Green Solar

Green Solar Reviews

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4.8

Based on 333 ratings 1 Review removed

About

Since 2012 Green Solar Pty Ltd (formerly Green Solar) has supplied and installed thousands of realible, quality solar systems, provided with friendly ongoing backup and support. 
 
Two reasons Green Solar stand out from the crowd: 

Firstly, our installation knowledge, skill and neatness - a solar system installed well and configured better than the next company, will save you more money. 

Secondly, ongoing support - we dont see solar as a one off purchase, but an ongoing relationship - this has seen our customers save more on their power bills due to advice on retailers and general solar usage.

We have seen throughout our history, Green Solar systems save our customers more. 
 
For your convenience, Green Solar consultants can provide quotes face to face, via video call, over the phone or via email.
 
For quality systems and advice, call us today - 1300 760 914.

Reviewers report paying: $5,150 - $6,740 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Green Solar Reviews (333)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.7/5

Value for money

4.8/5

Quality of System

4.9/5

Installation

4.8/5

Customer Service

  • 5 star 210
  • 4 star 116
  • 3 star 7
  • 2 star 0
  • 1 star 0

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Original Review on 12-08-2023:

Genuine, professional people

Paul Thistleton was endlessly patient, never pushed, never asked for the sale. Informative correspondence over about a month and I made the decision and even then he gave me a few days giving me an option not to go ahead with it. The installation was done by a team of three. Arrived on time. Friendly. Did the job in about three hours. Neat work and left the place tidy. Last thing he said was the system was operating and showed me how to use the monitor app. they did the grid connection. Unreservedly recommend Paul and his team Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Ben: "Are you happy with the performance of your system so far?"

Absolutely. We are in credit with alinta
When the inverter went in I mentioned it was in the blazing afternoon sun and was that OK. The installer wasn't worried. But we went back to green solar and they went out of their way to help us put sun covers on it. A point to keep in mind if the sun is on the inverter
Unreservedly recommend green solar and Paul Thistleton
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Great team to deal with

They were great talking me through my options and answering my questions. Really open and honest advice.
Price was comparable but their superior service stood them apart.

Inverter rating: 5/5
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Trusted Business - Great Service

John and then team from Green Solar have just installed a second system for us. We were super happy with our first system and so chose to use them again. We like that John does a site visit and recommends from that not from satellite views. He is very knowledgeable about the available systems and how to position them on the roof for best production of electricity. He considered the look of the panels and the placement of the inverter and cabling. He uses quality equipment and as an established local business, he is available should the need arise for service issues.
All communications were prompt and friendly.
We highly recommend this company.

Inverter rating: 5/5
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James' install

Green Solar installed a 6.6kW, Fronius inverter with Longi hi mo 6 panels for me. It is an add on to my existing system which was also installed by Green Solar in 2018.
I am extremely happy with the installation of the system. The team were very supportive with my requirements on a tricky east west install configuration. The team gave me several options to consider and in the end provided me with a very efficient layout option, that I am delighted with.
I would highly recommend with no hesitation, Green Solar to anyone thinking of getting a professional and easy to talk to and helpful solar installation company. I will be back to get batteries from them when they become more affordable.
Very happy second time around customer

Panel rating: 5/5
Inverter rating: 5/5
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Very helpful, was able to provide answers to all my question no matter how uninformed.

Provided a number of quotes consisting of 2 size options and 2 panel options. I ended up going with the larger of the size options and the better quality panel option.

Installers arrived when they said they would and after checking the site suggested adjusting the panel layout slightly to optimize sun exposure. They were onsite about 6 hours and arranged for the old panel to be taken away same day.

They provided instruction on how to use the app to check performance of the system and control power usage of the hot water system.
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Willing to work with our shading issues

Sales and quote process was fine, they weren't very keen to come and see the property. Also, when we decided to go for a larger solar system, they didn't get the quote quite right and then came back and told us they had under quoted.
We are still waiting to be connected to the grid - only had the solar installed this week, due to our availability. They showed my partner how to use the system, but we don't quite understand what they did with the water heater.
It is early days of having the system, and all seems to be good for now.
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Professional

Very impressed with Green Solar, Brian was very helpful, definitely not the pushy salesman type and seemed well informed and happy to share as much information as possible. The installation went well with no problems. Sparky mate said their work looked tidy, so that is good to hear. The install team didn't leave any mess at all. Very happy so far.
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Very neat installation!

We are very happy we chose Green Solar for our solar system. Paul was excellent throughout the quoting and advising process, always willing and available to answer all our questions. This was much appreciated. The installation team were skilled and efficient and very neat. Our conduit couldn’t have been done better, completely hidden from view. Connecting to the grid and explaining the monitoring app was seamless and organized in no time. Will definitely recommend Green Solar to friends and family.
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We had a seamless team with Paul and the team. Everything was great from start to finish

Very professional process. After a run in with a cowboy a couple of years ago, I was going into the process with a negative impression of the industry however this has been turned around given the experience with Paul and team. I loved the email communication on the difference between a good and a dodgy operator and this gave me comfort that the team knew what they were doing. On the day, the team said they would be there at 12pm. They arrived 5 minutes early and left the place spotless. The handover was seamless as well through to paperwork and linking in with our current provider. Overall - very happy with the output, experience and overall levels of service. Highly recommend!
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Happy customer

Plenty info provided with quote. Open to questions. Very accommodating. Installer did a tidy job. Still happy with the system after 18 months in service.
Panel rating: 5/5
Inverter rating: 5/5
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Very Neat and Tidy

Green Solar was very patient with my questions of different layouts, clearly explaining how each would work and doing the calculations on how much power each layout would produce.
Pauls communication was excellent and the Install is a very neat and Tidy Job with quality well reviewed components.
I would absolutely recommend Green Solar for anyone in Brisbane looking at purchasing a Solar System.
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Definitely a 5 Plus Star plus company! Green Solar, professionals in their field and very customer focussed.

Definitely a 5 Plus Star plus company! These guys are gems, they were extremely polite, great communicators, happy cooperative workers, left the site pristine, had an awesome work ethic and absolutely are a credit to the Solar industry.
From my initial contact with Brian it was clear the company was a choice pick and a cut above the others I had dealt with as he was a great listener regarding our needs, wants, budget and any concerns. He went above and beyond providing us with up to date industry and company product information together with actual company experience with the products, finally forwarding 3 proposed systems with a combination of system size, inverters and panels.
On the day of our installation Green Solar Pty Ltd upgraded our GoodWe inverter to a 10K due to the 8.5K being unavailable at no extra cost to us. The inverter was connected to our Wifi, the monitoring App was well explained and grid connection organised by the team. Paul and Co. also returned post installation to install the inverter cover.
The entire process was stress free for us and communication pre and post installation with Green Solar was and is always open.
Green Solar, are professionals in their field and very customer focussed.
A huge call out to Brian, Paul and Paul and Co.! 5+++ Stars. Thank you!

Panel rating: 5/5
Inverter rating: 5/5
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Service Can't Be Beat

Brian from Green Solar was very helpful throughout the whole process, and it was an easy decission to engage Green Solar.

The installation team (Paul and his merry men) knew their stuff and were prompt courteous and very knowledgeable.

It is rare to get such good service from start to finish, highly recommend Green Solar if you want good service from start to finish.
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Original Review on 27-04-2023:

Green Solar .

Paul was very informative from the very start, he was not pushy. He put all options up front and told me what to be aware of when getting other quotes. It became a no stress experience for me. I’m in my 70s. The installation was prompt, Paul was very informative from the very start, he was not pushy. He put all options up front and told me what to be aware of when getting other quotes. It became a no stress experience for me. I’m in my 70s. The installation was prompt, they removed the old system. The installers were very professional. Paul has been great with all aspects of the process and even after completion has kept in touch. I have confidence should any problems arise, he will be able to help sort it. Mary. removed the old system. The installers were very professional. Paul has been great with all aspects of the process and even after completion has kept in touch. I have confidence should any problems arise, he will be able to help sort it. Mary. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Mary: "Are you happy with the performance of your system so far?"

Yes, I think so. I had a problem with Diamond Energy and the meter reading. They kept giving me estimates. I now have remote readings done. Had one bill after one month, which was $176.00 which was really great, my previous bills were in the range of $400.00 to $500.00 per month. I have a big family. Haven’t had another monthly bill, so I don’t know what their billing agenda is!
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Rescued me from the failure of another solar company

I commend Paul and Aaron for their exceptional professionalism in completing a challenging solar installation project. Faced with the sudden closure of my initial solar contractor (who had already completed a wiring rough-in), Paul swiftly assessed the situation, offering transparent communication that alleviated uncertainties. The installation process was marked by Aaron's remarkable efficiency, punctuality, and technical mastery. Paul's communication skills ensured a collaborative approach, providing regular updates and promptly addressing inquiries. The final solar system surpassed expectations, a testament to Green Solar's commitment to excellence. For those seeking a reliable and proficient solar provider, I wholeheartedly endorse Green Solar, whose dedication and expertise turned a potentially difficult situation into a resounding success.
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Paul and his team do a great job.

Paul and his team do a great job. They are honest, stick to their word and quoted price , and overall a flawless experience. i am recommending family and friends to Green Solar
Panel rating: 5/5
Inverter rating: 5/5
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Good experience

Very happy with the process. Installer in particular was very professional and friendly despite getting held up by rain a few times. Very happy with the sales process as well. Had a very minor issue that was fixed quickly.
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Excellent Customer Service

The sales person Paul was exceedingly helpful right from the first contact and no question was too much work for him to reply to. Very prompt response including over the weekend at times.
The installer Paul and his team were on time, very friendly, happy to answer any questions. Very neat installation. Overall a great experience.
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Satisfied customer

All aspects of the process of system selection, pricing, providing information about solar and actual installation were easy, responsive and timely.
The grid process was also organised by Green Solar and is currently underway.
Very happy with everything to date.
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Thank you, Green Solar, for making my transition to solar energy a seamless and gratifying experience.

I am writing to share my exceptional experience with the installation of solar panels and a Tesla battery by Green Solar. In an industry where choosing the right company can feel like navigating a sea of uncertainty, I am delighted to express my utmost satisfaction with the entire process, from the initial consultation to the flawless installation.

After thorough research, I considered four different solar companies, but what truly set Green Solar apart was their outstanding team. Throughout the decision-making process, I had the pleasure of working closely with Brian, who exemplified a rare combination of personability and deep knowledge. Brian's wealth of experience shone through as he provided me with a wealth of information, patiently addressing all my queries over the course of 7-8 conversations. What truly stood out was his non-pushy approach, allowing me the time and space to make an informed decision.

When it came to the installation, Paul and the Green Solar team delivered a stellar job. Their meticulous attention to detail was evident in every aspect of the installation process. Not only did they complete the installation efficiently, but they also took the time to explain every step, ensuring that I fully understood how the system operates. The level of professionalism and expertise demonstrated by Paul and the team was truly exceptional, as reflected in the accompanying pictures.

I am over the moon with the solar system and Tesla battery installed by Green Solar. Not only have they significantly reduced my environmental footprint, but they have also future-proofed my home, providing me with a reliable and sustainable energy solution.

In conclusion, I wholeheartedly recommend Green Solar to anyone seeking a top-tier solar installation experience. Their knowledgeable and personable team, led by Brian and Paul, sets them apart in an industry where such qualities are often hard to find. Choosing Green Solar has proven to be a wise decision, and I am confident that others will find the same level of satisfaction in their services.

Battery rating: 5/5
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Very professional installation

Paul was very professional and helpful. The installation was also very quick but neat and tidy. Would highly recommend.
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Great service, friendly and informative.

Paul the owner was very helpful and the information he provided was very useful in our decision process.

The install team lead lead by Paul were punctual and friendly and when they departed the site was clean and tidy and the solar system was up and running.
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Excellent Service

From day one Green Solar exceeded my expectations. I was kept in the loop about battery delays and nothing was too much. The installation team arrived on the day and when they left the work site was left spotless. Last but not least a huge shout out to Paul Thistleton of Green Solar for the excellent service
Battery rating: 5/5
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Original Review on 24-12-2022:

Great installer

From the original quote to the completed installation everything was easy.
The installation team were very courteous & extremely tidy,the quality of their work was excellent.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Rob: "Are you happy with the performance of your system so far?"

No issues at all everything is working beautifully.
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Knowledeable installer and excellent quality installation

The whole process from initiation request for quote through to installation, commissioning and handover was fantastic. The only hiccup was my own impatience and having to wait in-line for it to be my turn.
Paul and the team were fantastic, designing a system that met my needs; using different wattage panels to maximise production from a limited roof area and orientation.

Installation was great. A very neat install and the team were extra careful as I had only been able to source 3 extra roof tiles should any break due to age. Wiring and conduits were neatly laid and the inverter neatly installed.

All paperwork regarding installation and connection to grid were handled by Paul and the team at Green Solar. I made my life so much easier.

Panel rating: 5/5
Inverter rating: 5/5
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Green Solar helped us break-free from our big power bills.

Breaking free from our big power bills. When we finally decided to make the switch to solar, we shopped around a bit but most companies had only been around a few months to a year at most until we discovered Green Solar and soon got in contact with Paul Thistleton. He’s been in the industry for years, very upfront about what works and what doesn't, provided several solutions for us, and explained everything about the process involved. We went with the GoodWe 6000 MS3 MPP T’s single-phase 7.6 kW Inverter (Industry-leading smart consumption metered inverter, with a 10-year warranty, also offers up to 100% DC input oversizing) matched with 16 x Jinko Tiger Neo N Type 475w solar panels (Premium utility-scale panels, with a 10-year warranty, and most efficient conversion ratios for low and high range light conditions as well as back-side panel reflected light absorption). Fully installed on time and under budget for less than $6k. It’s been 3 months since we switched in late June 2023 and our quarterly power bill has dropped from $450 to just $72 for the period Jul-Sep on the basis of 9 kWh average daily usage for a 5-bedroom home with 7 split air conditioners. We didn’t change our living habits and enjoyed being kept informed about the performance and savings we were making with the SEMS smart app included for free with the package. We highly recommend contacting Green Solar as the choice installer and supplier of quality Solar Power solutions.
Panel rating: 5/5
Inverter rating: 5/5
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Very happy

Installed in a timely manner as the way that we discussed.
Inverter rating: 4/5
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All round great service

Very glad I went with Green Solar- the process from initial contact to installation has been super easy, and customer service was amazing at every step. No question was too silly, and the responses were always thorough and super fast, without being too technical for me to understand. Installation yesterday was fast but not rushed, and the panels on the roof look amazing: really neat and tidy installers who clearly take pride in their work and are passionate about what they do. Prices are competitive- don’t expect bottom budget price as the work and products are quality, but they are definitely not exorbitant and I feel like I have gotten great value for money, and a system that has been personalised for what I was after rather than just the “bog standard” that some other companies I had quotes from flung my way.
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Fantastic Company

Green Solar was a great company to deal with. Brian provided a lot of insightful information about solar systems as a whole and really helped us make an informed decision.

Our installation date was booked in a few weeks after the quote was accepted and the day went smoothly, the installation team were professional, friendly and answered all my questions.

Quote Process: Quick, easy and very informative.
Installation Date: Confirmed within a timely timeframe once the quote was accepted.
Installation Day: Great team, tidy, professional, and quick. The went above and beyond, identify an issue with my 3 phase system and fixing it on the spot!

We’d received cheaper quotes but felt the service and high quality was a priority and Green Solar didn’t disappoint!

Highly recommended!
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Struck gold

From initial contact, through to installation and even after installation, Green Solar was great. The owner, Paul, provided information on a vast range of technologies and products, which proved to me I was in good hands with someone who had thorough knowledge of the industry.

From signing of the paperwork to installation was 13 business days. Installation team rocked up nice and early to get going, finished and fully installed in about 6 hours.

Installation team made a small dent in ceiling when working in the garage which wasn't a huge issue, but it was great for them to come to me and tell me of the damage rather than just do what some others would do and attempt to cover it up or leave it for me to find later.

All in all, the process was great from start to finish, and I'm looking forward to saving money on my bills. Currently producing around 90kWh of electricity on a 15kW system, can't complain.
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Original Review on 09-11-2022:

Great installer

Very helpful and informative during the sales/quoting process. Answered all of my (extensive) questions with thorough, well-considered answers. Had no issue going into details to explain every aspect that I asked about until I was fully satisfied. Wasn't pushy.

I was given a lead time of approx. 6 weeks for installation, but by chance there was an opening 2 days after I paid the deposit and was able to sneak in quickly.

The champion who did the installation was a sub-contractor with 2 decades experience. He came ready to do the install first thing in the morning despite it pouring rain, which turned out to be a good move as it fined up and he was able to get them all installed on the roof later on. Friendly and cheerful guy, happy to answer lots of questions my young children had while he was going about his work.

Unfortunately there was an issue that became apparent after the digital meter was installed, where the system was not feeding any energy back into the grid. The installer chased up the inverter company and managed to sort it out (still waiting on confirmation from the inverter company what the exact issue was - but they were able to resolve it remotely).
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Chris: "Are you happy with the performance of your system so far?"

Yes
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Superior service, well done Green Solar.

Quote / Sale: Paul was professional, practical, patient (with all my questions) and I believe provided a system the I asked for.
Panel placement - discreet.
Inverter placement - under cover and well ventilated.
My criteria were reliability, safety, quality and backup service.

Installation: The team from Green Solar were punctual, friendly and the installation and switchboard upgrade was neat and hassle free.

Customer service: Exceptional, especially the advice regarding the meter box upgrade.
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Clear explanations.

Sales and quoting process was excellent.

Installation was polite, friendly and very capable and efficient.
Yes all completed.

Panel rating: 5/5
Inverter rating: 5/5
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Very helpful and informative.

Paul and team were fantastic from start to finish. Even after install is willing to answer any question about solar. The install was really good even though we have an odd shaped roof. Thanks again.
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Excellent service

Green Solar was the first to call me after receiving my details from Solar Quotes. Paul the salesperson was patient and explained everything in detail. He never pushed me to purchase from Green Solar and provided plenty of information via email for me to read in my own time. In the end I felt comfortable with the company and proceeded with them. The installers turned up on time and were professional. They explained everything to me after the install and I am very pleased with its operation so far.
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Great company to deal with

Green solar was the only company who did a bespoke quote for us and explained us everything we need to know. The other companies were just trying to sell us an expensive solar system we won’t fully use. Exceptional customer service. Professional and neat installation on a tile roof. We can highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
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A great experience!

I had investigated installing Solar a few times previously, but couldn't seem to find a really reputable company that seemed legitimate. Green Solar came highly recommended to me, and I am pleased to say that it has been a really good experience dealing with them. From the initial consultation to the day of installation, they were happy to answer all of my questions in an open and transparent manner. Their installers were highly competent, and did an excellent job of the installation. I would highly recommend Green Solar if you are considering having a system installed.
Panel rating: 5/5
Inverter rating: 5/5
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Thumbs up for Green Solar

Paul from Green Solar was great to talk to. Knew the products and walked us through the options.

Installation was a breeze and the guys were a pleasure to host.
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Awesome service which is sadly lacking in some industries.

Both Paul and Lewis were amazingly helpful in the quest to find out why my system wasn’t working when I found out the original installers had closed their business. It is up and running now due to Lewis’s proactive approach. I am so glad to have found a wonderful electrical/solar team.
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Good Install

Easy to deal with, good communication and very good advice. .
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10kw install using 26 Trina Vertex S+ 430w panels & Goodwe GW10K-MS Inverter

10kw install using 26 Trina Vertex S+ 430w panels & Goodwe GW10K-MS Inverter
I couldn’t be happier with Paul and his install team. The whole experience was professional and streamline. I would have no hesitation recommending Green Solar to our family and friends.
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Great service

Paul was great in helping explain the differences in sizes of system and different brands versus quality etc. Installation was very quick and painless, installers placed inverter exactly where we wanted it.
Panel rating: 5/5
Inverter rating: 5/5
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Great company to deal with

I purchased a 13.2kW solar system through Green Solar. The entire process from start to finish was great. Starting with the communication with Paul Thistleton, I had no knowledge of anything relating to solar at the start of the process. Paul provided extensive knowledge on all solar panel and inverter brands, the differences between all of them and his recommendations with no pressure at any point of the process. I'm sure I took up hours of Paul's time with no commitment, however, this gave me 100% confidence in proceeding with the selected system with Green Solar. The install happened on time and within the agreed timeframe with no issues whatsoever. My completed system is currently performing ~10% higher than originally expected for winter.
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Amazing!!!

From start to finish Paul and the team at Green Solar were a stand out. The only one to give genuine advice about what to look for and what was best for our individual needs. Paul spent a lot of time with before going ahead at his own cost/time. Very competitive quote. At install, the team (Joey etc.) were so quick, informative and cleaned up after themselves.

Our system is now up an running and for winter we are seeing great results so far. I highly recommend The Catch Solar Relay product which controls the hot water timer and future loads so they use excess solar energy. It has been great having a consumption meter to show when and what to use at peak and off peak times.

Such a great experience and i give them 11/10. Superb. Thanks again for all your help.

Panel rating: 5/5
Inverter rating: 5/5
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Green Solar the Best

The information provided for the quote was very clear. There was no dodgy sales pressure and the people answered all our questions.
The installation happened exactly when they said it would. It was completed before lunch with no mess. We had an old 1.5kw system and the panels were removed and taken away at no extra cost. The old panels were collected the next day to be recycled in a developing country.
Everyone from start to finish were wonderful, polite, professional and efficient.
Stewart and Debbie
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Fantastic solar company to deal with

Finding a solar company that can work with you throughout the whole quoting and install process with good communication can be difficult. Paul and the team were professional and worked with me every step of the way. Highly recommended installer
Inverter rating: 5/5
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Professional staff, delivered on time as promised.

We had our solar panels installed approximately 1 month ago and have been really impressed with Green Solar every step of the way. The quote given was well thought out and took advantage of the way the sun moves over our roof throughout the day, as well as shade provided by trees. Paul was generous with his time and talked us through the different brand options so that we felt able to make an informed decision about the solar panels and inverter that would work best for our location and budget. The installation couldn't have been easier. The installers were on time, friendly and considerate of our family home. I would highly recommend them. Our connection to the grid went exactly as they said it would and there have been no surprises along the way. We have been impressed with how much energy we are producing (even in winter) and the app that we have installed on our phone is straight forward and user friendly. We would definitely recommend Green Solar to our friends and family.
Panel rating: 5/5
Inverter rating: 5/5
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Quality work & amazing service for a good price

I’ve just had solar panels and a Tesla battery installed by Green Solar. Paul was fantastic to deal with from start to finish. He provided a heap of information and was very helpful answering any questions I had. Green solar was recommended to me by a friend who had their solar installed by them. I can see why they have so many happy customers. They beat a quote I received from an energy retailer by thousands. The quality of work is great. The installation team were polite, efficient, on time and left everything tidy. Everything is done for you after the install so all you have to do is sit back and enjoy watching all the money you are saving/making on the app. Highly recommend Green Solar.
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This 5.00 star review was removed at the request of the reviewer

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Fantastic service.

Answered all of my questions and provided clear explanations of all the options. We worked out exactly what we wanted. The installation team was brilliant. Very, very happy with this installer.
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