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Ultra Greensun Solar Southern Tasmania Reviews

Based on 26 reviews

  • 5 star 4
  • 4 star 21
  • 3 star 0
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.12
  • System Quality
    4.36
  • Customer Service
    4.50
  • Installation
    4.48

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About Ultra Greensun Solar Southern Tasmania, Solar Installers

Ultra Greensun Solar Southern Tasmania is a Solar Power Installation company based in Hobart and serves TAS. Here are their reviews as submitted by visitors to SolarQuotes

Ultra Greensun Solar Southern Tasmania Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Local supplier, came to the house and run through everything with me. Installation was excellent, set up my system for online monitoring of usage and production via the enphase micro inverters.
Production so far has been amazing, so looking forward to the savings this quarter.
Would highly recommend this company in Tasmania.
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I opted for Ultra Greensun Solar Southern Tasmania. I had purchased an evacuated tube Solar Hot Water system from them some years previously and am very pleased with that.
I have found Roland Barwin ( Managing Director of Ultra Greensun Solar Southern Tasmania) to be punctual, polite and knowledgable. Any query where he was unsure of the answer was researched and answered promptly. Any delays or problems with delivery etc., I was notified and kept informed.
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Overall, very happy with the service from Ultra Greensun and the new system is performing really well - very exciting! The EnPhase monitoring device Envoy-S was initially not quite set up as well as we would have liked, but we worked it through with the installer and it is now set up well. Roland was very good at listening as well as explaining. We had a good idea of the sort of features we wanted from the system and Roland took all that on board, proffered relevant and worthwhile advice and gave us confidence he was tailoring the proposed system to meet our needs. We liked the Jinko insurance cover which covers failures in the modules even if Jinko goes bust. Now considering a few (1-2 kWh) batteries to get that time shift happening... You can see how it is going on pvoutput.org (search for 'Lumina 2') or on the EnPhase public systems at https://enlighten.enphaseenergy.com/pv/public_systems/XVx8862722/overview Show additional information
Initially, I contracted with Ultra Greensun for installation of a 3.5kw solar power system. I was so impressed with how smoothly and trouble-free the installation was that I decided to also to use them to install a solar hot water systeml. In both instances the advice, the standard of work and the service was outstanding. Show additional information
I had been referred to Ultra Greensun by a close personal friend, who at the time was acting as an installer. This was about 4 years ago. I contacted Roland (sales Hobart) and I found him to be thorough, fair, customer focused and customer driven. He was a no B.S. salesman.
To me that is a rare commodity in this day and age. I contracted him to provide a 10Kw grid connected system. This was provided and up and running very expediently.
At the time I understand is was the biggest residential system in the state. Since then Ultra GreenSolar have provided me with another 5kw grid connect system and 3 Hot water systems and all are running flawlessly.

I cannot recommend Roland and his team of installers highly enough as all installations were what I would call "show room quality". No detail (no matter how small) was overlooked. After sales service was also faultless.

Bearing the above comments in mind I can state that I have no ties (other than as a very satisfied customer) and would welcome any queries from prospective clients of Ultra GreenSun.

Barry Hinson
[email protected]
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This company had someone come to the house to asses the roof and pitch. When the installers came to the house some changes were made however I was given all the information and some advice and then allowed to make my decision. The installers were very well mannered and did a great job of cleaning up afterwards. There were some challenges on the installation due to roof pitch and things in the way but the guys made it work and all within the legal requirements. Thanks for a great job. Show additional information
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Roland from Ultra Green gave good service and was quick to respond to any enquiries. Show additional information
The installer was a little untidy - leaving cable tie ends and scraps of material on the roof and ground. The orange AC supply cable from inverter to switchboard was left uncovered in a highly visible location. This was promptly rectified by rerunning in grey conduit on request. Show additional information
We decided on a 3.2 kW system with an inverter rated at 5 kW to enable us to expand at a future date if necessary.

The reason we chose Ultra Greensun was his prompt service in arranging the quote and explaining the pros and cons of different systems without being a "pushy" salesman. Also, he is a local Tasmanian and lives within a few kilometres of us.

Of the other 2 who quoted, I had a phone call from one of them and the other just provided the quote hand written on a business card, and both of them were well after Ultra Greensun had been to see us and provided the quote.
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This provider visited my house and explained person to person my requirements as well as any future needs. I was impressed with Roland as a professional I also purchased the companies solar hot water system.

The Solar system was installed within 3 days of me signing the acceptance.

Great Service.
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The new meter was installed on Thursday 17/01/13 and in four days, some with a lot of cloud, the meter reads power imported from Aurora 24 kWh
power exported to Aurora 62 kWh.
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I needed to ask a number of questions about the panels, inverter and installers, which were all answered satisfactorily. It would have been great if this information was provided with the quotation so I didn't need to chase it up. Show additional information
Still waiting to hear from installer, was told they would contact us in 1-2 weeks with installation in about 4. It's now been 5 weeks and still no contact. Have contacted Utra Green Sun who have said they will contact installer and get them to contact us early this week, but we are still waiting. Show additional information
We had the evaporated tube hot water system installed. The sales person Roland was very informative and helpful. The system is fantastic would recommend this system to anyone. Show additional information
Unable to rate system as only installed 3 days ago. Ultra Green are a Tasmanian company and I chose to support local business. Show additional information
The electrician that Roland sent was fabulous. He got all 16 panels on the front of the house so I didn't need framework and so $500 was deducted from the original price. Show additional information
Vale for money and quality only rate 4 because we are unsure at this time. It's only been connected for 14 days. Show additional information
I chose ULTRA GREEN SUN both for the solar power & also for the solar hot water as I thought that the two should be installed to maximize the reduction in my power bill. Roland Barwon of Ultra Green Sun was the first to ring me & did a good job of explaining all about solar power, he also supplied me with 2 references who I contacted & were both happy with the product & installers. I must say that I am also impressed with both. Show additional information
The information Solarquotes provided was really helpful, thank you. Show additional information
It took six weeks for the SMA inverter promised in the quote to arrive.

This is not the fault of Ultra Greensun Solar. I believe this is due to the fact that large companies are treated better by their suppliers than small companies.

The large (mainly mainland) solar companies, may provide a better price, but do not provide better service, as they were not even prepared to send someone to look at the site.

In our case we had 26 panels installed over three roof surfaces. Most larger companies were only interested in simple (one roof surface) profitable jobs.

Ultra Greensun sent both the salesman and the installer in two separate visits and did a great job once all parts had arrived.
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After my installation there have been 4 follow on installations ordered and are in the process.
5 Days after commissioning at the "worst" time of year for solar have so far averaged production of 25% of total power requirements.

would like to see the government extend the program for everyone.
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