JWS Electrical Services Reviews

Based on 25 ratings Aus Ranking

  • 5 star 23
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.92
  • System Quality
    4.92
  • Customer Service
    5.00
  • Installation
    5.00

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About JWS Electrical Services, Solar Installers

JWS Electrical Services
Silver Partner
ABN: 73 745 418 130  ABN active since 02 Aug 2011 | J.w.s. Electrical Services
verified
ACN: Not required for Sole Trader
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
VIC: REC 21673 J W S Electrical Services  
verified

Reviewers report paying: $650 - $7,300 for depending on hardware choice and installation difficulty ( how is this calculated? )

JWS Electrical Services is a specialized solar company who is based in East Keilor but services all of Victoria.

We are a family owned business and have over a decade of experience in the Solar industry. All of our staff are in house, meaning we all have an invested interest in your solar needs. The professional selling you the solar, is also the one installing it, so you are receiving expert advice throughout your experience with us. There are no scripted sales people here, just a friendly team of passionate staff who all aim to do the one thing – reduce your electricity bills. JWS take the time to analyse every home we are presented with and work with you closely to detail the system that is the most suitable based on your needs and energy consumption. We service both Residential & Commerical clients, helping to save them hundreds and in some cases thousands of dollars a year.

JWS Electrical Services Solar Reviews

excellent quality company

a confident solar company with exceptional knowledge and professionalism to back them up.
the customer service that i received was of high value, with polite, accurate and experienced persons in the office advising on the correct system for my home.
with the installation of the system i saw 4 workman from early morning installing my system, who didn't stop work till the job was done.
i am very happy with sales, the system and grid connection after the install and happy to recommend JWS to all
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Great job!

Sales and quoting process was simple and straight-forward. Very quick and helpful with information. Installation was easy. Over and done with in a couple of hours. Very clean and tidy afterwards when they left. On time. Organised for inspection who came around within 4 days to complete. Great job all round. Show additional information

Excellent service and prompt communication

Excellent communication, were happy to discuss available options and didn't push any one product, turned up and on time. Quick responses from any calls or emails sent. Installed the product without hassle and cleaned up after themselves. I really do recommend as they were fantastic Show additional information

Great Service from start to finish!

I had my 6.6Kw solar PV system installed today by Josh & his team. I am really pleased with the whole experience.
Right from the first call with the sales person Sarah till the final installation, JWS were very professional & guided me every step of the way. They were always available to answer my queries, provided a competitive quote, completed a site survey & kept me updated when the installation got delayed due to COVID restrictions. They even refunded my deposit when the installation was postponed. Once completed, Josh patiently setup the Fronius Web App, so I can monitor the system remotely. I cant wait to start using the system once the verifier gives the final tick! Thanks heaps JWS!
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Fantastic installer. Highly recommended A+++

I had three quotations for my solar installation and the quote from JWS is the most value for money. They guided me through from the beginning until the end and that’s the reason I went with the quote from JWS. Installation was done professionally, really quick within a day and not a single problem at all. The customer service is really excellent and they even reviewed my electricity bill one month after the installation. I highly recommend JWS for solar installation. A+++ Show additional information

JWS provided amazing service

Sarah helped us in understanding the process and answered all the queries very patiently.
Josh did the installation on appointed day and was quick and thorough with the procedure.
The inspector to check the solar installation said that its beautifully done.
They even went above and beyond to make sure we could export electricity even though that the power providers denied the request before.
I would suggest to anyone thinking about getting solar system installed, please give them a call to compare and you will get the best service for sure.
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Fantastic organisation to go solar

Got quotes from various solar organisations out there but then reached out to JWS based on a friend's recommendation and I couldn't be happier.

Every interaction from quote to installation was perfect, informative and to the best of my interest. Sarah was quite helpful in guiding through the options and providing a quote which was extremely cost effective. Josh and his installation team were extremely accommodating and knowledgeable to guide me through to the best possible outcome. After sales service to compare the new bills and help us understand the cost benefits was one of the finest example of great customer satisfaction.

All in all, couldn't be happier to not only save money but also go green with a great organisation. Josh and his team are green champions, get in touch with them and you wouldn't be disappointed.
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Very happy! Great company to deal with

Very happy with both the customer support and the final product. Felt well taken care of every step of the way, and got a great value system that performs very well. Would reccomend. Show additional information

Professional and knowledgeable.

As a business we are always looking at cutting cost, so we had our Solar Installed by JWS, who worked out the best solution for us within our budget. Josh and him team installed it all with no interruption to us or our customers. Once it was up and running, we had follow up calls from Sahara at the office to ensure we where happy and getting the most out of our investment. Do not hesitate in calling them for your Solar.
Thanks again, Smart Storage World.
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Excellent customer service and clean installation

Josh and his crew of friendly professionals did a fabulous job. On installation day, everything went like clockwork. At the beginning, they advised me of a few broken tiles and replaced them with the new ones I bought. Post install, everything looked clean and well done. Earlier, Sarah from JWS helped me in choosing the right panels and inverter giving pros/cons of different brands. She patiently heard my questions and answered them right away or came back quickly with the answers. Whether it was over phone or e-mail, the response was always prompt and thorough. I have to specifically mention Sarah as my interactions with her made me decide that JWS was credible & trustworthy installer and made me choose them. I will definitely recommend JWS to anyone considering solar. Thanks guys! Show additional information

Top quality installer

The installers were top quality from their sales service, communication though and during the whole process I would have no hesitation in recommending them Show additional information

6.6KW SYSTEM FRONIUS WITH QCELL Duo G5+

I highly recommend the team at JWS electrical services. I got a 6.6kw Solar system and I have been very satisfied with their customer service and installation. The installation of my system was clean, tidy and compliant with solar regulations. The team in JWS was extremely helpful with any questions I had during the process. Very knowledgeable and followed up with emails promptly. Show additional information

Friendly Staff

Nice dealing with JWS. Friendly staff. Just been 10 days since I got my solar panels so a little early to comment on the after sales support but so far so good. Show additional information

Great customer service, Tidy installation

Sales/quoting process was smooth and clear Sarah was really helpful and respectful about my needs.
The installation was perfect they install the inverter inside the garage without me having to say it, also really tidy and fast like no one was there when they left.
On a customer service aspect I couldn't be more happy, they helped with all the necessary details of the process and they said that they would keep contact to make sure that the system is working as it suppose to work.
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Great customer service and installation.

Had an excellent sales person named Sarah, who made my process go smooth. Installation was very neat and tidy too. I would highly recommend anyone to go with them. Show additional information

They looked after me

Sarah, Jason and the team are extremely professional. I had many questions which Sarah and Jason all answered with great detail, which didn't make things so daunting. Even though I didn't care about how the solar panels looked on my roof "as long as I didn't see them" Jason and team took great care to give me a great installation. Their prices were very competitive and didn't try to sell me thing I didn't need. Sarah made sure that she built in lead times for the inspector to come out to give the green light so we weren't waiting ages to save money from our install. Overall I would highly recommend JWS Electrical Services to anyone, i'm already telling all my friends and family about them. Thanks for all your help JWS Electrical Services Show additional information

JWS - AAA + Installer

JWS are professionals.
Very polite and experts on what they do.
Sarah is very helpful with qoutes and all questions. Quick response too.
I was particularly happy there are NO contract installers. Josh and team installs the panels and inverter themselves. Very punctual, very tidy and very polite. Customer service is amazing. Sarah organises everthing from grid connections to solar inspections.
Please do not give it a second thought and go with JWS. You will be very very happy.
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Easy from Start to Finish

I recommend JWS Electrical Services to install your solar panels. I found the sales and quoting process very easy. Sarah in the office answered all my questions and was available any time that I need her. I like that fact that Josh, the owner, installed my solar panels at my home. Josh and his team were very professional. I was glad that I supported a local business. Show additional information

Highly recommended!

I highly recommend JWS electrical services to anyone who is looking to install a solar system. They were very prompt getting us a quote. From the start they were on hand to answer any questions we had, and weren't putting any pressure on us to make a decision either way. Probably some of the best customer service I have encountered. We are extremely happy how the install ended up, its obvious that they take alot of pride in their work. Definitely would use these guys in the future. Show additional information

Outstanding installer

Had a great installation. The whole process was easy and and hassle free thanks to the team. Very informative, patient and professional at every step of the way including the rebate. Would definitely recommend to anyone interested in solar. Show additional information

Fantastic

After ringing around different mobs and dealing with sales people whom wanted to up sell i stumbled upon Josh from JWS, he not only being the owner but the installer as well spoke my language (no nonsense and no up sell). Sarah who is the admin person rang me and walked me through the rebate process once it was approved we locked in a date and time, upon arrival the team got to work and took their time to ensure the job was done super neat - just the way i like it. I will be recommending this company to family and friends Show additional information

Very Customer Centric and Fantastic Solar Experience...I'd Strongly Recommend JWS

Starting right from first coversation to quote, submission of rebate, guidance through out the process, booking time for installation, installation and then to inspection was streamlined. JWS Electrical team is very knowledgeable and gives you an advice of whats best suitable for your household. Josh and team installed it perfectly and it looks very nice as well on my house roof. Overall service from JWS was above and beyond in simple language and i'd highly recommend that everyone who is thinking of getting solar should at least get in touch with them once to find out and compare. I'm sure you would love, what they have to offer in terms of customer service, quality and moreover customer satisfaction. Show additional information

Overall fantastic solar experience

We had our Solar System installed by JWS Electrical Services Pty Ltd. They were professionally backed up by their office administrator. We were extremely happy with their work in installing the Solar Panels and Solar system. They were meticulous in their work , even to the extent of ensuring the solar panels were level. They also helped us to set up our inverter to the internet and mobile phone. The JWS team were also very helpful with our application to claim the $2,225.00 State Govt. solar rebate. Their service was above and beyond what we expected. We were pleased to hear the Solar System inspector tell us that 'this company does a great job and it is a pleasure to inspect their work. We have been very happy to refer prospective clients to this company. Show additional information

Great service

Sale was a great process. I told JWS my budget and what i wanted to achieve and they presented me with a few options. There was no pressure to make a quick sale. Installation was fantastic. They put my inverter in the garage out of the weather and showed me photos of what the roof looked like after install. The inspector was there a few days later and even he complimented the installlers. All round great job and very professional service. Would highly recommend ! Show additional information
I could not speak highly enough of JWS Electrical Services. From the moment I called for a quote it was a completely different feel to any other Solar company. There was no sales pitch to quickly sign me up. I was given honest advice and informed of all my options, in order to get the best result solar possible. They explained to me the differences between systems so i could understand exactly what I was purchasing. On the day of install the team were on time, professional and great blokes. They explained everything thoroughly and took the time to connect my inverter to the app on my phone.

Since the install, my bills have reduced by up to 70%. I am so over the moon with my install, I honestly did not expect solar to be saving me this amount of money. If you choose JWS you will not be disappointed.
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