 2006 | Formula Sun Pty Ltd
verified
ACN: 120 679 656  ACN active since 11 Jul 2006 | Formula Sun Pty Ltd
verified

Estimated pricing for system: $2,550 - $8,230 depending on hardware choice ( how is this calculated? )

Formula Sun is based in Fremantle WA and is truly a local solar specialist.
Our philosophy has been to provide excellent solar installations using a small team of inhouse installers, combined with honest down to earth advice.

Whilst incorporated in 2006 we have been retailing solar since 2012 making us one of the longest serving Perth solar companies. Our general electrical arm is Power Breeze Pty Ltd and our installers are first class electrical tradesmen with extensive solar experience and CEC qualifications.
 
We firmly believe our technical advice is second to none and customers are relieved not to get the hard sell after making contact with us through Solarquotes. We endeavour to give you an easy to understand quotation with no hidden costs in what is a highly technical field.
 
Our local approach means we are well positioned to offer ongoing after sales service and to service all warranties.
 
 

Formula Sun Solar Reviews

Great Company Great Price

I found Formula Sun to be interested in making sure I had all my questions answered and responded very promptly (I received responses to questions on weekends!). The installation team made sure that I was happy with the placement of the Inverter and were done in half the time I expected, even working through on a miserably damp day.

I would happily recommend Formula Sun.
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Great to deal with, excellent, professional installation

Friendly, professional installers and everything put exactly where the quote said it would go. One small issue with a foxtel antenna so if your installer asks to move an antenna, make sure they dont actually mean remove. Show additional information
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Solar made simple

We have been wanting solar on our new home and got the 3 quotes
Formula Sun listened to our concerns, advised and adjusted the system to suit
the installation was not simple but the team site assess the best options and discussed it further before going ahead very efficiently. The entire system was installed within the day (6.3kw) 20 panels
The entire journey was made simple thanks to Formula Sun
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New solar system

The quote was competitive and installed within a few weeks. They gave honest advice on the best system to suit my home. Installers were quick and clean. The basics of the system were explained. Couldn’t ask for anymore. Looks to have reduced my bill by 2/3. Show additional information

All seems to be running ok.

We haven't received any bills since installation so hard to assess quality of the system and value for money but i'm optimistic that all is good. Installation went ok. I was not happy with electricians initial thoughts on installing visible pipes along my walls but was very happy when they agreed they could hide these inside our cupboards and behind a downpipes (but due to extra effort he said it would take him 2 days to install rather than 1). Unfortunately he slightly cut through one of our Air Conditioner electrical wires and our A/C stopped working. Formula sun did not respond very urgently to this and I had to call him back again later that day to get their Electrician back out. To his credit electrician came out and admitted he had put a slight cut through a wire but said that by all accounts it should still be working. I then had to get the A/C company out to find that he had shorted out a switch inside the A/C unit. So a simple fix was all that was needed, but just annoying and time consuming chasing up trades/companies. The fist people we dealt with at Formula sun, a young lady and another man were great and informative, however we found the owner to be less attentive, needed following up and after paying for the system in full it has taken them just a few days short of a month to finally send through our User manual, warranty and other details (and some details were incorrect on one form). Show additional information

Brilliant Company!

The whole process was made so easy. Phil and team quoted an extremely reasonable price right from the start with all related information included and no 'hard' sales pitch. They are also extremely knowledgeable.
The installation team arrived on time and were clean and tidy and efficient. The products are working like a dream.
I couldn't be happier.
Thank you Formula Sun!
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GREAT SERVICE AND QUALITY INSTALLATION

Fantastic service from Phil and Tom.
They answered all questions promptly and honestly and provided professional expertise.
Their quote was very competitive, equipment supplied is of high quality and installation was on time and is very neat and tidy.
Installer even helped me to set up an app on my smartphone so I can monitor power consumption whenever I want.
Formula Sun is a local business and I highly recommend them.
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Ok installation

Sales and quoting was informative and not pushy.
Installation was punctual with the only issue was of the installers walking over my pool solar heating which I asked specifically not too - however that issue was followed up by Formula Sun promptly.
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Solar installation

We recently had a solar system installed. We're happy with the performance of the system so far, and pleased with the quality of the work done by the installers. They took the time to ensure the cabling and installation did not detract from the street appeal of our home. Show additional information

Great System

Sales and quoting was easy and informative. Scheduling and coordination of install was quick and the installers did an excellent job Show additional information

Good result for my needs

The design and selection process took a bit of time due to a) designing a system that met my requirements, and then b) finding out at the last minute that the house I had just moved into had a 3-phase electricity supply instead of a 1-phase supply, as I had thought. This affected the design of other systems I had been quoted on, because of the selection of inverters to provide the level of production & consumption monitoring & reporting that I wanted.

Throughout all of this, Phil at Formula Sun patiently answered all my questions and ended up installing a better system that he had originally designed and quoted me. It was a little more expensive but worth it for the level of monitoring and reporting. Formula Sun handled all the paperwork with Synergy and Western Power. The actual installation went relatively smoothly.

At the time of writing this, there are a couple of relatively minor outstanding issues that I expect will be resolved soon. However, the system is generating more power than I expected, even on cloudy & rainy days, which will help pay for it sooner.
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Good Value

Very professional in terms of pricing and system selection. Disappointed in loction of panels during installation as do not get optimal sun exposure. Show additional information

No hassles

From quote to install there were no hassles. Heaps of impartial info provided. Installers were super efficient and even swept up. Show additional information

Multiple Recommendations

Our choice was made easier when Solarquotes recommended Formula Sun to provide a quote. We had initiated earlier discussions with neighbours about their local solar experiences and found Formula Sun had left lasting positive impressions from quotation stage through to after sales service and were very well regarded in terms of knowledge and responses from a customer service perspective.

Our quote process had no hard sell, just fact and with a competitive price. Once we agreed to go ahead and set a date all we had to do was wait, everything was taken care of.

Installation day came & went according to plan using the materials as quoted without any hitches and they left me virtually no mess to clean up!

Completely satisfied with the overall process and we are looking forward to the future power cost savings.
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Quality installation and system

The quoting process was a desk based one, but they had all the details and got it right. The installation itself wasa bit bumpy with a few missed dates due to sickness, weather and other assorted issues that couldn't be helped. The work though was high quality. The customer service from the installers was very good and they came up with a range of installation options when they were not able to instal on time. Show additional information

Formula Sun was quick, friendly and hassle free

The quote was quick and detailed
The installation was quick and very professional.
I asked a few questions after installation and formula sun responded quickly and were willing to help.
I also recommended them to my colleague and his service was also great.
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Best price best service

Phill was great to de ask with. Sorted things out quickly and gave a great price straight up over $1000 cheaper than the next quote with the same equipment. Installation was professional and looked good. Would definitely recomend formula solar. Show additional information

Hassle free, great installation.

Phil at Formula Sun was receptive to my questions and helpful in achieving hot water diversion in the most cost effective way for me. The process was low friction and we went from quote to result with hardly a thing to stress about. Great service :) Show additional information

Keeps cutting out

Inverter keeps switching itself off and needs to be reset. Show additional information

Excellent result

Phil was methodical in his approach and came up with a great plan regarding our panels and inverter. The process was seamless and hassle free with a great installation experience. Show additional information
Friendly and professional. Answered many questions with logic and practical responses which helped me decide/ narrow down the options given all the various systems etc available. highly recommended Show additional information

Fantastic Company

From start to finish a great job with Phil and his team at Formula Sun, have already recommended them to my friends. Show additional information
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The information on the Solar Quotes website was very helpful and a great place to start. We chose Formula Sun for our solar needs for the following reasons:
1. their pricing was very competitive and reasonable;
2. they don't use external contractors to undertake the installation;
3. they had good customer service - I met with the owner of the business who was very knowledgeable, informative and honest, and he made some good recommendations to suit my needs (eg. suggesting the Longi panels with the black frames so that the panels would blend in with my charcoal coloured roof and are less visible); and
4. they had good ratings from various sources.
Formula Sun were the first to contact us and were very friendly from the outset. We received numerous quotes (from Solar Quotes and other sources) and Formula Sun was very well priced for the same package offered by the various suppliers. The cheapest quote we received was from another provider which used external contractors (which may use inferior materials for the electricals and are often ones that encourage installation of the inverter near the meterbox to save on costs). The most expensive quote we received came from a service provider that was exceptional, professional and very informative, and their electricians are employees. But the price was too high for us and on the balance, Formula Sun offered a similar service but relatively lower price for the same package.
Formula Sun's installers were very friendly, respectful and considerate. They accommodated all my preferences in terms of placement of the panels and conduits in a way that wasn't visible from the street front and they were able to install the inverter in my garage (at no extra charge). The owner of the business also attended my property on the morning of the installation to ensure that the installation complied with my requirements and that I was happy with the placement of the panels and inverter. I was consulted throughout the entire process. They also returned later to trim the length of the railings when I thought they were too long and visible (from the back of the house). I would highly recommend them and am pleased to have selected them to install our solar system.
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SolarQuotes made the job of obtaining three quotes extremely simple. We chose Phil from FormulaSun. His easy going no pressure approach made it a pleasure to deal with. My only regret is not getting solar earlier! Show additional information
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Excellent Service & Installation

Just had a 6.6kW system with 21 panels installed this week. The service from Phil at Formula Sun was excellent right from the first contact. He explained the differences in the components offered and the benefits of each system. Formula Sun took care of all applications to Western Power & Synergy. 3 weeks later I have a fully functioning system installed. Installation went smoothly, no issues and only took about 5 hours. Time will tell regarding how much I will save by early indications are good! Price was great too! Show additional information
Good experience from the beginning, Phil was easy to talk too and answered all my questions. Went with the Fronius Primo inverter and Longi Panels. Neat job from installers and no mess left behind, had trouble connecting the smart meter to Solar.web to begin contacted Phil and installer come and rectified straight away. Happy with the finished outcome thanks Formular Sun and Thank you solarquotes. Show additional information

Very happy

Phil was very quick with the detailed quote (same day) and the SolarQuotes vetting form was already completed in the documentation. I was initially concerned that no site visit was carried out but after sending a photo of my switchboard and talking to Tom on the phone I realized there probably is no need for a standard install and it's one of the ways these guys keep their costs down.

Installation day the guys turned up on time and got into it. Leon was happy to move the position of a couple of panels from the original plan and agreed on a good place for the Inverter. The guys were very polite and professional. When Leon went to fit the isolation breaker to our switchboard, he found that a previous electrician had taken some shortcuts so he spent extra time tidying up the wiring for us. When the guys left, the Inverter was generating and I could see all the info on my iPhone. Have not had to call them since.

The installation looks good to me - I went up into our roof after they left and everything looks properly done. After the install, Phil sends and email with an Instruction manual, serial numbers & wiring diagram for the installation.

The install was only last week so still getting used to the system but so far I'm very happy with Formula Sun and SolarQuotes. 5stars in all categories might seem a bit over the top but I can't really fault them in any way. I would definitely recommend them to friends & family.

Brian
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Very happy with price and quality.

Install job was done with no issues.
the guys were really helpful with some broken tiles that were there before the install begun, helped me by moving them to a new spot.
Super fast, no mess.
Would recommend.
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Easy to deal with, polite, helpful, and the installers were a delight to have in the house. A great job done. Show additional information
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Very happy with Formula Sun

At all stages through the process from quote to install Phil and his team were excellent. Highly recommended. Show additional information
Easy, efficient and good to deal with. Only criticism is having them show up to deal with a few loose ends without phoning ahead as we requested. Turned out ok since we were home, but if we hadn't been the work would not have been completed to our liking. Show additional information
No Fuss honest customer service. Show additional information
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Professional all the way and very happy customer

Phil was professional and polite in all of our phone conversation and communication
The installation was tidy, and done beautifully
The Goodwe inverter that we bought was very good value for money.
I would recommend Formula Sun Solar to any of my friends.
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From start to finish our experience with formula sun has been fantastic
Phil was very informative about the system and everything was taken care of by them with synergy etc.
The team who did the installation were great .
They never stopped and cleaned up after themselves.
Would highly recommend this company infact 2 of my friends have had their solar installed by formula sun on my recommendation
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Good all round. Very knowledgeable and professional
Installation via 3rd party also top guys.
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Only had the installation done on Tuesday 23/4/19 so a bit hard to fully judge yet Show additional information
Bit early to rate some of the QA and performance output just yet but the supply and installation went very well. Show additional information
Phil from Formula Sun is not a pushy salesman. He provided sound advice based on years of experience in the industry, selling hardware that has proven to be totally reliable, but not necessarily the most expensive option. Installation team were professional, clean and engaging.
A great process from start to finish.
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Phil was knowledgeable and was keen to recommend a good value solution Show additional information
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Phil has given incredible service all the way through the process, without ever once being pushy.

The install was within two weeks of my deposit being paid, the installation team was friendly, professional, conscientious, and took the time to go over all my questions.

Phil has been great with his after sales support too.

Highly recommended.
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We are very happy with Phil Mercer and would recommend him Show additional information
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