Goliath Solar and Electrical Reviews

Based on 385 reviews

  • 5 star 173
  • 4 star 207
  • 3 star 4
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.51
  • System Quality
    4.62
  • Customer Service
    4.84
  • Installation
    4.82

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About Goliath Solar and Electrical, Solar Installers

Goliath Solar and Electrical
Platinum Partner
GOLIATH SOLAR & ELECTRICAL
 
Founded by electrician, David Stevens in 2012 to offer a reliable alternative to the solar industry giants, Goliath Solar & Electrical have ridden the wave of boom and bust that is the solar industry to become South Australia's local solar experts. With over 7 years in business and 2,000 completed installs, we are dedicated to providing honest, professional customer service and high quality solar systems, installed by our friendly electricians to consumers across the state. We care about our clients and doing the right thing by them, which is why we promise:
 

 We work solely with our own personally trained electricians, we don’t use sub-contractor installers

 Our solar consultants come from customer service backgrounds, are technically trained in the solar industry and don’t use pushy sales techniques. 

• Your quote will include everything, there will be no hidden charges.

 We custom design solar systems for each and every residential and commercial property, ensuring optimum results with our pre install site visits.

• Goliath will only source reputable panels and inverters for our clients that we trust and know will last, plus all products are purchased and supported locally.

 We value and appreciate our installers, their energy and commitment to doing a great job every time. Quite simply, our sparkies will take great care of you, rain, hail or shine.

 

Goliath Solar and Electrical Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Goliath Solar and Electrical did a fantastic job.
I recommend them very highly.
Fronius 5kw inveter
23x285watt panels 6555watts
Production clips at 5044watts
I pay my gas bill with the credit I get from my electricity supplier.
It should pay itself off in 3-4 years.
If you live in South Australia go Goliath.
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Dealing with knowledgeable and service oriented people. Show additional information
Could not be happier with this process. It has been easy and we have been adequately informed of each procedure along the way. The installation process was fabulous Chris and the boys were courteous and clean. I will be recommending David and Goliath Solar and Electrical to everyone. Show additional information
Tom & the team at Goliath Solar & Electrical have provided and installed an excellent solar PV system that meets my needs perfectly. I was only after a fairly basic system, and went for 6.6kW of Canadian Solar panels feeding a 5kW Fronius Primo inverter. From a sales & service perspective, Tom has been extremely helpful and responsive to my queries. Tom & the admin team took care of all the paperwork and kept me informed of the next steps in the process at all stages. What could have been a complicated process was made easy & painless. The guys who actually performed the installation (Chris & Hayden) did an exemplary job and the end result is incredibly neat & professional. I am very happy with the end result and would recommend Goliath to anyone. Show additional information
Great service from the start. We have had high voltage issues in our street, and Tom has helped a lot. I didn't expect ongoing support after installation. Show additional information
System not installed yet because I have been overseas for 5 weeks
Thank you for facilitating this
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Tom from Goliath was fantastic from the start of the process to the end. He was up-front and honest about the expected costs and timeframes, able to answer all the questions we had and was quick to return our phone calls and reply to emails. There was never a hard sell or pressure to sign up. He simply explained what solar products they offered, the different options available for our situation, the differences in cost and quality between the options, expected savings and how it all worked.

We did have one issue with SAPN being unable to install the smart meter on the scheduled date. This was due to a scheduling error by Goliath resulting in them not getting someone out to our house to install a meter isolator before SAPN came out. However, all it took was one short phone call to Tom at Goliath to fix the problem. He quickly resolved the issue and ensured we were not left out of pocket due to the error.

Sam, Anri and Jordan did a great job with installation. They arrived about 7:45am, the system was up and running by 12:45pm, and they made sure to tidy everything up before they left.

I'd definitely use them again and recommend them to others.
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After a poor experience with low cost national solar supplier that took a deposit and never delivered after months, I found Goliath ranking extremely high for customer satisfaction in South Australia. They were highly responsive, came out to inspect the property and carefully worked through options before committing to a cost. Tom was great to deal with from sales and the installers were great as well. Took a lot of care to understand what I wanted and where, and then communicated through the installation day to ensure I was happy with the way the installation was done in and around the roof.

Highly recommend, thanks!
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A most professional installation from sales person to finish of installation. Very quick install, polite, efficient, and conscientous installers, even tidied up all the packaging. Really impressed, nice to see a company that takes it's work seriously doing a good job and not just wanting to finish and get paid. Show additional information
System installed a couple of weeks ago, performing above expectations. Installers were quick, clean and tidy, polite and explained the inverter and meter box details thoroughly.
Solaredge online monitoring is awesome - real time, panel specific data.
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Everything was explained well, every promise made was delivered on, and our solar panels were up and running on the same day as the very efficient installation job by the friendly Goliath team.
We could not have asked for a better experience, and look forward to years of trouble-free solar power production from our LG panels and Fronius inverter.
We can thoroughly recommend this company for its professionalism and excellent service, and we have other friends who have found the same when using Goliath.
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Installed with a minimum of fuss. All workers on site were very efficient, professional and polite. Show additional information
Awesome experience. These guys know their stuff, are easy to deal with and did everything just as stated. Would highly recommend to anyone looking to install solar! Show additional information
Tom is great to deal with. Fantastic pricing and has considered the fact that my house was just a stone's throw away from their office without me asking! Very easy to deal with and provides more information than what you ask for! Would be more than happy to recommend to everyone! Show additional information
Good honest and quality team of professionals from sale to installation. Show additional information
Great company to do business with from quote to installation and hopefully the same will continue.

Tom visited my site and did a full measure prior to quoting so we had no surprises.

The installers arrived at exactly the time promised 7:30am, worked like troopers on a nearly 40deg day and had the job finished by mid afternoon. They hid all cabling in wall cavities which I was surprised at as I was pretty sure there would be conduit due to the construction of our house. The boys cleaned up after themselves really well, the only way you would know they had been there was that they left a 10.5kw solar system on the roof.

Follow up to explain monitoring, system use and answer questions was conducted quickly post install. Tom even helped getting a good FIT and pricing from our energy supplier.

Thanks guys, I will be recommending you in the future.

Supplier Reply

Hi Damian,

Thanks again for the kind words and trusting Goliath Solar & Electrical for such a large financial investment on a nice summer day! All the best with your 10.54kW solar system and enjoy the long term savings!

Kind Regards from the Goliath Solar &Electrical Install Team!
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We found Goliath Electrical were professional in their conduct in all aspects of the process ranging from our initial meeting with Ben to the follow up after installation. Ben and the Goliath team were cooperative and affable throughout all of the design/build stages and were prompt and detailed in providing answers to our numerous questions. Show additional information
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Extremely happy with process from start to finish. Professional, prompt and friendly service in all aspects.

Would highly recommend Goliath Solar and Electrical.
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Ben and the team were great as we navigated the DA and installation process. Nothing was a problem, they fixed a minor issue immediately. Show additional information
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The whole thing went very smoothly. Installation was done about two weeks from order and my retailer installed the smart meter a week later. And its been running like a clock since. Show additional information
Installed in Nov 2016. 6kw solar, 5kw Fronius Inverter + Smart Meter.
Found out through solar quotes however forgot to leave review at time of install.
Main decision to go with them over other competitive quotes was Tom's product knowledge and responsiveness to correspondence via e-mail and phone.
Initially skeptical about ROI figures quoted from all sales people during quote gathering, however with the smart meter installed I was able to monitor, log and run reports of my consumption and grid feed-in and can now say that I am on track to have a 4 year ROI!

Fantastic work done by the team at Goliath Electrical, could not have been happier.
Ended up recommending them to a work colleague and my father who both ended up purchasing systems through Goliath over the years.

Recently had the the smart meter fail over the Christmas holidays, Worked with Tom to diagnose the issue and had David replace it very quickly, under their system install warranty.

In an industry filled with cowboy installers and phoenix companies that leave the consumer hanging during the warranty phase, it is fantastic that we have honest, reliable and reputable installers around in SA.
Would highly recommend the team at Goliath Electrical.
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Goliath have been an absolute pleasure to deal with, extremely professional and polite. Have made the whole process unbelievably easy and seamless. Would recommend them to anyone looking for solar. Show additional information
Goliath Electrical were not the cheapest nor the most expensive, but their service was exceptional. They are a local business, employ local people, and importantly, are taking on the next generation of electricians. Honest, trustworthy and reliable, I was exceptionally happy with the entire experience. Highly recommended! Show additional information
Great service and sound advice from David, very professional company and tradesmen, would highly recommend this business. Show additional information
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These guys did a great job from start to finish. Clearly explained the process and steps necessary. Went out of their way to accomodate us. Wouldnt hesitate to recommend them to anyone considering solar. Show additional information
A Goliath representative visited our house to assess the proposed installation and made a number of useful suggestions regarding the best location for the panels and strengthening the carport roof to ensure that the additional weight wouldn't cause problems. None of the other installers who quoted, considered this issue.
The job was done quickly and within the agreed budget.
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Tom from Goliath was really helpful and easy to deal with. The installation crew were great, and I'm really happy with the result. Show additional information
Goliath Solar & Electrical are fair dinkum electricians, with excellent service to boot. Solar installation went through without a hitch and was running by the end of the day. Ben, Chris and Tom all went out of their way to assist us to the best of their ability, making the process easy. Can't praise them enough, efficient polite and they knew their stuff. Show additional information
Easy to deal with from start to finish. Great quality gear at a great price. Nothing was too hard and happy to go through any questions I had. Would definitely recommend Goliath to anyone wanting to get solar installed, and I have already done so to friends/family thinking about solar. Show additional information
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Ben from Goliath was an absolute professional. All the questions I had were answered well in laymen terms. Alll calls were answered promptly. Installation was very professional, on time as planned, neat, well mannered team with emphasis on treating the customer with respect and courtesy. I wanted the inverter in a sheltered garage to avoid direct sunlight and heat. The install team went out of their way to install where I suggested. Time was taken to explain system , and set up for operation on home computer. Show additional information
From the Sales Person to the tradies that installed our system, they were very good at there respective jobs and all very polite. The sale person Tom did everything I did not have to do a thing Goliath Electrical did it all. We are very very happy customers, nothing was to much trouble, some other companies we've dealt with could take a leaf from Goliath electricals work ethic. Show additional information
Its pretty competitive at this level of Solar (ie, quality panels and inverter), so other than small differences due to the large number of panel choices, the quotes from would be installers were pretty much the same. I felt that any of the 3 installers that solarquotes suggested would have done a very similar job Show additional information
Goliath are fantastic guys on all fronts. Quality service, great advice and a quality install. Show additional information
Very efficient. Kept fully informed all the way. Show additional information
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Top quality service throughout with Tom guiding me thru a stress free specification selection and installation process.
I went from first contact with Goliath to receiving KWH feed in credits from Origin in just over 4 weeks.
I strongly recommend their services.
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We're really excited to have solar, had quite a few quotes and the sales rep Luke was the right guy for all our questions we had compared to others. The on going support from him on where to get finance too. Sales rep changed and tom too was very good and helpful thru the installation and onwards so far. The boys came to install and were very professional, neat and tidy. Cant say a bad word about any of the process. Great job Goliath Electrical ???????? Show additional information
Goliath Electrical is a very professional company with friendly staff and I was kept up to date at every stage. All paperwork was handled quickly and efficiently. Thank you, Luke, Tom, Sam, and installation crew for your great service. I would highly recommend these guys to anyone. Show additional information
Tom and his team were the third business to respond, but they made up for it when doing their first site visit to understand our needs and our property. They were easy to deal with, happy to respond to any question, and open to options on a variety of brands, which I found other companies were less open to consider.

I also gained quotes from 3 other suppliers not given through Solar Quotes, and only one of them was close to getting my business. One was really expensive on a lesser quality system, one was a sales organization (say no more) and the other was a locally owned business who was good, but wasn't open enough to considering brand options.

Overall, all the businesses recommended to us through this website gave quality and honest information which assisted greatly in our steep learning curve and I would've done business with any of them.
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Tom was engaged from very start and continues to do so after installation. Communication was excellent throughout the process and he was happy to answer any queries we had at any time. The guys who did the installation were all friendly and the job went ahead without a hitch. Thaelen who led the team was very informative throughout the installation and let us know what was going on at important parts of the install. Their work was unobtrusive, neat and clean. I would recommend Goliath very highly to anyone who is looking to install solar in metro Adelaide. Show additional information
I think the true sign of how good a business is shows only when you have a problem. This is the second system I have had Goliath install (moved house where the first system was installed and worked perfectly from the start) and unfortunately the inverter shorted out and had to be replaced. Tom and David could not have dealt with this in a more professional way. They kept me updated, got it fixed asap and kept at it until they worked out the underlying issue and it was all running perfectly. I was happy with them before but the fact there was a problem and I didn't have to have a fight to get it fixed or chase them up to do it was amazing and so unexpected these days. Highly recommend them. Show additional information
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