Amazing Solar Solutions - Company Review Notice Amazing Solar Solutions - Company Review Notice
Amazing Solar Solutions

Amazing Solar Solutions Reviews

4.8

Based on 99 ratings

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Amazing Solar Solutions is a Solar Power Installation company based in Southbank and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes
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The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Amazing Solar Solutions Reviews (99)

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Average Scores

4.8/5

Value for money

4.8/5

Quality of System

4.7/5

Installation

4.7/5

Customer Service

  • 5 star 70
  • 4 star 21
  • 3 star 6
  • 2 star 2
  • 1 star 0

Amazing solar

Amazing Solar following an outstanding experience with their team. Throughout the entire process, from initial consultation to project completion, they consistently demonstrated exceptional professionalism and expertise.

Key strengths:

- Comprehensive explanations of solar installation procedures
- Prompt and clear responses to all inquiries
- Efficient and seamless installation
- Punctual and respectful service
- Meticulous cleanup

The team's dedication to quality and customer satisfaction, exemplified by:

Patrick (Sales Team Member)
Bob (Sales Team Manager)
Mehul (Techical and Warehouse Manager)
Mubarak (Product Installation)

truly distinguishes Amazing Solar.

For anyone considering solar energy solutions, I highly recommend Amazing Solar.

Thank you, Amazing Solar, for exceptional service.
Panel rating: 5/5
Inverter rating: 5/5
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Stay Away At All Costs

Hi fellow solar consumers. Please read through this whole experience I have gone through, and if I can help just one person that's great. I was getting several solar quotes and came across Amazing Solar Solutions. I gave them a ring and they basically gave me a quote within 30 minutes. They had not seen my house, where the inverter was going to be installed etc. etc. Thank goodness I read Finn's help guide. The sales team was very pleasant to deal with at the start but as I started to ask more questions, I could hear the tone in their voice start to change. All they were interested in was me signing the contract and would do anything to get the sale. After I sent them some photos of where I would like the inverter installed, I received a phone call from their supervisor. They advised me that they had spoken to the electrical installers and that they advised him that I would need a weatherproof cover to place the inverter in, inside my garage. When I queried it as to why we would need a weatherproof cover inside my garage they advised me that's what their installers wanted. When I asked the price it was going to cost another $200.00. I advised them that there was no logic in having a weatherproof cover inside my garage as it does not rain inside my garage or get wet. They said that's what it is. I then asked the salesman a couple of days later for the model number of this weatherproof cover and he said they will get back to me. A day later he told me to go to Bunnings and buy a weather panel. I asked them why as they had just told me about the weatherproof cover. This kept on going for over a week. At the end I finally got it out of them that all they required was a piece of wood to bolt the inverter to. I could not believe it and how they could try and rip people off the way that they did. They sent me several contracts to sign and were crazy pushy. I told them that I would read my contract as I wanted to make sure everything was correct. They were so pushy that they even said they would stay on the phone as they needed the sale badly to keep their KPIs up. They honestly do not give a damn about people. All they want is a sale and will do anything to get you to sign that contract. I have since found another installer through this website and he is amazing. He was very honest, came out to my house and talked me through the whole process. I just hope this helps one person and please don't let this company pressure you into anything. Please make sure that you definitely use SolarQuotes as it saved me a heap of heartache.
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These guys are a class apart from the others!

These guys are brilliant. Harry was too easy to say yes too. Had all the facts and advice on what we just needed. Did all the rebate process efficiently to get us the best deal on the table. Streamlined process from start to finish with a hassle free experience. Got three quotes and all other providers were a rip off. Can’t shout out to these guys enough. Installation was quick, support to get it tested, app setup was all very helpful. Waited a while to post this review, but their service after the full payment has not changed, glad I found yous! Thank you Harry, you are much appreciated! Other shoutouts to Kia and Jennifer for quick customer support!
Inverter rating: 5/5
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Amazingly terrible company to deal with.

Amazing Solar and its representatives are only interested in getting a sale and signing off people. After that there is no support. They just keep on naming other's names and passing the ball when an issue crops up without that been resolved. When we signed in, said they will be the point person and we only need to deal with them and they will take care of everything. After signing on for two months basic issues are not resolved. The phone app configuration is not working after multiple times of trying. Grid application has been messed up by Amazing Solar providing our energy provider Lumo Energy with a wrong address for our property. This wrong address was provided wrong not once but twice in the space of 6 weeks. This resulted in now the Lumo energy taking 4 to 6 weeks more for the grid connection. Upon calling and inquiring from Lumo Energy they have never received any documentation from Amazing Solar to get the grid connection done. This is shocking. I recommended Amazing solar to my Son in law who contacted them to install solar onto their property. They then nominated a day for the installation and postponed the date to another. But the installation team arrived at their property on the original date without notice to the inconvenience of that family who were not prepared for that job that day. The co-ordination between the various teams at Amazing Solar has been terrible and they always pass the ball onto one team or the other without any person taking ownership to resolve any customer issue. Amazing Solar are a terrible company to deal with. I will not be recommending them to anyone I know.
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An incentive was offered by Amazing Solar Solutions for this review. Learn more here.

Harry's consultant

I recently had the pleasure of working with Harry and his team for a solar consultation and installation, and I couldn't be more impressed. From start to finish, the experience was seamless and professional.
I hightly recommend Amazing solars.
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Smooth Sailing

It has been smooth sailing working with Harry R. from Amazing Solar Solutions from the moment I rang for a quote right up to the installation phase and to the aid of grid connection. Installation was efficient and clean, they endeavour to make it all look as mess-free and clean as possible. The level of customer care not only during work hours and the efficiency in getting back to you on communications and with any queries is top notch. Look no further, Amazing Solar is for you.
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Good to deal with

I found Amazing Solar very good to deal with. Prompt and professional. The value of their package seemed good and they knew what they were doing.
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Fabulous Installation

Really happy with everything thanks so much Amazing Solar - the guys came on time and worked hard to get the additional panels on and working beautifully.
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Amazing customer service

I couldn’t recommend amazing solar enough, from the very start until completion they handled everything promptly, my consultant Harry R was also amazing, he went above and beyond to make sure the whole process was smooth and efficient. Thank you so much guys much appreciated!
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Good work by Harry R

Harry R gave the best possible quoto from his side. The pain and time he took to answer all my queries was really appreciated. They can still offer better quotes.
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Great customer service

Harry R was very responsive to my enquiries and helped me extensively in my quest to find the ideal solar solution for my home. The installation was done with much ease and appointment was on time. Thank you
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Excellent service from Harry

Great solar provider very happy with whole deal.
Price was very competitive.
Communication was clear and accurate.
Installation performed very professionally.
System is working very well.
Special thanks to Henry for continuous support.
Highly recommended,
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8.8kW system

Great service from Harry R., from initial inquiries all the way to purchase, installation and post-sales.

All communications were prompt and professional conducted.

Our 8.8kW system was installed and certified promptly and, most importantly, without any issue. Installation was professionally done and very tidy. Highly recommended.
Panel rating: 5/5
Inverter rating: 5/5
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An incentive was offered by Amazing Solar Solutions for this review. Learn more here.

Outstanding Service

Thank you Harry for your all support! Great quote, Beautiful Customer Service & Good installation. I would definitely recommend Amazing Solar…
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Good Job Harry R

Harry R. Put a quote together and explain all options thoroughly. Installation was smooth and efficient.
Panel rating: 5/5
Inverter rating: 5/5
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Amazing solar

Very Happy with the installation and the support provided by Harry
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Installation on flat roof

We went with Amazing Solar because of their good reviews and Harry R provided us a very competitive quote for 8.8KW Premium Jinko 440W Tiger Neo N Type solar panels and 1 GoodWe 8.5KW Inverter. He’s very quick to response to all my questions and will go the extra mile to clarify my doubts. It took only 1 week from deposit to the installation, 4 days before Christmas. The installer, Luke and team, did a fine job. They were friendly, courteous and skillful. But there’s one cloud hanging over our head. Our roof is flat and the panels were installed flat without any tilt. We did not think of questioning Harry because we assumed they will be installed at an angle. Harry has assured us that this is the best installation for all year round generation and to prolong the longevity of the panels. My neighbour’s roof is also flat but his panels were tilted. So I will have to compare with my neighbour to find out if Harry is right!
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Amazing Service

I can highly recommend Amazing Solar
Henry was very helpful and guided me through the process, installer Zac was on time and his team did a great job of a tricky installation.
Excellent service from Customer care and Goodwe in helping setup consumption and production apps for t he system.
Panel rating: 5/5
Inverter rating: 5/5
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Excellent experience with Harry R. from the initial call to solar power being generated!

Strongly recommend Harry R at Amazing Solar to anyone struggling to choose who to install solar power for them. Pricing is comparatively fair and reasonable, no hidden costs, and customer service is excellent all the way. The installation team is brilliant and works perfectly. Fully satisfied with the products supplied and the whole process from the initial call to power being generated.
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Highly recommend Harry R!!

Harry R was very professional and provided me with multiple options and the installation team was very punctual and cleaned the area and took all the empty boxes, so no mess and the whole process was done in 10 days after signing the contract with Harry R. So highly recommended.
Panel rating: 5/5
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Great customer service but installation was messy.

The sales quoting process was fantastic, Harry was helpful and answered all our questions. The system is great and we are happy with it. The installation process and communication was messy and took a long time.
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Great solar system

Amazing Solar was really helpful during the quote stage. Patrick walked us through the whole process and helped us to get the system installed quickly and efficiently as soon as the government grants we’re processed.
Panel rating: 5/5
Inverter rating: 5/5
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Highly recommended

Great pricing, open and transparent discussion regarding the whole process. Harry R was very helpful throughout. Installers were also friendly and kept me updated as they worked. Installations done now, waiting for inspection to go through and turn the system on. Highly recommended.
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An incentive was offered by Amazing Solar Solutions for this review. Learn more here.

Fantastic Installer

All was organised properly, quick and easy installation. Very nicely done work.
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Easier quotes and excellent installation

Recently installed solar system with Amazing Solar. My experience starting from quote to installation was very smooth. Harry R who was the sales representative was very friendly and helpful. He provided quotes in timely manner for all the different options that I asked for which helped me with my decision process and was very patience with all my questions. Quote was very detailed with all the inclusions and types of materials used. Harry R knew technical details of all the products and was able to explain differences between different types of inverters and solar panels. He convinced me that micro-inverter is not required for property when other installers wouldn’t even want to talk to me if I didn’t want micro-inverter. I would recommend them to anyone looking to install new solar system and would use them again in future.
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Professionalism And Customer Focussed Service by Harry R at Amazing Solar!!!

Harry R was sincere and possessed extensive knowledge of the products, ensuring he suggested the best option for me. He maintained consistent communication from the outset, promptly responding to my emails and texts. This made it easy for me to choose Amazing Solar for the solar system installation. Unlike other providers who merely sent quotes, Harry was patient and detailed in his explanations. The service team at Amazing Solar also excelled in assisting me with activating the solar power system. Well done Harry R, and thank you!!
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Harry R has given me good customer service and very prompt, happy to deal with him

Total process was easy and simple, installation team were efficient,
Panel rating: 5/5
Inverter rating: 5/5
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Installation of solar system and EV charger

Lisa and the team at Amazing Solar - outstanding!! Great service, communication and timely installation. Thanks team!
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Excellent service from Harry R!

The consultant, Harry R, has been very helpful, provided excellent, great support and guidance on the solar products. The turnaround time was excellent, and the installation was prompt. I would strongly recommend Harry and Amazing Solar!
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Great experience

Harry was great to deal with. Friendly and experienced. Kept in touch all the way from start to finish. Even helped with filling out the forms. Highly recommended amazing Solar for customer service, product quality and price.
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Great experience, would Dere recommend

Great experience with Henry from Amazing solar. He was always supportive throughout the process and even after that for all doubts
Panel rating: 5/5
Inverter rating: 5/5
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Great service

Great service and price. Henry was very helpful and knowledgeable
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Thanks Mark for the followup call and updating me

Thanks mark for the call, Amazing solar installers are all good with the installation
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic work

Hanery was very welcoming during the whole process. And they are helpful in organising the grid connection after the installation
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Thanks to Mark for the app setup.

Thanks to Mark and Kim for their great help with WiFi setup. They were fantastic, and now my WiFi works perfectly. Highly recommend their assistance!
Panel rating: 5/5
Inverter rating: 5/5
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Support Staff are outstanding.

Customer care team of Amazing Solar is truly Supportive , Having all knowledge in each perspective. Mark is one i like the most , having the best customer satisfaction potential. Keep doing the great work team.
Panel rating: 5/5
Inverter rating: 5/5
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Fantastic Cooperation From Mark

I'm very happy with Mark's help with the inverter setup. He did a fantastic job, and I'm highly satisfied with the service. Thank you, Mark!
Panel rating: 5/5
Inverter rating: 5/5
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Amazing service by Amazing Solar

Good price and installation process handled by Henry. Happy with the service from Amazing Solar.
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Great Experience

Peter was of great assistance and the whole experience of solar installation was seamless.
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Review

Price was the best, but unfortunately the installation was handled very poorly and it took many phone calls and 50 days to finally get any value out of it
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Assistance with after sales

Mark was fantastic and very patient with me while assisting me today while assist me with installing the application on my phone
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C/S team mark did amazing job

I had difficult time with inverter setting .
But mark did amazing job.
Thank you mark.
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Best Solar Company out there

I recently had the pleasure of working with Peter to install solar panels on my home.

I was very impressed with Peter's knowledge and professionalism. He was always available to answer my questions, and he went above and beyond to make sure that I was happy with my solar system. I would highly recommend him to anyone who is considering solar energy.
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Fantastic Installer

Great Team of people to work with and Peter was extremely helpful through the process and wasn't at all pushy. The Install Team was efficient, speedy and explained what was being done and needed to be done all the way, very tidy and punctual too.
Panel rating: 5/5
Inverter rating: 5/5
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A job well done

Top-notch solar installation! Henry's sales expertise was exceptional, guiding me through the process seamlessly. The installers were skilled and professional. Highly recommended!
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Amazing work by Amazing Solar

Got solar system installed by Amazing Solar.
Henry from sales team offered competitve market rate with very well explained facts about the product. Also after sale service was prompt.
The only delay was from the inspection end which is protocol outside of their control hence no star deducted from them.
It was good that the team shared the details of steps with expected time line upfront.
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Made it easy

Received good amount of help and guidance from Henry. Installation was smooth. Grid application has been done by the company and waiting on response from my retailer - Lumo Energy
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Fantastic installation and great price

The quoting process was OK. The price was very good, and they were helpful with the rebate process. The installation was great, they were punctual, polite, tidy and organised the grid connection after the install.
Inverter rating: 5/5
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Easy to deal with and very helpful

Henry from Amazing Solar was very knowledgeable and very helpful and very very persistent? but in the end, they designed a great 11.44 kW Jinko/Sungrow system that will give us a great return for many years.
Intallation guys were very efficient and happy to answer all my concerns.
Thanks Henry and the Team
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Review for Anna

Throughout the whole process, from quotation to the last instalment of the grid, everyone was very professional and polite. Anna did a fabulous and fantastic job to give a professional work, answering calls, given solutions to the tricky questions and handled all the objections with ease. She always made sure that satisfaction always prevails to the customer side. Well done Anna.
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