Goliath Solar and Electrical Reviews

Based on 656 ratings Aus Ranking

  • 5 star 387
  • 4 star 265
  • 3 star 4
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.64
  • System Quality
    4.72
  • Customer Service
    4.90
  • Installation
    4.88

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About Goliath Solar and Electrical, Solar Installers

Goliath Solar and Electrical
Platinum Partner
Goliath Solar and Electrical is a SolarQuotes Client (what does this mean?)
ABN: 26 832 458 768  ABN active since 12 Jan 2012 | The Trustee For Goliath Electrical Business Trust
verified
ACN: 155 070 250  ACN active since 10 Jan 2012 | Goliath Electrical Pty Ltd
verified
Electrical Contractor's Licenses:   (learn about electrical licenses and buying solar)
SA: BLD 287749 Goliath Electrical Pty Ltd 
verified

SA: PGE 244200 Goliath Electrical Pty Ltd 
verified

Reviewers report paying: $4,800 - $8,250 for depending on hardware choice and installation difficulty ( how is this calculated? )

GOLIATH SOLAR & ELECTRICAL
 
Founded by electrician, David Stevens in 2012 to offer a reliable alternative to the solar industry giants, Goliath Solar & Electrical have ridden the wave of boom and bust that is the solar industry to become South Australia's local solar experts. With over 7 years in business and 2,000 completed installs, we are dedicated to providing honest, professional customer service and high quality solar systems, installed by our friendly electricians to consumers across the state. We care about our clients and doing the right thing by them, which is why we promise:
 

 We work solely with our own personally trained electricians, we don’t use sub-contractor installers

 Our solar consultants come from customer service backgrounds, are technically trained in the solar industry and don’t use pushy sales techniques. 

• Your quote will include everything, there will be no hidden charges.

 We custom design solar systems for each and every residential and commercial property, ensuring optimum results with our pre install site visits.

• Goliath will only source reputable panels and inverters for our clients that we trust and know will last, plus all products are purchased and supported locally.

 We value and appreciate our installers, their energy and commitment to doing a great job every time. Quite simply, our sparkies will take great care of you, rain, hail or shine.

 

Goliath Solar and Electrical Solar Reviews

Very professional and end to end service

We could not be happier with the complete experiences with Goliath Solar & Electrical. From our first contact through to the end product they have been very helpful and professional each step of the way. Carefully detailing our options, very clear pricing, and lots of helpful advice through the ENTIRE process, cannot recommend them highly enough!! Show additional information

Great work

Fantastic end to end experience from Goliath Solar, kept in touch during the whole process and the installation was a breeze. More than happy to recommend them (already have recommended them to two of my colleagues!). Thanks agian Ben & Team. Show additional information

Top System install.

Unit was as quoted and lives up to expectations.
The Sales process was easy to understand and more importantly, there was no pressure.
Can't speak highly enough of the Install Crew, efficient, professional and polite.
Very impressed with the Followup from this Company, would definitely recommend them to future purchasers.
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Brilliant company to deal with

From my initial enquiry to follow up calls after the installation, I’ve been so pleased with the level of amazing customer service from Tom at Goliath Solar and Electrical.

Answering all my questions and taking time to explain the process, I felt comfortable and confident that my decision to choose Goliath was a worthwhile and solid investment.

On the day of installation, the team were professional, respectful and very hardworking.

Highly recommend Goliath Solar and Electrical!
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Easy to deal with

The Goliath team kept me in the loop throughout the entire process. They gave me an initial quote, and called me to discuss solar. They then sent out a technician to look at the roof (I didn't even need to take time off work). Leading up to install day, they managed to slot me in a few weeks earlier than first expected. The team weren't pushy about payment, originally mentioned about a deposit, but didn't stress about it when they moved the date forward. The installers were friendly guys, even managing to keep noise down (didn't bother me, but was an added bonus). Got a call a few hours after install checking in and making sure everything was alright. Next day, I was hitting 100% utilisation with my inverter which is great. Show additional information

The installers were very knowledgeable helpful and professional in their work

The sales quoting process was excellent. The Goliath team came back with a quote very quickly follow by a telephone conversation explaining the quote in detail.
The installation went well the team were very polite and knowledgeable The team leader was very friendly and approachable and very good in explaining to me what was going on
The customer service was excellent
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Extremely happy about the product.Tom,Daniel and the team were clear, helpful and supportive from day 1

The team was professional and helpful making sure I was aware of all steps they were taking Show additional information

Great to deal with

Ben from Goliath Solar was fantastic to deal with. He answered all my questions and came up with a system that suited my needs. I highly recommend Ben and Goliath Solar. Show additional information

Great communication and a quality installation using superior products

Easy and quick, answered questions and managed meter changeover/upgrade
Great communication before and during the install
Provided all details efficiently for accessing information to track solar system use, warranty and what rates we should have been achieving through retailers
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Goliath Solar-Professional, value for money, quality system and excellent service.

Quoting process honest and informative.
Installation-Punctual, tidy and team most helpful.
Smart meter and connection organised in timely manner.
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Excellent Service All Round.

Quoting process gave me confidence in the installer's knowledge and experience in Solar installs.
Pricing was competitive and complemented by their clear explanation of the system best suited to to our circumstances.
Excellent follow up on minor issues and quick resolution of queries.
Pleasant and communicative team of installers.

Supplier Reply

Hi Peter,

Again thanks for putting your faith in Goliath Solar & Electrical. Appreciate your understanding with the minor adjustments post installation and valuing our after service commitment.

Enjoy seeing a reduction in those electricity bills!

Thanks again,

Goliath Solar & Electrical Team
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Excellent service

Would recommend them to anybody, we cannot fault any part of the process, from sales person through to installation and then after sales service. Absolutely fantastic Show additional information

Quality product professional service

From first enquiry many months before our house was built Goliath Solar were front and centre with up to date information, their staff were always available and happy to help with any questions we had. When our home was built Ben and his team organised a timely site visit and soon after our system was on the roof up and running. Goliaths installers were very skilled, professional and respectful tradesman. On completion of the installation we were provided with detailed instructions on the systems use and features and also received a follow up call from Ben. All in all a Quality product, Professional installation and great communication, Highly recommend to anyone who is looking at a modern solar solution. Show additional information

Professional team

It's very professional team. Everything went smoothly from begining to the installation. For me personally, Solar installation was impossible due to change of digital meter nearly impossible but they helped through this process.
Honest salesman; they are not pushy and give you right advice. Not the cheapest, but not ripping you off either. Best quote among other competitors those provide similar quality of product.
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Great job, so happy with the excellent service and quality of work.

Very professional team, so much information was provided from the moment we received the detailed quote to the install date and a follow up call and info the following day after the install. We even got a list of recommended energy plans. Installers were on time and very hard workers, polite and no mess was left behind, they gave us step by step instructions on how to install the Solar Web app and how the system worked. We can highly recommend Goliath Solar and Electrical, the amount of easy to understand step by step Information throughout the whole process was amazing. Very happy with the quality of detailed information, quality of the system and the quality of work carried out. Show additional information

Fantastic from design right through to commissioning

Sales and design option was outstanding and customised for our particular circumstance. There was an installation challenge (my fault) which they rectified promptly, professionally and we sorted it out simply. The reult has been a $12 daily bill is now >$8 daily refund = under two year payback :) Show additional information

very good customer relations from the staff, excellent install crew, very capable!

We found the sales/quote process very easy to understand.
Install was very professional from the whole Team.
Chris couldn't have been more helpful, went out of his way to make sure all was well, even though my WiFi password wouldn't co-operate.
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Totally professional

Competitive, well explained quote
Kept in contact re progress all the way along
Installation staff were all very competent and organised
Gave advice re best supply plans to look for
Overall very professional - would highly recommend
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Great service from start to finish

Easy process from the beginning and helped recommend a system to suit our requirements and budget. Ben and the guys are excellent, would highly recommend them to others. Show additional information

Great service

Great service throughout, from speaking to the knowledgable sales people to the installation people and then the after sales service. Cannot fault them. Show additional information

Top quality company, would highly recommend Goliath.

From the initial contact with sales, to after installation the company and staff were extremely helpful. The guys installing were great, and explained everything. Show additional information

Fantastic Service

When looking for a solar system for my new house, I used the Solarquotes website and received my 3 quotes. Goliath stood out from the start, and were always prompt at answering any queries I had. This set them aside from the other installers. Due to rain, my installation had to be completed over two days instead of the planned one day. This was well communicated and the installers were fantastic to deal with. I have since referred 4 other friends and family members to Goliath, and they have all had the same great experience. Show additional information

Great Communication and Service

I contacted Goliath after reading a positive review on a local social media page and I can categorically say they are better than I expected. Friendly, helpful, knowledgeable and the whole process was seamless and easy. From Ben in sales to Chris and the installation team they were all very professional and respectful. Highly recommend. Show additional information

Seamless!

From the prompt response to the initial request, the unfailingly professional and easily contactable staff, to the perfect installation, we are so pleased with the service and system that we have in place now. In particular we commend Goliath's communication with us at every point in the process, and the opportunity to ask questions. Would definitely recommend! Show additional information

Fantastic Customer Service

I received around 5 quotes, 3 of them being very similar and Goliath one of those 3. While they were all great, Goliath just stood out that little extra. They took that little bit more time to keep in touch and answer all of my questions. Their panel placement was well thought out and their customer service was helpful and friendly. Show additional information

Installation guys were on time and did a fantastic job. They were polite, tidy and the whole process was easy.

I could not speak more highly of Goliath Solar, from the initial quote to installation of my solar system the whole process was very easy and worry free. Also knowing that the company is local and that I can deal directly through a local office is comforting should any issues arise (not that I am expecting any). Goliath do not subcontract out for installations and this ensures a high standard of care and workmanship. I am confident that I received a high quality system at a competitive price. Very happy customer and highly recommend this business. Show additional information
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Great product and great people

Everything was absolutely fantastic. The guys who came on the day were super friendly and did an amazing job. The panels look great on our shed roof. We would recommend Goliath Solar to anyone :) Show additional information

Smooth installation, communication all the way

Very happy with all aspects of the purchase and installation of our new solar system.
Communication from Goliath was very transparent and respectful, the attention to detail and diligence of everyone involved was outstanding.
I did feel sorry for the guys who did the installation as it was a very hot day and would have been challenging.
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Professional and efficient

Daniel was fantastic to deal with and made the whole process very easy. Show additional information
Ben Gordon was great from the start discussing our needs and options, he has a wealth of information and knowledge, which armed us with information, enabling us to make a good decision, he wasn't pushy. We felt for what we could afford, we bought a really good system.
We had an excellent team on the day of installation, all went smoothly, couldn't fault them.
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I got 3 quotes from SolarQuotes, all were ok but after reading the huge amount of info I still wasn't 100% sure any were right, as I have shading issues and didn't feel they were addressed well. So I looked up Solar installer reviews on SolarQuotes and found that Goliath Solar was rated No.1 in S.A. so I thought one more quote, mad if I didn't.
Right from the first call with Tom it was clear they know there stuff, Tom came around for a site inspection and was the only one from all that quoted that actually went on the roof. He then put it in a quote and explained everything. We ended up going for Seraphim Panels with Maxim chips to combat shading ( yes I was worried about going Chinese made panels, but if Seraphim are installing 27000+ panels at farm in NSW thats good enough for me). They also installed them landscape ( only ones to offer this) to maximize roof space, harder yes but got 8 more panels up than the nearest quote. Install was done in terrible weather conditions, but they got it done on the day it was booked. I am truly amazed at how professional the installers were, Sam and his team are top notch. I explained a few concerns we had with placement and visibility from the street. He reworked it on the fly and it turned out exactly as we requested.

I have been watching the system today on the Fronius solar web monitor on a crappy 15 deg overcast day, I expected 4 maybe 5 kW around midday, lucky me!, it 100% 10kW before lunch in winter. Absolutely stoked, thank you Goliath. Can't recommend them highly enough.
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Great Customer Service

How was the sales/quoting process?
I appreciated the "no nonsense" attitude, the sales pitch avoided the "hard sell" tactics instead assuming I was intelligent and told me what Goliath can offer.
The Quote(s) were good, giving a wide variety of options to choose from without pushing a particular one.
How did the installation go? Polite? Tidy? Punctual?
Installers were polite and clean, picking up all rubbish. There was a small issue with some of the panels "not plugged in right" and due to the size of the install the team was unable to fix it on the day of the install. Two men organised to come back the day after to fix the issue and managed it quickly.
How was the customer service? e.g. did they help organise the grid connection after the install?
Really appreciated the contact, helped connect me to the solar monitoring after the install and it worked well.
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Great Quality, service and product!

Tom was great, explained everything well and was accomodating. Product is fantastic. Show additional information

Best solar installer in SA

Highly recommended Goliath if you looking for solar system in SA. They are very reliable and knowledgeable with excellent communication and services from beginning to end. I don't have to worry about anything, they assisted to organise smart meter changing. Installation team are great, took about 7 hours to completed the job. Very happy with it. Show additional information

Great service from initial inquiry to the installation.

From the initial inquiry regarding getting solar Tom and the team at Goliath have been nothing but outstanding.
The installation went ahead on the date and time provided, and the installer Chris gave a complete run down on the system, from the inverter to the Mobile App and Web monitoring upon completion.
They also went above and beyond by checking all my roof tiles, and repairing any damaged/chipped ones.
It was recommended to my to use Goliath by family and friends who have used their services, and i will also be recommending them to anyone. Absolutely easy process, just wish i had it installed earlier!
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Great service, highly recommend

The entire process, from obtaining quotes, installation and the aftercare was great. From our initial contact with Goliath, we were treated respectfully and fully informed about our choices. Daniel was very patient and more than happy to answer questions. No pushy phone calls, just very professional and objective advice. The installation itself was smooth, the team came and did their job without any dramas and were courteous and professional.
Service was/is impeccable, we were always kept up to date with progress and feel reassured any future concerns will be addressed appropriately and promptly.
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Great service, highly professional

Highly professional service. Installation of additional 16.43kW solar system + 3 phase inverter. Tom and team were very organized and a pleasure to deal with. All timelines set by Goliath were reasonable and were met. Realistic and helpful advice given about batteries - it's clear that these guys are not just out to make a quick buck. We'd be happy to recommend Goliath Solar unconditionally. Show additional information

Fantastic team, company, installation and customer service, absolute top class on all levels

I am writing this testimonial to express my gratitude toward the entire Goliath Solar and Electrical team, the contribution and dedication of the entire team is worthy of special praise.

From the first initial contact we were present with professionalism, sound product knowledge and a very strong passion for the industry, everyone at Goliath Solar and Electrical are extremely knowledgeable, polite, passionate and astonishing at their jobs, they are very quick to respond as well as apply all efforts in getting everything we ask of them accomplished, the entire process from initial contact to installation was effortless, it's good to see a sound local company still offering absolute top class customer service on all levels.

If you are thinking of getting solar make sure you engage Goliath Solar and Electrical, you won’t be disappointed.

Would I recommend Goliath Solar and Electrical ***** absolutely *****
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Friendly, professional installation

All good and do with to comment to the extent of more than 10 words Show additional information

Great guys, quality install!

I've used Goliath Solar & Electrical for two systems now, the first at my primary residence and the most recent at our new holiday house. They have great pricing and product knowledge and are a pleasure to deal with! Show additional information

Professional and reliable. Excellent customer service!

Goliath Solar and Electrical are true professionals. There was no mystery behind the sales and quoting process; all key terms and technical details were patiently explained. The pros and cons behind the options available were also discussed. The installation was hassle-free. The team arrived on time and worked diligently to complete the job within one day. The team were able to answer any questions I had during the installation process. After the install, Goliath's customer service was excellent. They helped me navigate through the final procedural steps to ensure I was able to start to enjoy the benefits of the system. Show additional information

Nice Bunch of Lads

All contact with Goliath Solar from initial call to job complete was done with a helpful, friendly, professional and 'nothing is too much trouble' kind of attitude which was very much appreciated. These guys did a great job for us and we have no hesitation in recommending them to others. Show additional information

Great communication throughout process and timely delivery

Ben was extremely patient with us while choosing our system and sent us several quotes with different options prior to us making our final choice.

Installation team arrived 10min prior to agreed time and started promptly at 7am.

Overall a very positive experience
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Excellent from start to finish

I researched a number of firms, and chose Goliath due to the clear and factual information we were given. The final design for our 6.6 system, made the best use of our roof line.They were open to discuss the pros and cons of a number of cells, without pushing any one brand. Installation was fantastic; really hot day, four people arrived exactly on time, talked me through who was going to do what, and had the system up running in no time. Their work space was left in a better condition than when they arrived. All the grid connection and paperwork had been done, and I was given a 30 minute information session on how everything worked, the app to download to monitor our system etc. It made complete sense even to a non techno person like me. Show additional information

Goliath: “ A Giant in the Solar System”

Practical design to suit the specific site,high quality products used, ongoing and clear communication throughout the process, flexibility with time frames, and highly efficient and diligent technicians during installation. A pleasure to do business with this company. Highly recommended. Show additional information

5 Star service from start to finish

Excellent experience with Goliath Solar from initial contact through to final installation and after-sales support. The team at Goliath provided frank and valuable advice before installing an 8.5 kW system for us on a new build. They communicated regularly, were easy to get in touch with and turned up on time, every time!

After initially contracting for the install, we discovered that several work colleagues and neighbours had had their solar systems installed by Goliath as well. All of their experiences had been as positive as ours and the after-sales service had also been excellent. We have peace of mind that our home has a quality system, for the right price and will be looked after for years to come.
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Quality, service, integrity

My nephew highly recommended Goliath to me. He worked with them as an apprentice and told me that few other companies held themselves to such high standards of service, integrity and workmanship. No tricks, no gimmicks, no shortcuts. Just a company that takes the investment in solar as serious as you do and is focussed firmly on being there for the long haul.

All the reviews confirmed this so I made the call.
Even with that vote of confidence, Goliath exceeded my expectations.
Daniel was my point of contact and he kept me informed of every step, answered all my questions and made himself accessible.
He quoted and re-quoted each time I changed my mind, which was a few times.
He did as much as they could with the supplier and distributors leaving me to do very little.
The job is now done, the quality of the work excellent and I have had the first of a number of post work follow up calls.
Goliath is not the cheapest, but I can confidently say they are up there with the best.
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Great work from the people in the office and the install team.

Very good and professional service from Daniel, who helped set things up before the install, and he rang afterwards to make sure I was satisfied with the system and to answer any additional questions I may have.

Chris and the team did a great job with the install, first confirming where I wanted the inverter and that I wanted the whirlybirds and TV antenna removed to reduced shading. They installed the large system on my tile roof without breaking any tiles.
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