Evergreen Electrical Services

Evergreen Electrical Services Reviews

4.9

Based on 24 ratings

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Evergreen Electrical Services is a Solar Power Installation business based in Mansfield QLD. Here are their reviews as submitted by visitors to SolarQuotes

Reviewers report paying: $4,900 - $6,500 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panel, inverter and battery brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Evergreen Electrical Services Reviews (24)

Show Most Recent reviews from All time

Average Scores

5.0/5

Value for money

4.9/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 19
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Best in class

The quote process was excellent. Jake was available at all hours and responded immediately. He walked us through configuration of a 2 phase system and provided product options that were best suited to our needs. Great technical knowledge.

The installation team lead by Tom exceeded our expectations. From on time arrival, polite technicians, knowledgeable crew, care for customers property and commitment to ensure all facets met and exceeded our needs.

A GREAT experience overall. Thanks Evergreen Electrical Services
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Great customer engagement and follow up

The quotation process was informative and responded to my needs and questions which resulted in a better system scope and specifications compared to my original thinking of my requirements.
The installation team were on time, efficient and respectful throughout including ensuring everything was spotless after completing the job.
The grid connection and monitoring app set up was straightforward and prompt. And I was impressed with the quick support from Evergreen team to reset my monitor connection when the inverter was isolated and then reset ahead /after the cyclone Alfred.. I remain very happy with the solar installation.
Panel rating: 5/5
Inverter rating: 5/5
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Great experience from quote to switch on

Evergreen were quick to give me a quote, responded to all my questions and did a great job with the install of solar and battery on my house in Brisbane.
It looks great and performs exactly as it is supposed to. They were even helpful when I wanted to know what to do in the face of an impending cyclone earlier in the year, despite I'm sure having lots of questions coming in and lots to do.
Inverter rating: 4/5
Battery rating: 4/5
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A hassle free solar experience

From start to the finish Evergreen Electrical Services ticked all the boxes. I had a response to my request for a quote in
< 1 hour. Followed by a meeting to discuss our requirements and provide a quote within days and the solar system installation within the agreed timeframe and at a great price too.
I couldn’t be happier with Evergreen Electrical Services, they listened to what we wanted then explained all our options, advised and guided us in our choices to ensure that system would meet our needs. The installation team were fantastic, and so too the customer service, they organised all the grid connections we didn’t have to do a thing.
Inverter rating: 5/5
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Extremely easy process

The initial quoting process was great. Evergreen were completely open to offering any combination of brands I wanted. After doing thorough research and gauging offerings from other quotes, I pestered them for quotes on a tonne of different configurations. They were more than happy to oblige and I appreciate that. They were up front about the discounted pricing they could get on the panel brand I was looking for too, which is the type of transparency I look for. Out of all the quotes I received for the same configuration, Evergreen's was the best value for money.

On installation day, the Evergreen team liaised with me to confirm where I wanted the inverter. They did a quick assessment on roof layout. I have various skylights and vents scattered across the roof, but they did a good job fitting the whole system up there working around these obstacles. I'm extremely pleased with the way it turned out.

The team walked me through the setup, and confirmed I had access to the cloud app. They also notified me of all the paperwork that needed to be signed and would be submitted by them.

Supplier Reply:

Thank you for your detailed and thoughtful review! We're thrilled to hear that you had a great experience with Evergreen from the quoting process to installation. Transparency and flexibility are key values for us, so it's fantastic to know you appreciated our approach. Our team always strives to provide the best value while ensuring a smooth installation process, even when working around roof obstacles. We're glad you're happy with the final setup and that everything is running smoothly with the cloud app. If you ever need anything in the future, don't hesitate to reach out!
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Excellent value for money and installer provided great service despite weather challenges

Low pressure sales approach, happy to provide alternate options
Installation was a challenge due to weather but the installer persevered to complete the install in as short a timeframe as possible
Great service, answered all questions quickly and provided demos of the monitoring apps
Inverter rating: 1/5

Supplier Reply:

Thank you so much for sharing your experience! We're glad you appreciated our low-pressure approach and the effort we put into offering alternate options. We're especially thrilled to hear our installer pushed through the challenging weather to get everything set up for you promptly. It's also great to know the team was able to answer your questions quickly and provide helpful demos of the monitoring apps. Your feedback means a lot to us!
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Great team of installers

During the quoting process followed by the installation they were very helpful and allowed us to make decisions best suited to our needs at the time. When we mentioned the need to have the meter box to be moved about 60 cms this was included and completed at no extra cost. The sales and installation team were professional and helpful right through the process. Will use them for any additional follow up installations when required.

Supplier Reply:

Thank you for your kind review! We’re glad we could meet your needs, including moving the meter box, and that our team was professional and helpful throughout. We look forward to assisting you with any future installations!
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Happy with the overall service, products and price

The sales process was simple and quote was supplied same day. All paperwork was completed by Evergreen. Installers were great, polite and tidied up. Set up the app for monitoring solar production and ran through shut down process.
Inverter rating: 4/5

Supplier Reply:

Thank you so much for your thoughtful review!
We're thrilled to hear that your experience with Evergreen was seamless—from receiving your quote to the installation process. Knowing our team’s efficiency, professionalism, and attention to detail made a positive impression.

We hope the solar monitoring app helps you easily track your system's performance. If you have any questions or need assistance in the future, feel free to reach out. Welcome to a greener and more sustainable energy journey!
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Prompt, friendly and great value

Friendly and helpful team, both on the sales and installation side. Shopped around and the Evergreen quote represented great value. Short lead times. Great post-sales communications. Very happy with the whole experience.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thank you for your kind words! ? We're thrilled you found great value in our service and enjoyed a smooth, hassle-free experience. Welcome to the Evergreen family!
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Very happy with our solar installation

We are so pleased with the service we received from Evergreen electrical (Mansfield, Brisbane.)
From the quoting process right through the installation they were polite , professional , informative and no pushy salesman!
Had the system set up almost 2 months and can see a difference in our upcoming bill. Very happy customers.
Inverter rating: 5/5

Supplier Reply:

Thank you for your lovely review! ? We’re delighted to hear you had a positive experience from start to finish and are already seeing the benefits of your system. Welcome to the Evergreen family—your happiness means the world to us!
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Great installer, highly recommend.

The guys were on time, professional and fantastic. Took the time to run everything through with me at the end as well!
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Solar battery installation.

Competive pricing.
Prompt, reliable service.
Neat tradesman like installation.
Good communication.
No problems accessing staff to resolve any technical issues after installation, by phone or a site visit.
Battery rating: 5/5
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Happy customer

Pleasure to deal with. Communication was great and the installation was very smooth. Would recommend.
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Original Review on 19-05-2023:

Good Experience

The sales people were friendly and knowledgeable. Installation was seamless with a very friendly, easy to communicate with team. They explained the setup well and tidied up after their work. All the paper work for the connection was done by them and the reconfigure of the meter is to be done soon. I would highly recommend them. The system is working well after 10 days. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Ian: "Are you happy with the performance of your system so far?"

The system is performing to our expectations
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Fantastic solar team

I highly recommend this company because they provided: reliable prices, good communication, professional installation and most importantly good quality products.
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Easy from the start to finish

There is a lot to know, you need to have confidence that you are in the hands of someone who knows what they are doing, Evergreen was without fault or hesitation the best for us. The also have their own team do the installation and electrical work, which was the deciding factor for us. Nothing was a problem, even relocation and upgrade of the meter box. Polite, Tidy, very Punctual.
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Excellent installer, excellent service, value for money.

I had Evergreen Electrical install a 10.12kW array (across two strings on four roof aspects), 10 kW 3-phase hybrid inverter and a 25.2 kWh battery. All panels on one of the strings had Tigo optimisers to deal with some afternoon shading.

This was my dream system and Evergreen provided by far the most ecomoncal & competitive quote (out of several quotes I obtained), but not at any expense to their professional and prompt service, quality of product and quality of install. The sales team answered my many RFIs promptly and worked with me patiently to get the best arrangement and layout. The installation team were professional, explaining everything to me along the way and did a great job on the install.

The system is working brilliantly and with the strong on my eastern aspect, it is producing from 7am. I switched over to a VPP and the system is now making me money.
I am very happy with Evergreen, very highly recommended.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Fantastic service. Excellent installer

This, by far the best, and most professional service I have ever received from a company.
I have ordered and installed a BYD Solar Battery system that was integrated with my exiting solar system.
The entire process from quote to delivery and commissioning been spot on. If anyone is on the market for a top notch company ... this is the one!
You get to deal with really polite and very friendly people, from customer service to the electricians and installers, no exception!
Quick, easy and best price. You cannot go wrong!
I do have to mention Jake, that has been an excellent professional. He went the extra mile, and never give up on getting to the bottom of the issues discovered and get it fixed. Turned out some installation mistakes done by the the Solar panel company. Great work, mate!
I will always recommend this company.
Inverter rating: 5/5
Battery rating: 5/5
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Great installer

Nice people to work with. They were able to give me the exact system I wanted in terms of battery and additional panels to match my current solaredge system. The price was better than that quoted by my original installer and involved the same size, replacement inverter to what I currently had. The new inverter was a little tricky for them to setup - not sure how many people get solaredge batteries. The battery is working really well.
Inverter rating: 5/5
Battery rating: 5/5
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Great experience so far!

From end to end Evergreen we’re just awesome. Sales, and installation communications excellent.
Inverter rating: 5/5
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Beyond Impressed

A special thank you to Jake, Storm, Cayenne and the team at Evergreen Electrical for the wonderful work they did on our solar system. The team installed a 20Kw system and blended the whole system beautifully with the roof while the output so far have far exceeded expectations. Jake really went the extra mile and it shows.
Panel rating: 5/5
Inverter rating: 5/5
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Alberton, Qld. Evergreen Electrical solar installation.

Good design, quality equipment, knowledgeable local installer, helpful but not pushy.
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Professional, organised, high quality value for money

Evergreen were able to listen to my preferences, provide sound advice and adjust quotes all in a timely manner. They installed when they said they would and a month after installation are happy to take a call and answer questions.

The installation appears professional and changes need on the day due to internals of the roof were explained well and confirmed before proceeding.
Panel rating: 4/5
Inverter rating: 4/5
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Best by far was not the cheapest but the service throughout was first class, pleasurer to deal with

Matt was brilliant
Supervisor on the day was brilliant
So far customer service great
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