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Green Solar Reviews

Based on 41 reviews

  • 5 star 17
  • 4 star 23
  • 3 star 1
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.45
  • System Quality
    4.54
  • Customer Service
    4.65
  • Installation
    4.74

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About Green Solar, Solar Installers

Welcome to Green Solar!

We are a value-oriented company that are specialists in a total solar solution. Our mission is to provide our customers fast and easy access to unbeatable prices, service that is second to none and advice that is honest and reliable. The result of our integrity means that you, the customer, are guaranteed to be satisfied with your tailored solar solution and ready to save on your energy bills!

We bring years of experience in the solar industry, and extensive and strong relationships with suppliers and installers. Our solar experts have been handpicked from all areas of the solar industry, guaranteeing you thorough and informed advice. This means we can provide you with a solar system at the cheapest rate and at the highest quality.

Green Solar was created in response to the growing demand for cheap and sustainable electricity. Our values are centred around environmental sustainability and striving for a better world. This is why our products uphold sustainable standards to help protect, maintain and preserve our natural and developed resources.

One of the issues making solar panels less accessible for many Australians is the price. Solar panels can be very expensive when you first purchase them. This is why, at Green Solar, we offer high-quality solar systems at extremely affordable prices. We are an experienced and reliable team that specialises in the supply and installation of quality solar panels, look no further, Green Solar is here for you.

Green Solar Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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Thanks Green Solar for a great Solar System Everything from sales to installation was smooth and effortless. The installation guys were perfect. They were prompt, showed me how the system works and cleaned up after themselves. I highly recommend Green Solar and would definitely use them again. Thanks again Green Solar, 10 out of 10. Show additional information
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Highly recommended, especially for unique Solar system (panels & battery) requirements. Exceptional service from Green Solar and close attention to the customer requirements were the highlights of my interactions and experience. I found the representative from Green Solar to very knowledgeable, sincere, focussed and gave timely service. All service and explanations were supplied in a non technical, understandable manner, making decision making straight forward. Client references and industry contacts were willingly provided to validate Green Solar's recommendations. Show additional information
All three companies were very professional, contacting and visiting promptly.
Each gave an easy to understand assessment of our solar needs, coupled with the info gained from your website we were confident in making a value for money decision.
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Gerard and Paul from Green Solar are great to deal with. We dealt with Gerard through the quotation and purchasing side of things. He is very knowledgable and happy to answer ANY questions. He fitted in with our schedule and came to visit us on a Saturday, which was appreciated. Once our system had been installed, Paul talked us through the warranty registration and answered any questions we had then. They were both prompt at responding to emails. The contractors who installed our system, Paul and George, are very professional. Our system has been installed to a high standard. And they happily installed our inverter where we wanted it even though it wasn't the most straight forward place. They were prompt to arrive, finished the job in a very reasonable time and cleaned up after themselves. We are extremely happy with our decision to use Green Solar. They made the process easy. I recommend Green Solar to anyone looking for a great system with a great team to back it up. Show additional information
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From the start of this process to the end the only issue we encountered was not with the solar company but the slack attitude of the electrical company who chose to take 3 weeks to inspect and switch on the system. Not bad when you consider their works depot is directly across the road.
If you are one of those customers who likes your property left in a tidy condition after tradies complete work well you will not be disappointed with these guys.
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I will, without hesitation, recommend Green Solar to anybody who is considering installing solar panels. They are not a large company but what they lack in size they more than make up with their wonderful service, their honesty and reliability. Gerald, the sales manager, is a mine of information when it comes to solar and is more than happy to share his knowledge with solar dummies like myself. Paul the boss makes the whole process so easy and Paul the installer does an amazing job, neat, clean and tidy but most importantly, their after sales service is brilliant. They can be contacted easily by phone or email and any questions you may have are answered immediately. Show additional information
Very honest and open discussion regarding price and options. Overall, no concerns and very good customer service. Rating better than good, but I can't get that excited to rate a solar system is fantastic! Show additional information
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The guys at Green Solar were very friendly and helpful. Show additional information
Gerard from Green Solar was amazing with all the help and information he provided me. He wasn't at all pushy and went out of his way to try to educate a complete solar novice about all things solar and at a time when the price of the STC's was rapidly dropping. Although I had several quotes from other companies, some dearer than Green Solar and others cheaper, no-one else gave me the same confidence as Green Solar that I would receive great service, quality products, a professional installation and exceptional after sales service. Show additional information
Paul Thistleton's knowledge of the solar industry and products was superb. A real pleasure to have his input which made the choice much easier. Green Solar were prompt with queries. Installation was easy and by knowledgeable people. Real pleased we went with Green Solar Show additional information
The quotes were very convenient and I felt safe knowing they were all approved. Great experience Show additional information
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The whole process was easy and pleasant. Sales person was informative and knowledgable without being pushy. Installation was done by very polite, efficient tradesmen the and looks great. A couple of technical questions were answered patiently and fully. A great experience Show additional information
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All of the companies referred by SolarQuotes were very good in responding, and competitive in pricing (although their advice regarding what was the best solution differed a bit). Green Solar, although not quite the cheapest vendor, inspired confidence with their informative but non-aggressive approach. The standard of the workmanship in the install was very high, with all work to a very high standard and performed in a timely and efficient manner. I have no hesitation in recommending SolarQuotes and Green Solar as the way to go in this sector. Show additional information
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Of the three quotations I was to receive, one called to tell me they could not install on my roof unless I removed the existing solar pool heating. The second made an appointment, called to reschedule, and then did not turn up. Green Solar were the only ones who kept their appointment, turned up on time, and came through with a quotation. Yes, I know we have a non-standard roof, but they coped. We happily finally have a solar system installed, and the process was pain-free.

Green Solar have been excellent the whole way through the process. The quotation was detailed and presented on time, I was kept in the loop at all stages of the planning and installation process. There were no unexpected costs or surprises. The installers turned up on time and were efficient. They cleaned up completely after the installation. Full marks on all counts!
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Would like to thank Paul & Barry from Green Solar for their combined help, advice, & knowledge in choosing the right system I needed to buy to cover my needs. Its a big decision switching to Solar and the Green Solar guys put my mind at ease and were happy to answer any questions I had regarding buying and installation. I would also like to give big shout out to the installation guys Paul & George for their prompt & efficient service on the day. They also were very knowledgeable with the products they were using and any queries I had. Thanks again & I would highly recommend this company to anyone wishing to install Solar. Kind Regards, Clayton. Just waiting for Ergon to do their thing now. Show additional information
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Has been a very good experience Show additional information
One didn't turn up and no phone call
Green Solar - wouldn't have gone with anyone else!
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I purchased from Green Solar as recommend by you. Paul was very patient with allllllllll my emails and answered my 1001 questions. Very happy with service and staff. Waiting connection with Energex. Ros Greenslopes Show additional information
Happy so far but had to wait for energex to do their thing, only got connected yesterday. Show additional information
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Both Green Solar and Ecolution were very professional in their handling of our needs. We could have gone with either, but chose Green Solar for "slightly better" technical expertise! Show additional information
Installers were great and very efficient. They cleaned up to the highest standard
The system 23 Canadian Solar panels 9 north & 14 west. Max production 42kWh.
Management and tech dept good to work with. Great communication.
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Overall service was great very trustworthy company not having to pay a deposit , payment after installation , was easy and not complicated.
Thanks for the recomendation
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Well, in your questions I failed to see batteries. My system included 9.6KW LG batteries. Green Solar under promised and over delivered. Very knowledgeable team and excellent installers. I would not hesitate to recommend them to anyone and more than happy to provide pictures if required. Show additional information
It has been agreed that Green Solar will install a 6 kW system consisting of available solar panels and new panels totalling 6 kWh and a 5 kW inverter.
The installation is scheduled to be completed at the end of November 2016.
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My request was to remove my old panels and install a new 6kW system with around 10kWh storage batteries all this to take place on top of my garage. Gerard Van Ansem from Green Solar contacted me and was more than happy to listen to my needs and answer my questions. Gerard was extremely honest and he referred the questions he did not know the answers to his colleague Paul Thistleton. Every single question was answered by Paul in great detail by the next morning.
I was then offered different solutions and I decided to go with Jinko panels, Solax inverter and LG Chem batteries. This was on the 6th of September.
Gerard said they could install on the 13th of September. The day prior to the installation, he told me the installer was going to be at my place at 7:00am. Installer arrived 5 minutes earlier.
The installer did a fantastic job, was very friendly and also when he finished, helped me with the remote internet connection. He also left the job site in a very clean condition.
The next morning, for whatever reason, the circuit in the garage tripped. I turned it back on and contacted Paul via email just to let him know what happened just in case it was related to the installation.
Within 5 minutes Paul rang me up followed up by the electrician. Very happy so far.
The next day Paul rang me again to check if the issue repeated itself. Needles to say everything has been running smooth.
My point is, Green Solar provides excellent customer service not only when quoting but during installation and after sale service.
Thanks guys!
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I received two quotes (from Green Solar and Innolec) and two site visits (from Green Solar and Excel Solar). Paul Lemming of Excel Solar (the only local Toowoomba supplier of the three I approached) gave me lots of information, a fairly heavy sales pitch, and then never bothered to send me a quote. Debbie of Innolec didn't organise a site visit but did supply a quote, with a fair bit of information. But Paul Thistleton of Green Solar made a site visit, provided lots of helpful information, and didn't do the "hard sell" at all. He was pleasant and cooperative to deal with, and his installers were efficient, friendly and informative.

I actually have a 3.6 kW system because, taking the respective rebates into account, the cost was the same as for the 3 kW.

Of course, now I have to see how well the system performs over time!
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These guys are great to deal with from the sales rep to the installer. All questions happily answered, information provided, friendly customer service, honest advice which I could check and tidy, efficient installation. Great 6kw system using Jinko panels and Fronius inverter. Very happy customer who will be even happier when the smaller bills start coming in. Show additional information
For Brisbane, place 1/2 of the panels on the East roof and the other 1/2 on the West. During summer the sun is almost directly overhead so a North facing is not important. We start generating power at 5:00 AM and stop at 6:30 PM. We get 11 hours of power generation at 1kW or more, full power (4.6kW) for 3 hours at high noon. A North face install would have given us a very high power generation for a short window of 4 - 5 hours. Instead we have a flatten power curve and power for the whole day. The advice we got was excellant. Show additional information