Sungold Solar Reviews

Based on 54 ratings Aus Ranking

  • 5 star 34
  • 4 star 15
  • 3 star 5
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

About Sungold Solar, Solar Installers

Sungold Solar
Gold Partner
Sungold Solar is a SolarQuotes Client (what does this mean?)
ABN: 62 618 599 134  ABN active since 18 Apr 2017 | Mb & Aa Group Pty Ltd
ACN: 618 599 134  ACN active since 18 Apr 2017 | Mb & Aa Group Pty Ltd
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
NSW: 312063C Mb & Aa Group Pty Ltd 

Reviewers report paying: $3,500 - $7,225 for depending on hardware choice and installation difficulty ( how is this calculated? )

Sungold Solar is a Solar Power Installation company based in Prestons and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Sungold Solar Solar Reviews

Highly recommended

After gotten 2 quotations from Solar Quotes, i chose Sungold. Anisul, the sales consultant is very patient and provided me with the information I need. After a few conversation exchanges, he recommended the best system accordingly to my budget. The process was smooth except the waiting time for approval from the grid took a bit longer than expected due to a current solar system that we have. Installation was fast and neat. The technicians were friendly and prompt. I like the fact that they cleaned up after installation, unlike the norms where many just threw on the ground. Belal took some time to run through with me on the wifi monitoring of the inverter after everything was done. I highly recommend Sungold as they are sincere, reliable and very price competitive. Syed, the energy consultant, has been very assuring and I believe their after sales service should be excellent although i hope nothing goes wrong with the system. Cant fault them at all. Show additional information

Fast to install, great customer service, excellent product

After requesting a quote, I had a call the next day with a simple few questions as to what I wanted out of the new solar system.
Sungold provided me a quote soon after that matched my expectations as to the quality of materials and a competitive price.
The time to install after quote acceptance was very fast and the installers did a fantastic job.

I am very happy with the initial process and service, the on the day installation service as well as post install follow up and response to questions.
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Prompt installation and friendly service.

The quote and installation was done quickly (the solar was installed within two weeks of the quote being accepted), and both the sales representatives and installers were friendly and professional. Show additional information

Excellent customer service

The quote was tailored to my needs. The job was done neatly and tidy. Show additional information

Spot on from start to finish

Anisul was really good and ticked every box I requested he quoted on exactly what I asked for without trying to hard sell things I didn't request
Most importantly for me was the fact I work shift work and asked that I contact them and to not call me chasing up the job which was the case with most other companies I got quotes from.
The quote we got was really competitive and from the time we excepted to install completion was 3 weeks which was quicker than I expected
The install team where really good very efficient and tidy and very knowledgeable with the system we chose
Overall really happy with the whole transaction
Thanks Sungold and solar quotes for recommending them
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We have had a mixup with placement of solar panels but hoping to get that rectifed shortly

Sales/quoting good profesional
Installation polite punctual, tidy. Have had a miscomunication with panel placement between sales and installer hope to have rectified shortly
Sungold have lodged with AGL for grid connection
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Very helpful and professional

Fantastic team. From sales to installation.
They did everything.
Keep up the great work.
Highly recommend.
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Customer Service

Very good customer service. Sam and Anisul will always Return calls. They are very responsive. The installers Maher and company are nice, polite and friendly. Will highly recommend. Show additional information

Very professional

Solargold visited the site to clarify panel placement. Installers very professional & polite. Show additional information

Speedy Installation when they turned up

Nice job but no communication between inspection team and installation team Show additional information

Job well done.

from day one very help full and honest.

They did the job as promised.

My inverter was installed were I wanted it without complaint.

They even called me to help me set up app so I can see my energy saving.

Paper work they done it all for me without me needing to even fill anything.

Warranty and workmanship is second to none.

If you want the job done well I suggest you give sungold solar a go. What you got to lose?
Everyone wants whats best for them.

Thank you guys for your work today.
See you tomorrow on my second and more to come property's.

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Professional & Quiet

Straightforward quoting process including a site inspection.
Installation completed in two consecutive days by two hardworking, quiet, professional men. They worked tirelessly from first arrival at the site until completion of the job.
There was no shouting, no swearing, no loud music, no unprofessional behaviour. The installers (J***** & J**) were pleasant, well-organised and diligent, and they left the site clean and tidy.
The installed equipment was well secured and sealed.
Overall we were very impressed with the professional service provided.
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Good service from the start to the end.

They were able to beat out other quotes obtained via Solarquotes. Responsive to queries. Upgraded from SMA to Fronius inverter at no extra cost due to supply issue. Friendly staff. Installer used was professional. Follow up after installation was also appreciated. Thank you to Anisul, Syed and the rest of the team. Looking forward to the savings. Show additional information

Excellent service!

I am very happy with sungold solar! They have done an amazing job very clean and the system works really really good! I would recommend them to all my friends. Thank you sungold solar! Show additional information

I was very pleased with the whole process from start to finish.

Syed was extremely professional and very patient. He answered all of my questions and then explained further if there was any thing that I did not understand. He has followed up to see if every thing is working and he assisted me with the installation of solar edge monitoring application. Show additional information

Its easy to deal, quality products and good service.

It was easy and good service. Solar gold provided the products that i have asked at competitive price.

Happy with their service.
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Wonderful Job

It was really a good experience having solar system installed from Sungold Solar. Economically they are matchless, Customer service was first-rate. Overall it was an admirable clean job. If needed, I would love to endorse them to my friends and family. Show additional information

Awesome Job

Awesome Job, fantastic installation. Started working Solar system in next second of installation. Well done Anisul and Team. Show additional information

Great Installer

1. Sales process very profesional.
2. Installation was without a hitch. Tidy, polite and punctual.
3. Grid connection looked after quickly and expertly.
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Sales installation service al 5 star

Sungold sales installation and after service were all supportive. They arranged the installation of smart metering as well. Show additional information

informative, excellent onsite inspection and quote

Dave was great with quote and explaining install and how different ways of installing will benefit me.
Staff in the office are also great to be dealing with.
Informative and polite.
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The Service for installation to finish was excellent

Customer service was excellent. Sales rep was very courteous and polite. The installation team was very professional and friendly. I am very happy on overall service. Show additional information

A well recommended team for solar energy installation

We recently had a solar system installed on our property by Sungold Solar and have found the quality and service to be outstanding.

From the initial quote, the installation process, through to the after service support Sam and the Sungold Solar team have acted with the utmost professionalism. It is clear they are experts in their field. All our questions were answered, patiently explaining the system clearly. The follow up service and customer support provided has been flawless; proactive in making sure the system is running at optimum levels, providing assistance with the mobile app to monitor the performance of the system and have always been prompt and responsive to any questions.

The system looks great and is working perfectly. Thank you to Sungold Solar and particularly Sam for looking after us. A very positive experience.
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Smooth and prompt install. Very happy!

Very good.
Easily, tidy polite and punctual.
No help with grid connection.
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Great service and quality product

I have had my solar installed almost a year ago. My system has been working excellent. The sales representative was very polite and knowledgable. Highly experienced installation team. After installing they took care of my solar meter upgrade. Customer service has been excellent both before and after. I am very happy with the system and my savings. Highly recommend this company. Show additional information

Check after sales service

The home visit from Sungold Solar to discuss quote and our requirements was excellent. The salesman was able to review roof and meter box personally and provide information on what would happen should we accept quote.
We had delays along the way through from the supplier including a broken solar panel on installation – a 3 week delay for replacement, then further delay to get the inverter operational. The process from agreeing to quote to solar being operational was some 3 months.
We found difficulty with the communication post installation – returning of calls and acknowledgement of emails once we had paid the final payment when the system seemed to cease working at the capacity that we had anticipated and had been monitoring. This was over the Christmas period and well into January and was finally fixed in early February.
The installers mostly cleaned up any packaging with just a few bits and pieces found in garden beds after they had left.
The system is working and we are seeing a reduction in our electricity charges.
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Solar system Installation

Highly professional and the best price offered for the entire system. Mr. Syed Ahmmed was exceptional in his dealings from the time I met him. Show additional information

Reliable installer

I have had the system installed for over 12 months and it has exceeded my expectations Show additional information
Only got 1 quote through your system. Got others independently Show additional information


so far I am happy with the system I will recommend this company Show additional information

Prompt and efficient. No complaints with representative or installation staff. Reliable.

Panels were installed very quickly. Job completed in a few hours with no residual rubbish left behind. Representative answered my questions satisfactorily.

I was advised to contact my electricity supplier to arrange smart meter installation. Electrician arrived to complete this job but was unable to proceed due to inadequate configuration of meter box. I employed an independent electrician to create the required space. Have been advised that the smart meter will be installed on 26th November providing that sufficient space has been provided. Disappointed that there was no interaction between those involved in the project to notice that meter box could not accommodate new smart meter. A four+week delay between panel installation and actual functioning system. Can only hope now further delay occurs.
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The installation guys did a great job, nice clean quality job on the tiled roof and the inverter/power box. Really happy with the price and quick installation time. Show additional information

Solar Installation.

Good work with quality solar Panel and Inverter.Solar system installed within a week and now woking pefectly. Unbetable price. Show additional information

Excellent Service

Sungold Solar were very professional. Sales person was most helpful and explained everything in details. Received premium high quality product. Excellent installation team. Great customer service. Show additional information


Everything excellent. Very professional. Good listening. Very friendly. Excellent followup. Show additional information

Beautifully installed

They installed within a week after getting the quote. Nice people system working fantastic.I would recommend Sungold solar. Show additional information

Professional team and a pleasure to deal with.

Sales personnel are easy to deal with and always stay in contact. I was informed every step of the way on what was happening. Installation crew were friendly and polite. After it was installed and working I had follow up calls to make sure I was happy and that everything was still running smoothly Show additional information


I had the best experience with Sungold Solar from quote to the completion of installation. High-quality product, value for money, excellent customer service. I would highly recommend them. Job well done. Show additional information
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Very good system and service. They are very easy and pleasant to deal with and do what they say they will do. Highly recommended. Show additional information
Great service, panels were fitted within the week from deposit payment. Very efficient and helpful with activating warranty and notifying the electricity company to update our power board. Can’t wait to see the savings. Show additional information
The first installation date requested by Sungold was not suitable for me and they were quickly able to arrange a suitable time. The installation staff were very professional, they arrived on time and completed the job within the timeframe estimated and removed all mess from the site. They were diligent and cuteous throughout the whole installation.

The communication from Sungold through out the whole process was excellent an the system was installed and operational within two weeks of the quote being obtained.
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Delay with approval from power company, was told by power company that the application form had three lots of missing data, they had to resubmit application, was this a time delaying factor? it added about 1 month to the initial installation date. They are a professional company with thousands of installations under their belt how could they leave of such basic information such as the pole number, i watched the salespeson take photos of my pole.

Other than that the istallation was first class, an excellent job, I am very happy with the system.

Nick Ryan
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The guys from Sungold solar were very professional they did a nice and neat installation and were very friendly, they explained the system features before they left. Show additional information
Awaiting origin to install new meter box for main switch to be added by Sungold as there was no room on current board Show additional information
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Very pleased with the installation process however the process of getting connected to the grid was not straight forward.
The smart metre has been fitted but the system will not operate as the AC voltage is too high running around 250 to 256 volts.
We are waiting for essential energy to make changes at the transformer which will take several weeks.
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Initial communication was excellent via text, phone and email with answers to questions we asked and information about components of the system offered. Some confusing communications then arose as to the actual day of installation. Apparently messages were left which we did not receive, however things worked out well in the end. The team arrived a few hours late on the day that was ultimately negotiated with us, requiring another phonecall to clarify that that indeed was the day agreed. All worked hard to install the entire system on that day, though, so an excellent result, eventually! Show additional information
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The Sungold Solar team installed our panels and inverter system.

We are very happy with the manner in which the team went about their work. They arrived on time, were very polite, keen to get on with the job and very anxious that they met our expectations.

They did a neat job, worked as a team and did not appear to have the slightest problem, having the system operational in less than 3.5 hours.

They cleaned up any rubbish that may have been generated and left the job site in a very satisfactory state.

So, from quotation to installation and operation in less than 4 weeks. If the continued operation of the system is at this standard, we will be your most happy customers.
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