G Solar and Electrical Pty Ltd Reviews

Based on 38 ratings Aus Ranking

  • 5 star 27
  • 4 star 11
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.84
  • System Quality
    4.87
  • Customer Service
    4.84
  • Installation
    4.92

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About G Solar and Electrical Pty Ltd, Solar Installers

G Solar and Electrical Pty Ltd
Silver Partner
G Solar and Electrical Pty Ltd is a SolarQuotes Client (what does this mean?)
ABN: 52 618 512 333  ABN active since 11 Apr 2017 | G-solar & Electrical Pty Ltd
verified
ACN: 618 512 333  ACN active since 11 Apr 2017 | G-solar & Electrical Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
QLD: 82908 G-solar & Electrical Pty Ltd 
verified

Reviewers report paying: $4,200 - $12,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

G-Solar Electrical:

G-Solar Electrical is locally owned, operated and services clients Australia-wide. 
 
Our customers value our quality of work with many referring us to colleagues, friends and family.

We install and maintain hundreds of high-quality solar systems which deliver rapid return on
investment for homeowners and businesses.
 
We make solar installation effortless and transparent, thanks to honest savings estimates, expert advice you can rely on, and the highest level of installation all backed by our 10-year Installation Guarantee.

- We are 100% locally owned and operated
- We offer exceptional customer and after sales service
- We provide accurate and honest savings estimates
- We are Clean Energy Council (CEC) Members, Designers & Installers
- We have installed systems, to date systems ranging from 2kW to 1.7MW
- We offer cost effective maintenance plans to maximise the life of systems
- We utilise our own in-house team of CEC Accredited Installers
- We provide Australia-wide service, maintenance and monitoring
- We are the experts in Commercial, Residential & Battery Systems

G Solar and Electrical Pty Ltd Solar Reviews

Quality install and followup service

We decided to go with a local contractor who has provided excellent polite service pre-installation, excellent tradesmanship during the install and quality support since. This was not the cheapest quote but the fact that they were so professional with quality product made the decision easy for us. Everything was completed in the most professional and timely manner. Would recommend this company to anyone considering Solar Installation in the Cairns region. Very happy with all aspects of this lond term decision. Show additional information

Trustworthy installer

I've got several quotes and advice from other installers, but Gstore gave me a much better explanation, competitive price and superb customer service. The price is higher than the cheaper panels from other installers, but we are delighted with what we got from them.
Special thanks to Adam and his team. Highly recommended.
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Great job

I chose G-Solar following a recommendation from a friend. Previously I had quotes from a couple of other companies and never felt entirely confident, so I went with the recommendation. I have not been disappointed, everything was made easy for me.
Because my house is an older one it was necessary to upgrade and relocate the meter box, which meant a waiting period of a few weeks till Ergon completed that process. All this was coordinated completely by G-Solar.
All G-Solar employees were punctual, courteous and professional and the installation looks very neat and tidy.
It’s great to follow the representation of my energy savings using the app on my phone.
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Fantastic Work. Great workmanship

All of my dealings with Grant and Mark have been exceptional and very helpful. Everything about Solar and the system to be installed was relayed to me in easy to understand language.

The actual installation went like clockwork and without a hitch. The workmen were polite, punctual, very experienced and worked well as a team.
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No problems

Good easy to deal with company. Nice tidy install no hassles at all. Show additional information

Great workmanship, speedy no fuss service.

Quoting and installation process were very easy.
I have also recommended one other customer, who has had a system installed this week.
Great job, all round.
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Happy with the Process

The job was done in 5 hours! No hassles, kept me in the loop with the process and helped with setting up the app on my iPhone, so I was able to see the solar panels in action. - Great work guys! Show additional information

Fantastic system

Excellent service from beginning with quote to the installation and after service. Would definitely be recommending this system. Show additional information

A very professional installation

Quoting process good. Installation very tidy an punctual. Customer service was excellent. The solar app was very well explained Show additional information

Excellent Service

Simple quote process, installation was 3 weeks after the deposit was paid. Installers arrived on time and did a great job, neat and unobtrusive cabling and left the site clean and tidy. Show additional information

Quick responses and knowledgeable

Sales and quoting was quick and easy online, and everything was set out clearly. Installation was completed with no issues. Show additional information

Good so far

Clean workmanship, plenty of workers to get done in one day Show additional information

A very happy customer

After starting with a simple process to have a quote, then making a booking for a new system I was told that the team would be on site to start at 0730. Well the installers arrived at 0730 as advised. What madness is this with tradesman turning up on time ????!!! The team sent were pleasant and professional. The system works great and I am super happy with the whole process! Show additional information

Cairns best quality solar contractor

Being a tradesperson myself quality of materials and quality of installation are the most important aspect of any job for reliability and longevity.

In general the quality of solar installation generally by pop up cheap company's is woeful, but having seen some of grant's work on the commercial buildings I've looked after in the past I didn't hesitate to give him a call when I wanted solar installed to our place.

Grant will only use products he trusts that have proven reliability and being a 100% local business stands behind his installations.

After installing our system we have used our aircons more and with a few tweaks to our usage eg using delay timers built in on most appliances to run them during peak solar production hours our last bill was 30$ for the month (usually 150-180) for this time of year which is a great result.

I would fully recommend getting monitoring installed as it allows you to track and monitor usage to get the most out of your system.

Cheers Grant and thanks again
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So far so good

The whole process was easy once we decided to go with G-Solar. The installation went smoothly and the grid connection was a bit difficult but worked out in the end. Overall G-Solar were very good to deal with. Show additional information

Solar Installation

Excellent job by the G Solar guys - looking forward to the elec savings.

Guys were polite, tidy & punctual.

Alan & Helen

Kewarra Beach
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Happy all round

Very professional team and arrived when they said they would Show additional information

Clean and efficient installation.

Happy with all aspects of dealing with this company. Very straight forward and easy process. Show additional information

Great Installer

From quoting to installation we can not fault these guys. Quotes were done in a very timely manner and followed up with a phone call. Installation was organised within two weeks and no problem at all. We had a hot water timer and the smart meter installed with the panels. Very impressed with what they have done. Professional and polite, can highly recommend. Show additional information

Quick and easy, neat and tidy

Team were very professional, they know there stuff, good customer service Show additional information

Professional Job.

Everything from Quotes to install was very informative and profesional. Very impressed with the interactive online pricing of different systems and combinations when making the decision on what to purchase.
The installers were very clean and made big effort to minimise damage to the roof.
Organised the grid connection
Thankyou.
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Fantastic installer

Can not fault the team at G-Solar in Cairns. My quote was completed the same day as requested and from the moment I paid the deposit I was booked in for a install two weeks later. The boys arrived on time at the house and not a minute late. Competed the install with no issues, I was home with the kids and my youngest usually has a sleep around lunch time and the boys installing made sure that they would turn off the power earliest as they can and even did all the drilling straight up. Would recommend to anyone and I’ll be telling anyone I know that’s looking to make contact with G solar. Show additional information

Awesome job done.

Could not recommend these guys enough for a job well done, on time and no issues what so ever.
From getting a quote through to payment was hassle free.
Thank you so much, looking forward to saving some money for myself.
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Fantastic Service

Fantastic Service all around.
Grant came to discuss our situation and was very keen to find out what we wanted, no sales push etc.
The quoting system is fantastic with a link via email to opensolar where all details of the different systems including modelling was available. After another two emails (modelling re different panel position) which translated into opensolar for review I ordered the system. Deposit was paid via opensolar.
Initially I was told that the lead up times would be ca. 4 weeks but then it turned out to be only 2 weeks.
The installation crew was very nice as well. They made sure that we were all on the same page what goes where etc. At the end of the day they tidied up very well.
As Grant was not available on the day of installation he made a point to come around a few days later to run me through the system again and fix a minor WiFi connection issue that we could have been fixed over the phone.
Payment again easily done via opensolar and electronic forms for assigning STCs easily done.
Maybe a week after the installation I received an email from my energy retailer that they are coming to change my meter - i.e. forms obviously went to the retailer immediately.
After the installation I also received a PDF with a detailed summary of the system.

In summary: very happy customer. G-Solar has their heart in their job (no subcontractors), are very interested to find the best solution for you and give you fantastic service!
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Fantastic Installer

Everything went wonderfully from the quote to the install and after service. Great job. Highly recommend. Show additional information

Get these guys if you want solar you can't go wrong, great team and very helpful.

Get these guys if you want to go solar you can't go wrong, great team, polite, punctual, tidy and very helpful. Show additional information

Great job

The boys from G Solar did a great job installing my 6KW system, Show additional information

Exceptional Service and Workmanship

I have worked in the electrical industry for 40 years and G-Solar was highly recommended by two of my work colleagues. In my job I have viewed hundreds of solar installs, domestic and commercial, and the workmanship from G-Solar is the best I have seen. From our first meeting with Grant to the conclusion of the installation it was an easy smooth process. The quote was fully inclusive with no hidden extras. Grant and his team were punctual, extremely polite and friendly, well presented and professional. My wife and I cannot recommend G-Solar highly enough.

Clayton & Sharon Hackwood
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Fantastic installer, great customer service, neat and tidy.

Professional from the first phone call. Timely quote, great communication, informative no pushy sales talk. Installation went smoothly and left my property tidy and clean. Helped organise grid connection. Show additional information

Good company

Sales, quoting was great. Was given a date fir installation but not a time, so was a bit surprised at 730 am. Couldn’t go ahead that day so had to ring to see when they were coming back.

Some trouble getting connected to the app on my phone - took 3 go’s.

Ergon didn’t have to do anything thankfully.

Supplier Reply

Hi Kath,

Thank you for the feedback and we have now revised our system so we are advice from 7.30am, instead of the first thing in the morning that was advised you.
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Well respected installer. Goes the extra mile

I engaged Grant directly to quote for supply and install of a Solar power system and the result was a high quality system for an excellent price.
The system has performed over and above my expectations and Grant is always approachable for other installs. I have referred to several family and friends for installs.
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So easy start to finish

From the first meeting you can tell this company is very professional. They have time to clearly explain all options and needs. All work was done on time with no trouble or mess. I WOULD HIGHLY RECOMMEND THESE PEOPLE TO EVERYONE. Thank you team. Cheers. Show additional information

Another happy customer!

I just wanted to add in thanks as well. I got three quotes and G-Solar was the best! I was a little nervous about spending such a large amount of money, but Mark explained it all and made sure the system was the best for our needs.

Thanks Mark, Grant and the team!
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Fantastic experience

Great service from start to finish and excellent team to deal with. Show additional information

Superb team

Superb service from the entire team, professional, experienced, explained everything, really helpful. The system is working brilliantly, highly recommend, thanks to Grant, Mark and the guys on the roof ???? Show additional information

Exceptional service

Mark and Grant were incredible with their service and explanation on the best solar system for our home. These local guys not only provide a quality system and prompt install but they also there afterwards to answer any questions and explain the app where you can watch how your system is operating. I can highly recommend this local company. Show additional information
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Grant is a local man from Cairns area & he does all his checks, quotes, installations etc himself with his offsider. So your always dealing with the same person and he can do the job with good quality brands but at a reasonable price because ge doesnt have the big overhead costs if running a big business with lots of staff.
We liked dealing with him personally, not a pushy salesperson or an unknowledgable office girl.
We'd be happy to recommend him to others, as he was recommended to us.
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