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Solar Panels and Hot Water Reviews

Based on 11 reviews

  • 5 star 2
  • 4 star 9
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.27
  • System Quality
    4.45
  • Customer Service
    4.45
  • Installation
    4.30

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About Solar Panels and Hot Water, Solar Installers

Solar Panels & Hot Water - its what we do! We're a specialist Solar Power & Solar Hot Water company, it's what we know, it's what we're passionate about. Solar Panels & Hot Water is Australian Owned and operates from our showroom in Tweed Heads South, NSW. We install solar systems in the Gold Coast & Northern Rivers region of NSW. We've put together a team with over 20 years combined experience in solar. By using the same trusted Clean Energy Council Accredited installer in each area, we can guarantee quality of design, installation & workmanship in our jobs. This is what some of our customers say about us, 'I would highly recommend you and your company to anyone and wish you nothing but success in your career', and 'You can be sure we will recommend you to our family and friends'. One of the main reasons we find customers have not got solar installed already is that it has never been explained to them properly & in a way that they could understand. We pride our selves on being able to provide an easy to understand, logical & step by step explanation of our products & services. Another reason for not getting solar we encounter is affordability. We've partnered with some excellent finance companies who provide some of the most flexible & cost effective payment plans in the industry. Buying a great quality solar system doesn't have to be unaffordable anymore!

Solar Panels and Hot Water Solar Reviews

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When you select these companies, they are not the ones who actually install the system. They outsource /sub contract to someone else, however, both companies that I deal with were efficient and on time and organised everything, including access to the property with the tenants, and sending me photos of finished installation (as I am not living in the house - yet) Show additional information
Must add that this was for a solar hot water system. Show additional information
Hi John and Jodie, Thank you so much for all your work getting our solar set up. It has been a pleasure having you on board as it will always be our intent to highly recommend you to anybody looking to go solar. Show additional information
We were very impressed with the whole process from initial meeting onsite to the final installation. All staff are friendly and helpful.
Very happy with our choice of supplier
Thanks to John and his team at SP&HW
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I had to down grade my system from a 5kw to a 4kw due to the energy supplier not allowing the larger system into their network. The transformer for the area would NOT have coped? Show additional information
We have just ordered the system, being installed 30 June.
Very confusing process, we hope we have done the right thing
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It just goes to show that when you want something done right first time you need to have the right people to do that job. SP& HW was selected to do our install and they were prompt, courteous, helpful, timely and very efficient. They even cleaned up after themselves!... (Don't get that too often from tradesmen).
In all our appraisal of this firm and its standard of efficiency rates a good ten from ten and we certainly can endorse them to future customers.
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Ours was a very small replacement job. These people were great and their service exceptional!
Overall ours was a very pleasant experience, and we highly recommend John and his team.
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