Jet Solar Pty Ltd

Jet Solar Pty Ltd Reviews

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5.0

Based on 393 ratings 1 Review removed

About

Jet Solar, based out of Rowville are an experienced Solar & Battery specialist serving Victorian customers. 

We work with you to scope and install the best solar solution for your situation using only trusted, tested, reliable brands of solar panel, inverter and battery. Brands that we know and stand behind, including Enphase, Tesla, Sungrow, Fronius, Jinko, and REC.

We can also analyse your energy use and needs to make sure you get the system that you need.

Our history:

The Director of Jet Solar Pty Ltd, Jason Dickinson was originally a Sole Trader, trading as JLD Electrical Services, established in May 2015.

Jason's business grew successfully with many happy customers and in 2018 it was time to form a company structure with the establishment of Jet Solar Pty Ltd.

We are proud to be one of the highest-rated solar installation companies on SolarQuotes. Please read our many reviews below.

 

Reviewers report paying: $3,008 - $19,700 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

Battery brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Jet Solar Pty Ltd Reviews (393)

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Average Scores

4.9/5

Value for money

5.0/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 355
  • 4 star 38
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Great Service

Extremely happy with the service and system provided. Adam was terrific to deal with and he knew his stuff. He was easy to contact, efficient and very pleasant. He constantly kept me up to date during the whole process. It was great to experience this level of quality service as there is so little of it around today. The installation team, under Paul, was great too and did a wonderful job. I recommended them to some friends and they are using them as well. Highly recommended.
Panel rating: 5/5
Inverter rating: 5/5
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Exemplary value and service !

My wife and i wanted to go full solar+home battery+Electric car.

Energy prices are only going up, the convenience of energy independence appeals to us, we streamlining our lives, and we're old enough to value our time enough that even no longer going to a petrol station anymore means clawing back valuable bandwidth in our lives :)

Solar Quotes did most of the hard work already, so i chose about 20 installers that were relevant to my state, and city, and then my Aspie-brain went to work making the spreadsheet that would become my bible. See included pic of spreadsheet to see the other companies that made the shortlist.

The spreadsheet included prices, panel models, battery type (AC or DC coupled, etc), inverter type (string/micro), array size, and any extra details such as tilted frames, etc.

For a 13Kw+Enphase+Powerwall system i was getting quotes ranging from $35k to $49k. Such a huge variance, and yet i couldn't find any justification for why they were worth more except "you get what you pay for" o.O

Once i whittled it down to about 5, it was time to start making some calls, and getting inspections. After some inspections, and some more follow up calls, it was clear Jet Solar was the installer to with. I called the other companies on the short list to thank them for their interest, and efforts, but that i was going with another installer. A few of the companies appreciated this courtesy, which in turn pleased me.

Jet Solar in fact was the only installer who UNDER-sold me, as i originally thought of going for Sunpower's Maxeon panels, but it became apparent they simply were not worth the extra $10k compared to something like Jinko's Tiger Neo panels, or equivalent like Sunpower's own cheaper "Performance" panels.

I could justify the extra outlay for micro-inverters over string inverters, but paying $10k on top of the $35k for just a "slightly better panel" that would barely show up in error margins for solar generation simply didn't make sense in the end.

Adam at Jet Solar practically refused to let me buy the Maxeon's telling me "it's not worth it", because that for the extra 1% of efficiency they offer it's simply not worth paying an extra $10k when i have enough roof space to simply put a few more cheaper panels to make the difference in generation, then pocket the difference. Well, that sold me, i've never had a company undersell me before, so that told me Jet Solar were serious about prioritising customer satisfaction instead of "profits above all else".

Jet Solar designed a beautiful panel layout, with tilted sections of the array on my roof spreading the generation throughout the day, instead of putting them all flat and simply concentrating the generation for a few peak hours around noon. Titled panels mean they will "self drain" rainwater (and the dirt it carries, or "soiling") keeping them cleaner for longer, which in turn means i have to monkey my butt up there less to clean the array. Bloody marvelous.

There was a 3 month lead-time, but it was worth the wait, and instal day came with a team of half a dozen knowledgeable, friendly, professional people all raring to go from the moment they stepped foot on my property at 7am. They all knew what they were doing, worked well together, and i was happy to keep them in tea, and coffee, to keep their flow going, it was the least i could do.

They finished the entire hardware installation in a single day, impressive for a large array like this, with Scott coming back the next morning for a few hours to show me the ropes for the software, etc. Then just had to wait for the inspection guy to come a few days later to give it the regulatory thumbs-up, before we could switch the system on and start enjoying our new house toy.

The whole system is very well balanced, with the tilted panels collecting energy almost as soon as sun breaks in the morning, right until sunset at night, the battery is doing a fine job filling night-duty, sometimes completely lasting until sun-up next morning. Although that's great for the current summer, winter will reveal the bottlenecks for sure, and hopefully by then Tesla will have "vehicle to home" charging so we can add the Tesla car's 80KW battery to the house, saving us the need to buy more Powerwalls :)

Overall my wife, and I, are beyond impressed with Jet Solar, really the antithesis to the trope of the "tradie/cowboy" company you always dread having to deal with.

This is the kind of company that strives hard for their customer, and i'm the kind of customer that strives to make sure such companies get all the recognition they deserve :)

To Adam, Scott, Jason, and the rest of the Jet Solar teams, a HUGE thank you from my wife, and I, here in Melbourne, and we look forward to recommending you to anyone who needs the best service, and value, for solar home installation !

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Knowledgeable and efficient

The team turned up at the agreed time worked hard all day to get the system functional. The install being an older home was somewhat tricky but they worked it out.

Improvements on advice around distributor limits and connection process could be made but I am splitting hairs.

I would definitely use them again for another solar install.
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I chose Jet Solar for a second time.

No need for me to look around or spend time with other quotations. Jet Solar pricing was sharp from the start, their quotation supplied all the detail I needed and from previous experiance I knew the installation would be completed on time and without any problems. A very helpful team of installers headed by Paul.
Panel rating: 5/5
Inverter rating: 5/5
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Terrific job and install

Had an awesome experience with the Jet Solar team who installed my 9.6kw Enphase system. The team were progressional at every step and had everything completed within a days work.

Highly recommend their professionalism and capability. Pricing, advise and approach was also spot on.

Overall highly recommend

Location was Essendon 3040.

Inverter rating: 5/5
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Good installer.

Not the lowest price or the highest. Somewhere in the middle.
Does a good job.

Panel rating: 5/5
Inverter rating: 5/5
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Solar installation

A big thanks to Solarqoutes for recommending Jet Solar.
Jet Solar are a professional and understanding installer who listened to what we were wanting. Neat installation and site cleaned afterwards. Also helped with grid connection.
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A Professional Installation

Well done, from quote to commissioning. The crew worked with a purpose to complete the installation in one day and left the site neat and tidy.
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Fantastic installer very helpful and knowledgeable about the system. The guys were great 10/10

Customer service was exceptional always helpful. Everything was done to an excellent standard
Inverter rating: 5/5
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Efficient from start to finish

Jet Solar were the fastest in responding to my initial enquiry regarding installing a solar system. Adam was very patient in answering my numerous questions.
The communication was excellent as was the efficiency on the day of installation. Pricing I thought was quite reasonable too. On the day of installation the team arrived and quickly started work and I was surprised at how quickly they had the system installed. The workmanship was neat and tidy too. I would highly recommend Jet Solar for their communication, price and efficiency.

Panel rating: 5/5
Inverter rating: 5/5
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Great job by Jet Solar with installing our solar panels on time

Everything was done one time
Installers came on time and did a great job on a very hot day
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Service, advice at a good price

The team from Jetsolar have been outstanding. Really informative during the quoting stage, helping to educate us in all the options available and to build our confidence on the choice we made. The installation team were excellent, polite, friendly, hardworking and took the time to make sure we were ok with the placement and using the ap for monitoring performance.
Solar was something we wanted to do but had been a bit wary of because of all of the different options. The team at Jetsolar were fantastic. Happy to recommend them to anyone who wants to deal with a reputable company who delivers great service.
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Professional Installation

The sales office at Jet Solar were very patient and understanding and I requested a few amended quotes before I settled on a 10.12KW solar system which I believed gave maximum solar coverage of our northern and western roof. We opted for 23 x Jinko Solar Tiger Neo 440W panels combined with a Sungrow Residential SH10RS. I decided on the upgraded inverter in case we moved to a battery sometime in the future. I am quite concerned about a possible messy transition to total clean energy in this state and want to avoid blackouts.

I rate Jet Solar very highly for the friendly and efficient installation, follow up, sign off and instruction given post installation. The installation was completed on 22nd January 2024. Jet Solar have recently helped with the grid connection after the install and recently sent me copies of the CES, EWR and Ausnet Post Installation Output Forms for my information.

I will return to Jet Solar should we need the battery later. We have since been enjoying all the comforts of air conditioning without the cost penalty and I am sure we will recoup our investment in the near future. Rowville 20/02/2024

Inverter rating: 5/5
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Awesome service start to finish - great advice to suit property

Very professional outfit that understand the product inside and out. Step you through the process and deliver.

Much appreciate and highly recommend.

Cheers!
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Great experience with Jet Solar!

Sales and quoting process was straight forward and never had issues with follow up.

Installation was punctual and all completed within the same day.
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Fantastic local company that really cares about their customers and product

I gathered a few quotes in the process of exploring the installation of solar panels on the studio in our backyard. The final toss-up was between a major company that has moved into the solar industry (buying up small installers along the way), and Jet Solar.

Prices were competitive, and the panels and inverters comparable. The final point of difference became a question of trust. Which company would provide the most personal service and support throughout installation and follow-up? Having found Jet Solar on our local community Facebook page, read their Google Reviews, and, importantly, spoken to Adam, we decided to select Jet Solar.

This decision has repaid us in spades! Adam has provided incredibly professional personal support throughout the process, from designing the 5.28kW solar system through to navigating the Solar Vic funding process. He has maintained communication, checking in on all stages of the funding application, and keeping us apprised of the installation timeline. He called me with an installation date, and Corey and his small team of installers arrived as advised. The first thing they did was install scaffolding to ensure the team’s safety. This was a huge tick for me! They then set about installing the 12 Jinko panels and the Sungrow inverter. The electrical inspector called the next day, and a day later approved the installation.

For me, however, the biggest pro has been Adam, Jason and Corey’s respect and understanding for my concerns about the risk of noise created by the inverter on sunny days in the studio (a music practise and workspace). They went over and above to locate the inverter in a position to mitigate this. I am so grateful to them for the care they took in listening to me and taking my concerns seriously.

I can’t recommend JetSolar more highly! Adam and Jason have built a fantastic, local company that cares about its customers and, importantly, its team of installers. Finally, take a look at our glorious solar panels!

Panel rating: 5/5
Inverter rating: 5/5
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Great job

From quote to completion cannot fault. The gang that installed were polite, respectful, and worked well together.
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Great customer service and very professional installation!

Adam was great during the quote process. He was patient with my many questions and help educate me on all the options. The intallation went smoothly and the team on site were friendly and polite. Very happy with the workmanship and performance of the system so far. I have already recommended Jet Solar to others.
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Excellent job...

Each interaction I had made it clear that this is a well organised, professional and top shelf operation.
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Great installer

We are very happy with our Jet Solar installation. Paul and the installation crew were efficient and courteous and Adam guided us through the process. Highly recommended. Andrew and Janet (Carnegie, Victoria)
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Faultless from start to finish

The team at Jet Solar were faultless from start to finish. Adam is extremely knowledgeable and answered all our questions, and Scott and the team installed our panels without a single broken roof tile. The inspector arrived an hour later, who even complimented the installation to my husband - "they did a really good job, brother"!
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Seamless Installation

Adam was professional, honest and very timely with advice and quotation.
The installation led by Paul was seamless and efficient with 34 panels being installed comfortably in a single day. The site team were all courteous and clearly very experienced and competent by the speed at which they operated. We are very pleased with the installation and the workmanship has exceeded our high expectations. Would recommend to anyone looking for great value for money solar and excellent service!
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Excellent service and system

Great advice from Adam. Great installation team. And a great system working excellently. Very happy. Highly recommended.
Panel rating: 5/5
Inverter rating: 5/5
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Excellent service, very neat and efficient installation

Jet Solar were recommended by a friend and they were an excellent choice. Adam listened to my requirements, answered my queries and provided a design and quote that showed he was actually listening. He followed up on my additional queries and refined the design when I made some changes.

At the site inspection Jason was happy to discuss the pros and cons of layout options and I was very happy with the final locations of Tesla and Enphase gateways and the battery.

On installation day they arrived promptly and I was impressed with the neat electrical work and the speed that they competed the rather complex installation. They cleaned up all the rubbish and left the property very tidy. As Jason said, they treat your house like their own.

After sales service was excellent. Adam even answered my query during the Christmas break and Jason expedienly resolved an Enphase communications issue early in the new year.

Although it's early days, the system is exceeding my expectations and I would not hesitate to recommend Jet Solar.
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Satisfied customer

After reading the reviews and comparing quotes, we decided to get our 3.5kW system installed by JetSolar. Adam and his team didn’t disappoint us. Great advice on the most suitable system. The installers arrived on time and cleaned up after completing the job. Three days after installation the system was approved and running.
Highly recommended!
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Satisfied customer

Great service from initial contact to installation. Very happy with finished product.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great service and great people

Dealt with Adam from Jetsolar to obtain quotes. Very professional and prompt. Answered all of my questions very honestly and quickly. Provided me advice and reasons as to why he is recommended what he did. Never did i feel pushed into something i didnt want.

Installation was great. Jason turned up on the day he said he would and on time. Everything went smoothly and he walked me through the process and also provide me option with positioning the panels after going up there and see that he can improve the install. So not just doing what was there when there was ways to improve it. His team were very polite and also helped where ever they could.

Once installed they got me up and running with the app and explained the process of how Enphase will contact me and processes there. Ran through everything and covered off everything he could think of.

Highly recommend these guys. I have spoken to 3 other providers before going with them. Werent the cheapest but i know i made the right decision going with them.
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Excellent job

Paul and his team did an excellent job with my solar installation. They were punctual and very professional in their conduct and cleaned up after themselves at the end. Highly recommend Jet Solar. Adam who organised the quote was very knowledgeable and easy to talk to.
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Installation for a tenant

Very happy with Jet Solar and our first install so I decided to put a system on our rental property. The install team was on time, clean and efficient plus dealing with Adam in the office was a pleasure to work with. I would not hesitate to recommend this company to anyone who wants a system that is installed proficiently and professionally.
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They just do it ....

You would think it is a simple assumption that the organization you choose to install your solar system will do what they say they will do - however, we all unfortunately know that’s often not the case.

JetSolar will restore your faith in service providers doing the right thing. In fact, these guys set the bar very high and once you’ve dealt with them, you will not hesitate in seeking their services again - just as we did for the installation of our second Tesla Powerwall 2.

JetSolar’s attention to detail is exemplary, the quality of their work unsurpassed and generally all around nice guys. They go way beyond to ensure everything occurs in a timely manner and all associated services and documentation are well coordinated.

Have no fear trusting your job to this team of knowedgeable professionals. Everything they advised us on has proven to be factual and realistic.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great company

The sales and quoting process was honest, gave us what we needed for now and in the future but didn't push us into a system that we didn't need.
The installers were polite, on time and tidy.
Very pleased with this company and would recommend them.
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Text book installation by Jet Solar

As was suggested get more than one quote for your solar system.
I reviewed and compared many systems and many installers.I spoke to installers asking for quotes, some did not bother to provide, some did not seem to want to answer questions about different systems apart from the one they preferred.

I dealt with Adam from Jet Solar who was always more than willing to provide information and suggestions about different solar systems.Initially was not going to have a solar battery with my system but then thought long and hard and decided to have a battery.
Again Adam provided information about different batteries, inverters and solar panels.Adam was always there to answer questions, assisted me with the rebates and provided a detailed and very competitive quote for the whole system.

The Jet Solar team arrived at 6.30am in the morning and started straight away with the installation .There were 25 Jinko solar panels, a 10kW Sun Grow inverter and a 9.6KW Sun Grow battery to install.
The installation was completed by 2.30pm the same afternoon.The installation team were very professional, tidy and courteous at all times.
Jet Solar assisted with the installation of the Sungrow app on my phone and on our home computer as well.The app works very well..
The grid connection was organised for the same day.The system was up and providing power the same day.

If you are thinking of solar,talk to Adam from Jet Solar, a very professional outfit.

Panel rating: 5/5
Inverter rating: 5/5
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Very professional service and installation of the solar panels and tesla battery.

Very straightforward from the receiving a quote to the installation . All working fine
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JetSolar - Profesional Service

Adam, Paul, Scott and the team did an excellent job from the initial quote through preliminary inspection, installation and follow up.
Professional service all the way.
I would highly recommend JetSolar.

Panel rating: 5/5
Battery rating: 5/5
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Great installer

The whole process was excellent with Jet Solar.

Adam ensured that I had exactly the system that I needed and no more.

Scott and the team were punctual, clean and great to talk to. Best tradesmen I've had at my house. They did a really neat job and cleaned up everything before they left.

They organised all the details so I didn't have to do any admin myself apart from log in to the monitoring app.

Thanks Jet Solar. I'll be seeing you again.
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Great design/installation and service. Highly recommend.

Sales was simple and advise was sound.
Very good installation team. Not a strip of wire left or anything out of place.
Easy to deal with.

Inverter rating: 5/5
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Quality install with excellent customer service.

After a previous experience with a cheap installer that stopped responding after getting my money, did some very dodgy electrical work in the roof and phoenixed the company then refused to honour warranty, I decided to spend a bit more money for a reputable installer.

Jet Solar has been excellent throughout with great customer service including follow-up phone calls ensuring that I'm happy with the installation before sending the final invoice. Installers were punctual, and cabling was installed unobtrusively as requested. There were a few minor issues that Jet Solar resolved well. E.g. after I'd accepted the quote, Jet Solar realised that my roof was slightly smaller than their initial design quoted so they upgraded me to higher rated panels at no cost to me. The Powerwall had a misconfigured grid import limit which was resolved within 24 hours.

Overall, highly recommend Jet Solar.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Knowledgeable sales team with excellent customer service. In house install team, on time, understand and back the products they install.

Emailed a few highly rated Solar Retailers in Melbourne to understand how they would configure my system. 10kw unspecified budget.
In the end decided with Jet Solar due to having their own in house install team, local support in SE Melbourne and competitive pricing.
Adam was my contact, prompt in compiling my solar configuration: keeping it simple, explaining the process, optimising panels for available roof space, accommodating inverter location, all within a budget not known to him.
Advised straight up install would be approx. 2 months from signing and deposit.
1.5 months later, SMS text to advise of planned install date 2 weeks away with reminder to purchase spare tiles.
Installers Michael and Jan arrived 7am, knew the panel location, inverter location, job plan end-to-end understood, no surprises.
System was up and running in 1.5 days, job site cleaned of rubbish and I got to play around with a phone app for my system.
Same day received call from Shahin to lock in time for electrical inspector.
Within 2 days of install completion, electrical inspector visited and commissioned system without issue.
Paperwork arrived by email for sign off 1 day after commissioning.
10kw Jinko Panels with Sungrow 8kw Inverter been running flawlessly for a week.

Summary: Highly recommend considering Jet Solar to take on your solar setup and install.
Adam - knowledgeable sales team with excellent customer service. Prompt to respond and sets realistic expectations. You one contact through the whole process end-to-end.
Michael and Jan - in house install team, on time, clean up after the job is complete, understand and back the products they install.
Shahin – electrical inspector accommodating time to prioritise Jet Solar installs to get your system up and running as soon as reasonable possible.

Panel rating: 5/5
Inverter rating: 5/5
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The best solar guys hands down.

These guys are number 1 for a reason. Phenomenal customer service, super high quality and efficient installation and so easy to deal with. These guys are the best. I will never go with anyone else. They absolutely exceeded my expectations.
Panel rating: 5/5
Inverter rating: 5/5
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Great customer service and installation

This is the second system that I have installed. One for my rental property and one for my house. Jet Solar did the first one and I because of the overall service, I contacted them again for the second one.
From the start of the enquiry to the final signoff for system installation, Adam made it simple and kept me up to date with the process. Michael and Jan did a great job of installing the panels, cleaned up after themselves and were helpful with answering questions. Not only that, they were on time. Good coverage of panels.
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Professional and great work

From start to finish, Adam, Scotty, Siri and the team did a fantastic job and communicated throughout the process. They arrived bright and early as promised, explained everything as they went and were tidy with their install. Very happy, thanks again.
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Highly recommend Jet Solar.

Jet Solar were recommended to us by a friend and I have no regrets with our decision to use them. Pricing was comparable to the other 9 companies who quoted. The installation team were quick, efficient and great to work with. Even my neighbor commented on how good they were.

Highly recommend this company.
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Very good start to finish experience

Good support throughout the sales process. All questions were answered. Installation team was punctual, polite and tidy.
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Jet Solar made it happen

We have been very impressed with Jet Solar, our quote and positioning of our solar panels was all detailed and explained well. after we accepted the quote Adam walked us through all of the paperwork on how to apply for the Government rebates and Solar Vic loan.
Our installers Michael and Jan did a great job and completed the job then tidied up after themselves. Michael set up the Sims Portal app so I can see the output on my phone.
The Inspector phoned during the installation and made time to view the set up the next day. He arrived in the morning and approved the install and connected us to the grid.

We would highly recommend Jet Solar to anyone considering having Solar installed
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Great trust worthy installers!!!

Thank you jet solar for such a great job!. Thank you adam for being extremely patient in answering all my questions!. Michael and his team worked extremely hard on the day to install the system even though there were some mistake made. But they made sure it was fixed and everything was up and running!. I highly recommend this company not because it can do a great job on the installation, but how great they are with customer services. They are definitely not a company who doesnt care about its customer and very fast to help to resolve issues and mistakes!.

I will definitely contact them for potential battery installation in the future ??

Great work jet solar team.
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Super Install

Adam was professional, knowledgeable and friendly over the phone with the sales/quoting process.
The installation of a 7.92kwh micro inverter system was on time and proficiently completed with no connection issues. Thanks to Scott and his team for great work and also offering his assistance if I required it in the event of any issues.
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Tesla Powerwall installation

We recently reached out to the Jet Solar team again. This time, for a solar battery installation. The Tesla Powerwall 2 was recommended for our usage pattern. This is an impressively sleek looking unit, and comes with an easy to use app, showing live power consumption and allows customisation for usage and charging times.
When the compliance inspector came to check the unit, the switchover from power blackout to the Powerwall was not noticeable (I was expecting to see at least a flicker of some sort, to indicate the switchover).
In regards to Jet Solar, the inspector did mention that this company always does a great job. A week after installation, Adam uses good old fashioned customer service, and takes the time to follow-up with a phone call.
Thanks again Jet Solar

Battery rating: 5/5
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Fantastic installer, nailed the brief!

Adam and the team absolutely nailed the brief! I really appreciated the straight-to-the-point, no sales tactic approach to the proposal. I am from the industry and knew exactly what I wanted, Adam accommodated and designed up a solution that has far exceeded expectations.

The A-grade electrician and apprentices who completed the job were super professional, worked with me on how to best complete the indoor wiring design and inverter location, and cleaned up the place once they finished.

The system is working without a hitch, and looking forward to find creative ways to soak up that solar generation.

Panel rating: 5/5
Inverter rating: 5/5
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Helpful

The crew at Jet Solar helped us navigate the process of having solar panels installed.
Their people were all helpful and were able to explain things that we found initially confusing.
They led us through the grant applications and it all happened without a hitch.
We have our system operating now and we can use the app to check output.
We would be happy to recommend Jet Solar.
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Great job

Adam and the team were great to deal with. Not only a great price, but done on time with no mess left behind. The system works a treat and have been recommending them to everyone.

Thc quoting was quick, queries to the process were answered promptly either on the phone or in detail via email. Our amendments were no issue and the price was within our budget

Knowing it was to be installed properly by the company we chose not a sub-contractor really gave us confidence and the warranty means they are rightly proud of their work.
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