Case Statewide Solar Reviews

Based on 50 ratings Aus Ranking

  • 5 star 9
  • 4 star 37
  • 3 star 4
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Case Statewide Solar, Solar Installers

Case Statewide Solar
Silver Partner
ABN: 55 165 233 527  ABN active since 13 Aug 2013 | Case Statewide Solar Pty Ltd
ACN: 165 233 527  ACN active since 09 Aug 2013 | Case Statewide Solar Pty Ltd
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
NSW: 266084C Case Statewide Solar Pty Ltd 

Reviewers report paying: $4,500 - $9,100 for depending on hardware choice and installation difficulty ( how is this calculated? )

Established in the Macarthur area since 2008, CASE Statewide Solar have been providing Solar and Battery Storage solutions for homes and businesses. Our Clean Energy Council Accredited Designers and Installers have been engineering systems tailored for the individual customers needs with both budget and performance in mind. Our design crew have access to the best tools, and we can provide shading assessments which allows for the best placement of panels to maximise your solar output. Since our inception, we have been entrusted with many larger scale commercial systems, including the 420kW IKEA Rhodes car park installation, which was completed in 2017. This system installation seen our portfolio range from 1kW Installations to 420kW.

Case Statewide Solar Solar Reviews

Good to deal with, good job completed

Chris from case kept me informed all the way ,the appointment time and date was kept and there arrived on time and installation as excellent Show additional information

Fully recommend

Case Solar are professional, friendly, helpful, honest and best value. Fully recommend Case Solar for solar installation.
They made the whole process straightforward and effortless.
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Very good overall experience

The quoting process was excellent, happy to explain any queries and change things where necessary.They also did all the contact work with the electricity retailer and supplier.
The installers arrived on time and proved to be quite obliging in answering any queries that arose, the job did take a little longer than expected due to a problem with the inverter and they had to come back the next day to make some adjustments.
Overall the customer service was very good with both Tom and Chris happy to respond to questions both pre and post installation.
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very easy company to deal with Show additional information

Great installation and service

Sales quoting done via email. Very good
Installation excellent
Grid connection completed by Case Solar
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Very professional, fast and punctual service, outstanding customer service and communication. Would highly recommend.

Case Statewide Solar kept me up to date of when they would do the install. The provided an excellent in depth quote and recommendation of the solar system. On the install day, I found the workers punctual, very skilled, it was a very quick install, they were very polite and professional. Everything was installed cleanly and ahead of time even, I was surprised at how quick it was. Show additional information

Solar made easy

Easy to deal with
Gave clear choices as to options and limitations
Installation was on time with no issues- Friendly installers
All aspect of the process handle by Case Statewide Solar staff
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Great service

Tom gave us the best value quote for the system we chose, and the installers were punctual and tidy doing the work. He was easy to contact and was able to answer any question we had. The system has been in a month now and is working well. We paid a little extra to get a smart meter attached to the inverter which we can log onto at any time to see how much power is being generated and how much we are using at the time. Show additional information
Very pleased with speed and convenience of installation and the efficiency of the solar production,

Least satisfactory aspects of the experience have been the slownesss of AGL to install their meter (3weeks) and the inefficiency of their communications and online mobile monitoring app.
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Great solar system

The sale and quoting process was good. Chris came over onside after initial phone conversations. He was very patient in answering all my questions. The price was competitive. It was a time of missing communication after paying deposit due to their office moving. They helped to organise the grid approval and connection.
The installation was also smooth and clean. Wayne and the team were polite and punctual.
Change of panels and inverter due to supplier update were not communicated upfront. I was happy after Thomas gave me all the explanations and upgrade of inverter.
I like the fact that they do all works by their own team, not subcontractor. Also they provide post sell monitoring, warrantee and services.
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Great solar panels at a competitive price

Thomas and Chris were professional from the quote to installation completion, the information and assessment for the panels were spot on from the beginning, the installation was done on the day as requested , the installers were great and polite. Looking forward to many years of low bills. Show additional information
CASE Statewide Solar have been excellent from start to finish. From the initial quote, which was easily the most comprehensive, and the best price for the tier 1 gear on offer, through the installation and finalisation of additional elements (smart meter install etc), communication from and with CASE Statewide Solar has been excellent and I have no hesitation recommending Tom and his team. Show additional information

No pushy sales

Sales guy was not pushy and was quick to answer any questions, let us do things at our pace, only issue was paid deposit and had to chase up to see if they received it, Had to keep chasing installation side to get a date of installation as hadn't heard anything after 2 weeks. Installation was done around to suit us for when someone had to be home. They organised connections to grid and to the monitoring app. Show additional information
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Amazing customer service, quality product for reasonable private. Local business

Everything from the initial contact, follow up, quote information, installation etc was second to none. Chris contacted us directly and was happy to answer any questions as well as explain everything in detail. They were prompt in delivery and installation. Great company Show additional information

Fantastic Installer

Detailed quote provided. Follow up phone call asking if they could be of any further assistance. Invited us to showroom to show us products/explain how system would work. Installed promptly and professionally. Organised grid connection promptly. Show additional information

Fantastic installation

Very professional company and very easy to deal with. Installation was very quick and tidy. They even fixed a broken outlet near by without being asked because he said “it wasn’t safe”. Service went above and beyond. Could not recommend them more. Show additional information
One of your recommended suppliers (space solar) did not send a written quote, after I told the salesman on site that his "estimate" price was too high. About $2k above the accepted quote. Shoalhaven solar was also high and did not seem to understand the site constraint issues.
Case Statewide Solar did a comprehensive site survey and designed a system to suit the available space and orientation, slightly smaller than my preferred configuration, but a neat fit. Only installed yesterday, so no comments on performance so far.
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All good, I contacted Case directly on the recommendation of two friends that had used them. No pressure from the sales side, they took a little while to confirm the install date but once confirmed everything went very well. I was happy with the quality and detail of the installation. Show additional information
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Case Statewide Solar were very good. They were informative, answered my questions well and seemed to know what they were doing. We had a cheaper quote than Case Statewide, but I did not feel as comfortable with them, and they were not as local to my area as Case Statewide was.
We got the cheaper Chinese Jinko panels because the premium panels were beyond my budget. (I hope I have done the right thing!)
I would happily recommend Case Statewide Solar as a solar installer.
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Good experience overall, small problem during installation but quickly sorted with a couple of phone calls. Would recommend Case Solar to others without hesitation. The information provided on the Solar Quotes web site was a big help in choosing a system from the many options offered by various suppliers. Show additional information
Very helpful and patient in answering all my questions. The fitment team were pleasant, gave the appearance they knew exactly what they were doing and cleaned up after the job was completed. Show additional information
We were extremely happy with Statewide Solar, Chris kept us informed every step of the way from the very first contact right through to the completion of the instillation. The installers who are employees of Statewide Solar ( that was one of the reasons we chose them) were very polite, efficient and left the job clean and tidy. They also arranged within 24 hours of completion of the job for AGL to instal the smart metre. AGL have text us to say they will do that within 30 days, so let's hope they are as efficient. Show additional information
I thought your site was very good and would be very helpful to first timers or even second timers like myself looking to get a great system ... I'm sure all of the suppliers that were sent to us via your site would provide a good system, however some three years ago when we were adding additional panels to our system on our old house, we got a bad installer ... hence my "trust" issues and deciding to stick with Tom Casey. Show additional information
They had the most comprehensive Quote better than the other two Show additional information
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Case Statwide Solar are local - listened to us about the system and size we wanted - named the day of installation 3 weeks ahead and were here on the day.
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The system is being installed today as I write this review, so I can't comment on that just yet. However the sales process was very simple and Chris from Case Statewide Solar was very patient on the phone and provided all the information I needed to make my choice. He followed up when he said he would but never pushed too hard.

The whole experience was quite painless and we are looking forward to enjoying the benefits of the system.
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Case solar followed up and answered all my questions and offered good advice. They met their installation deadline and even in the extreme heat that day they installed everything with a smile and did not stop. Show additional information
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Installed on date they said they would. Complete install with meter changeover took 2 days.

Excellent being able to monitor Solar output etc via Iphone or online.
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Very co-operative with my other electrician who was upgrading my power to 3 phase. Highly recommended, very neat and cleaned up after no mess at all. Show additional information
Quick installation, had to chase up about meter change over (that the installer mentioned) myself and have had no follow up call to find out if all ok. But apart from that have already recommended them to a neighbour. Show additional information
Your website was extremely helpful in determining which system would be best suited to our needs. Show additional information
I would highly recommend these guys. Xcellent service, good prices and very helpful. Show additional information
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Excellent customer service and good practical advice from your website. Show additional information
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The person we dealt with was very helpful and kept to all appointments made. Show additional information
Tom from Case Statewide Solar is a pleasure to deal with. Everything was taken care of and was exactly as promised. I can highly recommend Case Statewide Solar. Show additional information
Still waiting for them to come back and change the meter in the box so I can get a few cents per kWh I feed back into the grid. I think it has been installed even though they hadn't yet got the authority to install. They were the only company that contacted me through your service by the way.

Supplier Reply

Hi Peter,
We apologise for your meter taking longer than normal, it was due to a shortage of meters at the time. The system was installed with a Permission to Connect from Essential Energy.
Hope everything is working well
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Got a quote from a company that advertises 5kw systems for $4500 fully installed. Once I rang the quote grew to $8000 using inferior products. Then they pressured you to sign that day for the "special" price of $5500. When I requested the use of quality panels and inverter the price grew to $7000 quickly. If it seems to good to be true it probably is not true.

Supplier Reply

Hi Tim,
Not too sure if your final thoughts review was talking about our sales tactics as we do not use pressure sales tactics. Our dealings with you were over a period of 2 months and we provided you with several different quotations beginning with 10kW using lots of different brands. We finally settled on a 5kW System using Trina Honey 270W Mono panels and SMA Tripower 5000TL. We also upgraded the switchboard as part of the installation
Hope the system is working well.
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Solar is a great concept but to work in your favor you must change your power usage habits and mostly do everything in the day .
It makes it very hard when we have 40 degree days and no relief at night so the Air Conditioning stays on of a night and destroys what the Solar has saved you in the day .
Im hoping i can add Storage Batteries to this system when available.
Very Satisfied with Installer and would highly recommend

Supplier Reply

Thank you for the kind words.
I'll be in contact in regards to some batteries.
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very happy. will recommend your easy alternative to trolling phone numbers and websites. Yours is a great service. Show additional information
Make sure the installer repairs any broken or cracked roof tiles Show additional information
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