Nexen Energy Solutions Reviews
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Nexen Energy Solutions Reviews (13)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 1
- 4 star 6
- 3 star 2
- 2 star 2
- 1 star 2
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27 March 2024
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28 December 2022
Terrible experience with Nexen Energy Solutions
My Dad was talked into signing a contract and paying for panels he did not need. He already had panels, but a circuit had tripped. The on-site salesman took no care to suggest the most likely fix. I'm not in the industry and it took me all of 30 seconds to diagnose and fix.The panels were promptly delivered, and money happily taken.
When the order was cancelled the panels were collected, but the company has refused to refund my Dad for the panels that are no longer in his possession.
After numerous follow-ups over many months, my Dad has still not received his refund. With no options left, I've submitted a complaint to NSW Fair Trading. Fingers crossed that my Dad finally gets his refund
Steer clear of this mob.
12 July 2019
Very good installation
After an initial stuff up in the quotation then subsequent negotiations I received a good quality 3 phase 6 Kw system. The installation was delayed a few days due to the weather. It went ahead on the agreed date and is very successful. The installation team did a very good and neat job led by Ben Walsh. They were very courteous and helpful and cleaned up everything after finishing. The grid connection was completed with the installation adding to an already operating system.22 January 2019
31 October 2018
The installation team did a neat job .
22 August 2018
16 July 2018
19 June 2018
21 March 2018
19 January 2018
04 December 2017
but everything was in order .System is producing about 25 kWh on a average
16 November 2017
08 September 2017
Poor company
Slow to install, asked for payment befor anything being done, poor quality installation by non qualified personal three years on connections coming apart, brackets falling off, screws missing on the securing feet 50%, still no cert of compliance?Inverter rating: 1/5