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Naked Energy Reviews

Based on 17 reviews

  • 5 star 1
  • 4 star 15
  • 3 star 1
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.06
  • System Quality
    4.29
  • Customer Service
    4.59
  • Installation
    4.44

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About Naked Energy, Solar Installers

Wade Allen ex Managing Director of Naked Energy advised that Naked Energy ceased trading on 30 June 2014.

Naked Energy Solar Reviews

Have had our 5.5kw system running for over 6 months now and couldn't be happier. Normally I hate a visit rather than a quote over the phone, but I loved the walk through that assessed our current use and ways to optimize use after install. The detailed page of what savings we could expect were realistic, with an estimated high/low savings (4.4-6.6yrs breakeven) giving a good range of outcomes - and so far we are ahead of the best case scenario. They are open to negotiation and offer several levels of both panels and inverters, and providing spec sheets+model numbers that allows me time to come to sites like this to check the quality of the gear.
There was no push or pressure, and certainly none of the "decide today" crap or pestering phone calls (*cough* euro solar), just good complete information that fit with the info on this site. There was an inverter issue a few weeks in, but it was replaced quickly (in a few days) after it was brought to their attention. Just outstanding
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Very happy with Naked Energy product and service. Not the cheapest quote but best service and follow up. Only company to provide free system check after a few weeks to audit performance. Show additional information
I went to the Naked factory and seen their systems at work. They then came out and visited us on site and answered every question I asked - unlike some who beat around the bush and always answered the questions with what we would save in $$$, not what I had asked. The installation was excellent and they were happy to place the inverter exactly where I wanted and they split the panels along two faces on the roof. They were negotiable. Excellent Customer Service. Show additional information
I considered many other suppliers and quotes. Although Naked Energy was not the lowest I decided on Naked Energy mainly for after sales service and locality. The sales person responded to every questions and needs I had. He also advised on ways and means to save energy. Show additional information
The installers showed up on time and got straight to work and 4 hours later the system was operational. We did have a failure of the inverter the next day. I work in an industry where you get a certain percentage of equipment failures within hours or days or even failure to start so I just called the supplier who sent the installer straight away. Once they confirmed the issues was a faulty inverter they replaced it the next day. Great service. The Naked Energy rep then booked a time to run through the system operation with me and I will see him again in 6 months for a follow up.
Solar Quotes gave me 3 competitive quotes and all vendors followed up on their quotes without trying to hassle me for a sale. Happy to recommend them.
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This company did not try the "I'll ring the boss for a better quote" or "You have X days to make up your mind." They were clear and "up front". Show additional information
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Naked Energy were prompt, pleasant and a pleasure to do business with. Show additional information
Denis was our salesman, he is down to earth and easy to understand. The guys that did the install were fast and efficient. Show additional information
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Have not received an account from Ergon Energy unable to assess changes in finance. Show additional information
Great so far, no fuss, no hassles. Show additional information
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I couldn't recommend the team at Naked Energy any more. They were educational, professional, honest, and very fast. I did my homework before going solar, and they had the best quality products and prices that were even less than other companies cheap product. Their communication was great, and my system was installed in 2 weeks from deposit. The install team worked non-stop until the job was done, they were very professional, and left everything clean after they left.
There was not one blip, it was some of the best service i have received since moving to Cairns 2 years ago.
Thank you!!!
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