FreeSolar PL Reviews

Based on 18 reviews

  • 5 star 2
  • 4 star 9
  • 3 star 6
  • 2 star 0
  • 1 star 1

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About FreeSolar PL, Solar Installers

FreeSolar PL
FreeSolar PL is a Solar Power Installation company based in Capalaba and serves QLD. Here are their reviews as submitted by visitors to SolarQuotes

FreeSolar PL Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Follow up service has a lot to be desired Show additional information
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Over the years I have had a few questions about our system and Free Solar have always been very helpful with answering our questions Show additional information
Free Solar are technicians, not fancy sales people, they understood and supplied a system very suited to our needs and went to some lengths to explain everything about the system to us. The system is working really well, producing an average of 23kWh per day over the first month, which I think will be representative of its longer-term performance. Great value for money. Show additional information
Easy to discuss with. Gave fast quote. Upgrade (extra panels) was super fast. Kept me informed at all times. Turned up when they promised. Show additional information
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Very helpful and pleasant workers. Show additional information
I still beleive that there isn't enough realistic information available about the possible savings or cost to consumer regarding solar power and renewable energy certificates trading. My sister has been given the notion that a 1 kw system will have them actually being able to cover the entire power supply to their house and that anything over that would see them making money from sales back to the energy grid, which is contrary to what I have been told. Show additional information
I am going with a previous supplier I used for a totally free system, One sales guy did try to baffle me with science which has the opposite effect on me, I think he was trying to justify his expensive quote Obviously it did not work. Show additional information
I have only had the system installed today, so I don't know what the value will be.
I paid a $1500 refundable deposit, but opted to spend that on 2 extra panels instead, which gave me an 8 panel system instead of 6.

Overall I was disappointed mainly by the lack of customer care and follow up when I wanted to know progress. It was so bad, I actually drove to Brisbane to make sure they really existed. From the installers comments, I believe I am not the only one who had this problem.
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