Goulburn Solar Reviews
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With over a decade of solar installations in Goulburn, we are your local solar professionals with 3 in house CEC Accredited installation teams, with dedicated servicing, support and monitoring for our customers.
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Goulburn Solar Reviews (68)
Show Most Recent reviews from All time across Australia
Average Scores
4.9/5
Value for money
4.9/5
Quality of System
5.0/5
Installation
5.0/5
Customer Service
- 5 star 61
- 4 star 7
- 3 star 0
- 2 star 0
- 1 star 0
28 April 2025
04 April 2025
Great Service , Beautiful Installation, Polite and Professional
After some research and recommendation, i approached Goulburn Solar for information and a quote.Quality product but also future support were factors for me.
The consultation in the office in Goulburn was lovely.
Nothing was too much a hassle and the consultant was very informative looking to understand my needs and design the system around them and helping to understand how it all operated.
They advised me on difference in product and pro or con of designs and placement options and product.
Settling on 32 Sunpower P7 panels with a powerful Tesla Powerwall 3 shaped perfectly around my other roof appliance.
All the paperwork was handled for me.
The installation team and electricians were complete gentlemen and professionals. Being all male, none of them were at all intimidating and were just genuine friendly people, also very friendly to family on site. Cleaned up very carefully afterwards and leaving a very aesthetically pleasing installation.
Two men even came out the day after to take drone photos that i requested of the panels and explained the Tesla data to me.
Very happy with my decision to get installed through Goulburn Solar.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
19 March 2025
10/10 Thumbs Up
Andrew, Richard, Dan and the team are true professionals. Trustworthy, transparent, amazing customer service and everyone on their team is lovely to deal with. Products are brilliant!Getting a quote was easy. We wanted to complete other works prior to install of solar and the team were happy to work their install schedule around that.
On installation day, the team were punctual, the boys were lovey, polite and very respectful to our property. They cleaned all the areas once works were complete. They were happy to work around our animals, and even have a patient chat with our daughter and answer her curious questions.
Following install we were shown how to use the system, log into the app and understand what we were looking at. The team were happy to answer every question and the after sales follow up cannot be faulted.
We are so please we went with Goulburn Solar, highly recommend to anyone looking into systems and installation.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
07 January 2025
The complete sales and service package
I spoke to Andrew in the initial stages to get an idea of the cost to put a retrofit battery on my solar system that was installed by Goulburn Solar previously.From the get go Andrew explained all the different options and combinations of battery that i could have, and sat me down to work through the financial cost benefit side of potentially putting in a battery. Nothing was too much trouble, and all my dumb questions were answered either in person in the shopfront, or via email, promptly and in terms that I could understand. Ultimately I decided on a setup, and come time to install, the lads on site could not have been more friendly, helpful and courteous. They turned up early, made sure that where I wanted to put the system was achievable, and were just awesome to deal with. I could not be happier with the experience I have had (again) with Goulburn Solar! The team are top class!
Battery rating: 5/5
18 December 2024
Highly recommend these guys, easy process from start to finish.
Very helpful, easy and painless communication, great expert advice & super quick turnaround time for my install, can't thank you guys enough.They replaced my non-compliant LG batteries that fell under the recall scheme with 8 x 4.7 kw power plus module type batteries in a slim line cabinet that holds 9 batteries, my system went from 17.6 kw to 37.6. Dan was very knowledgeable and gave me his advice and recommendations on how we can make my system wow, & he nailed it thanks mate.
Battery rating: 5/5
17 December 2024
An incentive was offered by Goulburn Solar for this review. Learn more here.
Great service and installation
Goulburn Solar was recommended to me by a couple of people so I contacted them without bothering to seek alternative quotes. The service was quick, friendly and highly informative. They recommended a system (panels, inverter and battery) that seemed top drawer to me and I was happy with quote. The installation was first class - they even touched up the paintwork after installing some external wiring. Early days but I'm very happy with the system and the after sales service.
05 November 2024
Excellent service - Quality products and workmanship
Goulburn Solar were extremely helpful throughout the entire process. Andrew took the time during the initial meeting to understand our electricity patterns to ensure that an appropriately sized system was recommended. He was also thorough in explaining all product options to ensure that I could make an informed choice within my budget and wishes. The modelling provided during the quote process gave a realistic estimate of the generation capability when considering my roof layout and shading from a large tree on a neighbouring property.After the quote was accepted the team conducted a physical site visit to ensure that all aspects in the quote were accurate and were able to provide additional panel layout recommendations to maximise positioning on the roof. Inverter and battery locations were also scoped during this visit.
On installation day, the team were highly professional and communicated well throughout the process to ensure that I was aware of when the electricity supply needed to be turned off and had expectations managed. The team arrived first thing in the morning and completed all work in a single day. As they had gained all approvals prior to installation and arranged for the meter to be swapped for a smart meter, the system was able to be switched on immediately after the install and started generating.
Goulburn Solar have continued to monitor the system post installation and have been in touch multiple times to provide assistance if required.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
05 August 2024
Excellent installation
A very easy process with little fuss that resulted in an excellent installation with highly professional installers. I'd highly recommend Goulburn Solar anytime.22 July 2024
Professional
Punctual Polite Pleasant Cleaned up after installation very tidy Organised Grid connection for me19 July 2024
Great local solar installation and service for the Goulburn.
We highly recommend Goulburn Solar for the installation of solar panels, inverters and batterys. They do a great job and are a big asset to the solar industry throughout our region. We had Goulburn Solar install a 10Kw system (solar panels, inverter and battery) in October 2023 and had them return in March 2024 to install more panels and another battery for future proofing.Inverter rating: 5/5
28 June 2024
Excellent Company
The whole experience with Goulburn Solar has been exceptional. They stocked the panels we wanted - SunPower (CHOICE rated 100%). Communication has been great throughout. The whole team was punctual, professional, friendly and diligent. Members of the team showed us how to use the app. All in all we couldn't be happier. We highly recommend Goulburn Solar !Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
29 May 2024
Exceptional Solar Panel Installation Service
I recently had solar panels installed on my roof by Goulburn Solar, and I'm thrilled with the results.From the initial consultation to the final installation, their team was professional, knowledgeable, and efficient.
They customized a solution to meet my needs, and the installation was completed seamlessly.
I'm looking forward to enjoying the benefits of reduced energy bills and having a smaller carbon footprint.
I highly recommend Goulburn Solar to anyone considering solar panel installation.
04 May 2024
Goulburn Solar. A cut above the rest. Designed & delivered a great battery-system solution.
We have an existing 10kw system servicing a 3 phase property; looking for a dependable and capable provider to upgrade our system with batteries for day-to-day running and backup. Fortunately for us, we decided on Goulburn Solar to help us out. The team at Goulburn Solar are really a cut above the rest in terms of experience, system design, technical skill, know-how and customer service. Unlike the other solar providers in our area (some very large and reputable) Goulburn Solar took the time and really worked with us to design a solution that really works for us, whereas some others were just happy to provide a cookie-cutter solution (and in one case, choose to up-sell and provide us the most expensive solution). The system is operating like a dream and we couldn't be happier. We are so glad we did our homework and went a little further afield to find Goulburn Solar, who we know, will be there for us in the long run.Inverter rating: 5/5
Battery rating: 5/5
02 May 2024
Excellent company and great installation
12 months ago I had Goulburn Solar install a solar system to my home that I am extremely happy with. I did not hesitate to get them to quote a Tesla Power wall recently. The quote was supplied quickly with ample details needed to help me make my decision and Richard was more than happy to answer any further questions I had. The equipment was ordered and a date set for installation. Dan and the team took care of the installation which was done in a day and everything that needed to be done was handled with professionalism by Goulburn Solar. Big shout out to Richard especially for the excellent customer service. Also these guys do all their own work by their own team (not subcontractors) which is great piece of mind. Highly recommended.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
19 April 2024
Battery installed.
Sales & quoting process was easy.Installation was great & very helpful with information.
Customer service 11 out of 10.
Inverter rating: 5/5
08 April 2024
Great company to deal with from sales to installation.
Goulburn Solar are a great company to deal with. Professional and friendly staff from first contact right through to installation. There are many solar companies out there all competing for your business, but if you want a company that will sell you a quality product and still be there years after installation, then go to Goulburn Solar.The whole experience is great, they take the time analyse your usage and recommend a system to suite your needs.
The installation process was handled with a lot of skill. Everything is done properly, the wiring is all neat and tidy and they explain the system to you before they leave. Their staff are friendly and most importantly, they're all employed by Goulburn Solar. You deal with the one company from sales to installation.
Before they leave, they help you download the system app and show you all the key features. I can monitor my system on a daily basis.
Thoroughly recommend Goulburn Solar
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
14 March 2024
Goulburn Solar: First-Rate Installation and Customer Care
From the outset, Goulburn Solar impressed me with their professionalism and knowledge. The visit to their showroom was fantastic – the sales team were knowledgeable, patient, and talked me through all my options. They helped me design a system that perfectly fit my needs and budget, maximising value for money.The quality of the system they recommended is top-notch. SunPower Performance panels, Enphase Microinverters, and a SunPower Reserve battery – it's a powerful combination that gives me peace of mind. I'm confident I'm getting the best possible performance and reliability. On top of all that, it has almost eradicated my electricity bill!
Now, let's talk about the installation itself. Given the unique layout of my roof, I was a little apprehensive, but the Goulburn Solar team completely allayed those concerns. The installers were polite, punctual, safe and incredibly tidy. They worked efficiently and left the job site spotless. It was clear they take great pride in their craftsmanship.
The entire project, from the initial quote to the final installation, was managed seamlessly. The Goulburn Solar team kept me informed throughout the process, especially during the grid application stage, and readily answered any questions I had. Their customer service is truly exceptional, both from the sales and installation perspectives.
Overall, I couldn't be happier with my experience with Goulburn Solar. After everything was said and done, I felt like part of the family (which is awesome because they are a family owned and operated business!). They delivered exceptional value, a top-quality system, and outstanding customer care. If you're looking for a solar installer in the Goulburn area, I highly recommend them!
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
14 March 2024
Effortless Solar Excellence
Absolutely thrilled with the exceptional service provided by Goulburn Solar! From start to finish, every aspect of the process exceeded my expectations.The sales and quoting process was incredibly smooth and transparent. The team took the time to thoroughly explain all the available options and tailored a solution perfectly suited to my needs and budget.
The installers were polite, tidy, and punctual. The attention to detail they demonstrated was truly impressive, leaving no mess behind and ensuring everything was working before leaving.
Overall, I couldn't be happier with my decision to choose Goulburn Solar. I have had the system for over 12 months and have estimated 3k in savings from our bills. I would highly recommend them to anyone considering solar installation.
Panel rating: 5/5
Inverter rating: 5/5
13 March 2024
Happy solar customers
Purchased a 17kW system and was installed late March of 2023.The first initial contact my husband and i had with Goulburn Solar was a consultation in the showroom. We found this very informative to be able to physically see what products and gear we were getting quoted.
When it come to the day of the install one of the team members had knocked on the door to make us aware of what is going to happen and if they will need to turn the power off.
For us oldies we felt supported as we aren't very tech savvy for our monitoring as we also got 2 batteries installed.
Overall felt very comfortable with all the work.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
16 February 2024
Experience and honesty
The sales team were very open in information, even to a point of admitting some components were better than others but explaining why and what was a good product,The electricians were really informative and educational and the install team was super efficient and took pride in their work!
Panel rating: 5/5
Inverter rating: 5/5
18 January 2024
Knowledgeable, professional, reputable and honest with quality equipment.
Purchased a 7.8kW system featuring sunpower panels. On doing my own research i was glad to see there was no "second hand car salesmen" tactics. The information on the panels and inverter was all honest, upfront and clearly explained.The install was done very efficiently with safety gear, the in house team with no contractors was a nice touch also. They all seemed to take pride in their work and know their roles very well.
The head installer also talked everything through with my partner in my absence and follow up contact from the sales team and other electricians to make sure our install was working as intended was a welcome cherry on top.
All paper work and anything was handled by the team. I literally got to enjoy a set up and installed package and see the savings start rolling in. YAY
Panel rating: 5/5
Inverter rating: 5/5
17 January 2024
Goulburn Solar
Fantastic local business. I couldn’t be happier with the system and the service.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
23 October 2023
Excellent installation and performance.
Our initial contact with Goulburn Solar was very encouraging; options, installation design, timing, costs and benefits were all explained in detail.When it came to the installation, the site time arrived when promised and the whole system was installed in one day and done with great attention to detail and neatness,
The system works perfectly and we are delighted.
Goulburn Solar is an impressive company and very much customer-focussed. We thoroughly recommend them.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
01 December 2022
Incredible team, Incredible product.
Goulburn Solar were thorough in their quoting and helped guide us to develop the best system for the property.The installation was efficient and every member of the team were polite, friendly and left no building mess afterwards.
The customer service is next to none, everyone I've spoken to have always followed up, helped out either via phone or in person with a site visit. Incredibly supportive, diligent and great team of folks with a high standard of work ethic.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
14 November 2022
The great experience - from the first meeting to the installation !
It was a pleasure to go through all the processes of installing the solar system with the Goulburn Solar. The meeting was very informative, educational with plenty of advice and all our questions were answered honestly. The team was in contact with us from the start and despite the horrible wet weather which postponed the installation date many times, managed to find a time for us with their work.The team of three young and very polite technicians came on time and worked hard all day until they finished their installation perfectly.
It was such a pleasure to watch a team of workers who did a fantastic tidy job and the whole process was trouble free. At the end the leading electrician explained to us everything regarding the inverter, panels with detailed information, as well giving us hints of extra unrelated electrical issues.
We are very satisfied with the whole Goulburn Solar team of staff/employers and we can highly recommend to everyone, their expertise and dedication to all private owners and businesses.
29 September 2022
Goulburn install
The team was great with the whole process from initial consultation and design to day of installationThe installation was very tidy and I was given a thorough " walk thru " of the system and its operation
Panel rating: 5/5
Inverter rating: 5/5
01 June 2022
Everything professional with this outfit
Sales process very easy - we got initial quotes and options back quickly. A lot of sound advice via email and phone really helped get us what we wanted. Emails very clear and pros and cons well explained. Once we committed then the service continued at the same level. Good balance of communication and information about install process. Install was very good. Guys were on good form and were polite and worked well as a team. The panels were very well aligned and wiring very neat and properly conduited and clipped. Post install also excellent. My only niggle (not Goulburn Solar) is that I didn’t fully understand the energy company interaction. So didn’t understand we needed to arrange to switch plans to accommodate Solar. I had understood it “just happened”. So now we have to wait 20 days before the plan switches and therefore no credits until then. But on the long haul this is just peanuts.
01 June 2022
Very friendly, professional service
The whole process was easy, well planned and executed. Can only recommend.22 March 2022
A very trustworthy team at Goulburn Solar
The world of solar can be very technical and confusing with many systems offered by equally as many installers starting with cold callers who promise the world. I had some idea what I wanted based on personal research however, from the outset, I had so many questions. During my quote interview, the company took the time to honestly answer my long list of questions some of which were taken on notice for someone to get back to me rather than trying to spin a questionable answer. Immediately it set my mind at ease and we soon had a contract (Maxeon 5 system) and the customer service continued just as professionally and helpfully. Electrician visit answered a few more questions ... the installers were quick and professional and the final system looks very good. End result, a great customer experience and I have the system that suits my family with a long 40yr warranty on the Maxeon 5 panels!If you are thinking of solar, they are well worth the contact. And don't be fooled by their location ... Goulburn is really just up the road from anywhere in the ACT!
Panel rating: 5/5
Inverter rating: 5/5
22 February 2022
Easy to deal with, prompt and answered all questions I had. Couldn’t recommend highly enough
When they said they were coming to quote they did, meet all the deadlines they said they would, had the system up when they said they would, the team that installed it was polite happy to answer question and left the place cleaner then they found it. The installation was tidy and where I asked and after installation they pushed me in the right direction with options for suppliers of energy best suited to my solar system and usage. Would recommend to anyone!17 February 2022
Amazing end to end customer service
Goulburn Solar provided amazing customer focussed service from my first phone call to the on site visit to discuss needs through to the friendly and professional installation team.It’s great to find a friendly local based company that has good old fashioned customer service at the heart of there company culture.
13 February 2022
Exceptional provider
Great solar provider. Friendly and super efficient. All questions and concerns answered thoroughly.08 February 2022
Great Solar Installation
Excellent Solar experience from quote to installation and follow up.Conditions were challenging on the day of installation but installers handled it all very professionally under pressure.
Very happy to come away with all my solar questions answered through great customer service follow up and can now confidently take care of my own power needs with the help of the App downloaded and explained.
Very happy with amazing results at a very reasonable price.
Panel rating: 5/5
Inverter rating: 5/5
17 November 2021
Great People, Great Products, Great Service (Our Experience With Ground Mount Array + Battery Storage Install)
Despite some of the most difficult weather and ground conditions you can imagine, Goulburn Solar installed a ground mount array with Tesla Powerwall 2 battery storage for us here in Wamboin. They have helped us every step of the way from siting and design choices onwards. All our questions were answered and explanations as to workings given clearly. The system is running very well and with zero fuss or bother. We have also just received our owner's manual with all the relevant paperwork bound in. Extremely pleased with the level of service and professionalism. Thanks, Goulburn Solar!!Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
05 November 2021
Goulburn Solar quote and installation
The whole process was thoroughly professional. I was advised of options by very knowledgeable and professional sales staff who carefully looked at my needs and quoted a system that exceeded my expectations when installed.The installation team worked very hard in difficult conditions (heavy rain). Their enthusiasm, interest and professionalism were well beyond my expectations. All of the equipment they installed was high quality and well worth the cost.
I now have a brilliant off grid system that is just amazing. My thanks to a totally professional and dedicated team who went the extra. Goulburn solar come very highly commended!
28 September 2021
Fantastic service, brilliant install
From start to finish the quote and detail from the panels to the invertor were made easy to understand and assisted with our choice.The install was amazing from start to finish started when they said kept us informed as to what steps they were taking and why, no litter left behind left our premises as they found it .
Customer service was outstanding with follow up afterwards telling us where we were in the process with our provider,
Panel rating: 4/5
Inverter rating: 5/5
28 September 2021
Fantastic service and great team
These guys are the go to for your solar needs. They have great service, are friendly and are experts in the field. I cannot praise them enough for their friendly service.Panel rating: 5/5
Inverter rating: 5/5
24 August 2021
Great from start to finish
After reviewing several solar companies I was left slightly confused with all of the conflicting sites etc, I organised time to meet with Ben at their display room and couldn't of had a better experience. Was all explained to me well and had all the information I required to make an informed decision. Without being pushy at all I was comfortable to make a decision straight away. Then the installers were great too! Josh, Gab and Corey all had to deal with my 2 kids asking 1 million questions over the day and were great, the system is perfectly fit to the roof design and the Sunpower panels look awesome. Gab ran me through the system and app so we were comfortable with how it all works. Rich and Stu were involved heavily on the install and happy to answer any questions and make sure everything went smoothly. I couldn't be happier with everything and it's great to have a locally installed and maintained solar system. 5 STARS!!24 August 2021
Excellent customer service
We found Goulburn Solar an excellent company to deal with. Very professional and knowledgeable. Would recommend them.21 August 2021
Great Solar System
Everything was well explained. We were given options to choose from.The installation was done a friendly, professional team.
All follow up was taken care of.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
18 August 2021
Fantastic service, highly recommended.
Everything from the initial quote request to installation & final walk through was second to none.The customer service was fantastic. No question was to difficult. Going above & beyond to ensure we received the best possible price.
The installation team was fantastic, arriving on time, finishing on time & our property was left neat & tidy.
We cannot recommend Goulburn Solar highly enough!
We wish we installed our solar system sooner! We love it that much! Thank you!
Panel rating: 5/5
Inverter rating: 5/5
17 August 2021
Roof top solar for local business
A very professional team of staff. Excellent communication, great product knowledge and very transparent with the wole process from quote to install to support following install.16 August 2021
Great reliable
We recieved what was ordered, on time and great guys who installed our unit. Bit dissapointed that when we discussed quote and site visit we were asked if we wanted to keep track of our solar on phones/computer and the cost was a additional approx $700. When they installed it the installer said if we had internet service in Garage we could just upload a app and wouldnt cost a thing.12 August 2021
A Local Outfit with Customer’s Interests #1 Priority
‘Bit of a mine field when first considering Solar installation however Goulburn Solar made it very easy, even for the least tech savvy layperson to navigate through the process.Goulburn Solar quote and design a solar package specifically to your home maximising solar harvest.
They invite you to and are happy to listen and answer any questions through the entire process.
The operational team are well presented, professional and are meticulous when it comes to installation.
Great local business and a pleasure to deal with.
And needless to say, the savings in electricity costs is remarkable.
Panel rating: 5/5
Inverter rating: 5/5
12 August 2021
Great value solar
Terrific service and easy to talk to. Great value and fast instalment. Recommend to anyone who is in the area.Panel rating: 5/5
Inverter rating: 5/5
12 August 2021
Excellent Customer Service
The team were very thorough during our initial appointment. They were very informative, honest and forthcoming with all information.The installation team were very friendly and professional. They arrived on time, worked under difficult weather conditions and returned as promised the next day to complete the job. The team not only installed the panels they carried out a switchboard upgrade.
We had a follow up call to check that our grid connection was uncomplicated and to ensure we were happy with the service.
We feel confident with the warranties provided and there were no hidden costs.
A very straightforward and positive experience.
Thank you Goulburn Solar
08 June 2021
Fantastic. Operating well above expectations. Very efficient installation. Monitoring easy go me.
Very efficient quoting. Installed and operational in a day. Workmen polite and careful to explain the system patiently so I am confident with it. Cleaned up their work area thoroughly. I appreciated several phone calls to check all was operating well.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
13 May 2021
They made everything so easy
Right from the start they were very helpful, they kept us informed on all stages. They arrived as scheduled for installation of the system and helped with grid installation.14 April 2021
Professional, Ethically-Motivated Company.
Sales process was the most informative and economical of the 4 companies we made enquiries to.The installation was seamless. The gentlemen were punctual and polite and were happy to answer our questions. They even tidied-up a couple of tiles on our roof that had gone a bit wayward!
There was no evidence left that tradesmen had even been there...except for the panels of course!!
Goulburn Solar did all connections and gave sound advice.
We were referred to Goulburn Solar by some friends who were also very happy with their system. Win, win!
11 November 2020
Original Review on 12-03-2020:
Goulburn Solar and The Hall's
Evert thing was GREAT Solar Quotes and Goulburn Solar service and all round nice people8 months later we asked Brent: "Are you happy with the performance of your system so far?"
All Good
Highly recommend
The pre sale quoting an response to questions was good.System installation went well and on site staff were approachable, professional and cleaned up after completion.
Ongoing support has been excellent.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5