Solar Engineering Reviews

Based on 11 ratings Aus Ranking

  • 5 star 4
  • 4 star 3
  • 3 star 1
  • 2 star 0
  • 1 star 3

Average Customer Review

  • Value
    3.64
  • System Quality
    3.90
  • Customer Service
    3.50
  • Installation
    3.73

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About Solar Engineering, Solar Installers

Solar Engineering
Solar Engineering is a Solar Power Installation company based in and serves . Here are their reviews as submitted by visitors to SolarQuotes

Solar Engineering Solar Reviews

Avoid at all cost

We had signed our contract with Solar Engineering in November 2018 with the promise that the procedure would be done in the next couple of months. After 6 months of silence, I had tried to contact them numerous times only to be sent straight to voice mail. Only after sending a text advising them to give us a refund did they tried reaching us. They would promise to do the installation week after week but never show up on the day promised. At this rate, we could no longer trust this company and was adamant about or refund. The person I spoke with said he will transfer the refund straight into our account; that was in June. Everytime I call to check up on the process, he would come up with excuses.

Please do not even consider working with these people. They are unprofessional and untrustworthy. We did not do proper research and that's on us. I'm sure there are better solar panels installers out there.
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Solar Engineering system didn't work for two years

Solar engineering sent 3 backpackers, an English electrician, an Irish labourer and another foreign helper, arriving at 11am 3 hours from their base with 2 houses to install on same day. They connected all 5.5 KW panels in parallel in only one string. Two strings are essential. When system was connected to my power it burnt out a pump and local electrician said turn off before it burns out the inverter as it hah 16 amp on the one line instead of near 8 amp as the maximum. After 2 years of trying to Get Solar Engineering to rewire my system properly, Office of Fair Trade tried to make SE fix their error, but were totally ignored, same response I received until they ceased to answer my calls or emails. I had to employ another registered solar electrician to re-wire all panels, add a second string with new switches, etc, at a cost greater than the original system. SE also left my shed roof leaking. Avoid this company if they still operate the way my system was installed. Show additional information
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Great service from start to finish with an amazing system. Show additional information
Everything went very smooth, right from the first consultation until the installation. I would definitely recommend them to my friends and family. Show additional information
The best price offered out of all the quotes, we are very happy with the installation,
I would definitely recommend them to my friends.
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Overall my dealings with the company were first rate. Show additional information
It took quite a while to even get a quote and that should have given me the heads up but I went ahead and signed the contract and paid the deposit then nothing. Customer service is very poor to the point where the office staff don't return phone calls, sms or emails. I have finally gotten the deposit back after almost four months of hassles. Beware. Show additional information
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The first quote came from SolarQuotes.com.au within two days, I was quite impressed how friendly and professional the gentleman was. I would have had my solar system installed by him if the cost was competitive. The second and third quotes came through too late, long after I had my solar panels installed. Show additional information
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