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Solar Save Reviews

Based on 28 reviews

  • 5 star 7
  • 4 star 17
  • 3 star 4
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.23
  • System Quality
    4.24
  • Customer Service
    4.26
  • Installation
    4.48

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About Solar Save, Solar Installers


Solar Save is a solar energy company operating throughout NSW and in South East Queensland. The company is a Clean Energy Council member and says that its installers are also accredited. The company says that its systems are manufactured from high quality components and its installations are to Australian standards. They also say that their panels come with a 25 year performance warranty. Solar Save say that they can offer 12 months interest free finance terms to approved clients.
Customer testimonials for Solar Save are available, and include the following:
“ I had Solar Save install my electricity system in June this year and I have to compliment you on your staff. James, the salesman was lovely, even calling on the day of installation, due to a little problem. The two installers were exceptionally polite and considerate, and were the tidiest tradesmen I have ever met! They even went to the extent to make sure my dog could not escape while they were doing the installation. The electrician that came a few weeks later to install the meter was also very tidy. I have no hesitation in recommending Solar Save to anyone who asks me about my solar.”
“ Solar Save installed a 1.0kw PV system to my home in 2009. At that time I wrote to your company expressing compliments on the professional and courteous attitudes of you staff. I now repeat those compliments after the recent failure of the inverter component of my system. Aaron was most courteous and professional when I reported the failure last week. He was extremely helpful, and promptly arranged for a replacement inverter to be fitted. This was a great relief to my wife and myself as we were about to depart on a brief holiday. Please extend my thanks to your receptionist,
To Aaron, and to the young man who installed the replacement unit. They are all a credit to your company. Their courtesy and competency make them all valuable assets to your business.”

Solar Save Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
So many companies were not interested in coming to our home, so they knew exactly what they were quoting on. We had so many conflicting opinions on where to position our panels. I found the process very confusing. We completely ruled out any company that was web based only. We wanted and end to end process and Solar Save have offered us that. They were not the cheapest and certainly not the most expensive. We feel they are offering us a good deal and a good quality product. Proof will be once it's installed next week and operating. We'd be happy to provide additional feedback once the system is up and running. Thanks for your help in this process. Show additional information
Quick reliable and efficient installer.
(Steve Torpy )
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So far so good Install will take place 18th June of your three only two responded and only nicholls pursued but I had already had a firm quote from SS and the two companies who replied were not easy to communicate with I needed information Solar Save responded same day on all occasions. Show additional information
Just that it takes alot longer to have Energex change the meter to go back to the grid have had it installed for more than a month still waiting for the change over they did say that it would take 20working days but my friend installed at the same time and her meter has been done do not no what the delay is you get no where with ringing so you just have to wait Show additional information
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The installation was done on the day booked mid November. They appeared to be very efficient.

We are still waiting for an electrician authorised by Energy Australia to install new meters. The contract said 14 days, but we are now told 4 weeks. We are very disappointed about this.
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They were very professional and installed wiring, panels etc very neatly.

All paperwork was completed quickly and unit was installed within 2 weeks of paying deposit.

Electrician came back and installed the meter in meter box.
Installed on the 21st Oct... up and running feeding power into the grid last Friday 20th Nov.

They photographed all their work for head office.
Very happy... In the last 4 days it has fed 36KWH into the System.
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SolarPower - apparently a company associated with a major home building company in Queensland.

The representative came and assessed our needs, giving what I thought was a reasonable price for the system I wanted.

I attempted to phone the rep to organise a date for the installation and confirm a contract.

However, his mobile phone was left unanswered - a number of times. This seemed "dodgy".
I would not recommend SolarPower.

I have since gone with SolarSAve a company from the Central Coast of NSW. They are very professional - explaining the pros and cons of various systems. The installer of the system visited me and set out all relevant options.

They have given me an installation date. Their price includes connection to the "grid". solarPower's did not.
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not forceful in sales approach. Could answer any question i had go a language i could understand. Show additional information
I actually installed two systems at two different sites at 1.5KW each. Show additional information
I found getting the quotes rather difficult. Todae did it over the phone. Another company who contacted me sent a sales rep out who did the big vacuum salesman pitch that was very annoying and uncomfortable. Made me furious so even if they offered a better product I would not go with them!!!
The Solarsave people did not come to the site either which was disappointing and when they installed yesterday, of course there were some issues. They worked hard to overcome the difficulties and I was pleased with the installation.
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Still waiting for our first cheque. But it ought to be big when it gets here! (Haven't had an electricity bill since we were connected - that's why.) Show additional information
The company had problems with electricians installing the Intergra meter, took them 4 weeks from installation of the panels and only after many phone calls and threats of going to dept. of fair trades.
The company seem to be well behind in this area.
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I started pursuing this solar system November 2009.
1st quote Nicholls....... Could not give firm dates. Gave deposit, then rejected quote lost $50.
2nd quote GWM Engineering.... They did not follow-up Too dear
3rd quote Live Green Solar.... Wanted full moneys up front
4th quote Sydney Solar Electricity.... Wanted full amount up front
5th quote Go Green..... let to SolarSaver... Selected.
I was so frustrated i didn't know what type of panels or type of inverter. However everything turns out Ok, with Suntelligence panels and an Orion Inverter both acceptable quality.

Special thanks to Finn Peacock for holding my hand during this initial process.
Also a note to all a note to all potential buyers... Shadows are the main enemy of the solar panels, so pay attention to there positioning .. even a TV aerial shadow will affect performance.
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I received excellent communication from SolarSave, could and did ask many questions which they readily answered and confirmed in emails.

The installers were in marked vehicles so everyone could see who they were working for. The workmanship was professional and areas left cleaner than they were before they started. At the completion of each stage the supervisor explained fully what they had done and what the next stage would be. All paperwork was completed and signed off before they left the site. Price was not the cheapest but no-where near the dearest.

This company is based on the Central Coast of NSW but does have other branches.
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I am extremely happy with Solarsave . So much that next Tuesday I am increasing my solar from 3kw to 4kw. And two other neighbors have installed the same system.

I would highly recommend Solarsave, not just for price but for quality, service and very reliable.
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Solarsave and Todae were excellent and a good companies.
The other two were ok but not professional in my opinion.
Todae and Solarsave came out to see me and no one else did.
Everything was explained well by both companies.
Solarsave guaranteed installation within 21 days.
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Solarsave was reasonably local, the sales staff were really helpful and the installation was prompt and well done.

I found their after sales liaison processing with the electric company for me to be connected. It was really good, as they handled almost all of the paperwork.

Brian Antaw
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Thanks for your effort. Show additional information
The reason I went whith them is they had an add in the n s w senior news that if we had the $8000-00 grant we could have a 1-5 kw at no cost or a 2kw at $2-495. The panels have been up for 4 weeks but unable to use them as still waiting on the gross meter. The guys that done the installation were
great. But the office seem to have too many as you never seem to speak to the same one & they dont reply to emails. Can't seem to get a definite reply as to when we will get the gross meter.
Hence, the low score for service.
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The Solarsave team arrived at the time quoted, & the installation was completed in a professional manner.

The sales team are very informative about their product and were able to answer all questions asked.
I highly recommend Solarsave to anyone interested in a solar system.
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