AG Solar Pty Ltd Reviews

Based on 135 ratings Aus Ranking

  • 5 star 59
  • 4 star 74
  • 3 star 2
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.53
  • System Quality
    4.69
  • Customer Service
    4.75
  • Installation
    4.83

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About AG Solar Pty Ltd, Solar Installers

AG Solar Pty Ltd
Platinum Partner
AG Solar Pty Ltd is a SolarQuotes Client (what does this mean?)
ABN: 91 633 907 427  ABN active since 04 Jun 2019 | Ag Solar Pty Ltd
verified
ACN: 633 907 427  ACN active since 04 Jun 2019 | Ag Solar Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
NSW: 340770C Ag Solar Pty Ltd 
verified

Estimated pricing for system: $6,300 - $8,000 depending on hardware choice ( how is this calculated? )

The difference with AG Solar is that we are a local based business so you liaise with owners of the business, not a sales representative.  We are two qualified electricians who have a passion for renewable energy so we decided to come together to form AG Solar. AG Solar will ensure the process is straight forward, which begins with directly speaking to the owners and dealing with one of our installation teams, not just any contractor that shows up. With over 15 years combined Solar experience we can design and install the perfect system for your individual requirements.

Our reputation has been built on word-of-mouth and client referral, which we believe is testament to the professional service we offer to our clients.

AG Solar Pty Ltd Solar Reviews

Great Installer who listens

Initial explanation of a system tailored for my application was supplied. This system was discussed and decided to go with a higher quality, higher output system. It cost 2K more but the benefits made sense. AG Solar were open to any brands and knew the benefits of each product.
The installers were great and most importantly, listened to my needs and concerns and came up with a neat solution. The installation team of 4 were careful and did the job right using all the necessary requirements to suit my application. My colorbond roof was new and I had an antenna mast that baulked the installation. The installation team moved the mast stay cables without changing the antenna position to make things work.
My system consists of 29 Sunpower 320W panels with optimizers, Solaredge Inverter 8Kw.
On a clear day, produces 64Kw.
Still waiting for a Net meter to be installed by electricity retail provider before i can sort out a feed-in-tariff amount. This will give me an accurate level of saving the system has given my situation.
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Great sales, product and installation

Trent from AG Solar was knowledgeable on his products and installation process. He gave gave a comprehensive and competitive quote for our requirements on the day. Daniel was always ready to take a call and able answer any other questions or queries I had..
The installation crew with Nathan as the team leader was polite, punctual and very professional. Cleaned up well and finished promptly by mid afternoon.
Excellent from start to finish and will be recommending them to other.
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Excellent service and communication

After requesting a site inspection to discuss options for placement of panels, the AG Solar people were happy to oblige. At all times they were patient with our requests to show different configurations of panel placement with corresponding quotes for costing. They answered all our queries regarding how our system would work best, etc. Installation was seamless and the installation team were very punctual, friendly and most competent. We are also impressed with the level of communication overall, with AG Solar organising grid connection and having a smart meter installed with our energy retailer. We also love the app provided by AG Solar which helps greatly to understand how and when to get the most cost-effective use of our new solar panels. We highly recommend this supplier. Show additional information

Very happy

We have had a very good experience with AG Solar, very open and willing to modify the solution to suit our needs. Changed the design to achieve a greater output with more panels, located the inverter where we wanted it and generally looked after everything.

All communications were clear and easy to provide whatever they needed to make this happen. We even visited their premises to view the components and discuss in person.
Installation completed without a hitch, now awaiting a switch to a smart meter.
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Quality Professional Istallation

Sales process was excellent all details fully explained
Installation technician text the day before advising start time, he was on time, he explanation of the process to be followed and the installation was completed professionally. The site was clean and tidy after completion and the inverter details explained fully
Customer service was excellent from first contact through to grid connection paperwork
I would, and will highly recommend AG Solar to any potential solar purchaser

Supplier Reply

Hi Paul,


Thanks for the feedback! We're glad you are impressed with the service and installation provided. Don't hesitate to give us a call if you ever need anything.
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So far, so good.

Quoting process was done entirely online or by phone with no home visit. However, contact was easy and all of my questions were responded to promptly and adequately. Installation went very smoothly, and all mess was cleared and taken away. Weather caused installation to be delayed. I had booked a day of Long Service Leave to be at home and available on the day. As the weather had been windy and/or rainy in the lead up, we were certain that we were going to be postponed, however we were only advised of this after dinner on the night before. This was too late for me to change my leave arrangements and caused frustration. Some earlier notice that they were running behind schedule would have been nice. I was informed by the installers that the office is taking care of grid connection but the install was only yesterday so I assume that this will take place over the next few days.

Supplier Reply

Hi Warren,

Thanks for the feedback! It was very unfortunate that we had consecutive rain days the week of your initial installation date. We find it very hard to completely trust the forecast more than a couple of days out so tend to leave it until the night before to call off the job. We will definitely take your points into consideration and will advise of potential delays moving forward. We're glad you are happy with the installation so far! We look forward to hearing of the savings into the future.
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The best out there!

Look no further for your solar installers - these guys are the best out there. From first contact to installation, the team at AG Solar were extremely professional and helpful - taking the time to answer any questions I had prior to installation, and even answering questions I have after the installation. They are also well priced in the market, offering quality panels and inverters that will last longer than the cheap ones you see advertised, and ensure they are professionally installed. Show additional information

First class operation. Highly recommend.

The application and installation was seamless and we are very happy with the final result. Both Trent the director and Leon the installer were easy to talk to and knowledgeable. We never felt pushed or rushed into a decision. They were even happy to troubleshoot some issues we were having with our Powerwall (installed by a different company). I couldn’t recommend AG Solar highly enough and wish we had gone with them for our first installation. Show additional information

Fantastic installation

AG Solar has been a great company to deal with.
From quote to install Trent and his team provide a professional service.
Installation team showed up as planned and went to work straight away and didn’t complain once about the 50 plus steps that they had to carry all the panels up.
All paperwork was promptly sent through to the energy company to organise meter change over.
We would have no hesitation in recommending AG Solar.

Ryan Bonnet Bay
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Great price and excellent service

Great price, punctual and polit. Installers did a great job and were very professional and tidy. Would recommend to anyone looking at solar. Show additional information

Highly recommend AG solar

From the first moment I spoke to AG Solar they were very professional, helpful and transparent. The installation was done without issue, communication was excellent and AG Solar were extremely helpful and accommodating.

Highly recommend!
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Very happy customer

Cannot recommend AG solar highly enough - they were fantastic. From the first point of contact with Trent, one of the owners of the business, through to the installation team, they were friendly, helpful and professional. Show additional information

Great install buy two good tradesmen. Very neat job

The sales quoting was straight to the point and got back to me quite quickly with a fair price.

The two installers where on time and very polite and worked all day till dark to get the job up and running and a very well thought out install & very tidy job all round.

The customer service was quite good the only thing is they should of came out for a site inspection before starting the job.This would have made it easier for the installers & a bit quicker as they would not of had to come up with a game plan on the spot. But it didn't take long before they had worked out the their plan of "attack" and they executed it very well.
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Expert advice and great customer service from start to finish

The team at AG Solar were a pleasure to deal with. From initial consulation right through to install and handover, the team were generous with their time - explaining in full detail all of my options and patiently working through my questions and concerns. I was super impressed with how well organised the team were, their automated workflow tool made sure I was kept in the loop from quoting, to acceptance, application and install dates. AG Solar's detailed proposal also made understanding what was being quoted and the expected PV output and payback periods easy to understand as was a great asset in making the final decision to go ahead.

The installation was completed in a timeley manner, all work looks professional and the system was up and running and producing electricity on the same day.

I also appreciated AG solars after sales support, making sure that my solar monitoring soluition was working as intended and going the extra mile to help me understand how it all worked.

I'm very grateful for the teams hard work, we now have a PV system which is appropriately sized, and of a quality which gives us great peace of mind.
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Good advise, great proposal and outcome

Early days but appears to be a quality install. Supplier and Installers very professional. Happily accommodated our requirements. Producing plenty of power. Awaiting net meter install. Show additional information
Trent and Daniel from AG Solar were excellent to deal with. Provided me with fantastic information with their quote and responded to questions promptly. Their installation team were on time, professional and very helpful. Communication was excellent. Could not recommend AG Solar more highly. Show additional information

Extremely professional in their approach and work

Everything from the start, getting a quote from Trent to installation by Nathan and his team was excellent. Excellent service all the way through, thank you. Cliff W Show additional information

Outstanding all round

Without a doubt, the easiest thing we have had done to / on / around our home.

Trent, Daniel & the guys who installed our panels made the whole process a very simple one. They are approachable, knowledgeable, reliable & from the very first phone call to enquire to installation they took control of the entire process making this for me a very smooth journey to solar.

Can not recommend AG Solar enough for anyone thinking of going solar.
My knowledge of the whole solar industry is limited at best but my interactions with Trent & Daniel & their passion / knowledge for the industry have made me very confident in the system we have had installed & the benefits I've no doubt we will see in the coming months & years.
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Would like information on 20c feed in tariff plan as we will likely have excess generation during the day. Show additional information
Very happy with the layout of the panels from AG Solar, as they were the only company who laid them out as I thought they should be done. Also the installers were very good. Show additional information
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Absolutely amazing experience, installation completed quickly and swiftly and Trent is extremely knowledgeable and helpful. Would definitely recommend AG Solar. Just had a small issue with a hot water timer installed at the time of my solar but I’m sure the guys at AG solar will rectify it. Show additional information

Snappy quote back. Clean and tidy installation. Great to deal with

Quote was super fast. I wasn’t here fir the installation, but it’s near snd tidy. On planned date. No delays.
Grid connection was easy,
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A great job by AG solar. Impressed.

Very happy with the system from AG solar. Very professional and knowlegible staff. Can't fault their service right from first contact with them, sight visit, quoting, installation and post install setup, grid connection, how to connect to wifi and apps etc.All went smoothly, would not hesitate to use them again. Show additional information
Sun power P-series panels were not available before install so we accepted Qcells at a reduction to original invoice.
3x Installers arrived on time and had my 10kw system fitted with no problems in the same day.
Still monitoring Solar Analytics for performance but only reaching 6kw on the best day so far. (Was expecting at least 8kw).
My Air conditioning is peaking at 7kw (on heat) at present but hoping in the summer months solar performance will cover this demand.
AG solar delivered as expected with no disappointments. The installers were great to deal with and explained everything throughout the install. Professionally liaised with me regarding best positioning of panels, inverter and conduit.
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Friendly and informative service happy with the quote and install process. Now looking forward to seeing the rewards from having solar! Thanks, Trent, Daneil, Nathan and team for a great service. Show additional information
Too soon for me to comment on the quality of the system as it was only installed this week, but the customer service, communication and install was top notch Show additional information
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Please be aware I am giving these ratings based on only 3 days since the installation. Show additional information
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Would recommend AG solar could advise and good team of guys turn up on time work well cleaned up Show additional information
Trent and his team from AG Solar were fantastic and we can't recommend them highly enough. Professional in every way and went above and beyond our expectations. We are extremely happy with our solar system, which looks to be going to eliminate our electricity bills. The best part was no salesmen! You deal directly with the company directors and their staff were also helpful beyond expectations. Thank you AG Solar! Show additional information
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AG Solar made the whole process very easy - Trent was very patient explaining the differences between the panels and inverters and there was no sales pressure or up-selling at all which was nice! The installers were professional and got the job done without any fuss. Trent & Daniel then followed up after the install to ensure everything was done properly and gave very easy step by step instructions to assist in arranging a new meter with my energy supplier. They really couldn't have done anything more to make this an easy and pleasant experience. Show additional information
Installation by John was superb and any questions that I had were answered in a friendly courteous manner. His knowledge and experience were evident and John displayed pride in his work. I also appreciated the communication by Trent and Daniel. Quick concise responses were provided whenever I had a query. After a week the system is performing as expected. Show additional information
Lily, Sam and John of the install team were great. Efficient, helpful, friendly and explained any questions I had. Also navigated their way around some awkward problems in installation due to roof layout etc. They really knew what they were doing, but also so friendly and courteous. Show additional information
Trent, Daniel and the team at AGSolar were great from start to finish. They communicated promptly with me throughout the whole process and provided me with clear and accurate information. The installation team arrived on time and were efficient and friendly even though there was another trade on site at the time and it was a hot day. Thanks to everyone involved. Show additional information
The whole process was done with the minimum of fuss. We paid deposit and the system was installed on the specified date. Communication was clear and queries answered promptly The installers we professional and respectful our property. Show additional information
The system was installed on the 13/2/19. I am still waiting on connection to the grid, Ag Solar has told us that the paper work was sent but Red Energy say they have not received it. Other than that, the process has been quite smooth.
Thanks for your interest and website, it has been genuinely great to have such and informative site and a objective voice in fairly confusing process.

Sincerely,

Stephen
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We had been researching going solar for the past 12 months, but after seeing the myriad of other companies and products all competing in the same market - it was an easy choice to go with AG Solar.

Reasons - they and their install teams are thorough professionals, they understand customer service and they only use quality products.

After working through our options with Trent and Daniel, the install team led by Leon arrived on time and completed the install with the minimum of fuss.

Leon took the time to explain the workings of the Inverter and next steps if ever we decide to take up the use of battery storage.

Therefore, straight 5's for me. Great to see a company building its brand and reputation on Quality, Integrity and Customer Service.

Highly recommended.
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AG Solar were the third provider that we dealt with and it was an easy decision to choose them as our installers. They were outstanding in terms of customer service, they offered valuable advice and replied promptly with several modifications to panel layout, allowing us to find the balance we were after in terms of system efficiency and aesthetics. We are exposed to salt spray and wind and we were happy with the quality of the system in withstanding the elements. The crew who did the install were friendly and worked efficiently. I will be recommending AG Solar to anyone looking at solar. Show additional information
Very impressed with AG Solar. Install team were friendly and didn't leave any mess. All the new wiring was neat and hidden. And the Inverter was put in a convenient and aesthetically pleasing spot (not top of mind when choosing a installer, but when you've had a bad install of something, it's very annoying) And of course the system is pulling in a heap of power. Show additional information
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AG Solar's team arrived at the designated time and got straight on with the job. They completed the work efficiently and left the site as they found it. The team leader, Lilly, was brilliant, showing a sound knowledge of the task and getting things done quickly and with out any fuss on a very hot and trying day. Show additional information
Very prompt and professional. Highly recommended! Show additional information
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