The Hot Water Guys

The Hot Water Guys Reviews

About

The Hot Water Guys is a Solar Power Installation company based in Underwood and serves QLD. Here are their reviews as submitted by visitors to SolarQuotes
Panels, inverter and battery brands

Inverter brands previously installed

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The Hot Water Guys Reviews (2)

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Average Scores

4.0/5

Value for money

4.0/5

Quality of System

4.0/5

Installation

4.0/5

Customer Service

  • 5 star 0
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Original Review on 16-08-2010:

I was very happy with one of your quoters - very competent, helpful and prompt in returning my call. Unfortunately, they couldn't match the quote with which I am going. Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: N/A
Quality of System: N/A
Installation: N/A
Customer Service: 4/5

25 months later we asked Judy: "Are you happy with the performance of your system so far?"

Yes - very happy with system. Overall, we currently break even annually with our power bills.
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Firstly, we would like to thank you for your valuable information when contacting your website. It allowed us to make an informed decision when choosing our installer. You also provided us with the questions that we needed to ask. The other information that we really enjoyed, were the lessons on your "7 Days to an Energy Efficient Home".

Now to our experience and the reason we choose the particular company.

We really liked the quotation system from The Ultimate Solar Solutions Company, they appear to have a very good customer service.

It ultimately came down to cost. With the Hot Water Guys (where we had bought our solar hot water system 3 years ago), the mounting system was included in the cost. We were able to ask the Technical Consultant many questions that were provided by you. Also, the company is based locally and they fitted the criteria. Everything was organized , and all the paper work was handled. We only had to sign and send off the Network Connection Agreement for IES with Energex .
Now, all we have to do is to wait for Energex to make the appropriate metering changes and hopefully for a much smaller power bill (maybe even a nice cheque from the Electricity Retailer).
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