Goulburn Solar

Goulburn Solar Reviews

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5.0

Based on 57 ratings

About

With over a decade of solar installations in Goulburn, we are your local solar professionals with 3 in house CEC Accredited installation teams, with dedicated servicing, support and monitoring for our customers.

 

 

Reviewers report paying: $11,800 - $15,300 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

Battery brands previously installed

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Goulburn Solar Reviews (57)

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Average Scores

5.0/5

Value for money

5.0/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 51
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Exceptional Solar Panel Installation Service

I recently had solar panels installed on my roof by Goulburn Solar, and I'm thrilled with the results.
From the initial consultation to the final installation, their team was professional, knowledgeable, and efficient.
They customized a solution to meet my needs, and the installation was completed seamlessly.
I'm looking forward to enjoying the benefits of reduced energy bills and having a smaller carbon footprint.
I highly recommend Goulburn Solar to anyone considering solar panel installation.
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Goulburn Solar. A cut above the rest. Designed & delivered a great battery-system solution.

We have an existing 10kw system servicing a 3 phase property; looking for a dependable and capable provider to upgrade our system with batteries for day-to-day running and backup. Fortunately for us, we decided on Goulburn Solar to help us out. The team at Goulburn Solar are really a cut above the rest in terms of experience, system design, technical skill, know-how and customer service. Unlike the other solar providers in our area (some very large and reputable) Goulburn Solar took the time and really worked with us to design a solution that really works for us, whereas some others were just happy to provide a cookie-cutter solution (and in one case, choose to up-sell and provide us the most expensive solution). The system is operating like a dream and we couldn't be happier. We are so glad we did our homework and went a little further afield to find Goulburn Solar, who we know, will be there for us in the long run.
Inverter rating: 5/5
Battery rating: 5/5
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Excellent company and great installation

12 months ago I had Goulburn Solar install a solar system to my home that I am extremely happy with. I did not hesitate to get them to quote a Tesla Power wall recently. The quote was supplied quickly with ample details needed to help me make my decision and Richard was more than happy to answer any further questions I had. The equipment was ordered and a date set for installation. Dan and the team took care of the installation which was done in a day and everything that needed to be done was handled with professionalism by Goulburn Solar. Big shout out to Richard especially for the excellent customer service. Also these guys do all their own work by their own team (not subcontractors) which is great piece of mind. Highly recommended.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Battery installed.

Sales & quoting process was easy.
Installation was great & very helpful with information.
Customer service 11 out of 10.

Inverter rating: 5/5
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Great company to deal with from sales to installation.

Goulburn Solar are a great company to deal with. Professional and friendly staff from first contact right through to installation. There are many solar companies out there all competing for your business, but if you want a company that will sell you a quality product and still be there years after installation, then go to Goulburn Solar.

The whole experience is great, they take the time analyse your usage and recommend a system to suite your needs.

The installation process was handled with a lot of skill. Everything is done properly, the wiring is all neat and tidy and they explain the system to you before they leave. Their staff are friendly and most importantly, they're all employed by Goulburn Solar. You deal with the one company from sales to installation.

Before they leave, they help you download the system app and show you all the key features. I can monitor my system on a daily basis.

Thoroughly recommend Goulburn Solar

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Goulburn Solar: First-Rate Installation and Customer Care

From the outset, Goulburn Solar impressed me with their professionalism and knowledge. The visit to their showroom was fantastic – the sales team were knowledgeable, patient, and talked me through all my options. They helped me design a system that perfectly fit my needs and budget, maximising value for money.

The quality of the system they recommended is top-notch. SunPower Performance panels, Enphase Microinverters, and a SunPower Reserve battery – it's a powerful combination that gives me peace of mind. I'm confident I'm getting the best possible performance and reliability. On top of all that, it has almost eradicated my electricity bill!

Now, let's talk about the installation itself. Given the unique layout of my roof, I was a little apprehensive, but the Goulburn Solar team completely allayed those concerns. The installers were polite, punctual, safe and incredibly tidy. They worked efficiently and left the job site spotless. It was clear they take great pride in their craftsmanship.

The entire project, from the initial quote to the final installation, was managed seamlessly. The Goulburn Solar team kept me informed throughout the process, especially during the grid application stage, and readily answered any questions I had. Their customer service is truly exceptional, both from the sales and installation perspectives.

Overall, I couldn't be happier with my experience with Goulburn Solar. After everything was said and done, I felt like part of the family (which is awesome because they are a family owned and operated business!). They delivered exceptional value, a top-quality system, and outstanding customer care. If you're looking for a solar installer in the Goulburn area, I highly recommend them!

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Effortless Solar Excellence

Absolutely thrilled with the exceptional service provided by Goulburn Solar! From start to finish, every aspect of the process exceeded my expectations.

The sales and quoting process was incredibly smooth and transparent. The team took the time to thoroughly explain all the available options and tailored a solution perfectly suited to my needs and budget.

The installers were polite, tidy, and punctual. The attention to detail they demonstrated was truly impressive, leaving no mess behind and ensuring everything was working before leaving.

Overall, I couldn't be happier with my decision to choose Goulburn Solar. I have had the system for over 12 months and have estimated 3k in savings from our bills. I would highly recommend them to anyone considering solar installation.

Panel rating: 5/5
Inverter rating: 5/5
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Happy solar customers

Purchased a 17kW system and was installed late March of 2023.
The first initial contact my husband and i had with Goulburn Solar was a consultation in the showroom. We found this very informative to be able to physically see what products and gear we were getting quoted.
When it come to the day of the install one of the team members had knocked on the door to make us aware of what is going to happen and if they will need to turn the power off.
For us oldies we felt supported as we aren't very tech savvy for our monitoring as we also got 2 batteries installed.

Overall felt very comfortable with all the work.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Experience and honesty

The sales team were very open in information, even to a point of admitting some components were better than others but explaining why and what was a good product,
The electricians were really informative and educational and the install team was super efficient and took pride in their work!

Panel rating: 5/5
Inverter rating: 5/5
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Knowledgeable, professional, reputable and honest with quality equipment.

Purchased a 7.8kW system featuring sunpower panels. On doing my own research i was glad to see there was no "second hand car salesmen" tactics. The information on the panels and inverter was all honest, upfront and clearly explained.
The install was done very efficiently with safety gear, the in house team with no contractors was a nice touch also. They all seemed to take pride in their work and know their roles very well.
The head installer also talked everything through with my partner in my absence and follow up contact from the sales team and other electricians to make sure our install was working as intended was a welcome cherry on top.

All paper work and anything was handled by the team. I literally got to enjoy a set up and installed package and see the savings start rolling in. YAY

Panel rating: 5/5
Inverter rating: 5/5
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Goulburn Solar

Fantastic local business. I couldn’t be happier with the system and the service.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Excellent installation and performance.

Our initial contact with Goulburn Solar was very encouraging; options, installation design, timing, costs and benefits were all explained in detail.
When it came to the installation, the site time arrived when promised and the whole system was installed in one day and done with great attention to detail and neatness,
The system works perfectly and we are delighted.
Goulburn Solar is an impressive company and very much customer-focussed. We thoroughly recommend them.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Incredible team, Incredible product.

Goulburn Solar were thorough in their quoting and helped guide us to develop the best system for the property.

The installation was efficient and every member of the team were polite, friendly and left no building mess afterwards.

The customer service is next to none, everyone I've spoken to have always followed up, helped out either via phone or in person with a site visit. Incredibly supportive, diligent and great team of folks with a high standard of work ethic.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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The great experience - from the first meeting to the installation !

It was a pleasure to go through all the processes of installing the solar system with the Goulburn Solar. The meeting was very informative, educational with plenty of advice and all our questions were answered honestly. The team was in contact with us from the start and despite the horrible wet weather which postponed the installation date many times, managed to find a time for us with their work.

The team of three young and very polite technicians came on time and worked hard all day until they finished their installation perfectly.

It was such a pleasure to watch a team of workers who did a fantastic tidy job and the whole process was trouble free. At the end the leading electrician explained to us everything regarding the inverter, panels with detailed information, as well giving us hints of extra unrelated electrical issues.

We are very satisfied with the whole Goulburn Solar team of staff/employers and we can highly recommend to everyone, their expertise and dedication to all private owners and businesses.
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Goulburn install

The team was great with the whole process from initial consultation and design to day of installation
The installation was very tidy and I was given a thorough " walk thru " of the system and its operation

Panel rating: 5/5
Inverter rating: 5/5
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Everything professional with this outfit

Sales process very easy - we got initial quotes and options back quickly. A lot of sound advice via email and phone really helped get us what we wanted. Emails very clear and pros and cons well explained. Once we committed then the service continued at the same level. Good balance of communication and information about install process. Install was very good. Guys were on good form and were polite and worked well as a team. The panels were very well aligned and wiring very neat and properly conduited and clipped. Post install also excellent. My only niggle (not Goulburn Solar) is that I didn’t fully understand the energy company interaction. So didn’t understand we needed to arrange to switch plans to accommodate Solar. I had understood it “just happened”. So now we have to wait 20 days before the plan switches and therefore no credits until then. But on the long haul this is just peanuts.
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Very friendly, professional service

The whole process was easy, well planned and executed. Can only recommend.
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A very trustworthy team at Goulburn Solar

The world of solar can be very technical and confusing with many systems offered by equally as many installers starting with cold callers who promise the world. I had some idea what I wanted based on personal research however, from the outset, I had so many questions. During my quote interview, the company took the time to honestly answer my long list of questions some of which were taken on notice for someone to get back to me rather than trying to spin a questionable answer. Immediately it set my mind at ease and we soon had a contract (Maxeon 5 system) and the customer service continued just as professionally and helpfully. Electrician visit answered a few more questions ... the installers were quick and professional and the final system looks very good. End result, a great customer experience and I have the system that suits my family with a long 40yr warranty on the Maxeon 5 panels!
If you are thinking of solar, they are well worth the contact. And don't be fooled by their location ... Goulburn is really just up the road from anywhere in the ACT!

Panel rating: 5/5
Inverter rating: 5/5
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Easy to deal with, prompt and answered all questions I had. Couldn’t recommend highly enough

When they said they were coming to quote they did, meet all the deadlines they said they would, had the system up when they said they would, the team that installed it was polite happy to answer question and left the place cleaner then they found it. The installation was tidy and where I asked and after installation they pushed me in the right direction with options for suppliers of energy best suited to my solar system and usage. Would recommend to anyone!
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Amazing end to end customer service

Goulburn Solar provided amazing customer focussed service from my first phone call to the on site visit to discuss needs through to the friendly and professional installation team.

It’s great to find a friendly local based company that has good old fashioned customer service at the heart of there company culture.
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Exceptional provider

Great solar provider. Friendly and super efficient. All questions and concerns answered thoroughly.
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Great Solar Installation

Excellent Solar experience from quote to installation and follow up.
Conditions were challenging on the day of installation but installers handled it all very professionally under pressure.

Very happy to come away with all my solar questions answered through great customer service follow up and can now confidently take care of my own power needs with the help of the App downloaded and explained.
Very happy with amazing results at a very reasonable price.

Panel rating: 5/5
Inverter rating: 5/5
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Great People, Great Products, Great Service (Our Experience With Ground Mount Array + Battery Storage Install)

Despite some of the most difficult weather and ground conditions you can imagine, Goulburn Solar installed a ground mount array with Tesla Powerwall 2 battery storage for us here in Wamboin. They have helped us every step of the way from siting and design choices onwards. All our questions were answered and explanations as to workings given clearly. The system is running very well and with zero fuss or bother. We have also just received our owner's manual with all the relevant paperwork bound in. Extremely pleased with the level of service and professionalism. Thanks, Goulburn Solar!!
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Goulburn Solar quote and installation

The whole process was thoroughly professional. I was advised of options by very knowledgeable and professional sales staff who carefully looked at my needs and quoted a system that exceeded my expectations when installed.

The installation team worked very hard in difficult conditions (heavy rain). Their enthusiasm, interest and professionalism were well beyond my expectations. All of the equipment they installed was high quality and well worth the cost.

I now have a brilliant off grid system that is just amazing. My thanks to a totally professional and dedicated team who went the extra. Goulburn solar come very highly commended!
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Fantastic service, brilliant install

From start to finish the quote and detail from the panels to the invertor were made easy to understand and assisted with our choice.
The install was amazing from start to finish started when they said kept us informed as to what steps they were taking and why, no litter left behind left our premises as they found it .
Customer service was outstanding with follow up afterwards telling us where we were in the process with our provider,

Panel rating: 4/5
Inverter rating: 5/5
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Fantastic service and great team

These guys are the go to for your solar needs. They have great service, are friendly and are experts in the field. I cannot praise them enough for their friendly service.
Panel rating: 5/5
Inverter rating: 5/5
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Great from start to finish

After reviewing several solar companies I was left slightly confused with all of the conflicting sites etc, I organised time to meet with Ben at their display room and couldn't of had a better experience. Was all explained to me well and had all the information I required to make an informed decision. Without being pushy at all I was comfortable to make a decision straight away. Then the installers were great too! Josh, Gab and Corey all had to deal with my 2 kids asking 1 million questions over the day and were great, the system is perfectly fit to the roof design and the Sunpower panels look awesome. Gab ran me through the system and app so we were comfortable with how it all works. Rich and Stu were involved heavily on the install and happy to answer any questions and make sure everything went smoothly. I couldn't be happier with everything and it's great to have a locally installed and maintained solar system. 5 STARS!!
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Excellent customer service

We found Goulburn Solar an excellent company to deal with. Very professional and knowledgeable. Would recommend them.
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Great Solar System

Everything was well explained. We were given options to choose from.
The installation was done a friendly, professional team.
All follow up was taken care of.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Fantastic service, highly recommended.

Everything from the initial quote request to installation & final walk through was second to none.

The customer service was fantastic. No question was to difficult. Going above & beyond to ensure we received the best possible price.

The installation team was fantastic, arriving on time, finishing on time & our property was left neat & tidy.

We cannot recommend Goulburn Solar highly enough!

We wish we installed our solar system sooner! We love it that much! Thank you!

Panel rating: 5/5
Inverter rating: 5/5
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Roof top solar for local business

A very professional team of staff. Excellent communication, great product knowledge and very transparent with the wole process from quote to install to support following install.
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Great reliable

We recieved what was ordered, on time and great guys who installed our unit. Bit dissapointed that when we discussed quote and site visit we were asked if we wanted to keep track of our solar on phones/computer and the cost was a additional approx $700. When they installed it the installer said if we had internet service in Garage we could just upload a app and wouldnt cost a thing.
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A Local Outfit with Customer’s Interests #1 Priority

‘Bit of a mine field when first considering Solar installation however Goulburn Solar made it very easy, even for the least tech savvy layperson to navigate through the process.
Goulburn Solar quote and design a solar package specifically to your home maximising solar harvest.
They invite you to and are happy to listen and answer any questions through the entire process.
The operational team are well presented, professional and are meticulous when it comes to installation.
Great local business and a pleasure to deal with.
And needless to say, the savings in electricity costs is remarkable.

Panel rating: 5/5
Inverter rating: 5/5
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Great value solar

Terrific service and easy to talk to. Great value and fast instalment. Recommend to anyone who is in the area.
Panel rating: 5/5
Inverter rating: 5/5
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Excellent Customer Service

The team were very thorough during our initial appointment. They were very informative, honest and forthcoming with all information.
The installation team were very friendly and professional. They arrived on time, worked under difficult weather conditions and returned as promised the next day to complete the job. The team not only installed the panels they carried out a switchboard upgrade.
We had a follow up call to check that our grid connection was uncomplicated and to ensure we were happy with the service.
We feel confident with the warranties provided and there were no hidden costs.
A very straightforward and positive experience.
Thank you Goulburn Solar
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Fantastic. Operating well above expectations. Very efficient installation. Monitoring easy go me.

Very efficient quoting. Installed and operational in a day. Workmen polite and careful to explain the system patiently so I am confident with it. Cleaned up their work area thoroughly. I appreciated several phone calls to check all was operating well.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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They made everything so easy

Right from the start they were very helpful, they kept us informed on all stages. They arrived as scheduled for installation of the system and helped with grid installation.
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Professional, Ethically-Motivated Company.

Sales process was the most informative and economical of the 4 companies we made enquiries to.
The installation was seamless. The gentlemen were punctual and polite and were happy to answer our questions. They even tidied-up a couple of tiles on our roof that had gone a bit wayward!
There was no evidence left that tradesmen had even been there...except for the panels of course!!
Goulburn Solar did all connections and gave sound advice.
We were referred to Goulburn Solar by some friends who were also very happy with their system. Win, win!
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Original Review on 12-03-2020:

Goulburn Solar and The Hall's

Evert thing was GREAT Solar Quotes and Goulburn Solar service and all round nice people Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Brent: "Are you happy with the performance of your system so far?"

All Good
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Fantastic experience

From the initial quote to the install and after service, I couldn't have asked for a better experience. They helped us with everything from deciding which system to choose, to helping connect to the grid. Our need for solar was to save money, this has definitely happened. During our initial meeting, we were told how much we could expect to save on our electricity bill by having the solar system installed. We were complete newbies to the solar world so took a chance with this company and am so thankful that we did. Our bills are a quarter of what they once were, my husband particularly enjoys watching how much we are making/saving on the app! Goulburn Solar arrived when they said they would, completed the job when they said they would and were extremely respectful of our property. It's been a couple of years since install and the system has pretty much paid for itself with the amount we have saved on our electricity bill. The aftercare and customer service from Goulburn Solar is also still ongoing, with them checking in if they notice any issues that may affect us. I have recommended Goulburn Solar to family and friends and would happily continue to do so.
Panel rating: 5/5
Inverter rating: 5/5
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Highly Commended - Fantastic Team Effort

From initial inquiry to completion, the staff at Goulburn Solar were passionate, professional, knowledgeable and courteous.

This professionalism started with patiently discussing our initial inquiries about solar cost benefits and equipment options & costs.

The installation process, despite rain delays, was considered, efficient, timely and reflected the best examples of 'tradesman-like' work.

The commissioning, user instruction and handover was handled with patience and passion.

We are delighted to recommend Goulburn Solar for your next solar project

Panel rating: 5/5
Inverter rating: 5/5
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Quality Regional Provider

Sales and service were outstanding. I was provided with all of the relevant information I needed to make my choices. The installation was so much easier than I expected and everything went smoothly. I would highly recommend Goulburn Solar
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Awesome to deal with!!

Awesome to deal with, very professional and the system is a very high quality.
Panel rating: 5/5
Inverter rating: 5/5
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First class.

The whole process from quote, installation and follow up was extremely professional. The system has been in operation since April 2018 without a problem,couldn't be happier with the system,service and staff.Would not hesitate recommending Goulburn Solar to anyone contemplating investing in a solar system.

Eddie Hamilton

Panel rating: 4/5
Inverter rating: 5/5
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These guys know what they're talking about

The best decision we made when building our house was choosing Goulburn Solar. Stuart and Phil really know what they are talking about. There is no big sales push, just a team of experts finding the best solution and laying out the options. From quote to installation and now over a year later the service is still 100%. We couldn't be happier.
Inverter rating: 5/5
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Professional and Honest Local Company

The Team at Goulburn Solar Brokers are the real deal, they installed a large system at my Business and at my home and 3 years later it continues to exceed expectations. They took the time to review our needs, explain all that would benefit us financially and the excellent service didn’t finish once the system was installed, they continued to review the performance to ensure what they sold was doing what they said it would.
Panel rating: 5/5
Inverter rating: 5/5
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Excellent service and results!

I can highly recommend the work of Stuart and his team at Goulburn Solar, based on work they did for me and an installation at my parents'. They did a brilliant job on the installation, and were fast, tidy, professional. They were clear about the whole process and assisted in grid connection and everything that was additionally needed. They also did a great job of a full meter board upgrade, and installation of our Catch Hot Water system. I've been very happy with the results and any follow up questions that I have had since then, and I know that my parents' feel the same way about their installation.
Panel rating: 5/5
Inverter rating: 5/5
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Highly Professional team

The team at Goulburn Solar were very professional from the time of Gabby doing the quote to the installation and after service advise etc , the main focus of Goulburn Solar are local service which they delivered in spades ! always on time . the boys doing the installation took great care , were polite , workmanship was first rate, they take pride in their work and it shows. Goulburn Solar was not the cheapest but the quality of there products and their service is well worth the extra , a few little problems after the install due to software up grades , but Stuart was always there straight away to fix any problems, again that's why I buy local. I highly recommend Goulburn Solar to anyone looking for a top notch system installed by pure professionals. cheers James
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Highly recommended local business

We followed up a number of highly positive recommendations from very satisfied customers of Goulburn Solar. We had installed a 5.67 kW system on our business premises. At all stages of the sales and installation processes, Stu and his team were highly professional and reliable. The obvious passion for what they do was an added bonus. The quality of available photovoltaic cells and inverters was clearly explained, and any questions that arose at any stage of the installation were always promptly answered. The ease of communication at all stages was greatly appreciated: we were always notified in plenty of time when different aspects of the work was to be performed. To minimise disruption to our business, the work that necessitated the power to be cut off was carried out on a Saturday. The whole installation process went so smoothly.
After installation Stu organised for the grid connection to be set up. We were even provided with a timeline in which the subsequent processes took place, and who we could contact if the connection exceeded a reasonable length of time.
The customer service we received throughout was exemplary. We would not hesitate to recommend Goulburn Solar.

Panel rating: 5/5
Inverter rating: 5/5
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Top quality local business!

We recently had a substantial system installed on our property by Goulburn Solar and the quality and service was outstanding. Right from the initial quote Phil and his team acted with the utmost professionalism and it is clear they are experts in their field. The follow up service has been flawless – they are proactive in making sure the system is running at optimum levels and have always been prompt and responsive to any questions. We highly recommend Goulburn Solar to anyone looking for a top notch system installed by pure professionals.
Panel rating: 5/5
Inverter rating: 5/5
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