Matrix solar panels reviews

Matrix Australian Solar was an importer of Chinese solar panels. They did not manufacture panels in Australia or anywhere else. 

Company Info

Matrix Australian Solar appears to have been active from around 2018 to 2020 - that's when their website went offline. At one point, Matrix imported and sold CSUN panels. CSUN is a Chinese manufacturer that ran into financial difficulty in the mid-2010's, and then had their panels delisted in Australia by the Clean Energy Council in 2019.

Matrix Australian Solar had some curious claims on its website - such as claiming what appeared to be CSUN shipping figures as their own. For example, one datasheet stated:

"As one of the leading PV enterprises in the world, MAS has delivered more than 2.4GW of solar products to residential, commercial, utility and off-grid projects all around the world."

MAS wasn't a global leader, it didn't deliver that capacity, and didn't ship all around the world.

Matrix Australian Solar Panels

CSUN solar panels were previously approved for use in Australia by the Clean Energy Council, but CSUN were delisted in 2019 due to the use of components not on the certificate and non-conforming serial numbers. This may have affected Matrix Australian Solar's panels as well.

Among the Matrix panels sold here for residential rooftops were the CSUN255-60P (255W), CSUN260-60P (260W), and CSUN265-60P (265W). Their efficiencies ranged from 15.7% to 16.3% and were certified as corrosion resistant, which made them suitable for installation in coastal areas.

A drawback of these panels was their tolerance, which was given as a “plus or minus” rather than the positive tolerance or “plus only” that just about every other tier one manufacturer was providing at the time. This means the panels’ capacity would average around 1% less than tier one panels of the same wattage.

Matrix also appears to have sold panels from other manufacturers in the past, so older Matrix Australian Solar panels won’t necessarily be CSUN panels.

Warranty Information

Because the firm imported panels and branded them as Matrix Australian Solar, under Australian consumer law Matrix was responsible for the panel's product and performance warranties and not the Chinese manufacturer.

Matrix offered a 12 year product warranty and 30-year linear power output warranty on their CSUN solar panels. Unfortunately, with the company no longer around, warranty claims may be problematic - but contact the firm that installed the modules as that party has warranty responsibility too.

Looking for good PV modules for your home's rooftop? See our solar panel buyers guide.