Eco Bay Electrical

Eco Bay Electrical Reviews

About

At Eco Bay Electrical we understand how daunting the solar process can be. There are literally hundreds of products on the market out there, available in so many different sizes and quality. Adding to this confusion is all the misinformation you come across online.

Stress no more! We are here to help. We work closely with our clients on a personal level so that we can help you design a system that will uniquely suit your situation.

Eco Bay Electrical was established by Mitch in 2017 due to a passion for the solar industry. We’re a small family business focused on offering an unbeatable service. Being a small business, we don’t have the overheads of the larger companies and we can maintain good quality control through all aspects of our work.

We do not use sub-contractors on any of our installs and Mitch the owner is involved with every install.

Our installation team consists of 3 qualified electricians. They are all accredited solar installers and Mitch is also accredited for storage installations. Combined, we have 25yrs experience in the solar industry and back our workmanship with a 10 year warranty.

You can count on us to be available anytime to discuss and assist you with any concerns you might have about your project. We’ll be there for you from start to finish and also the weeks, months and years to come after the installation is complete.

We believe a free site inspection is a necessity so that we can gain an understanding of exactly what you require, according to your particular situation and circumstances.
We only use products whose manufacturers have a presence in Australia and offer good customer service.

We’re a one stop shop for most of your needs, as we also offer solutions in domestic and commercial electrical work plus split system air-conditioning.

We take immense pride in what we do and feel so lucky to have a job that not only helps the environment but saves our customers money as well.

Hopefully you can put your trust in us to help make your solar dreams come true.
So what are you waiting for? Contact Eco Bay and start saving the natural way!
Panels, inverter and battery brands

Inverter brands currently installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Eco Bay Electrical Reviews (5)

Show Most Recent reviews from All time

Average Scores

4.8/5

Value for money

5.0/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 4
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Fantastic experience from quote to post installation

Mitch and his team were fantastic to deal with. Prompt, professional with fantastic workmanship. Great advice given on the exact set up of our system and what would work best for us. They managed all the paperwork, including helping organising grid connection after the install. The install itself was seamless and the team were polite, friendly and more than happy to answer all my endless annoying questions. It was definitely refreshing to deal with a team that value good ol fashion customer service and honesty and take pride in both the quality of the products they install and how they install them. Would absolutely use Eco Bay Electrical again and would recommend them to anyone needing Solar......in fact our neighbor has already signed up for a system with them.

Supplier Reply:

Hi Matt
Thanks for taking your time to leave us such a good review, we really appreciate it.
Glad to hear you are happy with the service Eco Bay provides.
Your neighbour is already booked in and ready to go so we will see you soon!
Cheers
Mitch
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Pain-free installation with great service

Mitch came to our house and answered all of our questions with calmness and thoughtfulness, no matter how many times we asked them. No question was considered stupid. He clearly explained what he thought we needed and WHY that was suitable for our house. He listened to what we wanted and then went off and prepared a quote that he sent to us when he said it would be sent.

The installation was a totally pain-free process for us. Mitch and his co-worker arrived when he said they would. They were polite and pleasant at all times, taking time to answer more of our questions when we asked. They would have to be the tidiest and most pleasant tradespeople we've met in years. Polite. Tidy. Punctual.

Best of all, Mitch handled all the annoying paperwork for us.

We never do online reviews but we had such a positive experience that we think this is one small company that really deserves to be praised.

Supplier Reply:

Hi Steve
Thanks for taking your time to leave us such a good review.
It’s been a pleasure dealing with you on your solar project. We are happy to hear that you are pleased with the service our team provided.
Excited to see how the system performs.
Mitch
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Yearly service

Thanks again Mitch-

Coming from the building industry, and knowing the challenges in this buoyant market, it is refreshing to see someone turn up on time and charge a fair rate .
Appreciate your efforts on a difficult install.

I would recommend you to everyone
Steele

Supplier Reply:

Hey Steele
Thanks so much for taking your time to leave us a review, we really appreciate it. Glad you are happy with the service we provided.
Mitch
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No pressure, just good advice and a great installation

You get what you pay for and I got good service, great products and peace of mind.

Quotes were great, options clearly laid out. No pressure applied at all, answered all my queries and concerns and was nothing but pleasant throughout the whole process. No stuffing around, last minute changes or short cuts. They did what they said they would when they said they would. Can’t speak highly enough of the service from start to finish from the whole team.

Supplier Reply:

Hey Kev
Thanks for taking the time to leave a review, we really appreciate it.
Glad to hear you are happy with the service, that’s what it’s all about for us.
Hope all is well.
Thanks
Mitch
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Professional, cost effective and fast for big system.

Quoting was good, they had flexibility on panels and inverter. And understood the tech to recommend some cost effective but still good choices.

Installation was done in 2 days, which is fast for a system this big. The team were all friendly.

Grid connection was no hassle, as they organised it properly and I just double checked it was scheduled in.

These guys are worth working with and more friendly than the competitors who quoted.
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