Green Star Alliance

Green Star Alliance Reviews

About

Green Star Alliance is a Solar Power Installation company based in Melbourne and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes
Panels, inverter and battery brands

Inverter brands previously installed

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Green Star Alliance Reviews (2)

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Average Scores

3.5/5

Value for money

3.5/5

Quality of System

3.5/5

Installation

1.5/5

Customer Service

  • 5 star 0
  • 4 star 0
  • 3 star 1
  • 2 star 1
  • 1 star 0

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Original Review on 12-07-2011:

I am still waiting on the inspection and hookup to the grid. I understand that it's a very busy time at the end of june, but I feel like I am in the dark as to where the process is up to ?

I don't even know if all my documents are with the network supplier or retailer.
Original ratings

Panel rating: 3/5
Inverter rating: 3/5

Value for money: 3/5
Quality of System: 3/5
Installation: 3/5
Customer Service: 2/5

14 months later we asked Rick: "Are you happy with the performance of your system so far?"

Yes
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At point of sale I was promised the system would be installed before the end of the financial year, June 30. I later found out that the company had signed up over 600 other systems in that period and had no chance of fitting my system within that time frame. It was not until I rang Green Solar Alliance that any contact was made to advise me the system would be late. I had to make 3 further follow up calls, whinging, over the next three weeks to finally have an installer ring me with a fitment date. I would have been happy at the sign up at the time if I was advised the system would not be fitted for 2 months but for the salesman to lie and tell me it would be fitted in the next 3 weeks is disgusting. Honesty is always the best policy.
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