Clean Earth Solar Reviews
About
At Clean Earth Solar, we have a relentless passion for renewable energy and we utilise this joy by providing the highest quality solar installations for our homeowners. Through deep analysis of your needs and electricity usage, we come up with an appropriate tailored solution designed to maximise savings for your home.
We make it our ethical responsibility to provide every homeowner 100% of our efforts and refuse to fail them, from using only the highest quality products to providing our utmost support and advice from initial enquiry through to aftercare, our clients have complete confidence that their home is in safe hands.
No pushy sales techniques, every step of the process you will only consult with experienced solar installers who understand the whole installation process and is technically trained in the solar industry.
All installations are done by our very own respectful and energetic in house team, no subcontractors. As a company we don’t employ roofers or labourers, only electrical apprentices and CEC accredited electricians with a passion for renewable energy.
Do it once, do it right!
Reviewers report paying: $4,300 - $4,700 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Battery brands currently installed
Battery brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Clean Earth Solar Reviews (53)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 47
- 4 star 6
- 3 star 0
- 2 star 0
- 1 star 0
View Timeline
13 November 2024
28 October 2024
Solar made simple
John was very helpful throughout quoting and installation. Lead time was less than 2 weeks once quote was agreed and the team showed up on time and did a good job.Inverter rating: 4/5
25 October 2024
Great communication and superb installation
Clean Earth Solar were the first to respond when I put a request for quotes. He was thorough with his questions to understand our needs. He promptly sent a quote over and followed up to confirm any questions and discuss his proposed choices. We had an existing system and wanted to have it removed and arrange for our roof to be restored and repainted. Once we decided to go with him and paid the deposit, we worked with our roofer to time his removal and reinstallation of the new solar system. We were so pleased with John and his team. They were polite, friendly, reliable and tidy.Panel rating: 5/5
Inverter rating: 5/5
14 October 2024
Very Professional local team.
Did a great job in a fast professional manner. Highly recommend this company.Inverter rating: 5/5
10 October 2024
Outstanding
I had no prior knowledge about solar, but upon meeting these guys, they were able to give detailed information about solar information.These guys are very transparent and professional.
I will highly recommend them.
04 October 2024
Great experience with Clean Earth Solar
We got several quotes for our solar installation and decided to go with John at Clean Earth Solar. His approach from the outset was courteous, reliable and very knowledgeable, including providing several different quotes for different systems.In the day of the install John and his team turned up on time and worked quickly and efficiently and then took the time to answer my many questions and explain how everything works. Very happy to recommend John and team.
04 October 2024
They are really great professionals. Great job
I was interested in solar installation, so I looked into several companies. I didn't trust the employees of the companies I looked into, but then I met John Park of Clean Earth Solar, and with his kind explanation and help with all the processing, I was able to install it comfortably. His wonderful team did a great job with complete professionalism. I'm so happy that I can use electricity comfortably from the rising electricity bills. I highly recommend Clean Earth Solar to anyone who wants to install solar. They are really great professionals.02 October 2024
Fantastic work!
John and his team were professional and did a very good job in installing the solar. Communication from John was on point from start to finish, very clear and easy to understand. They were all very kind and polite. Straight in and out, and more importantly on time. Highly recommend Clean Earth Solar! Thank you for your hard work John and team!09 September 2024
Polite, efficient and informative!
John was very polite and efficient in all communications and appointments. He re-quoted when we changed our mind regarding the type of system we wanted and answered all our questions & did not hesitate to provide further information when requested. John and his team even fixed a safety issue that was discovered in our meter box, that was potentially very dangerous and costly! Definitely recommend using Clean Earth Solar: John and his team were great.03 September 2024
6 months after install
John sounded very honest and highly knowledgeable on first contact over the phone.I opted for a 13.2 kw system, best thing I could have done.
John attended the property pre-install to clarify everything and allow me to ask any questions. He explained it clearly and in full detail.
On install day John and his team turned up on time and went straight into the fitting. There was minimal noise and the whole system was completely installed within half a day. This included me having the software on my phone showing my systems' output.
I found the whole team extremely courteous and professional.
I will soon be looking for a battery install and these guys will be the first port of call
Highly recommend these guys for a thoroughly professional install.
Panel rating: 5/5
Inverter rating: 5/5
23 August 2024
John & his team did a great job & gave me plenty of options & advice along the way.
During the quoting process, John answered all my questions from my limited few hours of research into solar power.The quote provided was competitive with the other installers quotes. I decided on Clean Earth Solar because they were able to sort out my Hot water/off-peak integration with a Catch Power device & explain to me how it would work in enough detail for me to be happy with. If I'm honest it was a very close call, but John edged ahead.
He tailored his communication to my level of understanding: As I started asking more about how the inverter & the panels interacted (as I have an electrical background, but I didn't specialise in power), John wasn't afraid to get into the details with me. He got me to a point where I knew how the system was going to work in my head.
He helped to grab a tile off the roof for me to take along & grab some spares as I was too scared to go up myself.
His team arrived on time & the install went smoothly. I already had no questions on the day as John answered all of them during the on-site visit beforehand.
All in all - I'm very happy with the experience. Will happily recommend Clean Earth Solar to others.
I'm looking forward to seeing reduced power bills now :D
12 August 2024
Good service and workmanship
John and his team are excellent in service and workmanship. They were punctual and dedicated to their work. John explained the work being done and helped out on the monitoring app.17 July 2024
Home solar system
The entire process from qoute to installation was smooth and hassle free.12 July 2024
Happy with my solar
Installed my solar today. Very happy with the outcome. Experienced and professional team did the job, John is very helpful from start to finish. Installation went without a glitch, very polite and professional team, kept the area clean & tidy and very punctual. Would recommend to anyone looking to get solar.Panel rating: 5/5
Inverter rating: 5/5
05 July 2024
No Dramas & Highly Recommended
From quoting, sales visit, queries to installation, everything went smoothly without any drama.The team members were young, polite, courteous and professional.
Arriving well on time, and left the property with no noticeable signs they were here (clean) other than the nice smart installation on the roof. Highly recommended.
04 July 2024
Excellent
John offered amazing customer service from start to finish. He was happy to answer all our questions, even when we asked to go over the information a second time to be clear, he was happy to help. The team arrived on time, were professional and friendly. We are very happy with the service. Highly recommend.30 June 2024
Professional and precise!
John was super helpful and professional from the start with any questions or changes I needed whilst researching the world of solar. Not only competitively priced, but also very informative on the range of products out there.He was able to help me with setting up the app and ensuring I best utilised the solar during its optimal times.
Him and his team came on time, worked hard all day, and left without a mess. Thanks again guys. I'll be recommending Clean Earth Solar to anyone who's looking to get solar installed!
Panel rating: 5/5
Inverter rating: 5/5
29 June 2024
All round great experience
We are very happy that we chose Clean Earth Solar to install our solar, battery and EV Charger, and help us with a meter upgrade. Great customer service from the quoting process right through to the install. John and his team were punctual, helpful and professional. Listened to what we wanted and didn't try to sell us something we didn't need. Thanks John.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
20 June 2024
Great Business
Excellent customer service and workmanshipThankyou John and the Clean Earth Solar team
11 June 2024
Ultra Professional.
My purchase and installation experience from start to finish was absolutely fantastic. If all companies were as professional as John and his team the world would be a much better place. This was my second venture into installing a solar system. I installed just solar panels on my previous house and that was great. This time I included a Sungrow battery ( 12.8kWh) in a 13.2kW Solar system (30 x 440W Jinko Solar Tiger Neo panels). I received three quotes via Finn's wonderfull company, one of which was not suitable but the other two were excellent. John from Clean Earth Solar and his team were punctual, very polite and extremely helpfull. The job was completed in a day, all rubbish was removed and then John spent time with me showing me how it all worked. Clean Earth Solar organised the grid connection, I didn't have to do a thing.I would absolutely recommend them to anyone wanting a great Solar experience. Ray Ridley Springwood NSW.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
29 May 2024
Engaging, efficient and professional
We got 3 quotes before deciding to go with Clean Earth Solar. I was ready, after each quote to go with that quote, but we held off until we had all three. It was a close competition between them as they were all nice people with what looked like solid recommendations and quotes. Time will tell, as we only got the installation today and we're expecting a week of cloudy weather ahead. (Which is why I have not properly rated the 'value for money' or 'quality' yet. It seems fine on paper, hence the 4 stars, but it's too early to tell.)The installation went well. The crew were lead by the person who sold us the system. They installed three sets of panels and upgraded our old switch board. We have old tiles on the roof and it seems to have been performed with due care. I'm very happy with the crew and their obvious experience. The panel rigs and equipment look great. I will be watching the monitoring app closely to gauge its performance - no doubt it will be compulsory viewing for the months ahead. They walked us through all their work and the company's support process via the app. We certainly feel assured that we made a good choice.
24 May 2024
A very professional company
John and his team were fantastic, a very professional operation who installed a system that I wanted in the configuration that I wanted - other installers said that it could not be done (or they didn't want to go the extra mile so to say)From my initial request for a quote (actually several quotes for different configurations) to final installation, nothing was a problem for John.
I highly recommend Clean Earth Solar for your Solar installation
Panel rating: 5/5
Inverter rating: 5/5
20 May 2024
The best experience! Super honest and efficient - a really professional job
John made the quoting process simple and easy to understand.The installation went flawlessly - including still showing up on the chosen date despite heavy rains in preceding weeks.
They organised grid connection, and explained the Enphase app to monitor the system going forward.
They even took drone photos of the installation to boot.
Plus the Aiko panels selected, which are more efficient than other panels when shaded, look fantastic.
Just a super good experience all round.
Panel rating: 5/5
17 May 2024
Respectful installer
John and his team are knowledgeable, respectful and patient. The whole process from the first phone call until installation was smooth and easy. John and his team have installed our solar panels, solar battery and Tesla charger. Everything is working great and we love watching our solar power usage on the app. I highly recommend Clean Earth Solar.15 May 2024
Clean Earth Solar are trustworthy, honest and efficient
Yes John Park and his team were punctual, always arrived on time, always returned my calls, answered all my questions, explained how the system will be installed and what was the best option for the installation of the solar panels and batteries.I chose which solar panels and which battery system I wanted and John Park and his team made it happen at a better price than 2 other solar companies. Clean Earth Solar have excellent customer service, are flexible and have the desire to make the installation the best they can.
John submitted the necessary paperwork to my energy retailer and provided me with all the certificates and forms I need for my records. Excellent.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 4/5
02 May 2024
Clean Earth Solar. Fantastic Solar Installers
From the moment I contacted Clean Earth Solar, John listened to what I was after. He didn't try to sell me something I didn't need. He listened to what I wanted and gave me a quote based on that.A couple of days later he arranged a visit to my home to make sure what I was wanting, was going to work on my roof and current electrical setup.
John spent extra time with me making sure I was happy with the panel arrangement on my roof, he was very polite and answered any questions I had.
John and his team arrived when they said they would, to do the installation. After everything was installed, John made sure my solar app was working on my phone and he showed me how to use the app.
Clean Earth Solar also took care of the grid connection. All I had to do was show a previous bill and sign some paperwork, John took care of the rest. I can't fault John and his team. They did a fantastic job. I have already recommended Clean Earth Solar to my friends. I wish John and his team a lot of success. Thankyou.
Inverter rating: 5/5
01 May 2024
An incentive was offered by Clean Earth Solar for this review. Learn more here.
Exceptional Service from Clean Earth Solar
I recently had the pleasure of working with John Park from Clean Earth Solar to install a solar system at my property, and I couldn't be happier with the experience.From our initial conversation, John was incredibly helpful and knowledgeable about their products. The installation was completed smoothly and on time, with no hassle whatsoever.
I highly recommend Clean Earth Solar for anyone considering solar installation. Thanks again to John and the team for their professionalism and excellent service!
25 April 2024
Professional service delivery
Very professional in terms of service delivery and well equipped knowledge about solar PV and battery energy storage systems. John communicates well and is responsive to any questions about solar and batteries. I am fully satisfied with how the service was delivered without any hassles. I highly recommend these guys.18 April 2024
Great customer service.
We have asked for at least 4-5 companies and Clean Earth Solar is the best option for us they are not only offering the good quality solar but at the same time didn’t break your account. John and his team are very punctual and keep the place clean after they left. After the installation he walk me through how to monitor the app on my phone. Could’nt ask for a better customer service experienced.17 April 2024
Fantastic experience
The quoting process was very professional, no hard sell, just factual information and breakdown of costs .The installation was very smooth and efficient. The final works looks very tidy and professionally finished.
The customer service was exceptional and the grid connection was organised for me.
I would highly recommend John and his team .
Panel rating: 5/5
09 April 2024
Professional and Knowledgeable
John was very profession knowledgeable through the quotation process. Helped us select the right system for our needs which included components that were good quality but not overengineered for our needs. Entire team were very friendly during installation. Would highly recommend this business for your solar needs.04 April 2024
Highly recommend!
After receiving 3 quotes, we chose to go with Clean Earth Solar. John went through our electricity bill and quoted us for 2 alternative systems that would meet our needs. Despite being a small business, his prices for the systems were affordable and were competitive of other businesses. Johns excellent customer and professionalism was impressive, dealing with him from start to finish of the installation.We are looking forward to enjoying our savings and will be recommending Clean Earth Solar to our family and friends.
20 March 2024
Nothing but praise
It feels great to deal with a local family company that provides a service as good if not better than the big players. Owner John Park actually climbed up on the roof to check out the design and quote, unlike others who sent salesmen who just looked at it from a distance.The design took full consideration of our particular roof arrangement, shade trees and other impediments to give us the best possible outcome. We were able to customise the number and position of the panels for the best compromise between price and effectiveness.
All the components were the same brands and specifications as for other more expensive quotes.
We were expecting installation to take a full day but they were finished by lunchtime.
John took extra care to ensure that the monitoring app was working and that we knew how to maximise the savings.
I would 100% recommend this company.
Thank you SolarQuotes for connecting us with them.
18 March 2024
Professional team great service
Very Professional and efficient team. Arrived on time. Great communication and service. Neat, tidy and polite. Assisted through the whole process making it very easy.14 March 2024
Awesome Team to work with
John was very responsive and provided a quote not long after getting know our situation. It was the best value quote we received which made it an easy choice. They were able to answer all queries and provided great service and installation. Couldn't be happier with out smooth and easy the whole process went.04 March 2024
Professional, knowledgeable and friendly service
John gave me his recommendation on the system that could work for me, he also sent me links to information. He was patient with the design changes.The team always arrived on time and cleaned up everything thoroughly. They were friendly and polite.
01 March 2024
Great communication, fast installation
Very happy to recommend John at Clean Earth Solar… great communication and four guys installed the system in 3.5 hours flat!!27 February 2024
Fantastic job!
I'm thrilled with the recent solar system installation experience I had with Clean Earth Solar. The entire process was smooth and professional, thanks to their fantastic team, led by John, the director of the company.Promptness: They arrived exactly on time for the installation, which I really appreciated. It minimized disruption to my day and showed their respect for my schedule.
Cleanliness: I was very impressed with how clean they left my property after the installation. They meticulously removed any debris or leftover materials, leaving everything as they found it.
Post-Installation Support: The team went above and beyond by taking the time to walk me through the system after installation. They explained everything clearly and answered all my questions patiently, ensuring I felt comfortable operating the system.
Standing Out from the Crowd: What truly impressed me during the initial research phase was Clean Earth Solar's commitment to personalized service. Unlike other companies who solely relied on Google Maps for assessments, John, the owner, personally came to my home for a dedicated site visit. This personal touch gave me the confidence I needed to move forward with them, knowing they had a clear understanding of my specific needs and roof layout.
Overall, I couldn't be happier with Clean Earth Solar and their outstanding service. They were professional, prompt, clean, and informative, making the entire solar system installation a positive experience. I highly recommend them to anyone considering switching to solar power.
16 February 2024
Fantastic installer
John & the team are prompt, polite & respectful.John was happy to answer all my questions directly and all aspects of the job were explained to me prior to installation.
John ensured the app & WiFi were set up & working before departure so I can monitor mu usage. I would highly recommend Clean Earth Solar
10 February 2024
Do it once, do it right.
Seven years ago, we installed solar panels which five years later stopped working. When the solar system was inspected we were told that it was very poorly installed and advised to switch the system off as it was dangerous. We discovered the company had gone out of business and the installer that was subcontracted was a cowboy.We then decided to replace the old system. However, after talking to a lot of different suppliers, we were confused with the different options which were put to us and went cold on the idea of the new system.
Then when John from Clean Earth Solar and who is the director was referred to us we asked him to advise us and quote. John was very clear and direct about his suggestions without any confusion, and even though we may have gone for a more expensive option, we feel it was the best thing to do. On research the panels and inverters are of the highest quality, and we realise that this was definitely the way to go, even if we were to pay a little bit more.
The installation went very smoothly. John and his team arrived on time and by the early afternoon the job had been completed. The system has worked just as we were told and we are very happy with the performance.
The app is very helpful and allows us to monitor exactly how the system is working and manage our power usage. It also allows John to look at our system and advise if needed.
We have no qualms about referring John to anyone who wants the security of having a professional and reliable system installed.
Panel rating: 5/5
Inverter rating: 5/5
24 January 2024
Customer Satisfaction
Clean Earth Solar have done a very good job installing our solar system. John and his team were very efficient and professional, the installation was neatly done. Highly recommendable.23 January 2024
Quality install by clean earth solar
Having got quotes from 4 different installers I decided to go with clean earth solar. John visited our house to view the installation and answer any questions before even providing the quote. He was then readily available to answer questions and calls all throughout the Christmas holiday period. John provided support and advice through 3 different system size changes before we decided on a system we felt was right for us. Once we decided on what size system we wanted we only had to wait just over 3 weeks before we had the system installed. Installation was incredibly efficient and John and his team were very professional, meticulous, safe and polite and within a few hours the system was installed on our house. He then took the time to walk through the system and app so we could understand and use our solar power the most efficiently. I would highly recommend John and the excellent team at clean earth solar.22 January 2024
Great Service
The sales/quoting process was first class. John was (by far) the first person to respond and took some time to understand my circumstances and asked if I could send a photo of my switchboard so that he could ascertain whether I had a single phase or 3-phase system.He's quote clearly outlined the costs and benefits of going with solar and was a major factor in helping me understand the benefits of solar from a financial perspective.
Before the installation he made a site visit and helped to educate me a bit more about solar and we clarified a few things before locking in an installation date.
John arrived for the installation a bit earlier than I expected but this was fine by me (better than being late). John and his 2 assistants were great and installed the panels and inverter promptly and with minimal disruption. They were all very polite.
John took care of everything, including contacting my energy provider after the installation and helping me to install and understand the iSolar app.
He has also made himself available for ongoing assistance and has helped me with questions I had after the installation.
Th customer service from Clean Earth Solar was of the highest level.
19 January 2024
Installation a breeze
The quoting process was easy to action and the response prompt. Easy to get hold of John on the phone to get clarification on the system quoted, so I didn't buy what I didn't need.Scheduled installation date gor our 11 panel 4.8KWh system was on the date and time advised. Wiring installation was very tidy with inverter on inside garage wall avoiding outdoor exposure to direct sun & heat. Key items labelled along with a map of the installation inside the main meter box for anyone to follow, if needed in future.
John summarised the job before starting, making sure we were both on the same page, and then a quick review of the operating system, including the iSolarCloud app we got included, before departure.
John at CleanEarthSolar was easy to deal with and I would recommend him to anyone else looking to install solar.
We now have to wait for our electricity supplier to come out to install their smart meter which will then allow us to earn our (very small $) credits. However, we were using our free solar generated power even before John & team departed from our property.
20 December 2023
Very happy
John and his men came on a rainy day and still got job done explained all the processes very happy with the service I got.04 December 2023
John Park delivers the 'energy'!
John Park and his Clean Earth Solar team provide an exceptionally straightforward installation solution.All our communications were prompt and efficient.
The Quotation was in line with our expectations.
Installation was a clean, well engineered and executed process with no mess or fuss, despite our very difficult homesite.
The grid connect was a slight challenge due to our wifi connection, but John resolved the issues and we are now receiving the benefits.
At all times John and his team were exceptionally polite and it was a pleasure to have them working with us.
23 November 2023
Service second to none
John and team were great from start to finish, willing to answer any and all questions and offer solid advice on models to suit our needs and budget.The turnaround time from booking to installing was incredibly fast, the team even rocked up early on the day of the install and powered through the work.
The workmanship is excellent, they guys even did a good job of cleaning up afterwards.
30 October 2023
Great company
They were fantastic, on time, tidy & efficient at work. Explained the system, assisted setting up the appExplained how it will work & Energy Australia will contact me for the smart meter installation We fitted a 19 panel 8.36KWH system which covered all we can use most days even cloudy
Highly recommend them
Panel rating: 4/5
28 October 2023
Fantastic Install by the Clean Earth Solar team
In such a crowded market Clean Earth Solar brings honesty, reliability and professionalism to their customers. It was a pleasure dealing with John and his team, his passion and technical knowledge shone through, he made sure we understood all the options available and provided us with useful recommendations for us to consider.We had many questions and some concerns which John happily answered and addressed, all in a timely and friendly manner.
The installation was delivered efficiently, professionally and on-time by John and his team. The Clean Earth Solar team were very respectful in our home and completed the install to a high standard, all whilst keeping us informed at the various stages of the process.
I have no hesitation in recommending Clean Earth Solar for your Solar Installation.
06 October 2023
Professional, effective, and well-management installation
I am very happy for my house solar panel designed and installed by Clean Earth Solar Company.John and his team members of Joseph and Noah have been working professionally and effectively installing the solar panels and inverter yesterday.
John Park demonstrates his expertise on solar panel design and installation.
He shows his well-management, timely-communication, honest and trust. Whenever I raise a question/request by email or phone message, he responses almost immediately and proactively provide with detailed explanations/solutions whatever I have got.
Impressive Installers, Quality Installation
After obtaining 3 quotes initiated via the SolarQuotes website, I recently engaged Clean Earth Solar to install a new 15.84 kW rooftop solar system together with a 15 kWh back-up battery at my family home in NW Sydney.Because the 30 year-old concrete tile roof was showing its age, it made sense to have it restored in advance of the solar install. To avoid the potential risk of damage to freshly refurbished tiles during the install, John and the Clean Earth Solar team obligingly worked with me and fitted the solar panel mounting brackets prior to the start of roof restoration work.
Then, to enable me to take advantage of the new NSW Government solar battery rebate scheme introduced on 1 Nov, the system installation was booked 4 weeks in advance and it was a reassuring start when I greeted John and his team at 7.00 a.m. sharp on the appointed day.
The solar system installation itself went without a hitch and I was impressed with not only the quality of their work but also their professionalism, efficiency and attention to detail with what was, in some respects, a quite challenging install.
John also took time out to explain the process in detail, how the system would operate and also helped me to install a very clever app in my phone that enables real-time monitoring of the system. Needless to say, it has performed impeccably and I’m like a kid with a new toy regularly checking the status throughout the day!
It’s also reassuring to know that John has my back via regular monitoring of the newly installed system from his end.
Clean Earth Solar certainly ticked all the boxes for me and comes highly recommended.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5