EcoSmart Energy Group Reviews

Based on 19 reviews

  • 5 star 11
  • 4 star 8
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.50
  • System Quality
    4.74
  • Customer Service
    4.84
  • Installation
    4.79

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About EcoSmart Energy Group, Solar Installers

EcoSmart Energy Group

Eco Smart Energy Group is a locally owned and operated company leading the way with innovative home comfort and energy solutions for today’s customer.

 

Since 2009 we have strived to behave differently to our competitors by personalising the experience with our customers whilst providing tailored, high quality and innovative energy solutions. We are committed to help our customers achieve Energy Freedom by offering a complete package of solutions including Solar, Battery Storage, Heating and Cooling.

 

We are dedicated to leading the way with technology and are constantly engaged in researching new products that provide a better sustainable and economic future for our customers.

 

In June 2016 Eco Smart Heating & Cooling acquired Greenlife Solar Energy to become Eco Smart Energy Group and by clicking on the following link you can view feedback left on the SolarQuotes website by Greenlife Solar Energy customers: https://www.solarquotes.com.au/installer-review/greenlife-solar-energy/

 

We have also recently moved into a brand new office and showroom located at 3/277-281 Sir Donald Bradman Dve, Cowandilla.

 

Your welcome to come and visit and have one of our friendly staff provide honest and professional assistance.

EcoSmart Energy Group Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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Adam and his team provided exceptional service. The sales team was informative and knowledgeable..and not pushy. The quote was detailed and clear. The installers were detailed and clearly took pride in there work. The back up service has been amazing. After much research and several competitive quotes I am rapped that I chose EcoSmart.

Thanks
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There are so many options to consider when deciding on a Solar package and Eco smart were frank and honest with the recommendations. Installation was fast and professional. Excellent suppliers. Show additional information
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Adam from Ecosmart was the ultimate pro. I shopped around to get several quotes and whilst Ecosmart were not the cheapest, their customer service, product knowledge and transparency around the pros and cons of each of the different solar panel and inverter types ultimately made it a simple decision for me to go with them. Ecosmart were the first supplier I visited and the information they provided was invaluable in helping test other suppliers and their product knowledge and openness on their product offerings. Show additional information
Cannot fault any of the service we were provided and the system was installed in a timely manner. Show additional information
Great company to deal with from start to finish. Genuine sales people who know their craft. Excellent quality!! Show additional information
This company give you additional insights of products and how to utilise these products to provide greater saving. They delivered what they promised. Show additional information
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Once I settled on the size of the system and signed for the installation everything went according to the plan. The installation was completed within the day allotted and has been working beautifully ever since. The aim of the investment decision was to eliminate electricity bills. I've had my first electricity bill and I'm in credit for $13. The most recent heat wave will test total production V's usage in summer conditions. Air-conditioning was used during night time hours so the next bill will be a good test for the overall effectiveness of the system. Show additional information
We had previously contacted another solar company to purchase a new system as the old one that came with our house was not performing at all. The first company were great initially but then became very difficult to deal with and in the end the lies were well and truly under way.

I contacted EcoSmart after they came up in a google search to just clarify some things we were being told. The morning I rang, I spoke with the owner and to say that he was just amazing, professional and knowledgeable was an understatement. We purchased our system through EcoSmart based on that initial conversation and couldn't be happier. From initial contact through the purchase process, the installation phase etc, I just couldn't speak highly enough of EcoSmart. There are a number of other companies that could certainly take a leaf out of their customer service book. If I could rate them an infinite number of stars, I most certainly would!!
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From the quote to the installation I couldn't be more satisfied . Its been just over 3 months since turn on and I have already saved over $300.00, fantastic, it will pay it self off in no time. Show additional information
The Ecosmart team were all incredibly helpful.
They were in constant contact, followed up and were easy to deal with.
I had issues with the install, the way to determine a great company is by the way they resolve issues. Ecosmart continued to keep in contact and follow up until the issue was resolved.
The install is much neater than other Solar I have seen on my street. It's clear they care about their work and their customers.
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Matthew provided a fantastic service and was very knowledgable. Highly recommended. Show additional information
Mathew Devitt arrived the morning after my initial phone call. I was surprised that he actually got up on the roof and took measurements.
My roof is complicated. It has a lot of ridges and angles and is anything but a standard layout.
After discussion we settled on 19 panels for a total of 5.51kw and a Fronius 5kw inverter. 8 panels face west and the rest face north.
On installation day I was surprised that 4 people came for the installation. Apparently panels installed in a landscape direction (longest side horizontal) takes a bit longer.
The sa power networks meter had been installed the day prior so the system could be up and running the same day. unfortunately my install required 2 people to come back the next day to finish off .I was impressed that they set up the wifi and it was all done
It has been about 1 month now and the system cranks out 40kw on a sunny November/ December day.
I have exported plenty of power although at a crap feed in tariff and my pool pump now runs for free!
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Matthew Devitt installed our first system which has worked without fault. He again has design a system to best suit our requirements Show additional information
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