East Coast Energy Solutions Pty Ltd Reviews

Based on 9 ratings Aus Ranking

  • 5 star 1
  • 4 star 7
  • 3 star 1
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.11
  • System Quality
    4.22
  • Customer Service
    4.44
  • Installation
    4.50

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About East Coast Energy Solutions Pty Ltd, Solar Installers

East Coast Energy Solutions Pty Ltd
East Coast Energy Solutions Pty Ltd is a SolarQuotes Client (what does this mean?)
ABN: 78 624 767 782  ABN active since 02 Mar 2018 | East Coast Energy Solutions Pty Ltd
verified
ACN: 624 767 782  ACN active since 02 Mar 2018 | East Coast Energy Solutions Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
QLD: 85206  East Coast Energy Solutions Pty Ltd 
verified

East Coast Energy Solutions are local electrical contractors, specialising in renewable energy. With over 10 years of experience in the solar industry you can be sure we can find a solution to suit your energy needs.

 

What East Coast Energy Solutions offers: 

• Certified Silver Master Electricians, REC Solar Professional, Fronius Service Partner & Tesla Certified Installer.

• Grid-Connect, Hybrid & Off-Grid certified installers.

• We don’t use sub-contractors. All installers are long term in-house trained employees.

• Your quote will include everything. There will be no hidden charges.

• Talk to our sales consultant about Green loans – the secret behind zero cost Solar.

• As Electrical contractors and Master Electricians, we can also assist you with general electrical work & air-conditioning installations.

• 10 Year Warranty on the installation of your system.

East Coast Energy Solutions Pty Ltd Solar Reviews

Fantastic installers

Higher end quality product for a good price, installers were great guys. Show additional information

Range of options

A bit slower off the mark than the other companies with getting to us for quoting but nice person and we didn’t feel pressured. Company was happy to mix and match product and pricing offering several quotes at our request. Probably should have asked a few more questions about installation as bought larger system with 2 inverters and apparently one just pumps power to the grid all the time and it’s probably the one should have been house connected due to western side and producing powers later into afternoon when higher energy use in the household with air conditioning. Very young installation team who were nice and professional enough but didn’t really explain much about inverter setup or reading the data. All up happy but still have some questions about metering which I am currently waiting on the power company to connect up so I can see if that’s the problem with the smart meter showing as having a problem. I’m sure the company will be happy enough to answer my questions Show additional information

Went according to plan.

Sales person gave us a couple of options with pros and cons of both. Did all the paper work for us. Put it up earlier than we thought they would. Show additional information

Have a lot of tickets for installation

Initially responded quickly. Happy to explain how things work and such. Did so in a non-judgmental / spoken down to way.
Needed some prompting to email things they said they were going to. Have the wrong bsb on quote. Sent the owner emails that he never acknowledged - e.g. "your bsb is incorrect on your quote, just letting you know" "please find attached the receipt for payment for the system" or a thank you, which would have been nice.
The installers from the company were LOVELY. Can't stress this enough, prompt and tried to help out as much as they could. Needed to come back the next day to install the panels as 2 people hadn't installed a 10.71kw system on their own. Felt for them being on the roof in the heat! The install went well, the Fronius system had some wifi issues but the guys sorted it out.
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System to be installed 16/09/2019. Customer medical issue delayed installation.

Happy with sales/quoting process. As stated installation still to happen. Other considered company representative was extremely rude and was ruled out on that basis. Show additional information
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We bought two 6kw solar system. One for our farm and the other for our investment property in Atherton. We are happy with East Coast Energy Solution people as they have been very helpful throughout the installation process. Show additional information
Chris at East Coast Energy Solutions was very prompt with providing a quote and provided excellent service throughout the whole installation. He has since been around again and commissioned wifi monitoring of the inverters for us. All in all a great experience and very speedy response with quote and installation. Show additional information
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