Hisense Air Conditioner Reviews

About Hisense

Hisense Australia Pty Ltd was established in 2006. The firms is an Australian-based subsidiary of Hisense Company Ltd. headquartered in Qingdao, China that was established in 1969; starting out as a small radio factory

Hisense products are distributed via more than 1,000 retail stores nationally. The firm has a global R&D network of 26 centres, and employs more than 3,000 engineers.

As well as air-conditioners, Hisense Australia offers refrigerators, front load washers and heat pump dryers, wine cabinets and dishwashers. Its air-conditioner manufacturing capacity is 7 million units a year.

Hisense Australia Head Office Contact Details:

Address: Level 1, 37 Dalmore Drive, Scoresby, Victoria 3179
Telephone: 1800 447 367
Email address: Online form
Website

Hisense Air Conditioning Solutions

Hisense offers split, multi-split and ducted air conditioning options for residential applications.

Split Systems

X5 

The X5 series is available in 2.5 kW - 8 kW output capacities. Indoor noise levels are 25 - 46 dB(A) and outdoors 52 - 62 dB(A) depending on model and mode.

The energy star rating for cooling (average climate) ranges fro 2.5 to 5 stars and for heating, 2 -3 stars. 

Air Q

The Air Q is available in 2.5 kW - 8 kW output capacities. Indoor noise levels are 25 - 46 dB(A) depending on model and mode, and outdoors 60 dB(A) 

The energy star rating for cooling (average climate) is 7 stars and for heating, 3 stars. 

J Series (Eros) 

The Eros is available in 2.5 kW - 8 kW output capacities. Indoor noise levels are 25 - 48 dB(A), and outdoors 61 -68 dB(A), depending on model and mode

The energy star rating for cooling (average climate) is 2.5 to 4 stars and for heating, 2 - 3 stars.

G Series (Energy Pro)

The G Series is available in 2.5 kW - 5 kW output capacities. The specifications document linked to from its product page is the wrong one, so we're unable to provide noise levels and energy star ratings.

Health oriented features of all Hisense split sytems include HI-NANO air purification and Self-Clean technology. 

Hisense Smart Mode automatically fine tunes temperature, airflow and direction, and the company claims its split systems will "effortlessly" cool in extreme conditions up to 50C.

All split systems use R32 (Difluoromethane) refrigerant, a more environmentally frienndly substance used in newer air conditioning systems, replacing R410A due to its lower Global Warming Potential (GWP).

For monitoring and control, Hisense ConnectLife is provided, which is a unified smart home platform for Hisense appliances. There's also hands free convenience through voice commands through Amazon Alexa or Google Home.

Air Q Ducted Air Conditioners

Hisense offers premium and compact ducted air conditioner solutions.

Premium

Available in 13 kW to 18 kW capacities. Among its features are support for up to 8 zones, Wi-Fi control, large airflow, Anti-corrosive Golden Fin, PCB with insect prevention, dry contact input, and smart self-cleaning. Indoor noise levels are 49 - 58 dB(A), and outdoors 62 - 66 dB(A), depending on model and mode.

Compact

Available in 8.5 kW to 12.3 kW capacities. Indoor noise levels are 45 - 54 dB(A), and outdoors 60 - 62 dB(A), depending on model and mode.

Among the ducted range feature set are auto mode, self cleaning indoor units, insect prevention PCB, 1-Watt standby, dual static pressure setting, intelligent defrost, auto restart and group control. Both are demand response capable 

Control is via remote, voice or the Hisense ConnectLife app.

Warranty Information

Hisense notes a 7 year warranty on its web site, but the warranty document states 5 years, so get clarification before committing to a purchase. Also note for accessories (e.g. remote control, filters), the warranty is 12 months.

You can read Hisense air-conditioner reviews below. Had a Hisense installed at your place? Consider leaving a rating and review of the equipment and installation.

Learn everything you need to know about choosing the best air-conditioner for your house and compare selected brands and models side-by-side in our comprehensive Australian home air-conditioning guide.