I Want Energy Reviews
4.3
Leave a review Based on 25 ratings Aus Ranking
- 5 star 3
- 4 star 19
- 3 star 3
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.21
- System Quality 4.30
- Customer Service 4.40
- Installation 4.25
Timeline
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I Want Energy is a Solar Power Installation company based in Moonah and serves TAS. Here are their reviews as submitted by visitors to SolarQuotes
I Want Energy Solar Reviews
Good service
I liked the thorough process of explaining to me all about sar systems at the quotation stage. Show additional informationGreat customer service from start to present. Still waiting for smart meter to be installed and then the system will get switched on.
Sales and quote excellenytly carried out.Installation needed a couple of visits due to bad weather. Second visit they worked all day and were very friendly and polite. Cleaned up after themselves and rectified a small problem they encountered. Customer service has been excellent so far. Still need connection to grid. Show additional information
Alex presented us with a comprehensive range of systems matched to our budget. He knows his stuff...
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I Want Energy were easy to deal with and they have done a good job.
They were also recommended to me by someone at the local council Show additional information
They were also recommended to me by someone at the local council Show additional information
The "quote" gave us various alternatives and included going through alternative tariffs once installed which we were unaware of. He actually got on the roof to check it out (unlike the others). There will also be a follow up once we are turned on. Installation went well. On time, cleaned up after and explained the system. Very happy with the result.
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All the people we dealt with have been very professional. Their office staff have been very courteous. The salesman just delivered the facts with no pressure and knew what we needed and offered us a good price for the right solar system for us. I must also admit all the others were good too.
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Great staff, excellent service, fantastic quote. The installation of a Tesla battery and five extra panels was seamless and all went to plan.
We are pleased with he result and highly recommend iwantenergy as your solar installer. We are repeat customers having installed panels initially and a Sanden hot water system once the house was completed Show additional information
We are pleased with he result and highly recommend iwantenergy as your solar installer. We are repeat customers having installed panels initially and a Sanden hot water system once the house was completed Show additional information
Waiting to be connected, Very good service from I Want Energy. regarding Value for Money and Quality of System - Only time can tell, although it all seems fine
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I have contacted I Want Energy today and the upgraded system will be installed in a few weeks. I am hoping that the upgraded solar installation will supply most of my energy for spring, summer and autumn quarters. Alex Johnstone visited me at home and answered all my questions. He is very experienced and supplied a comprehensive quote. There was a second quote but the supplier did not visit me and the cost was higher for a system that had fewer features. The third quote was never supplied. Paying for a solar power system is better than having money in the bank and will continue to reduce our energy costs for many years. The ability to track energy usage and generation is a good way to quantify where some savings might be made by changing the way that we use appliances.
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Thank you so much Finn to you and your team for all the information which enabled us to make an informed choice on what product and what company was offering the best quality products for our money. We were very happy with “I Want Energy” from Moonah in Tasmania. We upgraded slightly from the REC panels to the REC Twin Peak split panels which hopefully will be good for the Tassie conditions (rainy and overcast weather). All the staff were friendly from Rob the business owner, wonderful Deanne the Reception office lady and Terry Lucas the sales guy. The installation team were top workmanship. We are just waiting for the meter change over to be installed.
Finn, thank you so so much as I knew absolutely nothing about solar and what products to look for until I digested all your valuable info on the website. We did as you suggested and went above what we would have normally paid by looking for the mid range system. Terry Lucas said he met you at a conference where you were a guest speaker and he spoke highly of you. Thank you again.
Kind regards
Debbie Show additional information
Finn, thank you so so much as I knew absolutely nothing about solar and what products to look for until I digested all your valuable info on the website. We did as you suggested and went above what we would have normally paid by looking for the mid range system. Terry Lucas said he met you at a conference where you were a guest speaker and he spoke highly of you. Thank you again.
Kind regards
Debbie Show additional information
Found all the information overwhelming and I couldn't have made a decision without the information I found on your website.
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Firstly let me say that your web site is excellent, well structured and full of pertinent information.
Our chosen company IWantEnergy were the only company who actually visited us and up on the east coast of Tassie. Their salesman was extremely knowledgeable and took plenty of time to advise us for our particular needs. Show additional information
Our chosen company IWantEnergy were the only company who actually visited us and up on the east coast of Tassie. Their salesman was extremely knowledgeable and took plenty of time to advise us for our particular needs. Show additional information
LG NeON2 panels 320Watt , Dutch marine matched system with latest 200amp hour batteries (2) , $880 for angle frame to roof building permit at Nubeena Tasmania. Shed for anti theft and flame front stand off coming. Will drive pumps to support fire fighting tank. Stand alone system remote site.
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Initially they were really good in finding that we didn't have an earth spike which was great. After the installers left the power went out and had emergency electrican come to find that the bus bar was not screwed in properly which he fixed. Rang I want energy and after a number of emails they finally admitted liability after blaming other electrican. 3 weeks after they had come also noticed there was a section of roof that was not screwed down at all !!!! Not impressed with this company or their customer service as manager was not very nice to deal with. Would not use them again.
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The sales rep was very good and seemed very genuine. We were recommended to this company by a friend. He was not trying to hard sell but inform us. We felt we could trust him. The quote was supposed to be a few days but we were waiting a few weeks and had to ring up about it. That was disappointing. When they did send a quote it was like an over the phone quote, not really about the options we discussed at all so we decided to go the least amount of out lay for our needs but quality panels.
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It was very difficult to compare like with like as different names (like when buying mattresses) and there were many conflicting views as to quality of panels and inverters. In end, went with local company that has bee around for several years.
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This installer went through every thing with me he explained different systems and panels how much I could realistically expect to save I was also able to purchase a solar hot water system through this supplier which I could not get through some of the other companies offering me quotes.
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I chose to go with a higher quality product rather than the cheapest and as well I was only contacted by two interested parties one of which did not follow up for a meeting at all after contacting me via phone. The other was a good contact but I didn't feel that comfortable with him.
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Our system hasn't been installed yet, but so far Dallas from I Want Energy has gone out of his way to help us and has been excellent to deal with so far.
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