Goliath Solar and Electrical Reviews

Based on 460 reviews Aus Ranking

  • 5 star 215
  • 4 star 240
  • 3 star 4
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.52
  • System Quality
    4.63
  • Customer Service
    4.86
  • Installation
    4.83

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About Goliath Solar and Electrical, Solar Installers

Goliath Solar and Electrical
Platinum Partner
Goliath Solar and Electrical is a SolarQuotes Client (what does this mean?)
GOLIATH SOLAR & ELECTRICAL
 
Founded by electrician, David Stevens in 2012 to offer a reliable alternative to the solar industry giants, Goliath Solar & Electrical have ridden the wave of boom and bust that is the solar industry to become South Australia's local solar experts. With over 7 years in business and 2,000 completed installs, we are dedicated to providing honest, professional customer service and high quality solar systems, installed by our friendly electricians to consumers across the state. We care about our clients and doing the right thing by them, which is why we promise:
 

 We work solely with our own personally trained electricians, we don’t use sub-contractor installers

 Our solar consultants come from customer service backgrounds, are technically trained in the solar industry and don’t use pushy sales techniques. 

• Your quote will include everything, there will be no hidden charges.

 We custom design solar systems for each and every residential and commercial property, ensuring optimum results with our pre install site visits.

• Goliath will only source reputable panels and inverters for our clients that we trust and know will last, plus all products are purchased and supported locally.

 We value and appreciate our installers, their energy and commitment to doing a great job every time. Quite simply, our sparkies will take great care of you, rain, hail or shine.

 

Goliath Solar and Electrical Solar Reviews

Fantastic Installer

Goliath Solar and Electrical was a great team to work with. From the initial consultation undertaken by David which was clear and concise to the installation team who were very professional & tidy in the way they undertook the work, answering my many questions while viewing the job at hand. The handover was simple & easy and to this day still have little to do but view my solar app. Highly recommend the team at Goliath Solar and Electrical if you are considering installing solar panels. Show additional information

Great company to deal with. I believe cost is very reasonable and quality of products is above average. Without detail systems comparisons I have put it as at least 4*.

The process of quote to complete installation has been smooth, professional and very efficient carried out. Show additional information

Faultless from start to finish!

The team at Glass have been fantastic. From when I first contacted them through to quoting and installation I cannot fault them. Dave's advice and helpfulness in the lead-up was almost without peer and the installation led by Sam was completely no fuss with an awesome job at the end: with zero waste left at my house.
Thanks Goliath.
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Most impressed with Goliath from first meeting with Ben who was patient, thorough and explained our options with pros and cons of each. He answered all our questions and once we decided to go with Goliath he kept us regularly informed as to where things were at in preinstallation and what we needed to do to meet requirements. The timeline he gave us for installation to occur was adhered to. On install day the guys arrived promptly and the job was completed efficiently. We have a terracotta roof and were worried about damage as they are very brittle tiles but only 4 were cracked which I think is wholly acceptable. They replaced them with spares we had on hand. Once finished Sam, the electrician, explained how the system worked including installing the link to monitor the smart meter very clearly. He also left his card so that we could call him if any issues arose. Worksite was left clean and tidy. System working before they left.

My wife and I have no hesitation in recommending Goliath for any solar needs.
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Great company to deal with. I would recommend Goliath solar 100%

They are true to their word, turned up on time, value for money, very polite workers and respectable, a happy crew that made my day. we got 21 panels a complete new system, they had it up and running in no time & showed me how to check the progress of the system online, They cleaned up after the work was done, and a follow up call to make sure I was happy, I did a lot of research to find a reliable installer and with all the great feedback they have, we went with them. before you go searching for solar try Goliath first and save your self some time.Thank you. Great job. Show additional information

Excellent customer service and installation

We went with Goliath because we were impressed with all the information given to us by Ben and his prompt replies to any of our queries. The install went smoothly and the guys installing were great to deal with. Customer service was fantastic and lots of additional information was given to us along the way which was much appreciated.

Highly recommend this company to anyone.
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Outstanding customer server. Highly experienced installers.

Finally found a company who were willing and able to provide a tailored solution using products I was interested in. On the customer facing side, Tom was a great person to deal with. He was more than happy to provide quotes for discussed configurations the same day, along with loads of product information from the vendors. He does a site check and gets on the roof to work out the best configuration of panels after considering shade. Once we gave the go-ahead, we were kept in the loop every step of the way. Goliath follow nice processes that ensure you are not left wondering what's going on. Sam led the install with his crew - these guys were first class. Courteous and highly experienced they went out of their way to ensure the inverter was placed where I was hoping it would be and were not fazed by the roof or the ancient meter board. All up, I couldn't recommend them highly enough. Show additional information

Couldn't be happier

These guys are amazing, couldn't be happier .Tom in sales is great, very knowledgeable honest and not pushy, the whole process from the start was made so easy, a very professional install by Chris and his team. The whole system overall is a quality unit as my friend said "you now have a money tree on your roof "
... Well done Goliath. 10/10
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Very professional and trustworthy

When I started out looking at Solar, I couldn't believe how complicated it was. Thinking I needed just a couple of quotes, I was forced to get many more so that I could compare apples with apples. Everyone I spoke to gave me a different response on what I needed. I needed someone who really understood my situation.
In the end I selected Goliath, because I got a great solar solution (7.875 kwh) for a fair price.
Overall, I couldn't fault them - from enquiry to installation. Very professional and trustworthy.
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The best communication and customer service.

From our first contact David and his team were helpful, professional and great to deal with. Excellent communication, updating us along the way. His team of installers were quick and friendly. I would have no hesitation in recommending Goliath Solar and Electrical. Show additional information
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Whole experience had been so easy from start to finish.
Very happy with the whole package from first contact through to installation.
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Tom has been wonderful during the different stages from getting quotes to installation
Thalaen - apologies if I spelt it wrong, and the others installers were all terrific.
Hopefully see a real change in our bills
Wouldn't hesitate to recommend Goliath
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Fantastic guys installing.
Helpful through the whole deal.
Would recommend to anyone installing solar.
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Value for money and quality of system I have rated Good, as we have only just had the solar installed.
The service throughout the whole process has been excellent. The team have been very informative, happy to answer any questions and promptly returned all calls if needed. The installers were very professional, polite and friendly. The work site was left immaculate. I appreciated the phone call from Goliath (Tom) both before after installation to run through a few things and to check all went well.
I would (and will) highly recommend this company for solar.
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I was given the facts, I wasn't being upsold beyond what I needed, the price was better than the competitors and Tom's customer service was great. Tom used satellite imaging to check for shade falling on the solar panels and took care of all the paperwork with AGL so the switch was easy. The installation was quick and actually moved earlier when an availability became open. Sam and the guys were on time for install and came back the next day to finish the job when it was rained out. We already have plans to use Goliath for another job soon. Show additional information
I would highly recommend Goliath Solar to anyone looking to invest in solar. From the first meeting to the end of our installation, they have been very reliable, knowledgeable, organised team of people who have followed through on everything they mentioned with a high level of expertise and satisfaction from us.
We made our decision to go with Goliath based on:
- David & Tom's professionalism and industry knowledge, including explaining, the pros and cons of different systems, advice on the positioning of the panels as well as battery technology.
- They were punctual and always followed up.
- They gave us confidence in our discussion with them regarding the installation and went above and beyond with their service.
-The installation team on the day of install, arrived on time, explained the process for the day, the work performed was at a high standard and left our premises clean & tidy.
-They advised us and helped us to set up remote monitoring of our system upon installation completion. We are now able to check our system in regards to production and usage even when overseas.
Their after sales service regarding any questions we have had with the system has been excellent.
As mentioned, I would highly recommend Goliath Solar, as the system is producing a excellent return on investment
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Nothing but excellent service from concept through to commissioning. Ben is very knowledgeable about the products he sells and goes to great lengths to make sure the customer gets all the relevant information and fully understands the processes being proposed. One impressive aspect of the whole Goliath team is the no nonsense, no pressure quoting procedure. They provided us with what turned out to be a very competitive quote for top quality equipment an left it with us to evaluate and ask any questions that arose. Once we accepted their proposal they took care of all the necessary communications with our provider to ensure everything would be ready for when the system was installed.

Sam and his installation team were prompt, efficient and professional. Watching them from time to time indicated that they are well trained and drilled in the whole installation process and even though it rained on and off for most of the morning, they pressed on regardless.
Sam fully explained the workings of the inverter and set up the wifi monitoring.

All up we were very impressed with Goliath Solar throughout the whole process and we would not hesitate to recommend them to anyone.
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These guys were one of 2 companies to listen to what I wanted instead of trying to get me to fit their sales pitch. The install is nice and neat and the blokes have been nothing but fantastic to deal with. Show additional information
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The team at Goliath are professional and responsive.
They are quick to provide all relevant information, were timely and efficient.
All the staff are friendly and helpful.
I would definitely recommend Goliath Electrical to anyone looking for a solar installation.
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Very professional team and service. Great communication and customer service. Show additional information
Ben at Goliath Solar made it a great experience from beginning to end. Loving our new solar system. Show additional information
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The Goliath crew were very professional, punctual and friendly. They were always happy to answer any questions or queries.
During our install it became apparent that there were some issues with the old wiring in our house that bought the install to a halt, straight away the boss DK came and explained the situation and worked directly with us to provide a cost effective solution.
Goliath went above and beyond with their service, I have nothing but praise for them.
*****
Cheers
Jad
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Goliath Electrical were professional from the first point of contact right through to final installation. Highly reccomended. Show additional information
Tom Morgan explained all the pros and cons of the different types of panels clearly and answered all my questions in great detail. Clearly an experienced operator who knows his stuff. I decided to go for the Canadian Solar 345w panels and the Fronius inverter.

Installation team were very efficient and answered all of my questions which I had on the day. Explained how the inverter worked, and set up remote monitoring for me before leaving.

I can recommend the team at Goliath Electrical.
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This is the 2nd time I am installing with Goliath Electrical. Communication has been very honest and the service exemplary. My friends have all had similar experiences and have had nothing negative to comment. Show additional information
From first speaking with Tom, he provided outstanding knowledge of Solar, the products available and the process.
Tom literally did everything, organized prompt installation and when the guys turned up, they were polite, skillful and a high level of care.
I was recommended Goliath and glad I went with their business.
Thanks again
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Tom from Goliath was great. He explained everything including all the info regarding getting my retailer to change my meter to a smart meter.
Install team was great & follow up support has also been good!
Would definitely recommend these guys!

Supplier Reply

Hi Julie,

Appreciate the kind words, was great to be able to get the install completed in this weather! All the best with the new system from the Goliath Electrical Install Team!

Thanks again
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All staff and trades were impeccable in service and attention to detail.
It was a pleasure to have them working on my home.
An Extremely polite clean and obliging team.
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I contacted them after seeing reviews, that is the reason I am writing one. Asked for a quote and was given one promptly after a short discussion about the requirement. Requested one more with cheaper panels and was provided with a quote promptly. I took my to time to decide, there were no pushy calls made or no haggling. Once I made up my mind and asked for installation, Ben G came to have a look at the site. He commended 13 panels on one side and 8 on another so that we can consume more in the evening when we all are at home(Great Idea). He got all the approvals and a date was given to me for installation. On the said date the team arrived installed , checked and confirmed the successful installation. I was not chased for money which I paid a week after installation. There were few follow up calls to check if we were facing any issues. Amazing Experience. Show additional information
From the first contact with Tom Morgan Sales & Service Manager I was impressed with Goliath Solar & Electrical; Tom's knowledge of Solar Systems, the industry and his willingness to listen to our needs gave us confidence when engaging them to carry out the Supply and Installation of our Solar System. Three week after signing the acceptance the system was installed and up and running; which only took a day thanks to the excellent work of their on-site team of 3 who were polite and left the site clean and tidy on completion. Many thanks to all at Goliath Solar & Electrical. Show additional information
Brilliant customer service and support, Install team Arrived on time, Installation was of highest quality hiding all cables in the walls, once complete ran through system operation whilst leaving the house spotless, highly recommend and very happy with our purchase Show additional information
Great overall experience from initial contact and enquiry to installation completion. The whole process took a matter of weeks once everything was decided with any minor inconveniences sorted in a speedy and considerate manner. Would highly recommend! Show additional information
I chose Goliath Solar after they were recommended by a friend who had a system installed by them. They were awesome to deal with and I can't speak highly enough of their salesman Tom. I received regular phone calls with updates and advice every step of the way. I was initially getting 6.6kw of Canadian solar panels and a 5kw Fronius inverter, however, due to a mistake made by the panel supplier the day before installation, Goliath upgraded me to better quality QCell panels at no extra charge. It has now been about 3 weeks since installation and so far everything is working perfectly. I would highly recommend Goliath Solar! Show additional information
Communication was very good and the company was flexible with regard to date of installation.

The installers were good and explained the next steps in activating the system.
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Outstanding customer service from Tom and the team. We were given all the options and enough information to make our own decision without feeling like we were being pushed into buying (unlike a number of other solar providers we spoke to). We're very happy with the installed product and would absolutely recommend Goliath Solar. Show additional information
A bit more expensive than some other quotes, but worth it. I am very impressed by how Goliath Electrical explained clearly every thing I needed. The salesman, Tom, the electrician, Sam, and the installers obviously knew their jobs well. They worked solidly all day efficiently and no wasted time. All were very pleasant friendly people. I highly recommend this company as experts in their field. Thank you so much.
Liz
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Excellent customer service, very happy with how the installation went and the service leading up to that. System is performing really well. Show additional information
We are extremely happy with all aspects of the product and staff support at Goliath Electrical. We know that they will continue to provide us with prompt future service and back up as required. We confidently recommend them to any future customer. Show additional information
Came recommended from a friend and was really impressed. Personally dealt with Ben and had great customer service and a great experience. Would definitely recommend to everyone in South Australia. Show additional information
Goliath and Tom always returned phone calls and always arrived on time and honoured the original quote. The installation was professional and seamless and within about three weeks of the quote. Excellent service!!! Show additional information
The salesperson, Tom, was excellent. Answered all my questions, some of which were quite technical. The installation went smoothly and quickly. I would definitely recommend Goliath. Show additional information
The guys from Goliath not only did everything they said but were able to bring everything forward by 2 weeks.
Excellent service and follow-up.
The install quality was also excellent. And no damage to roof or gutters.
Thanks again
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Ben and the crew from Goliath Solar & Electrical provided great service from start to finish. Our various options well explained well.
Being near the ocean has warranty limitations on panels, the cheaper systems that bombard our television advertising have very limited warranty.
Goliath was friendly, prompt and did a great job.
I would have no hesitation in recommending, or using them again myself.
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