Cove Technologies Pty Ltd - Company Review Notice Cove Technologies Pty Ltd - Company Review Notice
Cove Technologies Pty Ltd

Cove Technologies Pty Ltd Reviews

4.9

Based on 44 ratings

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About

Cove Technologies is a small business based on the Mornington Peninsula that focuses on quality solar design and installations.

All of our works are performed in house with one of the directors personally attending to the installation and guiding you through the design and consultation process so you understand exactly what you are getting.

 

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Panel brands currently installed

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Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

Battery brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Cove Technologies Pty Ltd Reviews (44)

Show Most Recent reviews from All time

Average Scores

4.7/5

Value for money

4.9/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 29
  • 4 star 15
  • 3 star 0
  • 2 star 0
  • 1 star 0

Original Review on 08-11-2022:

Great Installation

Vernon of Cove Technologies provided all relevant information, was personally accessible and prompt in his quoting. His team of employees arrived on time, were polite and respectful and left our premises clean and tidy.

The grid connection was prompt and the system is working to expectations.

I have already referred a number of friends to Vernon for quotes after they heard of our positive experience. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Rodney: "Are you happy with the performance of your system so far?"

Yes. Very happy with the product, installation and importantly communication and support before, during and post installation
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Original Review on 17-10-2022:

Great installation and service

Right from the quote stage through to installation and connection we found Vernon and his team very professional,
knowledgeable and polite. He not only runs the business, but he also owns the business. He obviously takes a lot
of pride in his work and was a pleasure to deal with. I would happily recommend Cove Technologies. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Mark: "Are you happy with the performance of your system so far?"

yes, financially been a great investment and more importantly reducing greenhouse emissions.
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You won't regret choosing Cove

From day one, Vernon was a pleasure to deal with. He is incredibly knowledgeable about solar and approachable so I was able to ask any stupid questions I had in the lead up to choosing to go with Cove.

I knew from my own research that installing the maximum number of north-facing panels that my roof could support would be the way to go to provide sufficient energy for our growing family. The proposal that Cove gave me through OpenSolar was reasonably (but probably not the absolute best) priced, and everything was clearly explained in advance, from why the inverter and panel configuration was chosen to maximise output, to the practicalities of mounting the panels onto the roof. Over all, Vernon made it very easy to choose Cove over other installers.

The install was a breeze as well. Vernon and his team completed the installation of 12kws of panels over two days. The team were professional and treated our home and garden with respect. I mentioned to Vernon that I had put down a deposit on an electric vehicle, so he immediately proposed changing the mounting of the inverter to provide additional space for the future installation of an EV charger. The installation was completed to a very high standard and the whole setup looks neat and well thought out.

Finally, the process of claiming the Victorian government incentives and the STC credits was also effortless. Vernon is in the process of organising the connection to the grid right now so that all the excess energy our huge system pumps out can be fed back in to further reduce our power bills.

I really cannot recommend Vernon highly enough. My neighbour saw the team on the roof during the install along with the obvious quality of the final setup, and promptly passed his contact details onto Vernon for a quote for his own place. I'm also going to recommend Vernon and the team at Cove to all my friends and family who are now all of a sudden very interested in the potential of solar after my glowing reviews.
Panel rating: 5/5
Inverter rating: 5/5
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Very Happy

Vernon and his team did a great job over 2 days.

I did my homework and thought I wanted a certain system. After speaking with Vernon he said the palm trees would shade a certain area and reduce the system output. The micro inverter system with Enphase was the way to go.

He took the time to show me the difference and overall impact that it would make.

Convinced I agreed and couldn’t be happier.

My electric bill was between $660 and $1,600 a quarter - pool pumps etc etc …

My first summer bill after install $228 and I am using way more electricity runny pool pumps and heat pumps etc etc - live in Melbourne

The Enphase App changes the way you use electricity. You can see what turning off a device does to your requirements.

I am fortunate to have a big roof with 22 panels and love the new system and my reduced bill.

Thanks Vernon and team!
Panel rating: 5/5
Inverter rating: 5/5
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Highly recommended

Vernon and his crew were such an amazing people to deal with. I have to be educated to know what to install and Vernon has been calm and patient in explaining. The team has been prompt and professional before and after the installation.
Panel rating: 5/5
Inverter rating: 5/5
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Great customer service, professional installation and advice

I have excellent experience with installation of solar panels and inverter by Cove Technologies. Cove Technologies delivered high quality installation at agreed time and cost. I've been very pleased to get a detailed consultation on the system that can address my requirements. My technical questions and emails were answered in a timely manner. Installation went smoothly and Cove Technologies helped me to organise the grid connection after install. I recommend Cove Technologies as a high professional and reliable company with amazing technical expertise and customer service.
Panel rating: 4/5
Inverter rating: 4/5
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Fantastic from start to finish

Cove Technologies were exceptional, they made the whole process so easy from start to finish. I told them what my requirements were and they recommended the best system available to handle the job! The installation was seamless and they cleaned up after they’d finished. They’re experts in their field and I would highly recommend anyone using their services. 10 out of 10!
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Extremely positive experience, cannot recommend more highly!

Extremely positive experience dealing with Vernon and the team at Cove. Vernon was nothing but professional (and personable) throughout the process of having a new solar system installed. He took the time to talk through options and discuss my individual needs and concerns. Very happy with the end result, not a single issue or concern and cannot recommend highly enough.
Panel rating: 5/5
Inverter rating: 5/5
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Great installer, punctual and excellent communication

Cove were really excellent to deal with, during a time of lock-downs and period when they were forced to stop work they were excellent in communicating and kept me informed. They did such a good job I had them come back and install a battery as well. Vernon is a really friendly down to earth bloke.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Patient, friendly and knowledgeable.

Vernon and his team at Cove technologies have been an absolute pleasure to deal with in every way!

I cannot recount how many times other professionals (airconditioning installers, builders, etc.) have attended our home, only for my wife to get pushy, arrogant, rude and condescending behaviour. Questions however small are treated as an inconvenience, if they are addressed at all. If these were small purchases i'd understand, but we're talking into the 10's of thousands of dollars - for that amount of money i expect some civility and an answer... Anyhow, rant over :)

Vernon runs his own business and takes care to ensure he is not taking on too many jobs so he can give his customers the care and attention they need. I never felt as though we were being pressured into a decision on the system we inevitably went with. Several options were provided and i revised them more than a few times. I had some specific requirements and I never got the impression we were being fed particular systems for his installers convenience. I'm surely not the easiest customer to deal with, I sent Vernon quite a few lengthy questions via email and he was always swift to answer with the detail i wanted, and these were not one liners, but considered responses which i appreciated.

We moved into our first home at the same time as having our first child

No complaints, except i suppose that Cove does not do batteries, and (obviously no fault of Vernon's) we didn't get the same lovely experience with our battery installers sadly.

Cove did a few other jobs for us (running Cat6a interior and exterior, installing a small server rack, relocating NBN connection point, installing downlights, installing powerpoints, installing a new antenna and cabling, running some special Displayport over optical fibre cables at great lengths, as well as some optical fibre through conduit) all of which is working perfectly.

Some of the downlights were faulty and Vernon's team have attended site to retrieve them (i think the next day?) and provided replacements. They've been exceedingly helpful! If you are considering them, i cannot recommend them highly enough.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Professional service and advice. Great team on site and a very high quality installation.

Solar quote was received fast, but more importantly they provided me with honest advice around hardware differences for what they supply as well as their competitors.

They took the time to provide a proper roof review for alignment of the panels - taking into account shadows from nearby trees, antennas and any other obstructions as well as how to most efficiently arrange panels - something done poorly in quotes I'd received from others.

The installation process was smooth, everything was done quickly by a skilled team with the final installation exceptional.

I would recommend the team at Cove Technologies to anyone looking for a solar system.
Panel rating: 5/5
Inverter rating: 5/5
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A Great Project Experience

The quoting process was quick and informative. I had cheaper quotes but Cove Technologies received a discounted price on panels from the distributor and when they rang to pass those savings on to me the deal was done.
The installation was on time, hassle free and the installation team were just great.
Once the installation was complete, Cove assisted me in the connection to the grid and the installation of the App to monitor solar input and power usage.
You can forget about the nightmare installations you often hear about......Cove Technologies take all the worry away with a very professional experience from start to finish. I have recommended this company for 3 other installations within my family and they were completed with the same professional approach and expertise.
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Cove were brilliant!

After the first company I chose to install my solar lost their accreditation with Vic Solar, I found another. But after even more research I felt like I'd been sold on the quality of the panels (not the racking or invertor). Plus, there was constant hassle and call centre follow up. I didn't like being pushed.

Finally I found Vernon @ Cove; local, likeable and very willing to run through the quote I'd received from the second company and then quote for a far superior system for around the same investment on my part. Amazing.

The install was all done in a day, no mess, no fuss - and it was up and running in about 3 days. Vernon also taught me how to use the app, and offered to update the backend data with my new tariffs for me so the data I would see would be bang on.

Plus, he told me to just call him if there's any issues, ever. Knowing it's a local business is a huge tick here.

Vernon has even knocked up a quote for my mum and dad for me, as we love our solar install so much.

After the initial feelings of overwhelm, dealing with Vernon @ Cove was just so simple. My family and friends are probably already sick of hearing how happy we are with our solar - so I thought I'd share the love here! :)
Panel rating: 5/5
Inverter rating: 5/5
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Solar Made Easy

Vernon and Cove Technologies made our solar installation a simple exercise. Cove provided the most competitive of the quotes we received and supplemented this with all the information and responses to questions that we had. They kept to their installation timeline and completed the work efficiently and professionally, including instruction on how to read the inverter and a post work clean up of debris. Vernon was particularly helpful and obliging in organising our connection to the grid and has provided excellent post installation customer service. Vernon and his team are courteous, friendly and helpful professionals who made for us a somewhat daunting and challenging task into something that was simple for us to undertake. We would highly recommend Cove Technologies to any prospective client
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The complete package!

Vernon and Cove Technologies provided two quotations tailored to my requirements and location, in Mornington, Victoria. The whole process was professional, friendly, and with great patience for my queries, as a first time solar user. The installation was quick, efficient, trouble free, and they managed all connection activities to the house and the grid. As well, they managed all liaison needed to receive the government subsidies. I am very happy with my choice of Cove Technologies, and recommend them to anyone seeking a solar installation.
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic Service-Brilliant Service-Highly Recommended

From start to finish Vernon was extremely helpful, communication was excellent throughout, I'm more than happy with the value for money received taking into account the system I purchased. The installation team where very friendly and tidy. Vernon handled all the connection to grid paperwork, hassle free for us:)
Would highly recommend Vernon and his team at Cove Technologies, honestly cannot fault the experience.
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Excellent Company to a deal with

Right from the start the Initial enquire, the quote the installation and the after sales service were all done with the upmost efficiency.
Panel rating: 5/5
Inverter rating: 5/5
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Solar installation

Everything was as promised. Install was clean and tidy. System is functioning perfectly
Inverter rating: 5/5
Battery rating: 5/5
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Great company to work with

Cove was an easy company to deal with from quotation to installation with excellent customer focus & service. Dealt with Vernon who is very knowledgeable in the field of Solar, he provided a comprehensive and competitive offer with clear explanation of the system to be provided. The quality and timeliness of the installation was of high standard and was completed as per specified in the quotation. The installation Team were very professional and considerate through the whole installation process. The site was left in a very clean condition. I as very satisfied with the whole Cove experience and customer service and very happy with the system provided.
Panel rating: 5/5
Inverter rating: 5/5
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Great all-round service!

From the quotation process and explanation of options through to installation and set up, I couldn't fault this provider!
Inverter rating: 5/5
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Excellent customer service. Fully satisfied

Responsive, didn't have to chase the company. Did things when they said they would. Felt very supported, we barely had to do anything.
Panel rating: 5/5
Inverter rating: 5/5
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First Class from start to finish

Vernon and the team at Cove were great to deal with. From the initial on site inspection at my property all the way through to completing the installation they were very professional. There were no pushy sales tactics and Vernon had all the answers to my many questions when deciding on the right system to install. Vernon and the team at COVE kept me updated via email and phone regularly which was very pleasing to deal with. Cove Technologies is a local company I would have no hesitation in recommending to my family or friends.
Panel rating: 5/5
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Very professional outfit.

These guys know their stuff. Walked me through all of the issues, seen and unseen and gave me exactly what I wanted. They continue to monitor the system remotely which I appreciate. Have had no issues other than forgetting to re-connect the monitor after a wi-fi issue. They noticed the monitor wasn’t connected and got straight on to me about it. The whole sale and install process went smoothly through to final inspection, where due to the way in which authorities manage that aspect of the process a bottleneck is created which doesn’t allow for enough inspectors and puts existing inspectors under unnecessary pressure resulting in long waits without being able to use the system, over a month in my case but longer in some others, I have been told by the inspector. Looking forward to being able to install a cost effective battery when they become available. Some time off it appears.
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Great service

Very happy with the installation Vernon from Cove was very helpful and explained the new system very well
Really happy with the service and quality of the work- would definitely recommend .
Panel rating: 4/5
Inverter rating: 4/5
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Recommended, would use again.

Cove Technologies provided completely professional and courteous service. From quote to switch on there were no problems apart from a minor delay in fitting the consumption metering card. This was quickly rectified.
I recommended Cove Tech to my mother in law and that installation went smoothly too.
Vernon and his team took care of everything including sourcing an obscure mounting clip for our unusual roof sheet profile.
Once assigned to the task, the processes unfolded with seamless precision so from a client perspective there is nothing to do except await the switch on.
A few months on, the system is working exactly as we had hoped.
Panel rating: 5/5
Inverter rating: 5/5
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Hassle free solar installation

Thanks to Vernon and Cove Technologies for making the whole process of selecting and installing a quality system a worry free and reassuring experience. It didn’t matter that I knew little or nothing about solar power because Vernon and his team took control and attended to everything. They answered all my questions and gave me the confidence to know that we were in good hands and were getting a quality product. Extremely satisfied!!
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Great communication, quality products offered, gave options

perfect to deal with, pre-purchased panels prior to a price increase, very helpful.

Price quoted below includes a $1,000.00 switchboard upgrade
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Was nervous about getting Solar, too much info out there. Cove Technologies put that all to rest. Highly recommended!

Vernon was great to deal with. Got back to me quickly and answered all my questions. Vernon and his crew were in by 7am and out by 2pm. Slick looking install, did not leave a mess. I wanted to go with a small company that did their own work and did not use contractors. It's early days, but I am totally happy at this point.
Inverter rating: 5/5
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Very happy

They looked after everything for us which made it stress free. Really impressed
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So Far So Good.

Hi. Solid process from beginning to end. Went with QCells panels and SolarEdge inverter with optimizers. So far so good since the installation. Cove handled the Vic solar energy rebate side plus help organise the grid connection after the install. I was pleased with the system and particularly the installation onto the three different roof surfaces. Cove recommended optimizers to allow for the different roof locations. Cove went above and beyond to make sure we were happy. Everything was handled without fuss and they even found and recitified an undiscovered electrical wiring issue in our home.
Panel rating: 5/5
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A speedy install prior to Covid Lockdown

After processing a lot of very helpful quotes for various solar installs I eventually decided on size and price and went with Vernon from Cove Technologies. I payed a down payment and locked in an agreed start date.
I was delighted when this date was brought forward knowing that the start date had changed due to other orders being cancelled due to Covid. The install was quick, well managed and completed prior to the Covid lockdown. Soon after the system was activated and has been working as well as the weather has allowed it to.
I would highly recommend Cove Technologies and their thoroughly professional service.
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Great Install

Great customer service was why we chose to use Cove Technologies
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Very good service overall

Cove Technologies show different price options on their web site which is a good starting point to choose an appropriate system.
The install was done when scheduled and was completed neatly in one day with no fuss.
Very good customer service and all the paperwork was handled by Vernon including final inspection.
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-Answered all my questions
-Offered the best price
-Technically competent
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Customer service

Quote easily read on the phone. Solar panel layout the best. Did not charge extra $150 for putting inverter in garage _ 2 metres from metre box. Put microinverters on shaded panels at no cost. Straightforward to deal with.
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quality installation

from the start they quoted a quality system and were transparent about the whole process. very easy to deal with.
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Fast turn around, excellent customer service, efficient system

sales quoting was great,
Vernon is a very well spoken guy and great installation went off without a hitch

overall really satisfied with the system.
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A+++ In Every Single Aspect - 110% recommend Vernon at Cove Technologies

Was recommended three suppliers by Solar Quotes and went with the local guys at Cove Technologies. Vernon is extremely professional and responsive. The whole team did a fantastic job at quoting, re-quoting with changes, and installing early! System looks great and very happy so far.

Definitely recommend paying a little extra for the Meter which allows you to track production vs usage vs export
Panel rating: 5/5
Inverter rating: 5/5
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Review

Happy with the customer service and quality of the installation, great to deal with.
Inverter rating: 5/5
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Extremely happy with all aspects of the installation,and Vernon from Cove Technologies made the whole process easy.

The sales and quoting process was simple and easy
The installation went extremely well ,very professional, and on time
Cove Technologies has organised the grid connection with our supplier
Would recommend Cove Technologies to any prospective solar purchaser
Vernon was very help full during the whole process.
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Professional install

Prompt quote, all questions answered and all aspects of the process were explained. Vernon undertook a professional install and had the wifi connection to my phone up and running for me same day. Very happy with this install and look forward to the sun shining!
Panel rating: 5/5
Inverter rating: 5/5
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I havent actually got the system yet. Applying for Vic government grant an loan.
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Outstanding company installing high end product

The quoting and advice was done by one of the Directors of the company, Vernon. Not having much knowledge about solar, I found the explanation and supporting material supplied was self explanatory. When I asked for more detail, this was promptly supplied which included quite accurate assessments on production/output as well as cost when I upgraded some of the system. The installation went very smoothly with the company being right on time. After the job was completed, I didn't even know they had been with most of the panels out of sight. The inverter occupies a small area inside the garage and apart from seeing this, the system is out of sight doing its thing. I paid a little extra for the system to have batteries connected at a later stage rather than the company coming back later when I decide to fit them. Basically the system will be plug and play when its connected with batteries. I cannot recommend this company more highly. I trust this company 100% and they have no hidden costs. They say what they mean and they mean what they say. It has been operational for five months now and has not missed a beat. This company will not sell you under performing products and may be slightly higher in cost compared to other quotes but the quality and workmanship is well worth the investment and this company will be around for a long time to come. I have uploaded a photo of the inverter, the solar panels are on the roof which I do not have a photo of.
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