Green Solar Reviews
About
Since 2012 Green Solar Pty Ltd (formerly Green Solar) has supplied and installed thousands of realible, quality solar systems, provided with friendly ongoing backup and support.
Two reasons Green Solar stand out from the crowd:
Firstly, our installation knowledge, skill and neatness - a solar system installed well and configured better than the next company, will save you more money.
Firstly, our installation knowledge, skill and neatness - a solar system installed well and configured better than the next company, will save you more money.
Secondly, ongoing support - we dont see solar as a one off purchase, but an ongoing relationship - this has seen our customers save more on their power bills due to advice on retailers and general solar usage.
We have seen throughout our history, Green Solar systems save our customers more.
For your convenience, Green Solar consultants can provide quotes face to face, via video call, over the phone or via email.
For quality systems and advice, call us today - 1300 760 914.
Reviewers report paying: $5,150 - $8,300 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panels, inverter and battery brands
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Green Solar Reviews (316)
Show Most Recent reviews from All time across Australia
Average Scores
4.7/5
Value for money
4.8/5
Quality of System
4.9/5
Installation
4.8/5
Customer Service
- 5 star 197
- 4 star 112
- 3 star 7
- 2 star 0
- 1 star 0
View Timeline
28 November 2023
22 November 2023
Very professional installation
Paul was very professional and helpful. The installation was also very quick but neat and tidy. Would highly recommend.14 November 2023
Great service, friendly and informative.
Paul the owner was very helpful and the information he provided was very useful in our decision process.The install team lead lead by Paul were punctual and friendly and when they departed the site was clean and tidy and the solar system was up and running.
13 November 2023
Excellent Service
From day one Green Solar exceeded my expectations. I was kept in the loop about battery delays and nothing was too much. The installation team arrived on the day and when they left the work site was left spotless. Last but not least a huge shout out to Paul Thistleton of Green Solar for the excellent serviceBattery rating: 5/5
20 October 2023
Original Review on 24-12-2022:
Great installer
From the original quote to the completed installation everything was easy.The installation team were very courteous & extremely tidy,the quality of their work was excellent.
10 months later we asked Rob: "Are you happy with the performance of your system so far?"
No issues at all everything is working beautifully.18 October 2023
Knowledeable installer and excellent quality installation
The whole process from initiation request for quote through to installation, commissioning and handover was fantastic. The only hiccup was my own impatience and having to wait in-line for it to be my turn.Paul and the team were fantastic, designing a system that met my needs; using different wattage panels to maximise production from a limited roof area and orientation.
Installation was great. A very neat install and the team were extra careful as I had only been able to source 3 extra roof tiles should any break due to age. Wiring and conduits were neatly laid and the inverter neatly installed.
All paperwork regarding installation and connection to grid were handled by Paul and the team at Green Solar. I made my life so much easier.
Panel rating: 5/5
Inverter rating: 5/5
07 October 2023
Green Solar helped us break-free from our big power bills.
Breaking free from our big power bills. When we finally decided to make the switch to solar, we shopped around a bit but most companies had only been around a few months to a year at most until we discovered Green Solar and soon got in contact with Paul Thistleton. He’s been in the industry for years, very upfront about what works and what doesn't, provided several solutions for us, and explained everything about the process involved. We went with the GoodWe 6000 MS3 MPP T’s single-phase 7.6 kW Inverter (Industry-leading smart consumption metered inverter, with a 10-year warranty, also offers up to 100% DC input oversizing) matched with 16 x Jinko Tiger Neo N Type 475w solar panels (Premium utility-scale panels, with a 10-year warranty, and most efficient conversion ratios for low and high range light conditions as well as back-side panel reflected light absorption). Fully installed on time and under budget for less than $6k. It’s been 3 months since we switched in late June 2023 and our quarterly power bill has dropped from $450 to just $72 for the period Jul-Sep on the basis of 9 kWh average daily usage for a 5-bedroom home with 7 split air conditioners. We didn’t change our living habits and enjoyed being kept informed about the performance and savings we were making with the SEMS smart app included for free with the package. We highly recommend contacting Green Solar as the choice installer and supplier of quality Solar Power solutions.Panel rating: 5/5
Inverter rating: 5/5
29 September 2023
Very happy
Installed in a timely manner as the way that we discussed.Inverter rating: 4/5
20 September 2023
All round great service
Very glad I went with Green Solar- the process from initial contact to installation has been super easy, and customer service was amazing at every step. No question was too silly, and the responses were always thorough and super fast, without being too technical for me to understand. Installation yesterday was fast but not rushed, and the panels on the roof look amazing: really neat and tidy installers who clearly take pride in their work and are passionate about what they do. Prices are competitive- don’t expect bottom budget price as the work and products are quality, but they are definitely not exorbitant and I feel like I have gotten great value for money, and a system that has been personalised for what I was after rather than just the “bog standard” that some other companies I had quotes from flung my way.
19 September 2023
Fantastic Company
Green Solar was a great company to deal with. Brian provided a lot of insightful information about solar systems as a whole and really helped us make an informed decision.Our installation date was booked in a few weeks after the quote was accepted and the day went smoothly, the installation team were professional, friendly and answered all my questions.
Quote Process: Quick, easy and very informative.
Installation Date: Confirmed within a timely timeframe once the quote was accepted.
Installation Day: Great team, tidy, professional, and quick. The went above and beyond, identify an issue with my 3 phase system and fixing it on the spot!
We’d received cheaper quotes but felt the service and high quality was a priority and Green Solar didn’t disappoint!
Highly recommended!
18 September 2023
Struck gold
From initial contact, through to installation and even after installation, Green Solar was great. The owner, Paul, provided information on a vast range of technologies and products, which proved to me I was in good hands with someone who had thorough knowledge of the industry.From signing of the paperwork to installation was 13 business days. Installation team rocked up nice and early to get going, finished and fully installed in about 6 hours.
Installation team made a small dent in ceiling when working in the garage which wasn't a huge issue, but it was great for them to come to me and tell me of the damage rather than just do what some others would do and attempt to cover it up or leave it for me to find later.
All in all, the process was great from start to finish, and I'm looking forward to saving money on my bills. Currently producing around 90kWh of electricity on a 15kW system, can't complain.
06 September 2023
Original Review on 09-11-2022:
Great installer
Very helpful and informative during the sales/quoting process. Answered all of my (extensive) questions with thorough, well-considered answers. Had no issue going into details to explain every aspect that I asked about until I was fully satisfied. Wasn't pushy.I was given a lead time of approx. 6 weeks for installation, but by chance there was an opening 2 days after I paid the deposit and was able to sneak in quickly.
The champion who did the installation was a sub-contractor with 2 decades experience. He came ready to do the install first thing in the morning despite it pouring rain, which turned out to be a good move as it fined up and he was able to get them all installed on the roof later on. Friendly and cheerful guy, happy to answer lots of questions my young children had while he was going about his work.
Unfortunately there was an issue that became apparent after the digital meter was installed, where the system was not feeding any energy back into the grid. The installer chased up the inverter company and managed to sort it out (still waiting on confirmation from the inverter company what the exact issue was - but they were able to resolve it remotely).
10 months later we asked Chris: "Are you happy with the performance of your system so far?"
Yes05 September 2023
Superior service, well done Green Solar.
Quote / Sale: Paul was professional, practical, patient (with all my questions) and I believe provided a system the I asked for.Panel placement - discreet.
Inverter placement - under cover and well ventilated.
My criteria were reliability, safety, quality and backup service.
Installation: The team from Green Solar were punctual, friendly and the installation and switchboard upgrade was neat and hassle free.
Customer service: Exceptional, especially the advice regarding the meter box upgrade.
02 September 2023
Clear explanations.
Sales and quoting process was excellent.Installation was polite, friendly and very capable and efficient.
Yes all completed.
Panel rating: 5/5
Inverter rating: 5/5
25 August 2023
Very helpful and informative.
Paul and team were fantastic from start to finish. Even after install is willing to answer any question about solar. The install was really good even though we have an odd shaped roof. Thanks again.18 August 2023
Excellent service
Green Solar was the first to call me after receiving my details from Solar Quotes. Paul the salesperson was patient and explained everything in detail. He never pushed me to purchase from Green Solar and provided plenty of information via email for me to read in my own time. In the end I felt comfortable with the company and proceeded with them. The installers turned up on time and were professional. They explained everything to me after the install and I am very pleased with its operation so far.17 August 2023
Great company to deal with
Green solar was the only company who did a bespoke quote for us and explained us everything we need to know. The other companies were just trying to sell us an expensive solar system we won’t fully use. Exceptional customer service. Professional and neat installation on a tile roof. We can highly recommend.Panel rating: 5/5
Inverter rating: 5/5
12 August 2023
Genuine , professional people
Paul Thistleton was endlessly patient, never pushed, never asked for the sale. Informative correspondence over about a month and I made the decision and even then he gave me a few days giving me an option not to go ahead with it. The installation was done by a team of three. Arrived on time. Friendly. Did the job in about three hours. Neat work and left the place tidy. Last thing he said was the system was operating and showed me how to use the monitor app. they did the grid connection. Unreservedly recommend Paul and his team10 August 2023
A great experience!
I had investigated installing Solar a few times previously, but couldn't seem to find a really reputable company that seemed legitimate. Green Solar came highly recommended to me, and I am pleased to say that it has been a really good experience dealing with them. From the initial consultation to the day of installation, they were happy to answer all of my questions in an open and transparent manner. Their installers were highly competent, and did an excellent job of the installation. I would highly recommend Green Solar if you are considering having a system installed.Panel rating: 5/5
Inverter rating: 5/5
06 August 2023
Thumbs up for Green Solar
Paul from Green Solar was great to talk to. Knew the products and walked us through the options.Installation was a breeze and the guys were a pleasure to host.
03 August 2023
Awesome service which is sadly lacking in some industries.
Both Paul and Lewis were amazingly helpful in the quest to find out why my system wasn’t working when I found out the original installers had closed their business. It is up and running now due to Lewis’s proactive approach. I am so glad to have found a wonderful electrical/solar team.02 August 2023
Good Install
Easy to deal with, good communication and very good advice. .01 August 2023
10kw install using 26 Trina Vertex S+ 430w panels & Goodwe GW10K-MS Inverter
10kw install using 26 Trina Vertex S+ 430w panels & Goodwe GW10K-MS InverterI couldn’t be happier with Paul and his install team. The whole experience was professional and streamline. I would have no hesitation recommending Green Solar to our family and friends.
01 August 2023
Great service
Paul was great in helping explain the differences in sizes of system and different brands versus quality etc. Installation was very quick and painless, installers placed inverter exactly where we wanted it.Panel rating: 5/5
Inverter rating: 5/5
26 July 2023
Great company to deal with
I purchased a 13.2kW solar system through Green Solar. The entire process from start to finish was great. Starting with the communication with Paul Thistleton, I had no knowledge of anything relating to solar at the start of the process. Paul provided extensive knowledge on all solar panel and inverter brands, the differences between all of them and his recommendations with no pressure at any point of the process. I'm sure I took up hours of Paul's time with no commitment, however, this gave me 100% confidence in proceeding with the selected system with Green Solar. The install happened on time and within the agreed timeframe with no issues whatsoever. My completed system is currently performing ~10% higher than originally expected for winter.13 July 2023
Amazing!!!
From start to finish Paul and the team at Green Solar were a stand out. The only one to give genuine advice about what to look for and what was best for our individual needs. Paul spent a lot of time with before going ahead at his own cost/time. Very competitive quote. At install, the team (Joey etc.) were so quick, informative and cleaned up after themselves.Our system is now up an running and for winter we are seeing great results so far. I highly recommend The Catch Solar Relay product which controls the hot water timer and future loads so they use excess solar energy. It has been great having a consumption meter to show when and what to use at peak and off peak times.
Such a great experience and i give them 11/10. Superb. Thanks again for all your help.
Panel rating: 5/5
Inverter rating: 5/5
11 July 2023
Green Solar the Best
The information provided for the quote was very clear. There was no dodgy sales pressure and the people answered all our questions.The installation happened exactly when they said it would. It was completed before lunch with no mess. We had an old 1.5kw system and the panels were removed and taken away at no extra cost. The old panels were collected the next day to be recycled in a developing country.
Everyone from start to finish were wonderful, polite, professional and efficient.
Stewart and Debbie
26 June 2023
Fantastic solar company to deal with
Finding a solar company that can work with you throughout the whole quoting and install process with good communication can be difficult. Paul and the team were professional and worked with me every step of the way. Highly recommended installerInverter rating: 5/5
22 June 2023
Professional staff, delivered on time as promised.
We had our solar panels installed approximately 1 month ago and have been really impressed with Green Solar every step of the way. The quote given was well thought out and took advantage of the way the sun moves over our roof throughout the day, as well as shade provided by trees. Paul was generous with his time and talked us through the different brand options so that we felt able to make an informed decision about the solar panels and inverter that would work best for our location and budget. The installation couldn't have been easier. The installers were on time, friendly and considerate of our family home. I would highly recommend them. Our connection to the grid went exactly as they said it would and there have been no surprises along the way. We have been impressed with how much energy we are producing (even in winter) and the app that we have installed on our phone is straight forward and user friendly. We would definitely recommend Green Solar to our friends and family.Panel rating: 5/5
Inverter rating: 5/5
22 June 2023
Quality work & amazing service for a good price
I’ve just had solar panels and a Tesla battery installed by Green Solar. Paul was fantastic to deal with from start to finish. He provided a heap of information and was very helpful answering any questions I had. Green solar was recommended to me by a friend who had their solar installed by them. I can see why they have so many happy customers. They beat a quote I received from an energy retailer by thousands. The quality of work is great. The installation team were polite, efficient, on time and left everything tidy. Everything is done for you after the install so all you have to do is sit back and enjoy watching all the money you are saving/making on the app. Highly recommend Green Solar.
This 5.00 star review was removed at the request of the reviewer
Learn More08 June 2023
Fantastic service.
Answered all of my questions and provided clear explanations of all the options. We worked out exactly what we wanted. The installation team was brilliant. Very, very happy with this installer.26 May 2023
Fantastic experience
Great communication skills, happy to answer all my questions / queries honestly. Turned up to install on time and got the job done to a very high standard. Really nice and helpful installation team.11 May 2023
Perfection
The Sale/ Quoting process with Green solar was easy. The professionalism and expertise was next level putting our mind at ease as there is a lot of conflicting information out there. During the entire process Paul maintained good communication and Regular updates where required.When I Received a quote for the system, I was offered multiple different options with good information as to the differences (Panel type, Inverter brand, etc) suited to our roof.
The install was extremely efficient. The electrician especially went above and beyond the site was left clean and tidy as expected.
I Would definitely recommend Green Solar.
27 April 2023
Green Solar .
My review is in the in the other box. Cheers Mary20 March 2023
Green Solar
A representative from Green Solar contacted me immediately after requesting the quote (on the phone) to discuss my requirements. During the entire process they maintained good communication and updates on each step.When they provided me with a quote for the system, they offered 6 different options for me to choose from and provided good information as to the differences (Panel type, Inverter brand, etc).
The installation was scheduled in a very timely manner (only a few weeks) and it was completed faster than i expected it to and looks to be a extremely good quality install.
Would definitely recommend Green Solar to anyone looking to have a system installed.
Panel rating: 5/5
Inverter rating: 5/5
17 February 2023
Highly recommend!
Paul was a great communicator and explained everything really well. Great installation too.12 February 2023
Excellent installer
Communication was excellent with all my questions answered and alternate solutions suggested. Turned up when they said they would. Installers were professional, courteous and efficient. Took off the original system, replaced any broken tiles and fitted the new system. Told me everything I needed to know about running the new system. Highly recommend them.Panel rating: 5/5
Inverter rating: 5/5
19 January 2023
Professional and efficient
Very helpful from start to finish. Chatted through the system options and sizes to suit our specific needs, and the installation crew were very polite and efficient. Very professional final install.26 December 2022
Review of Green Solar
The team at Green solar are extremely professional and knowledgable about solar panels. We purchased REC panels and a fronius inverter and we are very satisfied with Green solar’s customer service, professionalism and competitive pricing. Installation day went very smoothly and the system was up and running by about lunch time. I would not hesitate to recommend Green solar to anyone who is thinking about purchasing solar panels.Panel rating: 5/5
Inverter rating: 5/5
22 December 2022
Great Customer Journey
Great example of talk the talk backed up by walk the walk. Delivered as promised and then more.16 December 2022
An incentive was offered by Green Solar for this review. Learn more here.
Great service, great installer.
I communicated with Paul and it was excellent, no fuss no sales pitch just plain good service. He organized everything and we got Lewis a very nice installer looks all great nice workmanship.07 December 2022
Stress free and knowledgeable
The sales process was great. The salesperson gave me a lot of time to think through what was needed and he was very friendly. He also had outstanding knowledge of the technical side of installation.Installation was also fantastic. The team explained everything to me and are very experienced and knowledgeable. Thanks Pauls!
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Thank you, Alex. It's easy to work with great people such as yourself. Was great to see your system humming along on day 1 of install also!06 December 2022
Green Solar worked to get what I desired
Sales was good but having to deal across multiple people almost scared me off, cancellation of install dates as well as staff leave issues made the extension of dates costly to me.Installers both were good to say the least, achieving the best result for my property.
Overall, highly recommend group of people.
Panel rating: 5/5
Inverter rating: 3/5
Supplier Reply:
Hi LionelApologies about that experience here and seeing you weren't completely happy with the process. Unfortunately the design that sales originally planned for you required many extra components for it to actually work.
We picked up on this prior to installation, rather than going ahead with it and you having an inefficient system, we raised the issue with you to come up with other options. When you suggested wiring panels in with other panels that would not work we assisted there rather than just again, installing an inefficient system. This is what caused the small delay in your install. As compensation and in good faith, we included the brackets at our cost.
We are very confident in your install and are happy to hear you had a good experience with our installers. If there's anything else we can do, please reach out to me as i'd be keen to follow up.
Thanks
Paul
23 November 2022
Green Solar review
After doing my initial research for purchasing a solar system I discovered there are a lot of supplies that overcharge and sell you inferior components.Green Solar is an exception. They offered me good panels and inverter plus a very competitive price. The service is great.
Installation is done but there own staff and not contractors who you can’t trust.
Very happy with this company
23 November 2022
Great product, great service
The process from start to finish was seamless. Paul answered all of my questions and provided great customer service. The panels were installed quickly and the installers were great too.Very happy with my experience.
Panel rating: 5/5
Inverter rating: 5/5
22 November 2022
Easy as!
Smooth process from start to finish. Reasonable quote, great service and the installers were very polite and efficient.5 stars!
14 November 2022
Great Installation!
Great service, from the initial contact to the actual installation. The quote was accurate and sent in a timely manner, and the installation date was moved forward on request.The installers were extremely friendly, on time and completed the job without any issues. They even took the time to meticulously explain and demonstrate the new system.
I highly recommend Green Solar!
11 November 2022
Fantastic experience
Found the whole process from start to finish a fantastic experience. The Sales team right through to the installer were easy to deal with and did a top quality job.11 November 2022
Highly recommend Green Solar
Green Solar have been absolutely fantastic. The whole process from start to finish was easy, this I believe was due to the excellent customer service and communication skills by all members of the team. The installers were efficient, polite, and punctual and did a great job installing our solar system. We are very happy
Thank you, Green Solar, for making my transition to solar energy a seamless and gratifying experience.
I am writing to share my exceptional experience with the installation of solar panels and a Tesla battery by Green Solar. In an industry where choosing the right company can feel like navigating a sea of uncertainty, I am delighted to express my utmost satisfaction with the entire process, from the initial consultation to the flawless installation.After thorough research, I considered four different solar companies, but what truly set Green Solar apart was their outstanding team. Throughout the decision-making process, I had the pleasure of working closely with Brian, who exemplified a rare combination of personability and deep knowledge. Brian's wealth of experience shone through as he provided me with a wealth of information, patiently addressing all my queries over the course of 7-8 conversations. What truly stood out was his non-pushy approach, allowing me the time and space to make an informed decision.
When it came to the installation, Paul and the Green Solar team delivered a stellar job. Their meticulous attention to detail was evident in every aspect of the installation process. Not only did they complete the installation efficiently, but they also took the time to explain every step, ensuring that I fully understood how the system operates. The level of professionalism and expertise demonstrated by Paul and the team was truly exceptional, as reflected in the accompanying pictures.
I am over the moon with the solar system and Tesla battery installed by Green Solar. Not only have they significantly reduced my environmental footprint, but they have also future-proofed my home, providing me with a reliable and sustainable energy solution.
In conclusion, I wholeheartedly recommend Green Solar to anyone seeking a top-tier solar installation experience. Their knowledgeable and personable team, led by Brian and Paul, sets them apart in an industry where such qualities are often hard to find. Choosing Green Solar has proven to be a wise decision, and I am confident that others will find the same level of satisfaction in their services.
Battery rating: 5/5