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EcoSmart Solar Rockhampton Reviews

Based on 12 reviews

  • 5 star 6
  • 4 star 4
  • 3 star 1
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.25
  • System Quality
    4.50
  • Customer Service
    4.42
  • Installation
    4.64

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About EcoSmart Solar Rockhampton, Solar Installers

EcoSmart Solar is a local, family owned and operated business and has been in the solar energy related field since 2004. We are specialists in Solar Hot Water and Grid Connected Photovoltaic (PV) Solar Power Systems and Solar Hot Water. We also deal in solar pool heating and air-conditioning. We provide you tailored solar advice, supply, install, deliver and maintain all solar systems we sell, guaranteeing you excellent after market service and quality system design, tailored to our Central Queensland climate.

At EcoSmart we have a range of extremely good solar power panels to choose from, using top of the range Power-One Aurora inverters and Australian made, Cyclone rated mounting systems.

We have on staff, Clean Energy Council Accredited electricians to provide all aftermarket service, warranty and advice. All power system we install come with a market leading 5 year comprehensive warranty for both parts and labour.

We offer an obligation free on site advice, measure and quote service by our staff, qualified trades people, who can tailor a Solar Solution for your home to achieve maximum efficiency and return, at the best possible price.

All our trades people are fully qualified, licensed and professional. Our installation service is second to none. While we are based in Rockhampton, we service the whole of Central Queensland including Gladstone, Blackwater, Yeppoon, Monto, Miriam Vale, Biloela, Moura, Emerald, Bouldercombe, the Capricorn Coast, St. Lawrence and everywhere in between.

EcoSmart Solar Rockhampton Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
System being installed next week. Very happy with the whole process. Having three recommended providers to deal with rather than having to trawl through the whole process of sorting the sheep from the goats saved us a whole lot of time and stress at a time when we are dealing with some family illness issues. Thank you! Show additional information
We purchased a 6kW LG system from Ecosmart. They came out and ran us through the options. We chose the LG because they are the best. Install happened quickly. Really happy. Show additional information
Bought an LG solar system. Jeff and his team where great. Really happy with the system and their service. Can’t recommend them enough. Show additional information
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The quality of the workmanship from EcoSmart Solar was just fantastic they arrived on time and did a really good job I'm very very satisfied. Show additional information
We are very happy with our new solar. It has only been installed for one week and it is working really well and have already had a follow up call from our installer to check that we are happy and everything is going well.
Of the three recommendations of installers given by you, Jeff at Ecosmart Solar was the only one that contacted us. We did acquire quotes from others but found Jeff to be be very helpful and extremely knowledgeable. Jeff gave the best advice after considering our needs.
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Just wanted to let you know how impressed we were with the whole system and the installation. The process on our part was completely effortless. The crew were great and did a very neat job. A credit to your company. Thanks for your advice and help. Thanks to all concerned. Regards Darrell Show additional information
Bought a 5kW Lg solar system, the installer team was excellent. Really like the Lg warranty. Had no issues at all, Jeff looked after everthing. Great job - keep up the good work. Thank you Show additional information
I chose fantastic as my answers because I have not had a negative experience with Jeff from Eco Smart Rockhampton and everything was done professionally.
As well as the 6.5 solar system and selectronic Fronius Inverter I got a 330litre hot water system to replace my instant system
I would recommend Eco smart anyday to someone who was looking for a system
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Contacted EcoSmart Rockhampton, Jeff attend and provide a quote. Efficient, turned up on time, ran through the options available and presented a comprehensive summary of the system. Choose top of the range LG 330W panels with an SMA inverter. System was installed within 3 weeks and Ergon connected it quickly. Great team doing the install - got stuck in and did a great job. Smooth hassle free service. Show additional information
Dux solar hot water system 315 litre. Failed hot logic electronics at 2 years service. Rubbish product and rude dux company rep when rung about non existent warranty. Repairs cost nearly $400 Redback inverter excellent. LG resu battery 10kwh excellent although paid $10,000 for battery that i could have paid $7000 for if i had done my homework. Ecosmart solar / Platinum electrics very expensive but with excellent employees. Won't fight their suppliers to help customer. "Ring dux yourself " Show additional information
We chose a 3kW panel system with a 5kW inverter to allow for expansion, e.g. batteries -- you need to update the question relating to this!
We only had one problem: the boss went on holidays just after the installation was done and office staff did not check that all the paperwork had been done for a week -- so we had to wait for Ergon to finish the job and activate the system.
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