Shining Solar Energy Pty Ltd

Shining Solar Energy Pty Ltd Reviews

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4.8

Based on 55 ratings

About

We are building a sustainable Energy Future

Our aim is to make the process of going Solar as easy and seamless as possible. We offer the highest quality products and employ only in-house, CEC approved and registered installers so you can be assured everything is done right.

We offer a one stop solution, providing only tier-one (the best) panels and inverters to fit your needs and budget – both for commercial and residential properties.

Shining Solar is committed to customer service and we will assist you in any way we can after installation has taken place.

Reviewers report paying: $2,900 - $6,800 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Shining Solar Energy Pty Ltd Reviews (55)

Show Most Recent reviews from All time

Average Scores

4.8/5

Value for money

4.6/5

Quality of System

4.8/5

Installation

4.8/5

Customer Service

  • 5 star 31
  • 4 star 23
  • 3 star 1
  • 2 star 0
  • 1 star 0

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Original Review on 06-04-2023:

Happy enough.

The sales process was easy and I received a quote quickly. The company seems to have a good range of products and was happy to adapt as needed to suit my requirements. The installation was delayed due to delays in the availability of products, but once booked went ahead quickly and professionally. I was broadly happy with customer service although it was a bit hard to get onto anyone after the install. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 3/5
Installation: 4/5
Customer Service: 3/5

10 months later we asked Kerryn: "Are you happy with the performance of your system so far?"

Seems to be working ok.
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Optimized Proposal and Fast Installation

I recently had Shining Solar install solar panels in my home, and the experience was top-notch from start to finish!

Professional Sales: The sales process with Shining Solar was exceptional. The sales team took the time to understand my budget constraints and provided a proposal that was not only optimized for cost but also included the best equipment available in that price range. Their professionalism and commitment to meeting customer needs stood out throughout the sales process.

Fast Installation: I was amazed at how efficiently the Shining Solar team worked. 5 engineers showed up and started the installation in a highly organized manner. They completed the entire installation in just 4 hours! The speed and precision of their work were truly impressive.

I highly recommend Shining Solar for their fast and efficient installation and their dedication to providing top-notch service. Kudos to the entire team!

Panel rating: 5/5
Inverter rating: 5/5
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Very happy - would recommend.

Everything was smooth, price was great, components great, installers did a good job and left the place tidy. Only downside was that they made an error when submitting the meter reconfiguration request to my retailer which has caused me some minor hassle/delay with being able to export. Overall I am very satisfied and would not hesitate to recommend this group to friends and family.
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All round great service

Shining Solar Energy were one of three quotes referred from SolarQuotes.com.au. Prins was the sales advisor and was extremely attentive and friendly, but not overly pushy. He provided a quote the very next day and politely followed up to clarify the specs and ensure it met my energy needs. The quote was the most competitive of the three I had received and I was able to make a few tweaks through several discussions with Prins to tailor it to my budget. The solar guys arrived as planned at exactly 8am and carried about their business with installing the inverter and wiring, despite the wet weather. They cleaned after themselves and unfortunately due to poor weather conditions had to return another day to install the panels. The entire process was seamless and I was left completely satisfied with the service provided from sales to install and activation. Prins would always return my calls and emails. I would not hesitate to recommend Shining Solar Energy to family and friends.
Inverter rating: 5/5
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Original Review on 30-11-2022:

Great to deal with

I found Manny was very easy to contact and talk to and answered all my questions (some before I even asked them). The installation team were great, punctual very tidy and quick. System was installed before lunch time. Josh went through the operation with me and the company organized the whole process of inspection and connection to grid.
Thanks Shining Solar!
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Neil: "Are you happy with the performance of your system so far?"

Very happy with the system, very easy to set and forget.
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Great experience

Shining Solar were great. Competitive price, clear and helpful in communications and a quick a painless installation processs
Inverter rating: 1/5
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Quality and Service

Hi
Jim from shining solar was very helpful and the process was very easy .Jim helped with get the government rebates and got the best system for our needs .He organised the installation which was done in 6 hours and the team were friendly and helpful .
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Excellent experience

Sales and install personal were extremely professional, knowledgeable and friendly
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An incentive was offered by Shining Solar Energy Pty Ltd for this review. Learn more here.

Great service, professional team.

The team at Shining Solar were very professional and prompt in quoting, installation and post sales service. Very happy with the product.
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An excellent process from quote to installation

We took our time and got 6 quotes. Settled on Shining Solar Energy after an excellent experience with Prins from the company. He allowed us to take our time, answered all queries promptly, helped us through the government subsidy/loan application and was not pushy. The system chosen had the longest warranty periods we found (25 years on the cells, 10 years on the invertor) and will accommodate possible future battery and a charger for an EV if required. The installation was done in a day by an excellent crew led by Andrew. Full clean up and no fuss. A professional process from start to finish and we are happy with the outcome.
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Shining Solar - great from quote to install

Installation was very smooth, information clear, great experience so far.
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15Kw 3 phase with 17.1Kw panels

Quick and easy install. Got it up and running quickly after inspection. Jim was a great sales person and easy to deal with. Grid connection was all done by shining solar. Can't fault them.
Panel rating: 5/5
Inverter rating: 5/5
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Shining Solar a Shining Example

Shining Solar were fantastic to work with. Jim was great, answering all our questions clearly, and giving us options. Jim also helped us through the rebate and post install connections with easy to follow instructions. Joshua and his team turned up on time, and worked quickly and efficiently to install the panels and inverter. Joshua was also happy to answer questions and explain the process. All up it was a smooth process and happy experience.
Panel rating: 5/5
Inverter rating: 5/5
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So cheap and Easy!

Jimmy s was great and very professional. Had no issues and for me in for an earlier appointment also so I wouldn’t wait as long. His boys were super professional and had it installed and running in no time.
Inverter rating: 5/5
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An incentive was offered by Shining Solar Energy Pty Ltd for this review. Learn more here.

Solar Panels Installation

The quote process was fast and the installation was done within a week.
The installer was efficient and polite and explained the process.
The grid connection had a few issues with Simply Energy.
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Highly recommended installer

Their quote was competitive. Without asking I was provide two prices, a budget system and a premium system. They gave honest advice, and an on-site inspection. They installed when they said they would. A fuss free quality installation. I'm very happy.
Panel rating: 5/5
Inverter rating: 5/5
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professional at a reasonable price ????

I requested solar quote to supply quotes.

Shining solar was the 1st to reply and their quote was within the expected price range.

Shining Solar had site visit as well.
I accepted the quote after the rebate was approved.
No deposit required
They gave me an installation date which was in less than a month time.

The installer arrived on the day and I found that they were an in-house technicians. Very familiar to the works needed to be done.

In a few hours, the job is completed.

I then pay the price as quoted.

There were a few rain storms in the last few weeks, no leakage found from the roof.

Perfect

Panel rating: 5/5
Inverter rating: 5/5
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Easy process

The whole process was easy, installation was great, so tidy and careful. Can not fault them. Highly recommend.
Inverter rating: 5/5
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Original Review on 09-08-2022:

Best price

Best price compared to the other vendors recommended by the team Original ratings

Panel rating: 5/5
Inverter rating: 3/5

Value for money: 5/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 5/5

10 months later we asked Ali: "Are you happy with the performance of your system so far?"

There hasn't been any issues as such, I haven't had to get customer service from the installers so can't comment on that but the performance seems alright.
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Very happy customer

From the quoting to the finished product, Shining Solar did an excellent job. Their customer service was very professional in all aspects. From Jim (Marketing and Sales) to the installation team, which was led by Andrew, they were very polite and informative. Apart from completing the paperwork in order to get the government grant, Shining Solar organised all other requirements. Highly commendable.
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An incentive was offered by Shining Solar Energy Pty Ltd for this review. Learn more here.

Flawless installation!

Shinning solar communicated very well and arranged a good installation. The installation was very good and they cleaned up after themselves. They assisted in organising the grid connection and included me in emails to my retailer to keep me abreast of progress.
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Timely and clear communication and install.

Would recommend: honest and clear information, we’re able to remove old solar hot water panels.
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An incentive was offered by Shining Solar Energy Pty Ltd for this review. Learn more here.

Great value for money

Shining provided a solar solution that suited our roof configuration and was value for money versus others. Jim is easy to talk to and will seek answers from his technical people when required. Andrew led the install and did a thorough job.
Panel rating: 5/5
Inverter rating: 5/5
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Good value installation and excellent sales and service

I was contacted promptly and quote was provided with various panel and inverter options. Good follow up on various questions I had. Once quote was accepted the installation was arranged promptly and on the day a very efficient team attended, job done within four hours with everything cleared away and new system ready for operation. Supplier coordinated with CEC and system was certified within a week. Very pleased with the outcome and would recommend this supplier.
Inverter rating: 4/5
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Prompt & professional installation

Punctual quoting and response to followup questions. Also quick time from quote acceptance to installation. Installation looks professional and seems to be working well. Waiting to see the first bill to confirm.
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Fast installation, great price

The installation happened even earlier than we expected! We weren't given much notice, but it was terrific. All the companies who quoted seemed great, but at the lowest price Shining Solar did an excellent job and I would highly recommend them.
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Great recommendation.

Service, price, installation… couldn’t fault them! Really good customer service and communication. Beat the price on another companies offer.
Panel rating: 5/5
Inverter rating: 5/5
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Would highly recommend

From start to finish I’ve been really happy with Shining Solar. They’ve been really flexible and accommodated for my steep learning curve with lots of advice and many tweaks to the initial specification of the system. The turnaround time from final quote to installation was excellent - especially given the weather in Melbourne at the moment. Really impressed with these guys and would lent hesitate to recommend.
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Excellent customer service and professional installation team

I recently install a 6.6kW solar system and had the best experience with Shining Solar. From the initial contact to answering some of dumb questions to accommodating changing design requirements, Jim was always patient, responsive and courteous.

The installation team were punctual, completed the work and cleaned up all debris after the installation. They explained everything they were doing making me feel very comfortable.

Once installed everything else was taken care of, very happy with the entire experience.

Panel rating: 5/5
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Great sales and install experience

Jim made it easy and seamless. Shining Solar got me slotted me in time. They were also accommodating to my requirements. The guys who came to do the install were polite, put in the effort despite the intermittent rain and got it done. Even got the roof tile issues sorted. Happy that it's all sorted before the holiday season.
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Shining Solar 10kw system for the win!

Great sales person. Really knew what he was talking about and listened to what I actually wanted and put togther a system that suited my needs and expectations.

Then the installers that came to my house were very good. Polite, professional near and tidy and also listened to my wants and needs. I wanted certain things done and they were more then happy to do what I asked.

Even when the inspector came to look over the system he acknowledged how good of an install it was.

Once installed they took care of everything else to get it connected, I didn't have to do anything.

The overall experience was just great and my system is performing exceptionally well so far, it has been on now for 2 months and record day so far have been 70.2kwh produced on a sunny day in October

Panel rating: 5/5
Inverter rating: 5/5
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Easy

Really easy to get a quote, which was tailored to suit what I wanted, at a very good price. Salesperson was not pushy at all. Installation was quick and very neat. System is working as expected. Would highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
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Very neat installation.

Installer are polite and tidy. Installation is very neat and performance of the system is great so far.
Panel rating: 5/5
Inverter rating: 5/5
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Professional team ensured a smooth installation

Very polite and professional. Arrived on time and took the time to answer my questions
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Excellent Service

Shinning Solar were excellent to deal with, "Manny" was extremely helpful and patient talking me through the process and explaining all aspects of the system.
Installation Team were on time, polite and very courteous, very competitive price.
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Original Review on 08-12-2021:

Number 1 to Solar quotes.

Sales person (Manny) was excellent to deal with, nothing seemed too much, also gave me a good deal when I upgraded the panels. The crew who did the install were 2nd to none, they arrived before time, explained exactly what they were going to doing and on finishing did a clean up.
Shinning Solar organised everything after the install for the grid connection. All I did was confirm with my provider my plan I was going onto. Very good experience with Shinning Solar.
Thanks Solar quotes.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Paul: "Are you happy with the performance of your system so far?"

The system we selected with the help of Manny, is exactly what we expected.
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Shining Solar - review

Communication from company positive and timely follow up.
Quote easy to understand and information required by Solar Vic provided.
All staff dealt with were positive and well informed.
Installation date was set and all went as promised. Trades were on time, tidy, polite.
Follow up inspection completed with a few days.
Highly recommend.
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shining solar

They were happy to quote on several options, very well priced. I couldn’t fault the installation, The only thing that felt could have improved this experience would have been given some advice on the after installation process, as this really was not clear.
Inverter rating: 4/5
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Competitive price

Fantastic sales team no gimmicks. quoting was quick. Andrew and his team arrived on time and were professional. Application to electricity supplier submitted by Shining Solar energy.
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Review of Shining Solar

Manny was really helpful with quoting, and then adjusting quotes based on my questions and changes.

Once I'd signed on to go with them I did have to follow up a few times to actually get install booked in, but it wasn't too bad.

The install was really quick, and someone hung back to walk me through the system too.

I did again have to follow up to get them to organise the inspector to come out, so that I could turn the system on and use it. But again, Manny was helpful when I reached out.

The only other thing I'd note is that they don't pay anywhere near market rate for the STCs (like, 47% or so). But they explained that the install costs etc are generally much lower than most others, so that overall it works out. In my case it absolutely did. But just wanted to make note of that, in case anyone comes across this review after noticing the same thing!

Lastly, my price paid after rebates includes an upfront payment of $1240, and the vic govt interest free loan - I've counted that, as its a loan not a rebate.
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Good communication and very good team installed system

Manny was very Responsive and replied all emails, and the team that installed were good tradesman, polite and worked hard and efficiently.
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Excellent sales communications

Good quoting process. The installer team was polite and tidy.
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Great service all round from initial quote to installation

Sales manager very professional and helpful in lodging documents for Victorian Government rebate and interest free loan. Installers were polite , broke no tiles and were finished soon after lunch. Inspector visited and passed the installation 7 days after installation . Pricing was very competitive so I am happy with how the process of getting solar for our house,
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It was wonderful to have such a good experience.

I am just so pleased with Shining Solar that I wanted to share my experience with anyone considering solar power. I have had such bad experiences with trades recently that it was wonderful to have such a good experience.

Manny gave us our first quote and he was very pleasant and informative, but we shopped around a bit before we came back to him. His quote was competitive and he was always very easy to contact and clear about where the expenses were with an itemised quote, which many other companies refused to provide! This gave us confidence that we were paying an appropriate amount and it empowered us to chose which panels and inverter suited us because we knew the price difference between the different components. He was very patient and made many revisions of the components and panel layouts to fit with our preferences.

Andrew came to perform a site visit and he impressed us with his calm, knowledgeable and "can-do" attitude. Similarly, when the panels were installed, Andrew returned with Joshua and 2 other fine young men (sorry I don't recall your names) who were all polite, clean and hardworking. I'm no expert but the work they have done looks neat and solid to me.

I thoroughly endorse shining solar and in particular this team.
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Quick response and generally a professional and quality install

Work was performed over two separate days. One was the installation of the inverter and the framework for the panels. The other was panels and cabling. All went well, and two panels needed optimisers which has not been planned for but were added at no extra cost. Few tiles were broken but that is likely and understandable. The only issue when the inspection came was some zinc spray had been missed but this was remedied the same day so full credit to them for handling this promptly and efficiently. Their quote was similar to the others but their application showed a little more thought. I up-specc'd the inverter from a Growatt to a Sungrow. All in all I would recommend Shining Solar
Panel rating: 5/5
Inverter rating: 5/5
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Very happy.

Very competitive price. Great service. Installation team very flexible and friendly. Organised connection to the grid after installing.
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Professional

Quote process was very professional and flawless. Company representative was extremely helpful and answered all questions promptly.Was kept well informed leading up installation. Day of installation was efficient and very professional. Only negative is having no assistance with setting up the monitoring application for the system to know it’s all working properly. Have still been unable to connect system to app, not through lack of trying. ( numerous YouTube videos and google searches)
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Shining Solar

Manny at Shining Solar from the first conversation I had with him was very informative, always available on the phone to answer many questions I had.

In the end it was the best priced quote for a large solar system, we were also upgraded to better panels at no extra cost.

From the book in date to installation it was seamless, very nice proffesional workmen cleaned up any mess they made.

I highly recommend this company.

Cheers
Christa
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Good installer

Good installer happy with work so far.
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Fantastic customer service, Manny

Manny was very nice to deal with, ended up refering 4 more properties to shining solar
Panel rating: 5/5
Inverter rating: 5/5
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