Solahart Sydney Reviews
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Solahart Sydney is a Solar Power Installation company based in Rydalmere and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes
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Solahart Sydney Reviews (1)
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Average Scores
1.0/5
Value for money
1.0/5
Quality of System
1.0/5
Installation
1.0/5
Customer Service
- 5 star 0
- 4 star 0
- 3 star 0
- 2 star 0
- 1 star 1
30 March 2026
Beware
One of the worst companies I have had dealt with in over 40 years as a consumer, tradesman & business owner.October 2025 I purchased a 40Kw battery system to be installed for $20k+, paid $10k (half of the invoice), installation confirmed by email 12 December 2025 for 22 January 2026.
1st installation date 22 January 2026 - date/time cancelled by their staff & new 5 February installation booked even though I had taken time of work for the installation & did not agree. Their email stated they tried calling but I had no missed calls or voicemail left, (this became a common theme when dealing with their staff). As well as stating they gave that installation date/time to someone else, even though I had confirmed the date and time by return email.
2nd installation date 5 February - the day prior to installation I call multiple times requesting confirmation of time with no reply. I receive a SMS at 19:01hrs stating "we identified an equipment performance issue" & installation is cancelled, again loss of income as i had taken the day off work again. New date booked.
3rd installation date 20 March - Day before I again call multiple times requesting confirmation of attendance, no reply. I receive SMS installation day @ 0521 stating "installer crew called in sick"
4th installation date 8 April 2026 - TBC.
In my trade when & if a cancellation occurs we book the customer straight away the following days not weeks and months later and never just say we tried calling, we always send email & SMS as well as call and leave voicemail if no answer as well as follow up calls so there is no mistake. This not my experience with Solahart.
After sending a 1 star review I was contacted by a lady stating that they understood and I would be contacted by the owner as this was so uncommon but I received no call or email or SMS from the owner. I'm now out of pocket for the 3 days I took of work and still have to take a 4th day off if not more considering their history.
Its apparent to me they subcontract all their installation work out to third parties after discussions with their staff and its apparent by the way I'm put back to the end of their installation line when they don't show up. Solahart Sydney are not, what I was lead to believe, a reputable company. Beware.