Green Solar

Green Solar Reviews

4.8

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About

Since 2012 Green Solar Pty Ltd (formerly Green Solar) has supplied and installed thousands of realible, quality solar systems, provided with friendly ongoing backup and support. 
 
Two reasons Green Solar stand out from the crowd: 

Firstly, our installation knowledge, skill and neatness - a solar system installed well and configured better than the next company, will save you more money. 

Secondly, ongoing support - we dont see solar as a one off purchase, but an ongoing relationship - this has seen our customers save more on their power bills due to advice on retailers and general solar usage.

We have seen throughout our history, Green Solar systems save our customers more. 
 
For your convenience, Green Solar consultants can provide quotes face to face, via video call, over the phone or via email.
 
For quality systems and advice, call us today - 1300 760 914.

Reviewers report paying: $5,651 - $8,700 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panel, inverter and battery brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Green Solar Reviews (360)

Show Most Recent reviews from All time  across Australia

Average Scores

4.7/5

Value for money

4.8/5

Quality of System

4.9/5

Installation

4.8/5

Customer Service

  • 5 star 234
  • 4 star 119
  • 3 star 7
  • 2 star 0
  • 1 star 0

Excellent Solar Panel Installation Experience

From my first chat with Brian at Green Solar, I was impressed by his professionalism, knowledge and friendliness. Brian took the time to thoroughly explain every aspect of the solar system, from the initial design process and our requirements, through to installation. It was clear he was not only knowledgeable but genuinely interested in helping us make the best choice for our energy needs.

Brian patiently answered all of my questions, no matter how small, ensuring I felt comfortable and informed every step of the way. The entire process, from consultation to installation, was smooth, efficient, and hassle-free - even when installation had to be rescheduled due to rain, we were kept informed and the install was moved to the next available (dry!) day. The install itself went really well; Paul and his team were great, and Paul answered all our questions about the install.

Green Solar were a great choice for my solar panel installation. Highly recommend them to anyone making the switch to solar.
Inverter rating: 5/5
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10kwh system with aiko panels and tesla pw3

Exceptional work in completing the project efficiently.
Brian has provided comprehensive and valuable information regarding the quotation. Paul has contributed significant technical expertise, particularly in the installation of the switch box, which has proven to be a worthwhile investment.
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Fabulous installation and service

Paul and the team did an excellent job, were punctual and tidy and the system is working to full expectations Paul was there throughout the process, giving honest advice and providing a number of options. I highly recommend Green Solar and will refer to friends and family.
Panel rating: 5/5
Inverter rating: 5/5
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Easy cheap and good

Really happy with these guys. The whole process was super easy, the team were friendly and polite, and the system they installed is top quality. Price was really fair too—felt like great value for what we got. Would definitely recommend to anyone thinking about going solar.
Panel rating: 5/5
Inverter rating: 5/5
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Top notch sales and service

Green Solar are dedicated to the industry and take great care in providing customised advice, a quality product and reliable service.
Panel rating: 5/5
Inverter rating: 5/5
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Informative quote, knowledgeable and hassle free install.

The salesperson, Brian was knowledgeable and gave me factual information on the best size system which wasn't the largest and some pushed which would just send up taking longer to pay back for little gain. Follow up questions were all answered and a competitive price. Install was hassle free.

Just some tips for others:
A larger system would have made me exempt from solar tariff for some suppliers so be careful.

I think one thing not discussed by all suppliers is peak demand. You might have a large system but if you have a number of items drawing power for a short or medium time you will import electricity for that time while on average it all looks rosey. However need to balance what max system supplier will still pay you a solar tarrif.
Panel rating: 5/5
Inverter rating: 5/5
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Swift service

Install team were great, good price. It’s performing well. All very simple.
Inverter rating: 5/5
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Brilliant service and installation

The review of our past system was very polite and factual. We then asked for a quote for a simple replacement for our current system as we were getting 40+cents to the grid as well a system that would better suit our present electrical needs. We chose a 10kWt system. Richie installed our new system and his service was excellent.
We are now averaging 45kWt per day.
This is a fantastic company who we would recommend to anybody.
Thanks for the service.
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Great Service

We had an amazing experience with Green Solar! From start to finish, they were prompt, professional, and incredibly knowledgeable. The installation process was smooth, and the team took the time to explain everything thoroughly. What truly sets them apart is their outstanding after-sales care, They genuinely care and are always available for any questions or support. If you're looking for a reliable and trustworthy solar company, I highly recommend them!
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Effective all-round performance.

Their initial communication was quick to respond to an email, and informative to any question.

Installation happened on time and seemed quite quick to me.

Price was fairer or equal to other quotes.
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Highly recommened

I had an excellent experience with Brian and Paul at Green Solar. From start to finish, the team was friendly, knowledgeable, and incredibly helpful. They guided us through the complex process of installing solar panels and an EV charger, making it so much easier to understand for someone like myself who had little prior knowledge. The communication throughout the whole process was outstanding, and the installation was smooth and efficient. I’m really grateful for all their assistance. Highly recommend Green Solar!
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Excellent experience

I couldn't have asked for more! Green Solar were great to deal with from the first contact to installation and handover. Brian gave me lots of information about solar systems and happily answered all my questions. Paul and his team completed the installation in about half a day without any fuss and left the place clean and tidy. I'm very happy and would recommend Green Solar.
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Great salesperson and installer!

Green Solar were amazing to deal with throughout the entire process. Brian went above and beyond to provide sound advice to ensure we were well informed regardless of whether we choose to go with Green Solar or not. Lewis is an excellent installer and despite some rainy weather got us installed over a few days.
Panel rating: 5/5
Inverter rating: 5/5
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went green solar

they turned up ontime and did all they said they would
I was very happy with the way it went and with the results
Panel rating: 4/5
Inverter rating: 5/5
Battery rating: 5/5
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An incentive was offered by Green Solar for this review. Learn more here.

Professional installer

Brian was very helpful during the quoting process, he provided a lot of information for different brands, and was very patient with my questions. Would definitely recommend them.
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Great service, thanks.

Tidy and professional work. Good information and detail, happy days.
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5 Stars

Excellent customer service from start to finish. Past finish actually, happy to help post install.

Used the same installers for their jobs. Obviously have good communication with them as they understood a few additional requirements I added to design.

No regrets paying a little more to go with a local independent company that values their customers and pride in their work.
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Great to deal with

Would highly recommend Green Solar. They provided very useful information to assist with selecting the size and type of system, there was never any pressure to go with them though, or any upsell on a larger system / more expensive components.
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Fantastic experience

From the quotation stage to the clean installation to the after service needs knowing Green are there to assist you if needed the Green experience has been wonderful
Inverter rating: 5/5
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A great company to deal with

I found all the staff at Solar Green fantastic to deal with, punctual honest, helpful and never pushy. The installation process was smooth and very professional and after sales support in assisting setup of the app and fine tuning the batteries has been just great. I cannot recommend Solar Green highly enough. They are a breath of fresh in in an industry that can be confusing and difficult to negotiate.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Fast, efficient, professional & meticulous service.

Can't ask for more from such a team. From enquiry to quotation to confirmation and installation.... all done within 10 days not to mention the friendly and no pressure sales staff, no fuss and all knowledgeable technical installation personnel. And to know that I'm now well equipped to save from my electricity bills is great! Thx Guys! Highly recommended team!
Battery rating: 5/5
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Another great install!

Barry, Paul and Paul are great to work with. This is my second install with them, the first in 2019 on the house, this one on the shed. Extra shout out to Paul in the office for contacting me ahead of the install to get the inverter correct and follow up on details. Thanks all!
Inverter rating: 4/5
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Perfectly organised

The whole process was seamless on our recent install. Looking forward to reduced power bills.
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I found the service provided by Paul and his team at Green Solar to be extremely professional and educational. Paul was very kind and patient in explaining the different solar technologies to me, and I found the options provided by Green Solar to be well priced. The installers were also very professional and did a magnificent job installing my solar system. After reviewing several quotes from various solar companies and doing some research myself I ultimately decided on a Goodwe inverter and Aiko solar panel combination. I was very impressed by the aesthetics of the Aiko panels (they are beautiful) and the shade tolerance compared to other panels. I am very happy with my choice.
Panel rating: 5/5
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Highly Recommended

Paul provided me with his wealth of knowledge, and gave me the confidence to make my own informed decisions.
He genuinely cared, and took the time to promptly answer all of the questions I had.
The installation team were great, installing the system quickly, neat and hassle free.
Highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
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5-start solar experience

Paul and his team have been amazing to deal with. Paul answered all our questions and provided excellent advice and worked with us to find the best system for our home. We were never pressured into making a decision and all round we have received amazing customer service from Green Solar. The install team were also great and extremely tidy they went to great effort to ensure the conduit was hidden or not exposed at all. Definitely received the 5-star experience.
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First up was Great to talk to an electrical person, not an actual salesman. Informed the best system for our needs.

Given Great advice from an electrical person , not a salesman. Calculated system to our needs , given good quality equipment to choose from. Ultimately our choice of panels and inverter.
Almost 2 months since install, performing above expectations …..and it’s winter. Installation was trouble free, good crew, workmanship. Highly recommend Green Solar.
Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 12-08-2023:

Genuine, professional people

Paul Thistleton was endlessly patient, never pushed, never asked for the sale. Informative correspondence over about a month and I made the decision and even then he gave me a few days giving me an option not to go ahead with it. The installation was done by a team of three. Arrived on time. Friendly. Did the job in about three hours. Neat work and left the place tidy. Last thing he said was the system was operating and showed me how to use the monitor app. they did the grid connection. Unreservedly recommend Paul and his team Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Ben: "Are you happy with the performance of your system so far?"

Absolutely. We are in credit with alinta
When the inverter went in I mentioned it was in the blazing afternoon sun and was that OK. The installer wasn't worried. But we went back to green solar and they went out of their way to help us put sun covers on it. A point to keep in mind if the sun is on the inverter
Unreservedly recommend green solar and Paul Thistleton
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Great team to deal with

They were great talking me through my options and answering my questions. Really open and honest advice.
Price was comparable but their superior service stood them apart.
Inverter rating: 5/5
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Trusted Business - Great Service

John and then team from Green Solar have just installed a second system for us. We were super happy with our first system and so chose to use them again. We like that John does a site visit and recommends from that not from satellite views. He is very knowledgeable about the available systems and how to position them on the roof for best production of electricity. He considered the look of the panels and the placement of the inverter and cabling. He uses quality equipment and as an established local business, he is available should the need arise for service issues.
All communications were prompt and friendly.
We highly recommend this company.
Inverter rating: 5/5
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James' install

Green Solar installed a 6.6kW, Fronius inverter with Longi hi mo 6 panels for me. It is an add on to my existing system which was also installed by Green Solar in 2018.
I am extremely happy with the installation of the system. The team were very supportive with my requirements on a tricky east west install configuration. The team gave me several options to consider and in the end provided me with a very efficient layout option, that I am delighted with.
I would highly recommend with no hesitation, Green Solar to anyone thinking of getting a professional and easy to talk to and helpful solar installation company. I will be back to get batteries from them when they become more affordable.
Very happy second time around customer
Panel rating: 5/5
Inverter rating: 5/5
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Very helpful, was able to provide answers to all my question no matter how uninformed.

Provided a number of quotes consisting of 2 size options and 2 panel options. I ended up going with the larger of the size options and the better quality panel option.

Installers arrived when they said they would and after checking the site suggested adjusting the panel layout slightly to optimize sun exposure. They were onsite about 6 hours and arranged for the old panel to be taken away same day.

They provided instruction on how to use the app to check performance of the system and control power usage of the hot water system.
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Willing to work with our shading issues

Sales and quote process was fine, they weren't very keen to come and see the property. Also, when we decided to go for a larger solar system, they didn't get the quote quite right and then came back and told us they had under quoted.
We are still waiting to be connected to the grid - only had the solar installed this week, due to our availability. They showed my partner how to use the system, but we don't quite understand what they did with the water heater.
It is early days of having the system, and all seems to be good for now.
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Professional

Very impressed with Green Solar, Brian was very helpful, definitely not the pushy salesman type and seemed well informed and happy to share as much information as possible. The installation went well with no problems. Sparky mate said their work looked tidy, so that is good to hear. The install team didn't leave any mess at all. Very happy so far.
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Very neat installation!

We are very happy we chose Green Solar for our solar system. Paul was excellent throughout the quoting and advising process, always willing and available to answer all our questions. This was much appreciated. The installation team were skilled and efficient and very neat. Our conduit couldn’t have been done better, completely hidden from view. Connecting to the grid and explaining the monitoring app was seamless and organized in no time. Will definitely recommend Green Solar to friends and family.
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We had a seamless team with Paul and the team. Everything was great from start to finish

Very professional process. After a run in with a cowboy a couple of years ago, I was going into the process with a negative impression of the industry however this has been turned around given the experience with Paul and team. I loved the email communication on the difference between a good and a dodgy operator and this gave me comfort that the team knew what they were doing. On the day, the team said they would be there at 12pm. They arrived 5 minutes early and left the place spotless. The handover was seamless as well through to paperwork and linking in with our current provider. Overall - very happy with the output, experience and overall levels of service. Highly recommend!
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Happy customer

Plenty info provided with quote. Open to questions. Very accommodating. Installer did a tidy job. Still happy with the system after 18 months in service.
Panel rating: 5/5
Inverter rating: 5/5
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Very Neat and Tidy

Green Solar was very patient with my questions of different layouts, clearly explaining how each would work and doing the calculations on how much power each layout would produce.
Pauls communication was excellent and the Install is a very neat and Tidy Job with quality well reviewed components.
I would absolutely recommend Green Solar for anyone in Brisbane looking at purchasing a Solar System.
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Definitely a 5 Plus Star plus company! Green Solar, professionals in their field and very customer focussed.

Definitely a 5 Plus Star plus company! These guys are gems, they were extremely polite, great communicators, happy cooperative workers, left the site pristine, had an awesome work ethic and absolutely are a credit to the Solar industry.
From my initial contact with Brian it was clear the company was a choice pick and a cut above the others I had dealt with as he was a great listener regarding our needs, wants, budget and any concerns. He went above and beyond providing us with up to date industry and company product information together with actual company experience with the products, finally forwarding 3 proposed systems with a combination of system size, inverters and panels.
On the day of our installation Green Solar Pty Ltd upgraded our GoodWe inverter to a 10K due to the 8.5K being unavailable at no extra cost to us. The inverter was connected to our Wifi, the monitoring App was well explained and grid connection organised by the team. Paul and Co. also returned post installation to install the inverter cover.
The entire process was stress free for us and communication pre and post installation with Green Solar was and is always open.
Green Solar, are professionals in their field and very customer focussed.
A huge call out to Brian, Paul and Paul and Co.! 5+++ Stars. Thank you!
Panel rating: 5/5
Inverter rating: 5/5
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Service Can't Be Beat

Brian from Green Solar was very helpful throughout the whole process, and it was an easy decission to engage Green Solar.

The installation team (Paul and his merry men) knew their stuff and were prompt courteous and very knowledgeable.

It is rare to get such good service from start to finish, highly recommend Green Solar if you want good service from start to finish.
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Original Review on 27-04-2023:

Green Solar .

Paul was very informative from the very start, he was not pushy. He put all options up front and told me what to be aware of when getting other quotes. It became a no stress experience for me. I’m in my 70s. The installation was prompt, Paul was very informative from the very start, he was not pushy. He put all options up front and told me what to be aware of when getting other quotes. It became a no stress experience for me. I’m in my 70s. The installation was prompt, they removed the old system. The installers were very professional. Paul has been great with all aspects of the process and even after completion has kept in touch. I have confidence should any problems arise, he will be able to help sort it. Mary. removed the old system. The installers were very professional. Paul has been great with all aspects of the process and even after completion has kept in touch. I have confidence should any problems arise, he will be able to help sort it. Mary. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Mary: "Are you happy with the performance of your system so far?"

Yes, I think so. I had a problem with Diamond Energy and the meter reading. They kept giving me estimates. I now have remote readings done. Had one bill after one month, which was $176.00 which was really great, my previous bills were in the range of $400.00 to $500.00 per month. I have a big family. Haven’t had another monthly bill, so I don’t know what their billing agenda is!
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Rescued me from the failure of another solar company

I commend Paul and Aaron for their exceptional professionalism in completing a challenging solar installation project. Faced with the sudden closure of my initial solar contractor (who had already completed a wiring rough-in), Paul swiftly assessed the situation, offering transparent communication that alleviated uncertainties. The installation process was marked by Aaron's remarkable efficiency, punctuality, and technical mastery. Paul's communication skills ensured a collaborative approach, providing regular updates and promptly addressing inquiries. The final solar system surpassed expectations, a testament to Green Solar's commitment to excellence. For those seeking a reliable and proficient solar provider, I wholeheartedly endorse Green Solar, whose dedication and expertise turned a potentially difficult situation into a resounding success.
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Paul and his team do a great job.

Paul and his team do a great job. They are honest, stick to their word and quoted price , and overall a flawless experience. i am recommending family and friends to Green Solar
Panel rating: 5/5
Inverter rating: 5/5
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Good experience

Very happy with the process. Installer in particular was very professional and friendly despite getting held up by rain a few times. Very happy with the sales process as well. Had a very minor issue that was fixed quickly.
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Excellent Customer Service

The sales person Paul was exceedingly helpful right from the first contact and no question was too much work for him to reply to. Very prompt response including over the weekend at times.
The installer Paul and his team were on time, very friendly, happy to answer any questions. Very neat installation. Overall a great experience.
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Satisfied customer

All aspects of the process of system selection, pricing, providing information about solar and actual installation were easy, responsive and timely.
The grid process was also organised by Green Solar and is currently underway.
Very happy with everything to date.
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Thank you, Green Solar, for making my transition to solar energy a seamless and gratifying experience.

I am writing to share my exceptional experience with the installation of solar panels and a Tesla battery by Green Solar. In an industry where choosing the right company can feel like navigating a sea of uncertainty, I am delighted to express my utmost satisfaction with the entire process, from the initial consultation to the flawless installation.

After thorough research, I considered four different solar companies, but what truly set Green Solar apart was their outstanding team. Throughout the decision-making process, I had the pleasure of working closely with Brian, who exemplified a rare combination of personability and deep knowledge. Brian's wealth of experience shone through as he provided me with a wealth of information, patiently addressing all my queries over the course of 7-8 conversations. What truly stood out was his non-pushy approach, allowing me the time and space to make an informed decision.

When it came to the installation, Paul and the Green Solar team delivered a stellar job. Their meticulous attention to detail was evident in every aspect of the installation process. Not only did they complete the installation efficiently, but they also took the time to explain every step, ensuring that I fully understood how the system operates. The level of professionalism and expertise demonstrated by Paul and the team was truly exceptional, as reflected in the accompanying pictures.

I am over the moon with the solar system and Tesla battery installed by Green Solar. Not only have they significantly reduced my environmental footprint, but they have also future-proofed my home, providing me with a reliable and sustainable energy solution.

In conclusion, I wholeheartedly recommend Green Solar to anyone seeking a top-tier solar installation experience. Their knowledgeable and personable team, led by Brian and Paul, sets them apart in an industry where such qualities are often hard to find. Choosing Green Solar has proven to be a wise decision, and I am confident that others will find the same level of satisfaction in their services.
Battery rating: 5/5
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Very professional installation

Paul was very professional and helpful. The installation was also very quick but neat and tidy. Would highly recommend.
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Great service, friendly and informative.

Paul the owner was very helpful and the information he provided was very useful in our decision process.

The install team lead lead by Paul were punctual and friendly and when they departed the site was clean and tidy and the solar system was up and running.
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Excellent Service

From day one Green Solar exceeded my expectations. I was kept in the loop about battery delays and nothing was too much. The installation team arrived on the day and when they left the work site was left spotless. Last but not least a huge shout out to Paul Thistleton of Green Solar for the excellent service
Battery rating: 5/5
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