I Want Energy Reviews
3.8
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- 5 star 0
- 4 star 5
- 3 star 2
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.00
- System Quality 3.83
- Customer Service 3.86
- Installation 3.67
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About I Want Energy, Solar Installers
I Want Energy is a Solar Power Installation company based in Hobart and serves TAS. Here are their reviews as submitted by visitors to SolarQuotes
I Want Energy Solar Reviews
Initially they were really good in finding that we didn't have an earth spike which was great. After the installers left the power went out and had emergency electrican come to find that the bus bar was not screwed in properly which he fixed. Rang I want energy and after a number of emails they finally admitted liability after blaming other electrican. 3 weeks after they had come also noticed there was a section of roof that was not screwed down at all !!!! Not impressed with this company or their customer service as manager was not very nice to deal with. Would not use them again.
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The sales rep was very good and seemed very genuine. We were recommended to this company by a friend. He was not trying to hard sell but inform us. We felt we could trust him. The quote was supposed to be a few days but we were waiting a few weeks and had to ring up about it. That was disappointing. When they did send a quote it was like an over the phone quote, not really about the options we discussed at all so we decided to go the least amount of out lay for our needs but quality panels.
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It was very difficult to compare like with like as different names (like when buying mattresses) and there were many conflicting views as to quality of panels and inverters. In end, went with local company that has bee around for several years.
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This installer went through every thing with me he explained different systems and panels how much I could realistically expect to save I was also able to purchase a solar hot water system through this supplier which I could not get through some of the other companies offering me quotes.
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I chose to go with a higher quality product rather than the cheapest and as well I was only contacted by two interested parties one of which did not follow up for a meeting at all after contacting me via phone. The other was a good contact but I didn't feel that comfortable with him.
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Our system hasn't been installed yet, but so far Dallas from I Want Energy has gone out of his way to help us and has been excellent to deal with so far.
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