G Solar and Electrical Pty Ltd

G Solar and Electrical Pty Ltd Reviews

4.9

Based on 303 ratings

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About

Established in 2014, G- Solar & Electrical is a locally owned and operated solar electrical company, owned by Grant Newman, a 5th generation Cairns local electrician with over 10 years experience in the renewable energy industry.

We have installed and maintained hundreds of high-quality solar systems, from 2kW up to 1.7MW, which deliver rapid return on investment for homeowners and businesses.

We provide No Obligation Site Inspections that are personally conducted by Grant to ensure clients are only provided the facts, based on his extensive local experience, with no sales talk. This also ensures that all quotes provided are firm, with no hidden extras.

We pride ourselves in not just ‘selling a solar system’ but supplying a quality energy solution installed by our own in-house team of CEC accredited installers and backed by our 10 Year ‘Peace Of Mind’ Installation & Service Guarantee.

At G-Solar, we make solar installation effortless and transparent, thanks to honest savings estimates, expert advice, quality products, professional installation, and true local after-sales service.

 

Local – Proudly 100% locally owned and operated since 2014.

 

Office – 32 magazine St Stratford feel free to drop in for a coffee.

 

Systems – All our quality systems are designed for our local conditions

 

Experience – We install and maintain hundreds of systems across the country

 

Installers – Our in-house team, including owner Grant, are all Clean Energy Accredited solar installers.

 

Electricians – Fully licensed electricians accredited to install, repair, and upgrade systems.

 

Warranty – If there ever should be a warranty claim, we will look after the claim from start to finish.

 

Installation – We provide our clients a 10yr company-backed installation warranty for total peace of mind.

 

We are a New Energy Tech Approved Seller, Clean Energy Council Member, Local Buy Pre-Qualified Supplier, and National Electrical and Communications Association member.

Reviewers report paying: $5,100 - $10,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panel, inverter, battery and EV charger brands

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G Solar and Electrical Pty Ltd Reviews (303)

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Average Scores

4.8/5

Value for money

4.9/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 235
  • 4 star 67
  • 3 star 1
  • 2 star 0
  • 1 star 0

An incentive was offered by G Solar and Electrical Pty Ltd for this review. Learn more here.

Great

Great installer, very neat job.

Amazing service before and after installation.

The price included the old system removal
Inverter rating: 5/5
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Everything done professionally and on time

From enquiring to installation everything went smoothly. Can highly recommend
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Solar installation

Excellent service and very reasonable price. I wouldn’t go with anyone else
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G Solar installation

Everything was clear from the outset and questions were answered promptly. Quotes were clear and explained. The installers arrived on time and worked consistently through the day. They were polite and a pleasure to deal with. At the end the system was explained clearly and showed how to use the systems, which were labelled clearly Box is neat and installed as agreed
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Great follow up

We had some wi fi issues after install but G Solar rectified this quickly after we installed a new modem.
Overall happy
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Awesome service

Great, easy, efficient service.
Installation was quick, very neat and tidy.
Thank you
Inverter rating: 5/5
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Highly Recommend G Solar!

Great customer service from start to finish of the whole solar process. Clean and quick installation with quality in house technicians who knew their stuff. Highly recommend G Solar to anyone for their solar needs!
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Great service from G-Solar!

From the first phone call to the installation the G-Solar team have been excellent. Great communication. Removal of my old system and installation of new one was seamless. Great communication. Polite friendly service.
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Fantastic installer and very good service

Professional work and very good service , and Mason taught me everything about how to download the app and how it works. Very good guy.
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Fantastic service

Customer service was thorough and easy. Questions were welcomed and answered thoroughly. Installer was reliable and efficient, left no mess behind. Highly recommend this team.
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Great local company providing 5-star service.

G-Solar provided excellent communication, friendly and professional service through every step of our solar installation. They thoroughly explained everything along the way and their price was very competitive. Highly recommended!
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Happy Choice

Ticked all of the above and we are so happy we went local, from sales to installation 5 stars.
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Quick installation and great customer service

Grant was brilliant at sorting the system we needed- great knowledge and wonderful support. Installation happened quickly and efficiently with the team messaging prior, punctual, install team seemed very efficient. Follow up so far has been very good
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Excellent professional company and smooth installation process.

Excellent local professional business. Well priced solar system and good quality brands. Professional installation and appreciated follow up to check all was fine. Would absolutely recommend G Solar.
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Fantastic installation

On time cleaned up great and gave me a lot of information
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Exceptional

The whole experience from the first phone call to the end of the installation was a very pleasant and professional experience. I can’t speak highly enough of all the staff from G-Solar huge thanks.
Panel rating: 5/5
Inverter rating: 5/5
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100% satisfaction

Top-Notch Solar Installation – Highly Recommend G-Solar!

I had a 13kW solar system installed by G-Solar, and I couldn’t be more satisfied with the experience! From start to finish, their team was professional, knowledgeable, and efficient. They took the time to explain everything clearly, helping me choose the best setup for my home.

The installation process was smooth, tidy, and completed on time. I was impressed by their attention to detail and commitment to quality workmanship. My system is now running flawlessly, and I’ve already seen a significant drop in my energy bills.

If you’re looking for a trusted solar installer with excellent service, I highly recommend G-Solar. Their expertise and customer care truly set them apart!
Inverter rating: 5/5
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Very professional from start to finish

Very professional from start to finish. Clean and tidy throughout, the team knew their business. Use of the App and familiarisation of the Inverter were easily explained. I was recommended G-Solar by a friend, best decision I’ve ever made. I’ve strongly recommended them to my friends and colleagues. Don’t waste time looking elsewhere, G-Solar are the winning team.
Inverter rating: 5/5
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Exceptional product and customer service from start to end.

From start to finish, G-Solar have provided exceptional customer service and attendances at the property for the installation. The whole team at G-Solar have been helpful, courteous, which is refreshing change in the Cairns region when it comes to the provision of services. They turn up when they say they do, the communication is outstanding with the expectations from them and what they required from us. Top notch service and I do not hesitate to recommend them and have done so already.
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Amazing Installer

From start to finish the process with G-Solar was amazing.
Quotes and options discussed to achieve the best outcome for the customer based on needs, cost and product suitability.
The installation team (all 8 of them) arrived promptly and early.
The installation was completed in a day, (a big day for the team) and fortunately the heat wave had passed.
Follow ups from in the days after installation were very helpful. The system was being monitored to determine connectivity and power production.
The new Sigenergy battery system is incredible. it is a 3-phase system perfect for our house.
Overall, we are very satisfied customers.
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Punctual, efficient, excellent customer service.

Excellent service from technicians when installing system. Courteous and patient. Left leaving area clean and tidy. Great work ethic.
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Great Installer with quality all the way

We had G Solar install our system and we couldn't be happier. Local company that showed up on time and happily answered all queries and gave good advice. they even changed the roofing bolts underneath the panels (for a price naturally). Not the cheapest around but at the end of the day you get what you pay for, our last install was rubbish. We ended up with a Trina Panels/Sungrow inverter system (14kw panels and 10kw inverter). Last year our bill was $1475 and for the same period this year it was $635 (yep we use a lot of power lol). So far we have not needed to call them with any problems...happy campers!
Panel rating: 5/5
Inverter rating: 5/5
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The whole experience was smooth and friendly. The rain held up installation for a couple of days, but the team was able to finish the job very quickly.

The whole team at G-Solar from Sales to Installation and hook up and the after-completion phone call was a pleasant experience. I would highly recommend them for your solar needs.
Panel rating: 5/5
Inverter rating: 5/5
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G-Solar Great Installation

Thank you G-Solar. Communication was excellent, throughout entire process. Very Knowledgeable, nothing was too much trouble. Installation was quick and easy. End result 30x445W panels and 10kW system. 13.35kW Rated Power Output. No WiFi.. no problem. They took care of that too.
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Smooth installation

From the beginning of the quote process to the final billing, it has been smooth running. Everything was explained in great detail and service has been fast, efficient and very reliable. Thank you so much!
Panel rating: 5/5
Inverter rating: 5/5
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Excellent local company

What a pleasure to support this local business. From our first meeting with Grant to the follow up calls and confirmation, it was always done in such a friendly and professional manner. The team on the day were excellent, working in very hot conditions, and were so accommodating. We could not recommend
G-Solar highly enough.
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Fast and efficient with difficult weather

Sales and quotes fast and efficient
Tidy work cleaned up there mess like no one was here
Customer was good no problems at all.
Wasn't here to be shown about how to use app. Not installers fault
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G-Solar excel!

This whole process was so efficient. I called having seen their Facebook ad, they sent Dean the next day. Very competitive quote and the installation was within that month. That went smoothly. Customer service follow up has been brilliant. Really do recommend this company in every way.
Panel rating: 5/5
Inverter rating: 5/5
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Great company to work with.

From the initial contact with G-Solar to the final sign-off we were kept informed of each step in the process. The old system was removed and the new one installed on the day assigned, and the installers were done within a few hours.
We were very impressed with the professionalism and speed of the installation. An issue with the wireless dongle was sorted within a few days. I would recommend G-Solar and Electrical to anyone wanting to install/upgrade their rooftop solar.
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Fantastic Service

From Site Visit to installation. Punctual and explained everything to you. Overall great customer service.
Inverter rating: 5/5
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Amazingly quick and professional, great system

The installation after the quote was accepted went very smoothly. Amazing system was installed in less than a day by an highly professional group of installers. On time to start and left the site clean.
I was given a thorough run through of the operation of the system and the application
Battery rating: 5/5
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Very Professional and Knowledgeable

The service provided by the whole G-Solar & Electrical team has been exceptional, from the first contact and through the whole process. Their professionalism in every area – customer service, timely communication, and an easy to understand, informative quotation, has been outstanding. The installation team worked well together and clearly explained the operation of the products after installation. The bonus being their work was extremely neat and tidy, and they left the work areas spotless!
We would not have any hesitation in highly recommending the G-Solar team. It is great to be able to recommend a truly local and professional business.
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Port Douglas Community Hall Solar

The whole process ran smoothly. The pricing was competitive and the install process ran smoothly with the contractor fitting in with Council's availability. The web page works well and Council is looking forward to the cost savings.
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G Solar Review

The team at G Solar were excellent to deal with at all stages from initial visit and then quote to final installation. I had to have some roof work done before installation and they were more than willing to be flexible on the job. The system they installed looks very neat and tidy and I would have no problem recommending them to anyone else.
Lee
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Service oriented and Local

Amazing to see the owner of the business, Grant, is the first face to face contact.
I was absent during the installation, but Brendan stayed in contact.
A fault with the monitoring system was picked up by Brendan, which he resolved with Sungrow in a short space of time. System is now operating normally and the battery is providing power all night long. The office staff were very professional and reacted to any queries I had in a timely manner. Well done to all. Highly recommended
Inverter rating: 5/5
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Excellent Service

From the start of the initial visit to look at my residence to the completion handover by the installer G-Solar were very professional and friendly. The notification process of personnel arriving was possibly one of the better I have dealt with.

The quoting process was easy with detailed information provided on the 3 levels of install you could receive. There was constant communication on any concerns I might have had.
The installers were very professional, and tidy with the area left clean.

The handover after the install was great with the installer explaining the details of what to expect and what might happen if something was not quite right.

I can say we are pretty happy with the process.
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How easy was that!!!

Right from the outset GSolar were so easy to deal with. They explained every step and nothing was a problem. The installation was smooth with no problems and the system is running perfectly.
They even handled Ergon!
I recommend you give them a call if you are considering new solar, solar upgrades or going off grid.
Battery rating: 5/5
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Amazing service

We were impressed with the prompt and professional service provided and the team that came to our home were super friendly and answered all our questions .
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Great experience Friendly and proficient staff

Great experience, very helpful and pleasant staff who treated me as a person
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Great customer service

Customer service was excellent, and the installation team were both easy going and fast/professional
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Excellent service

The quoting service was very informative and clearly conveyed. Installation was on time and the guys did not mess around straight into it. All explained by Sheldon who supervised the install and was very polite and helpful.
Panel rating: 5/5
Inverter rating: 5/5
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Great Installation

The whole process from the quoting of the job to the installation of the solar system was seemless.
I highly recommend the team at G Solar.
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PETE'S 8KW FRONIUS AND TRINA SOLAR SYSTEM

I DID VISIT G-SOLAR TO DISCUSS THE LOCATION OF PANELS ON MY ROOF AND HOW MANY I WOULD NEED FOR AN 8KW SYSTEM. I FOUND THE STAFF TO BE VERY KNOWLEDGEABLE AND HELPFUL. I WAS VERY IMPRESSED WITH THE VERY DETAILED INFORMATION EMAILED TO ME PRIOR TO INSTALLATION.
THE INSTALL WENT SUPER WELL AND THE GUYS WERE VERY PUNCTUAL AND POLITE AND TIDIED UP WHEN THEY LEFT. THE INSTALL IS VERY NEAT AND THEY FINISHED THE JOB ON TIME.
THE SOLAR SYSTEM IS WORKING BETTER THAN I EXPECTED. I AM VERY HAPPY. THANK YOU.
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Great Customer Service

From quoting to installation the process was professionally handled. Communication is key with each stage of the process detailed to myself.
I opted for a local company that has quality inputs and after sales service.
Panel rating: 5/5
Inverter rating: 5/5
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Outstanding service.

Outstanding service and professionalism. TooK 6.5hrs to install and I thoroughly recommend this service if you are thinking of installing a solar system
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Solar system upgrade.

Quoting was easy & very informative.
Communication was good.
Workers kept work area tidy.
Electrician walked me through the operation of the inverter & set-up the wi-fi connectio
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Fantastic Installer and Customer Service !

We asked several quotes and Gsolar happily helped us understand what would be best for our house. They didn't try to upsell.

Installation was smooth and customer service after the installation is kind.

We are very happy that we chose Gsolar.
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High Level Customer Service and Installation

We contacted G-Solar and received a quotation and explanation in good time. The technicians were on time and a pleasure to have at our property. G-Solar organised the energy connection detail and the technicians helped through the process of installing and understanding the app and its features. Exceptional service and then customer service follow up.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Very happy with our solar system installed by G Solar and Electrical Cairns

Grant and his team are very professional and reliable. The quoting process was easy and Grant did it himself. He didn't oversell anything to us, and was helpful with information and explains everything well. The installation team were prompt, professional and cleaned up everything after them! Customer service from this company is very professional and reliable. They deserve this review for the standard of service the entire team provides.
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Easy solar process

Grant was great to deal with. Quick to respond for an inspection and answered all the questions.
The product works great so far, and the installation looks very professional.
The tradesman was a bit rude on installation day, definitely not the same professionalism as Grant.
Overall a happy customer.
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