Checking your bills

Shifting Loads | The Good Solar Guide Contents | System Maintenance

Once you’ve had solar for a whole billing cycle, you should check your bill.

Look at the average daily usage shown on your bill. Remember, in terms of consumption, the bill only shows grid usage. It doesn’t show how much solar your home has used (see earlier for the reasons why). If you use lots of your electricity during the day, you’ll have a high self-consumption ratio and your grid imports should have dropped substantially.

Figure 7.1 shows an example of the average daily cost and usage before and after installing solar.

Electricity bill - the difference solar makes

Figure 7.1 Extract from electricity bill for someone who installed solar early in November 2014.

In this example, the solar was installed at the start of November. The black line shows grid imports dropping from just under 10 kWh per day to just over 5 kWh per day. With a usage tariff of 30c per kWh, the daily cost has dropped by $1.50 per day.

Check what you measured your pre-solar daytime consumption to be. Your daily use should have dropped by about that much.

If your grid consumption hasn’t dropped since you got solar, there are three possible reasons:

  1. There was a long delay between your solar system being installed and your solar meter being installed or configured. The solar system can only legally be switched on when the meter is ready.
  2. Your solar system isn’t working properly.
  3. You have increased your evening and night-time consumption since getting solar.

If you took my advice and got solar monitoring installed, you’ll be able to see what the issue is. The monitoring will show:

  • the date your solar started producing
  • if it is a good monitoring system, the health of your solar system (0%–100%), and
  • how much electricity you’re using – how much from the grid and how much from your solar

If you’re confused or disappointed by your first bill after solar, call your installer and ask them to walk you through your bill and your monitoring. A good installer will be happy to show you exactly what’s happening and how much money they’re saving you.

Next, let’s go through the charges on your bill.

Look at your ‘solar buy back’ or similarly worded line item (clue: look for the abbreviation ‘CR’).

On the bill shown in Figure 7.2, the solar owner gets two credits – one for their solar and one in the form of a discount as part of their plan. You can see that the owner exported 555 kWh at 8c per kWh. That’s a total credit of $44.40.

If you can’t find a credit for your solar then call your electricity retailer to find out what has happened to it. It’s not that unusual for your retailer to forget to credit you for your solar, so make sure you’re being paid.

Also make sure that the rate per kWh is the one that was promised.

See how many kWhs you’ve been credited for. Divide it by the number of days billed. If it’s a quarterly bill, that’s 90 days. In this example, that’s 555 kWh divided by 90 days, which comes to 6.2 kWh exported per day.

Check that this number tallies with the exports reported by your solar monitoring.

Online resource: Are you getting a good deal? Here’s a link to a blog post showing you how to compare your local solar-friendly energy tariffs so you can check: solarquotes.com.au/retailers

Tip

Your electricity retailer may try to put you on a ‘Time-of-Use’ (ToU) tariff before or after you install solar. They can’t force you, so don’t do it. This post explains what ToU is and why it is bad for solar owners: solarquotes.com.au/tou

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