Solahart Far North Coast - Company Review Notice Solahart Far North Coast - Company Review Notice
Solahart Far North Coast

Solahart Far North Coast Reviews

4.4

Based on 2 ratings

About

Solahart Far North Coast is a Solar Power Installation company based in Lismore and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes
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Panel brands previously installed

Inverter brands previously installed

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Solahart Far North Coast Reviews (2)

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Average Scores

3.5/5

Value for money

5.0/5

Quality of System

4.5/5

Installation

4.5/5

Customer Service

  • 5 star 0
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Hard to get them to tailor the system to what we specifically wanted. They're used to uninformed customers, and they struggled when they encountered a highly informed one.
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Original Review on 02-03-2017:

Whilst I believe I paid more than the average, I was impressed by their warranty and attention to detail. They seemed to be one of the few that could deliver a battery ready system to take the newest Tesla powerwall 2 battery. There seems to be much confusion about the cost of the battery system. If you surf the web, they say it costs A$8000, but resellers here insist that it will be more like A$12000. It appears to me that Tesla resellers are stuck with supplies of the Tesla powerwall 1 batteries, which were advertised at A$10,000 (7kw) against the new version with double the storage and a smaller price.
I had the 17 split panels fitted to my back shed, as I did not want to spoil the look of my house, and if my house catches fire whilst the sun is shining, I know that the fire brigade WILL attempt to save it. None of the people I asked for quotes, mentioned this dangerous problem.
Parts of my shed roof will be in shade during the day, which is why I decided on the split panels which allow unshaded panels to continue working.
We have a lot of mini blackouts here, which all seem to happen at night, which is why I want the battery backup. Apparently the PW2 is not available here until about June.
Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 3/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked This person: "Are you happy with the performance of your system so far?"

The Solahart installation was quick and easy (panels and inverter), but last month had a Tesla Powerwall 2 installed, and have had problems with the Tesla team. It appears that the installers (SEQ-Brisbane) under quoted the installation, and left out a complete power line, which leaves my work shed in darkness during a grid outage (house is O.K.).

Dealing with the Tesla people is like talking to primary school children or a secret underground organisation.
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