Rescom Solar Pty Ltd Reviews
4.7
Leave a review Based on 30 ratings Aus Ranking
- 5 star 20
- 4 star 9
- 3 star 0
- 2 star 0
- 1 star 1
Average Customer Review
- Value 4.67
- System Quality 4.69
- Customer Service 4.63
- Installation 4.66
Timeline
Reviewer supplied photos:
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Rescom Solar was founded to provide quality solar system installations, every time. We aim to provide the pre-sale and after-sale support that gives you confidence in your decision to install a solar system.
We have built a team of experienced installers and knowledgeable sales people who share our vision to build a name and reputation that separates our business from other solar installers.
Our installation director has been designing and installing solar systems since 2007 and has installed over 2 MW of solar power. Our CEC accredited design and installation team deliver high performance solar systems for residential and commercial buildings.
In addition to our experience and expertise we offer a 10 year workmanship warranty on each installation. We recommend quality solar brands with solid warranties and proven performance, so together with our installation warranty you can have confidence in your Rescom Solar system.
Rescom Solar Pty Ltd Solar Reviews
Great sales assistance
Great sales assistance explained everything to me and spent some time on the phone talking about my options. Show additional informationgreat installation
detailed quote competitive pricing, gave me brands i wanted.installation was very good the team turned up on time and cleaned up after themselves
always available to answer questions and dealt with grid connection. Show additional information
Why did I procrastinate for so long?
Was recommended to Rescom by work mate. Contacted A*** and explained what we were looking for. A*** was very knowledgeable and able to explain the various options along with their respective pros and cons. I am an Aeronautical Electrical Engineer (not disclosed at initial contact) and was happy that the information he gave was both honest and accurate.Also got quotes from a couple of other suppliers who were considerably higher. I did my research and was more than happy with the recommended brands and after a number of technical queries agreed on a solution.
Just before signing A*** contacted me to advise that he was able to get higher quality panels from his supplier for the same price, so took up the free upgrade. Job was booked in within less than 2-weeks after signing contract.
Installation team were extremely professional and polite. They cleaned up thoroughly after the job was completed. They were all finished (32-panels) in about 4-hrs. Being an engineer, I am a bit OCD for electrical installation work, but couldn't fault the teams work.
We had already initiated getting our meter upgrade and when A*** submitted all the paperwork, a couple of calls to our 'supplier' got the job modified and we had our new solar compatible smart meter installed the next week.
A*** came around and configured the Inverter, setting up the Wi-Fi enabled monitoring. Loving being able to open an app and see the system punching out 70+kW on a bright spring day. Can't wait for the long summer days to arrive.
I would highly recommend A*** and the team at Rescom. Show additional information
Best price out there with tire 1 equipment available for you to choose from or they recommend to you :)
Got a 13kw Canadian panels with 10kw fronius system installed.Throughout the process Alex was very helpful explained my concerns and suggested the options where i can install more panels on the roof.
I had over 5 quotes from various installers and Rescom had the most competitive price and workmanship warranty.
the additional panels upgrade i asked for, their price were very honest and upfront.
His team of installers were very efficient and installed the panels very nicely.
After the system is running, i had an app issue, Alex came over to help me sort it out asap and check out the install.
I Couldn't be happier ! Thanks Alex for his help through our the process. Show additional information
Easy to deal with explained the process and price were great.
Got a 13kw Canadian panels with 10kw fronius system installed.Throughout the process, Alex was very helpful explained my concerns and suggested the options where i can install more panels on the roof.
I have over 5 quotes from various installers and Rescom had the most competitive price and workmanship warranty,
also i asked for the panels upgrade, the price quoted was very honest and upfront.
His team of installers were very efficient and installed the panels very nicely.
After the system is running, i had an app issue, Alex came over to help me sort it out asap and check out the install.
Couldn't be happier ! Thanks Alex for his help through our the process. Show additional information
Rescom solar experience!!
Professional and decent quotes. Installation was quick with no hassles. Friendly Jigar was very helpful and the entire process was smooth. Show additional informationEasy to deal with
Dealing with Rescom Solar was easy as. They were always happy to answer any questions.l and trust me when I tell you, there was plenty of questions answered over many emails and phone calls. They price matched a cheaper quote with no hassle. After system install have been great with with any info. Show additional informationFantastic service
How was the sales/quoting process?The Sales quoting was reasonable.
How did the installation go? Polite? Tidy? Punctual?
The installation was good and they where punctual, they where friendly to talk to and the work was tidy.
How was the customer service? e.g. did they help organise the grid connection after the install?
Customer service was spot on, any issue was resolve the next day. Jigar was the sale person. Show additional information
Good Installation
The sales / quoting process was reasonable but getting a response from the sales person was very slowInstallation went well and was polite, tidy and punctual
The customer service was reasonable and they helped to organise the grid connection Show additional information
Great service and good value for money.
Jigar is very customer focussed, open, approachable and honest. We bought the system from him which is good value for money, works very well and he installed exactly what was promised and on time. very good and dependable service and I can recommend JIgar to anyone interested in solar installation. Thank you Jigar! Show additional informationGreat customer service!
We were very pleased with the sales/quoting process. Jigar came in person to our house and explained everything well. He was very patient with us while we were checking other quotes and was always available to answer our questions (even weeks after the installation was completed). He was a major reason why we picked Rescom though it was not the cheapest quote. We were very happy with the installation team (they installed our system in 35 to 40 degrees...). I would recommend this company without hesitation. Show additional informationVery Good Sales and Installation team. On time and good work
Very good Service By JigarQuality Work and No hidden costs
Thanks Mate Show additional information
Great service
Rescom was so easy to deal with. Alex Ali knew his stuff and we got what we wanted.The installation team were Polite, Tidy and Punctual. Arrived when they said they would, completed the job in the day and it was hard to see where they had been wthout looking at the roof or meter box.
Rescom organized the connection to the grid which is where things went a bit off track but that was Red Energys fault not Rescom. We ended up change suppliers over their lack of professionalism.
We have had the system in for 2months and all working very well. the energy company owe us money so far. Show additional information
Quick and Reliable
Very competitive price and good deal.Installation process was smooth and easy. Alex and Jigar are friendly, polite and honest. Alex was very modest on advising how much the system would generate during summer and winter,as it was actually much higher than predicted figures, especially for warmer seasons.
Extremely satisfied
Highly recommend Alex and Jigar to anyone wanting to have a solar system which pay for itself for more or less in 2 years. Show additional information
Great job and professional installation!
We have installed commercial system 23kw for my commercial site and 12 kw my home premises!I am saving huge saving of electricity. this guys give same product as i requested.
recommend for commercial and home solar installation to rescom solar! Show additional information
Another great job
I was so impressed with the Rescom Team. Rep Alex Ali & installer Mahesh that I got another bigger system at another property I own.Very happy. Show additional information
Great Job overall
Got Solar System from Resom Solar last month. Really happy with1. To the point approach Salesperson and honest and right advise,
2. Great products (JA Panels and Zever Solar Inverter) and best price for it being a 6.6kW System. I did my research and Rescom was the best,
3. System is generating more then what was promised which is great.
Overall, I'll say that great service, great advise and best price, win win. Very happy with them and will recommend them 100% Show additional information
REC Solar Panels and Fronius Inverter
I am very impressed with Rescom Solar the way they explain the process is great. I bought REC SOLAR PANELS AND FRONIUS INVERTER 8kw System in Bonnyrigg.REC Panels Warranty: 25 + 25
Fronius Warranty: 10 Years
Great Product Great Service and Competitive price. Workmanship 10/10.
Thanks to Alex and Jigar for making the smooth process.
Recommend to others, try them out you won’t regret. Show additional information
Great combination of System and Price
The rep Alex was excellent in providing an informative review of the solar panels installed. Was very helpful in the install process and ensured the entire setup was operational. No problems no hassles. System we installed: Trina Split max and Fronius SymoRecommended for anyone who would like solar power to be installed.
company use Rescom Solar. Show additional information
Rescom Not recommended.
We purchased a house in Northern Sydney in April 2016 with a 14 panel Enphase system installed new and supposedly maintained by Rescom Solar Pty Ltd in August 2015. After a storm I inspected the system and found that the flimsy plastic conduit protecting the wiring was so degraded by the sun in 12 months it was cracked and leaking. The plastic isolator switches were not covered and had degraded in the sun and required replacing, the wiring between the panels was actually laying oin the roof tiles instead of being tied to the support frames and when I rang Alex at Rescom to get a service I did not get a reply to my several messages left on the answering machine. We employed another supplier to carry out the repairs at a cost of over $1200. I would not recommend Rescom Solar as a competent installer. The materials they used other than the panels and microinverters were substandard, the installation was poorly carried out and there was no reply to my requests for service. I am sorry Alex you failed this totally. Show additional information
In December 2018 I contracted Rescom solar two supply 2 x 6.6 kilowatt systems to my Gundagai properties, I was not really expecting the service or the help that they have given Alex is very good to deal with always answers his phone and emails, the install was sensational and clean the installer could not be more helpful.
The only hiccup that was any sort of a problem was AGL when Alex dealt with them to allow us to export back to the grid,but as I said Alex sorted it out and did a awesome job all the way through.
I had quotes from 3 other solar companies and they were all pretty much the same more or less by a hundred dollars.
Rescom has great easy to understand paper work and the do not exaggerate the out put of there systems.
Alex informed me that during sumer the system would produce on average of between 18 and 30 kilowatts per day it is producing on average 35 kilowatts per day.
I would have no issues recommending Rescom for solar, and would like to thank Alex for doing a great job. Show additional information
The only hiccup that was any sort of a problem was AGL when Alex dealt with them to allow us to export back to the grid,but as I said Alex sorted it out and did a awesome job all the way through.
I had quotes from 3 other solar companies and they were all pretty much the same more or less by a hundred dollars.
Rescom has great easy to understand paper work and the do not exaggerate the out put of there systems.
Alex informed me that during sumer the system would produce on average of between 18 and 30 kilowatts per day it is producing on average 35 kilowatts per day.
I would have no issues recommending Rescom for solar, and would like to thank Alex for doing a great job. Show additional information
I had to wait a long time but I think it was worth it. The system is delivering more than 10kWhr a day (according to what I see within the limits of my knowledge). On a bad day it seems to deliver more than my daily average usage. I will have to wait for the next electricity bill to confirm this.
Show additional information
Great service, timely and neat and clean installation and best price. I got my first bill and the savings are exactly as predicted. Rescom Solar has given us great service and I will 100% recommend them
Show additional information
On value for money we have rated as a 5 but we will have to wait and see of course as its only just been installed but we were happy with the price that we paid, therefore we have rated as a 5. We have not rated the quality of the system as its far too early to know.
On installation and customer service we rate Rescom a five for fantastic. Their on the phone person was excellent, kept us in touch as there was a delay in installation due to severe weather in Sydney that week. They then rearranged within a few days. The installation team arrived as arranged, were punctual, polite and well organised. They did the work with the minimum of noise that they could and took their waste with them. The lead person explained the visual display to us and it was all working fine before they left. We were thrilled!
My follow up enquiry about meter installation was dealt with quickly and the meter has been installed two weeks later.
Their invoice was correct and all was good.
We were and still are very happy indeed with the company. Show additional information
On installation and customer service we rate Rescom a five for fantastic. Their on the phone person was excellent, kept us in touch as there was a delay in installation due to severe weather in Sydney that week. They then rearranged within a few days. The installation team arrived as arranged, were punctual, polite and well organised. They did the work with the minimum of noise that they could and took their waste with them. The lead person explained the visual display to us and it was all working fine before they left. We were thrilled!
My follow up enquiry about meter installation was dealt with quickly and the meter has been installed two weeks later.
Their invoice was correct and all was good.
We were and still are very happy indeed with the company. Show additional information
I got 7 companies to quote for our system. Half the companies said it could not be done, because of the room our pool solar heater had taken on north facing roof. Rescom Solar came through with a design that works perfectly for a great price. Rescom Solar stood out for responsiveness, problem solving and service delivery. I have recommended Rescom Solar to my friends.
Show additional information
ResCom was I of 3 out of 5 companies that actually bothered to visit the site. The rep had already done his homework, came with 3 quote and provided a 4th after the site visit. Follow up and contact all efficient and courteous. The prices and quality of systems are unbeatable.
Show additional information
From the first phone call to the completed installation and all the service in between (we had them install an electric cook-top, at a far better price than we could have arranged elsewhere coupled with great service).
The P.V. installers were excellent (unlike some trades-persons, and worked very hard under difficult circumstances). I cannot overstate the quality and service we received from RESCOMSOLAR.
Absolutely delighted! Show additional information
The P.V. installers were excellent (unlike some trades-persons, and worked very hard under difficult circumstances). I cannot overstate the quality and service we received from RESCOMSOLAR.
Absolutely delighted! Show additional information
The supplier offered a 10 year warranty on the inverter, the panels and the installation. Other quotes only offered 5 years on the inverter.
Also, the Sungrow inverter came with a free Wi Fi dongle that allows the inverter to connect to a remote web site (via my router) that compiles data (every 5 minutes) on the power output and enables the daily, weekly, monthly and yearly totals. This way I can see where my money went and how the system is performing. Show additional information
Also, the Sungrow inverter came with a free Wi Fi dongle that allows the inverter to connect to a remote web site (via my router) that compiles data (every 5 minutes) on the power output and enables the daily, weekly, monthly and yearly totals. This way I can see where my money went and how the system is performing. Show additional information