G Solar and Electrical Pty Ltd

G Solar and Electrical Pty Ltd Reviews

About

G-Solar Electrical:

G-Solar Electrical is locally owned, operated and services clients Australia-wide. 
 
Our customers value our quality of work with many referring us to colleagues, friends and family.

We install and maintain hundreds of high-quality solar systems which deliver rapid return on
investment for homeowners and businesses.
 
We make solar installation effortless and transparent, thanks to honest savings estimates, expert advice you can rely on, and the highest level of installation all backed by our 10-year Installation Guarantee.

- We are 100% locally owned and operated
- We offer exceptional customer and after sales service
- We provide accurate and honest savings estimates
- We are Clean Energy Council (CEC) Members, Designers & Installers
- We have installed systems, to date systems ranging from 2kW to 1.7MW
- We offer cost effective maintenance plans to maximise the life of systems
- We utilise our own in-house team of CEC Accredited Installers
- We provide Australia-wide service, maintenance and monitoring
- We are the experts in Commercial, Residential & Battery Systems

Reviewers report paying: $4,599 - $9,175 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

G Solar and Electrical Pty Ltd Reviews (71)

Show Most Recent reviews from All time

Average Scores

4.9/5

Value for money

4.9/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 56
  • 4 star 15
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Excellent service

Following our enquiry for solar, Grant came over to our place to inspect the property. He was very friendly and reassuring that he could provide the absolute best service for us. And he and his team did.

We received a self explanatory quote but Mark in the office was also really great at helping to explain things further.

The team that came onsite were professional and did a fantastic job of installing the equipment. All were very efficient.

A few days later, we thought we had an issue with our power and the guys were immediately responsive to come out and have a look. It was found it had nothing to do with the solar power install but they were so attentive in case it was. This was very relieving and great to know you’ve got that support from the company.

Highly recommend G Solar for their service, professionalism and competitive rates.

Panel rating: 5/5
Inverter rating: 5/5
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Friendly service and quality installation

Very happy with G Solar. The staff were friendly and responsive throughout the whole process. The installation was completed quickly and the work is neat and tidy.
Panel rating: 5/5
Inverter rating: 4/5
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Happy Chappy

Visited the house at a time suitable to wife and myself. Talked through the proposal without a hard sell. A number of companies wanted me to photograph the electrical box and send my last bill before they would quote let alone visit my residence, they went to the bottom of the pile.
Timely installation, within eight days. Four men worked all day in extreme Cairns heat.
Left a clean, tidy work place.
Used a scissor lift to access the roof of a two story Queenslander.
Undertook all the grid connection with Ergon.

Panel rating: 5/5
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Great job, professional, efficient and friendly local company

Our strong preference was to engage a local firm and we are delighted with how G Solar performed throughout the process. Their first point of difference was a promptly arranged site visit by Grant, their managing director (the other companies dealt with us by zoom and phone). A detailed proposal that reflected our discussions was provided 2 days later.

Installation was efficient and neat, and the guys were all very courteous and professional. Arriving exactly when they said they would and doing a great job tiding up after they finished.

Thus far the system is working perfectly and we are very happy to highly recommend G Solar. They are a first rate company with a great ethos.
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Great customer satisfaction

G-Solar were 5 star all the way. Greg helped me to understand the system I was buying and made sure my consumption needs were met. G-Solar made several quotes for me to help me optimise my value for money, and tailored my system to my needs.
On the install day the team was very friendly and approachable. They included me in all decisions that made any difference to the aesthetic of the install and kept me in the loop throughout the day.
The team also followed all safety requirements, turning off power to work in the ceiling and using fall protection as necessary.
The after care has also been second to none. Greg helped me to set up my monitoring app on my devices and there hasn’t been a question that hasn’t been met with a quick, concise answer.
These guys know what they are doing!

Panel rating: 5/5
Inverter rating: 5/5
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Extremely happy

Extremely happy from start to finish. The quote was efficient and easy to understand. The installers were very polite and professional and did an amazing job. Will definitely recommend to everyone I know.
Inverter rating: 5/5
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Great customer service with neat on time installation

Spoke to grant over the phone who gave me a detailed rundown of solar, how it works and the best option for me, received a timely well priced quote shortly after our conversation.

Could not fault the installation they were on time and very neat, staff were easy to communicate with and very helpful, would definitely use them again!
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Easy & stress free process

The team at G-Solar have been a pleasure to deal with. Mark was the first to respond to my quote request, he listened and we designed a system to fit my use case. No pressure or attempts to sell me something I didn’t need.

The installation went smoothly with Anthony and the boys doing a professional and tidy job on site.

The support from Suze in the office has been great, she has handled the paperwork with Ergon Energy and answered all of my questions quickly and concisely.

I’ve already started recommending G-Solar to anyone who asks.

Panel rating: 5/5
Inverter rating: 5/5
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Very happy

Very professional group. Would recommend. Clean neat job. Turned up when they said they would.
Inverter rating: 5/5
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Good quality installation

From the initial discussion to the completion of the installation we were very satisfied with the service.

The actual installation was carried out punctually, with very little inconvenience to our daily living and the three technicians worked with a high degree of professionalism leaving the site safe and tidy.

A detailed explanation was provided and we have no hesitation of promoting this product and company.
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Great job, little wait time, neat and professional!

We'd received a few quotes and decided on G-Solar because they used quality fittings and have a good reputation. I would only use a local supplier, there are so many horror stories about non local suppliers. Such a big investment is worth any extra that might be charged, if at all.
There was a short wait time, the staff were very professional and did a lovely, neat job. We had a few extra installations done at the same time. It was good to get all of our little outstanding jobs completed in one hit!
Very happy with everything. There is a hefty credit card fee charged on the deposit when acceptiing via the email link. It might pay to pay another way. The fee is easy to miss.
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Great job

When getting quotes for a solar system G-Solar were the only ones to physically come out inspect the property and explain the system to me.
Installation was seamless, the guys were courteous, polite and tidy.
G-Solar were great with set up of app on phone taking time to explain how it worked.
Happy to give my business to a local.

Panel rating: 5/5
Inverter rating: 5/5
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Excellent business

The team a at G Solar and Electrical where extremely easy to do business with, from the quote to installation and follow up. The boys turned up when promised and the installation was done very professionally and where extremely friendly. You could not ask for a better business to deal with and I believe I received very good value for money.. well done team
Inverter rating: 5/5
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Extremely helpful, great customer service

We are extremely impressed with G-Solar. Everything has been easy and streamlined. The advise given, from inspection of our old service, to discussing which system would suit our needs, has been great & trustworthy. The technician came when he said he would, and everything was left tidy afterwards. I valued the time spent explaining everything and was impressed with the satellite technology used, which gave an immediate response to my questions. I will be using G-Solar in tge future to purchase a battery snd yo have our panels cleaned. Highly recommend them.
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Great professional service

Fantastic customer service from start to finish. Always prompt at calling back. Attended in person for the quote and clearly explained the options available without trying to oversell things.
Installation was very neat and tidy and friendly staff.
Already enjoying the savings.
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Trust a Local

Decided to use a local installer, was quite impressed with Grant when he came for the site visit, and being local I felt I could trust him. The installation went well, turned up promptly on the day and so far everything seems fine. Very impressed with the customer service and pleased they organised the grid connection. I would recommend them to anyone looking for Solar installation. My system has only just been installed this week so bit hard to comment on the quality of the system.
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Awesome!

Owner Grant came to our house and ran through everything. Couldn’t be happier with the service and the results so far.
Panel rating: 5/5
Inverter rating: 5/5
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Great experience from start to finish

During the quoting process G-Solar stood out from others as being professional, experienced and honest - providing good advice and full disclosure of the advantages or disadvantages of different design and product choices.

The admin team very efficient and scheduled the work promptly, keeping me informed throughout the project.

The installer team was prompt, courteous and thorough. They completed the install, commissioning and handover exactly as they had promised. The standard of workmanship was very high and evident in every small detail of the job.

Thanks guys

Panel rating: 5/5
Inverter rating: 5/5
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Highly Professional & Friendly Local Team

From Start to finish, G-Solar's team were outstanding. The quote process was simple and a site visit from Grant was arranged quickly. The day of install ran extremely smoothly and the guys did a stellar job. The most polite and professional tradies I have come across!
A+ on all accounts.
I would highly recommend G-Solar if you are looking for a local business that is professional, timely, courteous and delivers top class service.
Great work "A Team" :)

Panel rating: 5/5
Inverter rating: 5/5
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Quality Install from a local Electrical Contractor

I chose G Solar as I wanted an installation done by qualified local tradesmen. Also with the knowledge that in the future I could deal directly with a local established company if any issues should arise.
The tradesmen were punctual, friendly and worked hard all day.
I would recommend them to anyone with the same reservations over a cheaper southern competitor.

Panel rating: 5/5
Inverter rating: 5/5
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Faultless installation.

Mark, in sales, was my first point of contact. He answered all my questions and concerns I had about installing solar, which put me at ease straight away.

I was very impressed with Grant when he came to our house to give us a quote. I felt safe to give the quote to G-Solar purely on that initial contact.

G-Solar wasn't the cheapest quote, but I decided on G-Solar, to get a quality instal, that I was happy with. The instal went well and they spent a bit more time running cables behind a facia, so a lot of the cables were hidden from view. Money well spent. A short time after instal we were connected to the grid and the inverter was up and running.

I am just waiting for Ergon Energy to update my meter box, so we can have the feed in tarrifs set up.
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Installation and follow up service very good

the process went well from gaining a quote, meeting Grant on site to installation. Follow up on site to discuss system was good. Would recommend G Solar to any one considering home solar.
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Happy Lassie

I was impressed by the introductory phone call to arrange a quote from Mark the Office Manager, followed by an email with a glossary of questions to ask Grant, the owner, on his arrival at my home. The questions, from Solar Quotes, related to important information to consider before choosing a solar system.

As Grant is an electrician, he provided detailed information about the install, plus a choice of panels and inverters from reputable companies that his business uses. He also mentioned that other brands are available if I chose not to go with his recommendations and he'd be happy to source them for me. There was no pressure, only facts from a genuinely, nice local.
I also felt confident about his company's installers being electricians/and or apprentices.

The office staff were most helpful and quick with responses to my questions. The quotes were detailed and easy to understand and I was pleased that Ergons costs were included.

The installation was earlier than expected. I was very happy with the high standards of the installers. The dream team did a fantastic installation, were very polite, extremely efficient, and left no mess.

Mark had organised the grid connection, then the final details were put into the inverter at the completion of the installation. The head electrician explained the workings of the inverter, and how to access data on my phone.


I am very happy with my elegant looking black panels on my white roof, as I am very happy with G-Solar & Electrical Pty Ltd. I highly recommend them.
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Excellent work top quality neat and clean job

Grant and his team made everything super easy, to pick a system, where to put it, what size and couldn’t be happier with the quality of work his team did and at such a great price
Inverter rating: 5/5
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G-Solar

Promy, curtious.
Phoned to let me know they'd arrived and when leaving
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Knowledgeable Local installer

Prompt, courteous and efficient. The team were very pleasant and answered all my queries to my satisfaction. Also did an inspection of the power box etc. they were the only ones to do this.
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Great service. Willing to explain the details in plain language and provide a system that suits your requirements

G solar made the process easy, gave a plain English explanation of all the options, so I was able to make an informed decision on the size of the system and best components, both panel and inverter. I was able to purchase a system that suits my requirements, at a reasonable price and be satisfied that any future issues will be dealt with the same professionalism.
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Great company and installation!

From first contact with the Mark, Grant and the G-Solar team, it was professional, friendly, and simple. They made the process easy and answered any questions that we had. They provided a competitive quote and all the information we could potentially need to make the best choice for our solar needs. The installation team were punctual, friendly, respectful, and tidy.
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11/10!

Very professional, friendly and efficient! G Solar answered all of my questions. Installed in one day and were a pleasure to deal with.
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Customer focussed - friendly, co-operative team

The entire process from quoting to installation to payment was easy and professional.
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Great job and look good!

Grant, Mark and the team at G-Solar and Electrical did a great job,were competitively priced were good to deal with. They made the job easy and the end result looks really good!
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Total satisfaction with service and supply.

The entire experience with G Solar was fantastic. Great service through the advise and quoting process. Very efficient service was proposal was accepted seeing our system installed 4 days after finance approval. Not to mention well mannered and professional tradesmen sent for install. Will definately be refering others to this company.
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Great Installation/Friendly Service

The whole process of the installation was amazingly smooth despite a few hiccups regarding a small structural problem at my end. Mark & Grant were very accommodating to my requests. I can not recommend these people highly enough. I am totally satisfied to see the system working & I often just look at it in amazement. The installation staff & Manager were absolutely polite, well mannered at all times. The Grid connection is organized & is coming.
Panel rating: 5/5
Inverter rating: 5/5
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Very Satisfied

We very pleased with the short time frame it took to complete a site inspection and supply 3 possible options following our initial inquiry. This was all done within one day of our first contact.
Once we agreed to go ahead we were given a time of one week when tradesmen would arrive on site to complete the installation. We were also provided with all details of the entire process, start to finish.
The installers arrived on time, were very courteous and polite and completed the job as we were advised.
Grant, Mark and the team completed all the paperwork with Ergon and kept us totally informed of our go forward position.
We were very pleased with all aspects of G-Solar and would highly recommend them to anyone looking to install a good quality solar system.
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Quality install and followup service

We decided to go with a local contractor who has provided excellent polite service pre-installation, excellent tradesmanship during the install and quality support since. This was not the cheapest quote but the fact that they were so professional with quality product made the decision easy for us. Everything was completed in the most professional and timely manner. Would recommend this company to anyone considering Solar Installation in the Cairns region. Very happy with all aspects of this lond term decision.
Panel rating: 5/5
Inverter rating: 5/5
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Great job

I chose G-Solar following a recommendation from a friend. Previously I had quotes from a couple of other companies and never felt entirely confident, so I went with the recommendation. I have not been disappointed, everything was made easy for me.
Because my house is an older one it was necessary to upgrade and relocate the meter box, which meant a waiting period of a few weeks till Ergon completed that process. All this was coordinated completely by G-Solar.
All G-Solar employees were punctual, courteous and professional and the installation looks very neat and tidy.
It’s great to follow the representation of my energy savings using the app on my phone.
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Fantastic Work. Great workmanship

All of my dealings with Grant and Mark have been exceptional and very helpful. Everything about Solar and the system to be installed was relayed to me in easy to understand language.

The actual installation went like clockwork and without a hitch. The workmen were polite, punctual, very experienced and worked well as a team.

Panel rating: 4/5
Inverter rating: 4/5
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No problems

Good easy to deal with company. Nice tidy install no hassles at all.
Inverter rating: 5/5
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Great workmanship, speedy no fuss service.

Quoting and installation process were very easy.
I have also recommended one other customer, who has had a system installed this week.
Great job, all round.
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Happy with the Process

The job was done in 5 hours! No hassles, kept me in the loop with the process and helped with setting up the app on my iPhone, so I was able to see the solar panels in action. - Great work guys!
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Fantastic system

Excellent service from beginning with quote to the installation and after service. Would definitely be recommending this system.
Panel rating: 5/5
Inverter rating: 5/5
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A very professional installation

Quoting process good. Installation very tidy an punctual. Customer service was excellent. The solar app was very well explained
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Excellent Service

Simple quote process, installation was 3 weeks after the deposit was paid. Installers arrived on time and did a great job, neat and unobtrusive cabling and left the site clean and tidy.
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Quick responses and knowledgeable

Sales and quoting was quick and easy online, and everything was set out clearly. Installation was completed with no issues.
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Good so far

Clean workmanship, plenty of workers to get done in one day
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A very happy customer

After starting with a simple process to have a quote, then making a booking for a new system I was told that the team would be on site to start at 0730. Well the installers arrived at 0730 as advised. What madness is this with tradesman turning up on time ????!!! The team sent were pleasant and professional. The system works great and I am super happy with the whole process!
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Cairns best quality solar contractor

Being a tradesperson myself quality of materials and quality of installation are the most important aspect of any job for reliability and longevity.

In general the quality of solar installation generally by pop up cheap company's is woeful, but having seen some of grant's work on the commercial buildings I've looked after in the past I didn't hesitate to give him a call when I wanted solar installed to our place.

Grant will only use products he trusts that have proven reliability and being a 100% local business stands behind his installations.

After installing our system we have used our aircons more and with a few tweaks to our usage eg using delay timers built in on most appliances to run them during peak solar production hours our last bill was 30$ for the month (usually 150-180) for this time of year which is a great result.

I would fully recommend getting monitoring installed as it allows you to track and monitor usage to get the most out of your system.

Cheers Grant and thanks again

Inverter rating: 5/5
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So far so good

The whole process was easy once we decided to go with G-Solar. The installation went smoothly and the grid connection was a bit difficult but worked out in the end. Overall G-Solar were very good to deal with.
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Solar Installation

Excellent job by the G Solar guys - looking forward to the elec savings.

Guys were polite, tidy & punctual.

Alan & Helen

Kewarra Beach
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Happy all round

Very professional team and arrived when they said they would
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