Freedom Energy Solutions Group Pty Ltd Reviews

Based on 155 ratings Aus Ranking

  • 5 star 56
  • 4 star 93
  • 3 star 6
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.43
  • System Quality
    4.58
  • Customer Service
    4.66
  • Installation
    4.66

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About Freedom Energy Solutions Group Pty Ltd, Solar Installers

Freedom Energy Solutions Group Pty Ltd
Platinum Partner
Freedom Energy Solutions Group Pty Ltd is a SolarQuotes Client (what does this mean?)
ABN: 93 684 424 393  ABN active since 24 Mar 2017 | The Trustee For The Barritt Family Trust
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ACN: 617 293 366  ACN active since 09 Feb 2017 | Freedom Energy Solutions Group Pty Ltd
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Freedom Energy Solutions Group Pty Ltd is a Solar Power Installation company based in serves parts of and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Freedom Energy Solutions Group Pty Ltd Solar Reviews

Fantastic solar panel company!!!

Found the solar quote to be competitive and the company to be reputable, honest and did everything to try and make the installation process as smooth as possible. I highly recommend them for any solar work!!! Show additional information

Extremely good service, professional and knowledgeable

Reading flexible, friendly, very professional install unfazed by issues like North-facing roof that I wanted not being suitable and instead immediately finding an excellent east-west alternative configuration. Show additional information

Prompt, efficient, quality installation

Sales person was polite and always gave a prompt reply to phone calls. He was knowledgeable and overall customer service was good. Show additional information
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Great Service for Quality brand inverter and Panels in Mid North Coast NSW

Tom and the Freedom Energy time were fast to quote, punctual on installation times and kept us informed at all times. The installation was on an old and unusual profile clip lock roof and they need to source come back and try different clips until they got the perfect fit for the installation. Show additional information

Top shelf installation

Quote by Tom was given quickly. He had a great depth of knowledge about the different levels of systems.
As promised Tom's team arrived on time . Steve ,Pat and Jake new exactly what they were doing and had the system installed in about 4.5 hrs. Jake even helped replace some broken tiles.
Grid connection paper work was filled out and sent by Tom. I have spoken to Origin who will be here to install our new meter within 15 days.
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Extremely happy

Prompt quote after a phone call to discuss our needs
Install was very quick, company even went out of their standard operating area to help us
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Yes the amount of time waiting for new meter installation. Panels were installed 23/11/18 & AGL tell me that new meter will be installed by 8/1/19. Not at all happy about this..had to go through Essential Energy first..such a long wait. Show additional information
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Very professional with all aspects of the installation. Kept me updated on expected installation dates etc. Extremely happy with the results. Show additional information
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Great value for money and excellent customer service

Very happy customer. From initial contact via Solar Quotes website I was impressed with the quick response & quote. I submitted a comprehensive list of questions about the system, product & installation which were promptly answered. Tom was happy to take a deposit & wait until my new build in Tamworth was ready for the solar installation. Tom came out personally to supervise the installation team on the day. Instal was completed in a very professional manner. Could not fault the whole process and very competitive rate. Highly recommend. Show additional information
They were a great punch of guys, did a great job,Tom explained every thing to me,and his two work mates you couldn't ask for more. Show additional information
Very happy with Solar solutions. They did good job and in a short time frame. Show additional information
Freedom Energy are trumps in understanding your needs and delivering what they promised. Show additional information
Steve from freedom energy solutions was easy to talk to compared to the other companies that I got quotes off, he didn't try to woffle a lot of BS like the others and answered all my questions and negotiated the price for a comparable system. I did a lot of research before getting the quotes so I knew what I was getting and what my price point would be and came in under what I expected. I highly recommend them at this stage, I am waiting for the system to be installed later this week. Show additional information
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Service was good and contact good. Price was best for the quality we got. In the end it came down to a combination of price and whether the company would be there in the future if anything went wrong. Install was done in a day. Show additional information
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Living in a rural area on the Mid North Coast means I don't have access to a great number of suppliers, Solar Quote was only able to supply me with two suitable suppliers. I ended up choosing Freedom Energy from the Gold Coast as their offer combined the best panels and inverter. I chose 18 Suntech 300W panels and a Fronius Primo inverter as previous experience with solar has taught me a cheap inverter is false economy as they end up needing repair or replacement. Freedom Energy took a couple of months to do the install. I think they're a victim of their own success as they have lots of work. In order to compensate for the delay, they offered two extra panels bringing my system up to 6Kw, very pleased. Installation was fast and efficient, decided on 9 panels facing North and 11 panels facing West due to shading issues, couldn't connect to my WIFI due to router location. Later I relocated the router and learnt how to connect by watching YouTube Videos. After the installation they supplied the paperwork for me to contact my Electricity Retailer. I supplied my retailer with a CCEW - Certificate of Compliance of Electrical Work which triggered an order to re-configure my electricity meter. This took nearly a month as they too must be flooded with work. Spotless Advanced Metering eventually came out and replaced my electricity meter with a quite complex "smart" digital meter. Whilst the Spotless Metering worker was friendly and efficient there was so much that his company prohibited him from explaining to me. So far there is no manual available for the meter physically or online and it seems very difficult to read compared to the old digital meter. I will pursue this with my electrical retailer. The economic result of this is still unknown as I will have to await two quarters of Electricity bills. The Solar Panels have so far produced an average of 23KWh per day for the month of April. I hope this explanation helps anyone else contemplating a Solar Install, I learnt a lot reading other peoples comments so hope to return the favour! Show additional information
*****FIVE Stars for Solar Quotes.com.au for helping educate me in all things solar!
FREEDOM Energy Solutions Group were absolutely unfaultable. Excellent quality products, service and installation.
We would definitely recommend Tom and his team to anyone considering purchasing a solar system.
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Produced the most professional quote and intelligent follow up calls. Show additional information
The Fronius wifi app for "solarweb" needs a moderate to strong signal for installation. You need to check signal at likely inverter location to ensure this can be done on the day - you may need a new router or another option/workaround. Show additional information
All seemed to go very smoothly, will wait and see how it all goes. Show additional information
Very impressed with the qualitity of product, the installation, the openness of information & there patience, diligence & friendly service !!
A good bunch of people !!
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Tom at Freedom Energy has been great to deal with and has been very communicative through the whole process. I has been a pleasure doing business with them. Show additional information
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Tom and his staff fantastic. Highly recommend Show additional information
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Could not fault them. Great service. Great communication. Show additional information
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Freedom Energy Solutions Group were a very easy company to deal with, Tom Sexton was readily available to answer queries. On installation day the team were very professional and a joy to work with. I would recommend this group to anyone thinking of getting solar installed. Thanks Tom and team. Show additional information
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Tom from Freedom was great to deal with and I am extremely impressed with the system we received. The installation team were very efficent and had the system running in the later half of the day in pretty ordinary weather.

Highly recommended
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Paid deposit about 3 weeks ago and still no idea of an install date. Show additional information
Tom and his team were consummate professionals. Tom is approachable and easy to deal with. We would highly recommend this company. Show additional information
Hi Finn
Just a very pleasant experience......not sure if "fantastic" is the right word....whats wrong with "excellent " then my valuation would be 5
Thank you for a very informative website very much appreciated.
Regards Alan
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Very happy with Tom and his team. The install was excellent and they had to battle with rain but pushed on and got the job done. Always kept me informed of progress and have great knowledge and quality workmanship. Show additional information
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